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Hôtel Plaza Québec par JARO

4.0 star property

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Photo gallery for Hôtel Plaza Québec par JARO

View from property
White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Dining room
Front of property
Staircase
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • 24/7 front desk
  • Bar
  • Gym
$126
includes taxes & fees
Sep 2 - Sep 3

Explore the area

View in a map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Laurier Quebec
    ‪8 min walk‬
  • Aquarium of Quebec
    ‪2 min drive‬
  • Laval University
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

1 bedroom, in-room safe, desk, blackout drapes

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | 1 bedroom, in-room safe, desk, blackout drapes

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | 1 bedroom, in-room safe, desk, blackout drapes

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(124 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(167 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(73 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | 1 bedroom, in-room safe, desk, blackout drapes

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | 1 bedroom, in-room safe, desk, blackout drapes

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

7.6 out of 10
Good
(7 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, in-room safe, desk, blackout drapes

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.6 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

1 bedroom, in-room safe, desk, blackout drapes

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

7.8 out of 10
Good
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

Hôtel Plaza Québec par JARO

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Weekly housekeeping is available.
Hôtel Plaza Québec par JARO offers 233 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hôtel Plaza Québec par JARO provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 7115 square feet (661 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Hôtel Plaza Québec par JARO is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ginger Sushi-Bar - Onsite sushi bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 18 to 28 for adults and CAD 8 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge
  • Ginger Sushi-Bar

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 18 to 28 for adults, and CAD 8 to 14 for children
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 027462, 2025-11-30

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Hôtel Plaza Québec par JARO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1297 out of 2861 reviews
Rating 8 - Good. 861 out of 2861 reviews
Rating 6 - Okay. 407 out of 2861 reviews
Rating 4 - Poor. 165 out of 2861 reviews
Rating 2 - Terrible. 131 out of 2861 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christine, Scarborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was wonderful and warm. I loved that I could grab a coffee in the morning and sit near the pool and in the gazebo where it felt more private
Heading to the gazebo.
In the Gazebo having a coffee!
Stayed 2 nights in May 2025

8/10 Good

Ginette

Traveled with family
Liked: Room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Good, the staff were constantly top notch for the price point. Very good value. Staff genuinely seem to enjoy working there. It helped make the experience very comfortable
Stayed 2 nights in May 2025

8/10 Good

Veronique

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Check in/out process was fast and easy. Room was big and clean. Pool area was nice for the kids.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

O

Malgré le fait qu'ils y avait des travaux sur la route principale devant l'hôtel, l'accès était facile. L'hôtel est situé à côté des galeries avec de nombreux restaurants et boutiques. Les chambres sont très bien.
Stayed 1 night in May 2025

10/10 Excellent

anne-sophie

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Mar 2025

10/10 Excellent

Gabrielle

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the room location inside garden with the balcony. Free shows are great addition too.
Stayed 2 nights in May 2025

8/10 Good

Francois

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room had very little space between the bed and the wall. Not much lighting. Plugs avalable only on one side of the bed. Makup mirror installed over the Coffee machine. But the rest was good
Stayed 2 nights in May 2025

10/10 Excellent

josiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Stayed 1 night in May 2025

6/10 Okay

Nhu

Traveled with family and small children
Our room has a murphy bed and by the rule, we had to ask a staff member to come pull it down for us. We called 4 times and waited 3 hours until it was done. The playroom has nothing to play. The cinema room is too dirty.
Stayed 1 night in May 2025

8/10 Good

Richard

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The place is getting a bit old mainly with no ways to open the windows to get fresh air . But for the price, it works out to be ok.
Stayed 1 night in May 2025

10/10 Excellent

Calum

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff were great, live music at the pool was excellent and the restaurant breakfast buffet and meals were delicious.
Stayed 4 nights in May 2025

8/10 Good

lawson

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Roxanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Justin

Stayed 3 nights in May 2025

10/10 Excellent

Rose Merlyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The entertainment in the pool area was exceptional. The staff was there to make sure we had a comfortable stay.
Stayed 2 nights in May 2025

6/10 Okay

Hélène

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Emie

Stayed 1 night in May 2025

6/10 Okay

Seb

Traveled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Vers 9h du soir ça sentais le cannabis dans ma chambre,l’odeur venait de la salle de bain et ma porte de salle de bain ne fermait pas. J’ai essayer d’appeler la reception mais ils n’ont pas répondu alors je suis aller moi même a la reception pour leur en parler et ils m’ont dit que ca l’arrivait parfois et quils allaient envoyer la securité jeter un oeil,mais personne est venu et on a du ce coucher dans cette odeur.183$ pour ça,nous sommes deçus et ne reviendront pas.
Stayed 1 night in May 2025

8/10 Good

Sophie

Stayed 1 night in May 2025

8/10 Good

Jérémie

Liked: Cleanliness, staff & service, property conditions & facilities
Very loud
Stayed 1 night in May 2025

4/10 Poor

colleen

Stayed 1 night in May 2025

4/10 Poor

Pierre-Alexand

Liked: Cleanliness
Disliked: Room comfort

How?

There's no way this is 4 stars lol.. I've seen A LOT of 3 stars better than this. Outdoor view ? My view was a white roof. Bed totally uncomfortable, slept 2 hours, my back is in pain.
Stayed 1 night in May 2025

6/10 Okay

Kamalinder

Liked: Cleanliness
O
Stayed 2 nights in May 2025