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Hôtel Plaza Québec par JARO

4.0 star property

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View from property
White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | Dining room
Staircase
Front of property
Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
3031 boulevard Laurier, Québec City, QC, G1V 2M2
  • Laurier Quebec
    ‪8 min walk‬
  • Aquarium of Quebec
    ‪2 min drive‬
  • Laval University
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Topaz Premium Suite, 1 King Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace - Disability Access

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Purple Suite, 1 Queen Bed and 1 Queen Murphy Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Red Suite, 1 Queen Bed and 1 Queen Murphy Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior View Signature Room, 1 Queen Bed and 1 Queen Murphy Bed, Fireplace and Glass Shower

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

White Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

8.6 out of 10
Excellent
(95 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior View Room, 1 Queen Bed and 1 Queen Murphy Bed

8.4 out of 10
Very good
(139 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed

8.6 out of 10
Excellent
(58 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Interior Balcony Signature Room, 1 Queen Bed and 1 Queen Murphy Bed and Fireplace

7.8 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Pink Premium Suite, 1 King Bed and 1 Queen Murphy Bed

  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed

View all photos for Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Exterior View Signature Room, 1 King Bed, Fireplace - Disability Access

7.0 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Interior Terrace Room, 1 Queen Bed and 1 Queen Murphy Bed

7.8 out of 10
Good
(27 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Interior Balcony Room, 1 Queen Bed and 1 Queen Murphy Bed - Disability Access

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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  • Spa
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4.0 out of 5, Very Good, (1778)
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About this property

Hôtel Plaza Québec par JARO

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a 24-hour business center, and a conference center are onsite. Weekly housekeeping is available.
Hôtel Plaza Québec par JARO offers 233 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hôtel Plaza Québec par JARO provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

A 24-hour business center is on site at this 4-star property. Event facilities measuring 7115 square feet (661 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and an arcade/game room. Complimentary self parking is available on site.

Hôtel Plaza Québec par JARO is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Ginger Pub-Grill-Lounge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Ginger Sushi-Bar - Onsite sushi bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: CAD 11 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ginger Pub-Grill-Lounge
  • Ginger Sushi-Bar

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,115 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1989
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 15.0 per day
Cribs (infant beds) are available for CAD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay
  • Breakage deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 11 to 15 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per day
  • Rollaway bed fee: CAD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 027462, 2025-11-30

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Plaza Quebec City
Plaza Quebec Hotel City
Plaza Quebec Sainte Foy
Hôtel Plaza Québec Hotel
Hôtel Plaza Québec Québec City
Hôtel Plaza Québec Hotel Québec City

Hôtel Plaza Québec par JARO Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 1182 out of 2641 reviews
Rating 8 - Good. 804 out of 2641 reviews
Rating 6 - Okay. 374 out of 2641 reviews
Rating 4 - Poor. 159 out of 2641 reviews
Rating 2 - Terrible. 122 out of 2641 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was so so outdated, gross, dirty and don't recommend
Stayed 1 night in Apr 2025

8/10 Good

Gregoire

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alison, sainte-joseph-du-lac

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction in the area made it difficult (and took a lot of time) to access, but the hotel was nice! The restaurant had good food. The pool was clean. Biggest downside were the pillows (horrible and only 2 on the bed).
Stayed 1 night in Apr 2025

10/10 Excellent

Gladia

Liked: Cleanliness, staff & service, amenities
I had a used coffee cup in my room but beside that the time there was great
Stayed 1 night in Apr 2025

8/10 Good

CRISTINA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice. Fun but the mattress too hard. Pillows too hard and too high.
Stayed 1 night in Apr 2025

8/10 Good

Maïka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Yohan

Stayed 2 nights in Mar 2025

8/10 Good

Claudia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel parfait pour famille. Bien localisé, les employés sont super gentils et aidants. Les courses de parents-enfants dans les corridors entre 1-3am dans les zones de quiétude étaient décevantes. L'insonorisation n'était pas très bonne pour les chambres donc très difficile pour les périodes de télétravail pour le niveau de bruit. La chambre était adaptée pour chaise roulante mais il n'y avait rien de standard donc le lavabo arrive au niveau des cuisses et je suis la plus courte du groupe. Le miroir incliné fait l'effet de nanisme. La dernière nuitée sur 3 a été bcp plus tranquille.
Stayed 3 nights in Apr 2025

8/10 Good

Franca

Traveled with family
Liked: Cleanliness, staff & service
Overall a nice place, polite staff clean room. On the down side the washroom was very small and heavy construction around the hotel. Also we were expected to pay for wifi which I found unusual.
Stayed 1 night in Apr 2025

8/10 Good

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but no Sauna was disappointing. Very nice though.
Stayed 4 nights in Mar 2025

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Parking problem and construction
Stayed 1 night in Mar 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
beaucoup de travaux sur la route principale
Stayed 2 nights in Mar 2025

8/10 Good

keaven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Alain

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
le Mr d'une certaine age a la reception est pas tres sympathique
Stayed 1 night in Jan 2025

8/10 Good

Isabelle

Stayed 1 night in Mar 2025

8/10 Good

Martine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

audrey

Business traveler
Disliked: Cleanliness, property conditions & facilities

needs love

arrived at 10pm & was received by hotel attendant who needed a brush ,; he looked like he had Einstein hair, but he was friendly .. massive 5 year construction in front so it was not easy getting to hotel hotel needs a little love , getting old the frames in the room are odd; it’s not carnival or mardi gras … hotel pool is very nice with rooms overlooking it
Stayed 1 night in Mar 2025

8/10 Good

Brittanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and atmosphere was fantastic. The restaurant on-site was delicious. Lots of on site activities for kids to do in addition to the pool (cinema and arcade)
Stayed 2 nights in Mar 2025

10/10 Excellent

Carole

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool and spa area is perfect water and air is hot with mild music and lots of plants.
Stayed 1 night in Mar 2025

4/10 Poor

marie eve

Traveled with family
Disliked: Cleanliness
Nous avons retrouvé traces de sang dans la chambre et surtout salle de bain
Stayed 1 night in Mar 2025