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Hotel Universel

3.0 star property

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Photo gallery for Hotel Universel

Spa
Spa
Plasma TV
Reception
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • 24/7 front desk
  • Gym
$111
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Laval University
    ‪1 min walk‬
  • Laurier Quebec
    ‪3 min drive‬
  • Grande Allée
    ‪4 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(256 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.8 out of 10
Good
(30 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(79 reviews)
  • 390 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Universel

3-star hotel in Sainte-Foy-Sillery-Cap-Rouge
Along with an indoor pool, this smoke-free hotel has a restaurant and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
In addition to an indoor pool, Hotel Universel provides a health club and a sauna. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a nightclub, a terrace, and a vending machine. Onsite self parking is complimentary.

Hotel Universel is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • Nightclub
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Property Registration Number 006160, 2025-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Reviews

Hotel Universel Reviews

7.4

Good

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 667 out of 2318 reviews
Rating 8 - Good. 702 out of 2318 reviews
Rating 6 - Okay. 511 out of 2318 reviews
Rating 4 - Poor. 261 out of 2318 reviews
Rating 2 - Terrible. 177 out of 2318 reviews

Reviews

2/10 Terrible

Denis

Disliked: Staff & service

no security

Group of kids full school bus on the same floor than us yell and scream all tge time knock at the door at night had to move on the second day other hotel
Stayed 3 nights in Jun 2025

8/10 Good

Shirley, Welland

Liked: Property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

scott

Traveled with family
Liked: Amenities, property conditions & facilities
A very nice place to stop for a quick visit in Quebec City.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Camille

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cleanliness of the room wasn't great especially the bathroom. Also the smell in the room was discusting and someone tried to cover it with febreeze or something.
Stayed 1 night in Jun 2025

8/10 Good

AKSHAR, MONTREAL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds, nice surroundings, Boston Puzza next door. Terrible smell of chlorine in the pool area - easy to avoid though. Considering the price - good!
Stayed 1 night in Jun 2025

6/10 Okay

Naomie

Liked: Staff & service
Stayed 4 nights in Jun 2025

8/10 Good

Myriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très propre belle piscine
Stayed 2 nights in Jun 2025

10/10 Excellent

Michel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Mar 2025

8/10 Good

Aleksei

Stayed 2 nights in Jun 2025

4/10 Poor

Kevin

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No good air clim , rude reception
Stayed 2 nights in Jun 2025

8/10 Good

Paula

Traveled with group
Liked: Amenities
Appreciated the free on site parking and Boston Pizza attached to the hotel. Although updated, room finishings were a bit shabby. To my expectation given the price point. Metro, Dollarama and food court options within short walk.
Stayed 3 nights in Jun 2025

4/10 Poor

Simon

Stayed 1 night in Jun 2025

6/10 Okay

Diane

Stayed 4 nights in Jun 2025

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in May 2025

4/10 Poor

scott, Taunton

Traveled with partner
Disliked: Amenities
We chose this place because of the pool and hot tub. The hot tub was... well.. the tub part is accurate. The water was luke warm at best and the jets didn't work at all. There were two saunas, one was not working at all and the other was slightly warmer than room temp. The rooms were okay, some dirt and grime around the corners. The tub in the room had jets but took almost an hour to fill up as the water came out at a slow trickle. The air conditioner was a window unit inserted into the wall and it made a terrible noise that made sleeping with it on impossible. The food at Boston Pizza which is attached was terrible. I know that's not the hotel's fault but wanted to warn people. They did have a decent beer selection and lots of TVs so it's not a bad place to go for a drink but dine elsewhere. The only ice machine I could find that worked was on the third floor. Okay so to not sound so negative, the staff was friendly and responsive and the location was good and parking was ample. Not the worst place I've been but I'll look elsewhere if I ever return to Quebec.
Stayed 3 nights in May 2025

8/10 Good

Julie

Stayed 2 nights in May 2025

2/10 Terrible

Sandrine

Stayed 4 nights in May 2025

10/10 Excellent

Georgiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Jocelyne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uniloft équipement complet
Stayed 3 nights in May 2025

4/10 Poor

Patrick

Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Vivian

Stayed 1 night in May 2025

8/10 Good

Marie-Eve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, property conditions & facilities
AC
Stayed 2 nights in May 2025