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Hôtel Plaza Québec

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hôtel Plaza Québec

View from property
Indoor pool, sun loungers
Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | Balcony view
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Indoor pool, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Laurier Quebec
    ‪10 min walk‬
  • Laval University Hospital
    ‪14 min walk‬
  • Place de la Cite
    ‪15 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪10 min drive‬

Room options

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 2 Queen Beds

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

  • Sleeps 4
  • 2 Queen Beds

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 Queen Murphy Bed and 1 King Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

  • Sleeps 3
  • 1 King Bed

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Hôtel Plaza Québec

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Weekly housekeeping is available.
Hôtel Plaza Québec offers 233 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hôtel Plaza Québec provides a spa tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 7115 square feet (661 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Hôtel Plaza Québec is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ginger Sushi-Bar - Onsite sushi bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 11 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge
  • Ginger Sushi-Bar

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool
  • Playground
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 11 to 15 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 027462, 2025-11-30

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Hôtel Plaza Québec Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1084 out of 2447 reviews" "
Rating 8 - Good. 752 out of 2447 reviews" "
Rating 6 - Okay. 357 out of 2447 reviews" "
Rating 4 - Poor. 148 out of 2447 reviews" "
Rating 2 - Terrible. 106 out of 2447 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jay

Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nous avons adoré!! Belle endroit nous étions avec 2 adolescentes de 13 et 15 ans elles ont bien aimé l'endroit. Ce que nous avons appelé plus c'est la rapidité a nos demandes on a demandé de venir s’occuper d'un problème de plomberie la personne est arrivé rapidement et nous avons demandé de venir ouvrir le lit escamotable et une personne est arrivé aussi rapidement. Le service hôtel excellent par contre le restaurant nous avons attendu 30 minutes avant d’avoir un verre personne est venu nous voir espionner nous avons même pensé quitter pour aller ailleurs, la piscine manque aussi un peu de entretien elle aurait peut être besoin d’un rafraîchissement. Sinon le personnel excellent!!
Stayed 2 nights in Oct 2024

8/10 Good

Ghislain

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Correct, mais a besoin d’amour…
Hôtel parfait pour la famille. Seul bémol, c’est que les chambres sont dues pour être rénovées. Plusieurs prises électriques ne fonctionnaient pas, le bain / douche est plutôt mal en point (moisissures), l’équipement général est vieillissant.
Stayed 3 nights in Oct 2024

8/10 Good

Caspar

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff are friendly but it's inconvenient not to have the room cleaned every day. The facilities are getting old and most of machines at the gym are broken.
Stayed 3 nights in Oct 2024

8/10 Good

Dustin

Stayed 1 night in Oct 2024

8/10 Good

Joanne

Construction up front not easy to get in.
Stayed 1 night in Oct 2024

6/10 Okay

Richard

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could have been a little cleaner. The comforter on our bed was yellowed and the fans in and around the bathroom were very dusty. The staff was very polite and professional.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christin

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities
Great location. Walking distance to three malls. Easy drive to the Videotron Center. Pool was beautiful, hotel was clean and staff was friendly. Parking lot was large. Restaurant was delicious. Would definitely stay again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Julien

Stayed 1 night in Oct 2024

8/10 Good

Jean-Francois

Stayed 1 night in Oct 2024

6/10 Okay

Diane

Traveled with partner
Liked: Cleanliness
Very disappointed. Fireplace did not work, room needed o be updated. Very tiny balcony. Soap missing in bathroom. Very badly insulated we heard everyone and everything that went on in the hallway. On the positive, the room was clean. Very unlikely that we would return. Not enough value for the money spent
Stayed 1 night in Oct 2024

8/10 Good

Miranda

Stayed 3 nights in Sep 2024

2/10 Terrible

Urvibahen, Woodbine

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
away from attractions. dirty, pool smell, limited lights in lobby, need renovation. bot worth the money
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Monika

Traveled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Beware ! Stay away from room 220
Oh goodness, where to start...black-out curtains were ripped and hung pitifully, could hardly close them, the room smelled of mildew, the toilet tank was seriously leaking which prompted the tank to fill up every 9 minutes, shower wouldn't start so had to call maintenance, high tub was difficult to access and dangerously slippery, shower vent was disgustingly dirty, towel holder was broken off and hanging poorly. Decided to try the pool but by the time one finds its way to the hotel through the badly lit construction zone and closed roads, the check-in is after 5 PM, you still need to find a parking space, grab a bite before everything closes, and by then, the pool closes at 9 PM. Thought of winding down in the whirlpool but couldn't get it to start. Tried the pool instead but as I got in, I was asked to leave as the pool was closing. No problem as I found the pool floor to be too viscous to my liking. Back in the room, the maintenance man that was repairing the leaking toilet made arrangements with the front desk to have us move to another room. It still puzzles me as to why they attributed us this runned down room in the first place when there were plenty other ones in much better condition. And we had booked an upgraded room too! Finally, I must admit I had a good night sleep. The bed and pillows were comfy and the temperature in the room was perfect. I must also give a high-five to all the personnel I dealt with that showed us much kindness and caring. Thank you!
Stayed 1 night in Oct 2024

10/10 Excellent

Sylvie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was awesome and the pool area is amazing! The staff were very friendly and did everything they could to help us with anything we needed. Will definitely be staying there again next time we visit Quebec City.
Stayed 2 nights in Oct 2024

8/10 Good

Faranak

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I had higher expectations for this hotel based on the reviews I read. Unfortunately, we had to switch rooms three times, each with its own issues. The air conditioning was broken in the first room, and in the second, both the sink and toilet were clogged; this was only temporarily fixed after I contacted the reception. At night, we also noticed the smell of marijuana, which prompted yet another room change. The final room on the fifth floor was much better, although the pool odor was a downside. Despite these challenges, our stay became memorable thanks to the exceptional staff, particularly Saeed. Additionally, be aware that there is significant construction in the area, which can make commuting a bit difficult. One more observation: during the room changes, I was surprised to find that most hotels provide only the bare minimum amenities in the rooms allocated for Expedia guests.
Stayed 3 nights in Oct 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
The courtyard and pool outside a balcony attached to my room was very nice. It got noisy when there were kids in the pool since I was on the 2nd floor.
Stayed 2 nights in Oct 2024

8/10 Good

Joseph

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I recently stayed at Hotel Plaza Quebec and had a good experience. On the positive side, the pool was absolutely fantastic! The temperature was very warm, about 85 degrees Fahrenheit to my understanding—warm enough to be comfortable but still refreshing. It was a delight to take a dip after a long day of sightseeing. The pool area was clean and well-maintained, making it a great spot to relax and unwind. On the Friday, Saturday, and Sunday nights, there was a live music played by local singers. Also, with the decor and at night when the pool lights comes on in the atrium, visually the pool area looked great. However, I was quite disappointed with the check-in time. A 5pm standard checkin time, especially for travelers who arrive early and are eager to settle in. It felt like we lost a significant part of our day waiting to get into our room. I hope the hotel considers adjusting this policy to better accommodate guests’ needs. With out being able to accomodate an earlier checkin and a standard checkout of 11am, a person is paying full price 6 hours of stay if travelling only for 1 night. Overall, while the pool was a highlight of our stay, the late check-in time was a definite downside.
Stayed 4 nights in Oct 2024

2/10 Terrible

Marie Eve

Stayed 2 nights in Oct 2024

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Very nice place nice pool nice spa friendly staff good location. Mattress very very comfortable
Stayed 1 night in Oct 2024