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Hotel Royal William, Ascend Hotel Collection

3.5 star property

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Photo gallery for Hotel Royal William, Ascend Hotel Collection

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace
Point of interest
Point of interest
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
360 boulevard Charest Est, Québec City, QC, G1K3H4
  • Quebec City Convention Center
    ‪11 min walk‬
  • Quebec City Town Hall
    ‪20 min walk‬
  • Château Frontenac
    ‪6 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Upgrade)

  • 475 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed, Non Smoking

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • 275 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Efficiency)

  • 475 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Royal William, Ascend Hotel Collection

3.5-star hotel in La Cité-Limoilou
A restaurant, a health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and concierge services. Housekeeping is available on request.
Hotel Royal William, Ascend Hotel Collection offers 44 accommodations with espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to 3 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2691 square feet (250 square meters) include conference space. This Art Deco hotel also offers a health club, a library, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in July 2020.

Hotel Royal William, Ascend Hotel Collection is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 8:00 AM and 11:00 AM.
MILA Ristorante - Onsite restaurant.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 22 per day)
  • Limited onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; CAD 16.99 to 24 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MILA Ristorante

Things to do

  • Archery
  • Health club
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 1933
  • Renovated entire property - July 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 16.99 to 24 per person
  • Covered self parking fee: CAD 22 per day (in/out privileges)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property Registration Number 2025-03-31, 137340

We should mention

Parking height restrictions apply

Property is also known as

Hotel Royal William
Hotel Royal William Quebec
Royal William Hotel
Royal William Quebec
Royal William
Hotel Royal William Ascend Hotel Collection
Hotel Royal William, Ascend Hotel Collection Hotel
Hotel Royal William an Ascend Hotel Collection Member
Hotel Royal William, Ascend Hotel Collection Québec City
Hotel Royal William, Ascend Hotel Collection Hotel Québec City

Hotel Royal William, Ascend Hotel Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 515 out of 972 reviews
Rating 8 - Good. 334 out of 972 reviews
Rating 6 - Okay. 95 out of 972 reviews
Rating 4 - Poor. 17 out of 972 reviews
Rating 2 - Terrible. 11 out of 972 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Ian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, property conditions & facilities
The rooms were spacious and clean. We found the location to be dirty, noisy and unsafe. Uber drivers consistently had a difficult time locating this property which made getting around very difficult.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Très belles chambres, douche très propre et lits confortables
Stayed 1 night in Nov 2024

10/10 Excellent

megane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Vivek

Stayed 2 nights in Aug 2024

10/10 Excellent

Leendert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable stay
Stayed 1 night in Oct 2024

10/10 Excellent

JACKELINE

Stayed 2 nights in Oct 2024

10/10 Excellent

TULIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Francois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Florika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Kayla

Liked: Cleanliness, property conditions & facilities
Overall great place to stay. Only downside was the breakfast buffet, don’t spend your money on it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Leendert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Oct 2024

6/10 Okay

sylvio

Business traveler
Liked: Property conditions & facilities
Parking is too far and lots of homeless
Stayed 1 night in Oct 2024

8/10 Good

Mallory

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay the Hotel Royal William Ascend was good. A few pros and cons: Pros: - Within walkable distance to Old Quebec (20 minute walk) - Located in an "entertainment district" with several food options, nightly life, and bars easily accessible (5 minute walk) without needing to go into Old Quebec. - Underground parking available (across the street). - Spacious, clean, updated rooms. - Friendly, knowledgeable staff - Very quiet (sound proofed rooms, didn't hear anything)! Cons: - Parking was a challenge when we first arrived. There is no parking on site, it is in a garage across the street. The hotel could do a better job of advertising parking options and directing guests. - Some of the hotel/room features advertised were not accurate. There was no bottled water in the room (we had to ask for it), there was no kettle, the gym was really mediocre (it was stated as a "state of the art gym"), the continental breakfast (we only walked by) did not look worth the $15. - The between room cleanings was minimal - bedding, towels, and garages. It would have been nice if they vacuumed the floors.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kavita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Scott

Disliked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Ilia, Winnipeg

Traveled with partner
Liked: Staff & service, property conditions & facilities
We did not like the bassroom, miss safty rails!!!!!!
Stayed 3 nights in Sep 2024

8/10 Good

Tori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, dubious breakfast
Great hotel, but the breakfast buffet was drab and unappetizing. For context, it's in a closed room with no windows in the basement rather than the beautiful dining room on the main floor, the meats under the hot plate were fully dried out and leathery, and there was little to no staff, so dirty pans and plates and spatulas remained at the breakfast station the whole time I was there. If you skip their breakfast, you'll have an excellent stay. I love Café Nektar, but friends and family are obsessed with Café Pekoe.
Stayed 1 night in Sep 2024

8/10 Good

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely renovated spaces, pleasant staff, the restaurant on site was excellent.
Stayed 1 night in Sep 2024

8/10 Good

Marcelo

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Service was great and the rooms are beautiful. However, housekeeping didn't do a good job at cleaning up. The room floor was always dirty
Stayed 5 nights in Sep 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the decor...floors were finished...I LOVED the inroom coffee--best ever; Room was great...design won over function with the tub/shower but was still terrific. Room was huge; beds were great; lots of English as well as French tv; view was non-existent but not a lot of time staring out the window; area was very good with lots of food and coffee nearby; short walk to old city, even stairs were not bad but the elevator helped once. Can't wait to see the restaurant; could use a bit of a convenience outlet, though the old vending machine next to the ice maker was decent and inexpensive.
Stayed 3 nights in Sep 2024

8/10 Good

Kakei

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super nice, room was perfect. Super comfy bed. Renos going down in the lobby but it didn’t bother me. Highly recommend!
Stayed 1 night in Sep 2024