Hôtel Sainte-Anne

3.0 star property

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Photo gallery for Hôtel Sainte-Anne

Reception
Front of property
Classic Room, 1 Queen Bed, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Junior Room, 1 Queen Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
32, rue Sainte-Anne, Québec City, QC, G1R 3X3
  • Cathedral-Basilica of Notre-Dame de Québec
    ‪1 min walk‬
  • Old Quebec Funicular
    ‪2 min walk‬
  • Quebec City Town Hall
    ‪3 min walk‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪27 min drive‬

Room options

Standard Room, 2 Queen Beds

  • 230 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, Courtyard Area

  • 150 sq ft
  • Sleeps 3
  • 1 Queen Bed

Signature Room, 1 Queen Bed

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room, 1 Queen Bed, City View

  • City view
  • Sleeps 2
  • 1 Queen Bed

Classic Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Junior Room, 1 Queen Bed

  • City view
  • Sleeps 3
  • 1 Queen Bed

Classic Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hôtel Sainte-Anne

3-star hotel in Old Quebec
Along with a restaurant, this smoke-free hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Hôtel Sainte-Anne offers 28 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Québec City hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hôtel Sainte-Anne is a smoke-free property.

Mûrmur - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mûrmur

Things to do

  • TV in common areas

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator (39 inch wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Property Registration Number 2024-04-30, 197621

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hôtel Sainte-Anne
Hôtel Sainte-Anne Quebec
Hotel Sainte-Anne Quebec/Quebec City
Sainte-Anne Quebec
Hôtel Sainte Anne
Hôtel Sainte-Anne Hotel
Hôtel Sainte-Anne Québec City
Hôtel Sainte-Anne Hotel Québec City

Hôtel Sainte-Anne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 62 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 7 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mario

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming Stay with Exceptional Service
Hotel Sainte-Anne in Quebec City deserves every one of its five stars! From the moment we arrived, it felt like stepping into a cozy Hallmark movie set, complete with warm hospitality and a quaint, picturesque setting. The front desk staff were absolutely phenomenal—welcoming, cheerful, and genuinely invested in making our stay as comfortable and enjoyable as possible. They went above and beyond to ensure we had everything we needed, whether it was assistance with directions, personalized recommendations, or even just friendly conversation that made us feel right at home. The charm of the hotel itself is undeniable. Nestled in the heart of Old Quebec, the location couldn’t be more perfect. Cobblestone streets, historic architecture, and a magical ambiance surrounded us at every turn. Our room was impeccably clean, tastefully decorated, and thoughtfully arranged with every comfort in mind. The bed was incredibly comfortable, and the bathroom was spotless and modern—a perfect blend of the historic charm and contemporary conveniences. Although the hotel’s restaurant was closed during our visit, the staff didn’t let that inconvenience spoil our experience. Instead, they provided us with a coupon for a discount at a nearby restaurant, which turned out to be an excellent recommendation. It was a lovely gesture that demonstrated their commitment to making our stay flawless. Overall, our time at Hotel Sainte-Anne was nothing short of magical.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Mike

Stayed 1 night in Oct 2024

8/10 Good

Alexandre-Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Lionel Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy, well maintained. Staff v helpful but not intrusive at all. Rooms good size, nice shower. Excellent location in heart of old town. Easy to walk everywhere- fantastic dining options and shopping close by. Would definiitely stay again!
Stayed 3 nights in Nov 2024

8/10 Good

JIGNESH

Stayed 4 nights in Nov 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Natacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good, but wish the hotel allowed early arrivals in earlier and had later check-out, AND open up that nice looking bar/restaurant on premise. It's an intimate spot, and I would have loved to have a drink in there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, right in the old town and close to most things in the city. Could happily stay again if I get back to Quebec city sometime.
Stayed 2 nights in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mayu

Stayed 2 nights in Oct 2024

8/10 Good

Chantal

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
2nd time staying here, because of the great proximity to all the shops and attractions and the chic hotel ambiance. I do wish I could of tried the restaurant, it is rarely open.
Stayed 1 night in Nov 2024

4/10 Poor

CHRISTOPHER

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Ste. Anne...it's a smaller hotel right in Old Quebec, maybe a two minute walk away from Chateau Frontenac. There is a nice restaurant on property, and you are literally in the middle of everything. Maybe a 15-minute walk away from Gare Palais (uphill going to the hotel). My only quibble would be that it is an older building (like everything in Old Quebec) so the room didn't have a ton of outlets and USB ports like a HIlton, etc. But that is a minor nit, we really had a good stay here.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is situated right in the heart of Old Quebec. Convenient and walking distance to all the attractions in the area. The room was clean and modern. Great Restaurant just below the hotel. The only downside is that the property didnt have its own parking space but one can pay for covered and heated parking space for $20/day which is just a few walks away from the hotel. Overall we really enjoyed our stay at hotel St. Anne.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved our room, it was spacious and comfortable and very quiet. It was convenient to shopping and restaurants in the old Quebec and walkable from the hotel. Reception people were helpful. My only suggestion would be that an information folder be in each room with information about what services the hotel provided , how to operate TV, and restaurants in area.
Stayed 4 nights in Oct 2024

8/10 Good

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Cristina

Traveled with group
Disliked: Staff & service
Central but overall not great
Night attendant was not very informative. He had an issue with the language (English). We arrived at 9:30 pm and the restaurant was closed. Incorrectly we were told there would be no places open around us, I found several within a15 minute walk) . There was another issue with a later check out 12 instead of 11 am. The carpet is old and dirty (carpet tiles). the entry way to the shower will not allow for anyone over 200 pounds. No space to hang or put your clothes while in the bathroom. I would not stay here again if traveling to Quebec
Stayed 2 nights in Oct 2024

10/10 Excellent

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Kristi, Georgetown

Liked: Cleanliness, property conditions & facilities
Quick and friendly.
Stayed 1 night in Oct 2024

8/10 Good

Thy

Stayed 1 night in Oct 2024