Beginning of main content

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to an indoor pool, Hotel Universel provides a health club and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a nightclub, a terrace, and a vending machine. Onsite self parking is complimentary.

Hotel Universel is a smoke-free property.

  • Coffee/tea in common areas
  • Number of indoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Business center
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Sauna
  • Health club
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Nightclub
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Terrace
  • Luggage storage
  • RV, bus, truck parking (surcharge)
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Banquet hall
  • Vending machine
  • Total number of rooms - 182
  • Television in common areas
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Garden
  • Multilingual staff
  • Fireplace in lobby
  • Off-street parking
  • Free newspapers in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator

Room Amenities

Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

  • Air conditioning
  • Wheelchair accessible
  • Cable/satellite TV service
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Blackout drapes/curtains
  • Shower/tub combination
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • Free long-distance calls
  • Heating
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2

Parking

Free self parking , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.

Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 15 to 20 for adults, and CAD 15 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation.

Service animals are allowed

Service animals are exempt from fees/restrictions

Masks are compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 17

Social distancing measures are in place

No cribs (infant beds) available

Property registry number - 006160

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Number of children who can stay free - 2

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

Contactless check-out is available.

Hotel Names

  • Hotel Universel
  • Hotel Universel Quebec
  • Universel Hotel
  • Universel Quebec
  • Auberge Universel Hotel
  • Hotel Universel Quebec Quebec City
  • Hotel Universel Hotel
  • Hotel Universel Québec City
  • Hotel Universel Hotel Québec City

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?