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Hôtel Plaza Québec par JARO

4.0 star property

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Photo gallery for Hôtel Plaza Québec par JARO

Front of property
Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | Balcony view
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board
Staircase
White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Dining room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$110
includes taxes & fees
Jan 12 - Jan 13

Explore the area

View in a map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Place, Laurier Quebec
    ‪8 min walk‬
  • Place, Laval University Hospital
    ‪10 min walk‬
  • Place, Laval University
    ‪20 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(181 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(83 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(132 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.8 out of 10
Good
(37 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • Sleeps 3
  • 1 King Bed

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | In-room safe, desk, blackout drapes, iron/ironing board

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | In-room safe, desk, blackout drapes, iron/ironing board

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hôtel Plaza Québec par JARO

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Weekly housekeeping is available.
Hôtel Plaza Québec par JARO offers 233 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hôtel Plaza Québec par JARO provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 7115 square feet (661 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Hôtel Plaza Québec par JARO is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ginger Sushi-Bar - Onsite sushi bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge
  • Ginger Sushi-Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 027462

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Hôtel Plaza Québec par JARO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1399 out of 3032 reviews
Rating 8 - Good. 887 out of 3032 reviews
Rating 6 - Okay. 431 out of 3032 reviews
Rating 4 - Poor. 176 out of 3032 reviews
Rating 2 - Terrible. 139 out of 3032 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Diane

Disliked: Cleanliness, staff & service, amenities
Obligé de faire venir ma mère a l'hôtel parcequ'elle est détenteur de la cartes pour prendre possession de la chambres mais cest pour moi qu'elle l'avais réservée (avec la même carte de credit) ensuite en arrivant a la chambre avec tout mes bagages, essaye d'entrer, les cartes ne fonctionne pas..obliger de retourné a l'accueille avec tout mes bagages pour refaire les cartes...je suis resté deux nuits, ont m'offre la possibilités de quitté a 13h la deuxièmes journées, ce que je trouves merveilleux or, a 9h00 le matin de mon départ, on cognait avec insistance a ma porte pour fair le et pas a une reprise, pas a deux mais bien a trois reprise la femmes de chambre est venue me déranger avant 13h..la troisièmes fois elle est carrément entré dans la chambre pour me dire qu'elle devait procédé au nettoyage de celle-ci. Jai demandé son nom et je suis allé faire une plainte a l'accueille.. jai jamais eucune aussi mauvaise expériences hôtelière.
Stayed 1 night in Sep 2025

6/10 Okay

Louise

Stayed 1 night in Oct 2025

4/10 Poor

Maha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gentleman checking me in was rude and charged me for another guests room without my knowledge. The restaurant service in the hotel was very slow. We asked twice for our check and ended up going to the bar to pay after waiting 30mins for our server. Our room was in disrepair and gloomy. The back elevator was dirty. The staircase had cobwebs and dust everywhere. The exterior security door into the hotel was broken. Overall, not a good experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roselynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Personnel très gentil, hôtel a même donner Cadeau pour fête de ma petite.
Stayed 1 night in Oct 2025

6/10 Okay

ELIZABETH

Stayed 3 nights in Sep 2025

6/10 Okay

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Christina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

damanveer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
family friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

doris

Liked: Cleanliness, staff & service, property conditions & facilities
très bien
Stayed 2 nights in Sep 2025

8/10 Good

Rahulkumar Rajeshkumar

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vraiment super, très beau séjour, calme même avec la piscine et spa à proximité. Mobilier par contre à restaurer (divan). Service à la réception et au restaurant vraiment excellent, professionnel, sourire. On se dit à la prochaine. Merci
Stayed 1 night in Sep 2025

8/10 Good

Gursimranjeet Singh

Stayed 2 nights in Sep 2025

8/10 Good

Flores

Stayed 3 nights in Sep 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Roman

Stayed 2 nights in Sep 2025

8/10 Good

Prince Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, bussines friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Jill

Traveled with family
There is only one restaurant and it filled ip quick and because loud.
Stayed 2 nights in Sep 2025

10/10 Excellent

Valerie

Stayed 2 nights in Sep 2025

6/10 Okay

Angele

Stayed 2 nights in Sep 2025

6/10 Okay

Ole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed one night, got a corner room, barely have a view. Bathroom was very small. It was ok but nothing wow, must come with the price I paid. However staff was ok, check-in was fast. Overall hotel was ok.
Stayed 1 night in Sep 2025

10/10 Excellent

Do Chau Ha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Les oreillers sont un peu trop haut. La propreté et le services sont excellents! Merci, je vais revenir c’est certain.
Stayed 2 nights in Sep 2025

8/10 Good

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was noisy and doors to the outside didnt lock so anyone could walk in off the street.
Stayed 1 night in Sep 2025

2/10 Terrible

BIN, Toronto

Stayed 1 night in Sep 2025