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Hotel Universel

3.0 star property

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Photo gallery for Hotel Universel

Indoor pool
Reception
Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi
Bar (on property)
Deluxe Room, 1 King Bed, Jetted Tub | Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $94
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(103 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(36 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(304 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(19 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 2
  • Free WiFi

Deluxe Two Queen Room

  • Sleeps 2
  • Free WiFi

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About this property

Hotel Universel

3-star hotel in Sainte-Foy-Sillery-Cap-Rouge
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Hotel Universel features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Hotel Universel is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 16 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 006160, 2026-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel

Hotel Universel Quebec

Universel Hotel

Universel Quebec

Auberge Universel Hotel

Hotel Universel Quebec Quebec City

Hotel Universel Hotel

Hotel Universel Québec City

Hotel Universel Hotel Québec City

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 804 out of 2644 reviews
Rating 8 - Good. 762 out of 2644 reviews
Rating 6 - Okay. 576 out of 2644 reviews
Rating 4 - Poor. 306 out of 2644 reviews
Rating 2 - Terrible. 196 out of 2644 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Martine

Clean room and staff pleasant
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities
Love the pool/spa area of this hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Fahad

Liked: Cleanliness, amenities, property conditions & facilities
It’s really nice place and recommended to others especially the pool and hot tub area!!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Haritha

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, jacuzzi was relaxing
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Adel

Liked: Cleanliness
Not really recommend for couples very noisy.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best
Stayed 3 nights in Jan 2026
Verified

8/10 Good

DanThanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here this past weekend and was very happy with the experience. The hotel offers great value for the price, with spacious rooms and a very nice pool area. Perfect for a comfortable and relaxing stay.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Brent

Liked: Cleanliness, amenities, property conditions & facilities
I would stay here again. The room was clean and the spa/ pool area was exceptional. Only reason I didn't give five stars was because of the terrible smells in the hallway.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Elaine

Liked: Cleanliness, property conditions & facilities
It was okay.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Bernard

Clean hotek
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing and relaxing . Love the pool and spa area . Plus has Boston pizza right in hotel . Highly recommended .
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Clean. Great pool. Nice place to stay
Stayed 1 night in Oct 2025
Verified

8/10 Good

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the pool and spa was a big hit for us, the room needed some updates
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Luc

Liked: Cleanliness, amenities, property conditions & facilities
A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Remi

Liked: Cleanliness, property conditions & facilities
Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Room was clean and quiet but needs new furnishings. Pool area was nice. Staff was friendly and parking was great
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Mikele

Liked: Cleanliness
I like this location for its location near the university but it’s very average and there was a major police operation while I was there that resulted in several arrests.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Monique

Liked: Cleanliness, amenities, property conditions & facilities
The pool and spa were amazing! The room was clean and very spacious. I would recommended this hotel. Easy access to local highways too. There were a couple of mechanical issues; we flagged this to the desk staff.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Denis

Liked: Cleanliness
fellow with the brown beard very effective, top notch service
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

todd

Liked: Cleanliness, staff & service, property conditions & facilities
No breakfast at hotel but there is a Boston pizza attached to hotel
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Disliked: Amenities
The coffee in the room was aweful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities
Spa and pool sons make us very comfortable
Stayed 1 night in Oct 2025
Verified

8/10 Good

Adam Rafael

Liked: Cleanliness, property conditions & facilities
Pool and spa area was so well kept. Rooms very spacious and not carpeted.
Stayed 2 nights in Oct 2025