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Hotel Universel

3.0 star property

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Photo gallery for Hotel Universel

Indoor pool
Desk, blackout drapes, iron/ironing board, free WiFi
Standard Studio (Unilofts Building) | Terrace/patio
Plasma TV
Indoor pool

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $94
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
2300, chemin Sainte-Foy, Québec City, QC, G1V 1S5
  • Place, Laval University
    ‪2 min walk‬
  • Place, Cegep de Sainte-Foy
    ‪5 min walk‬
  • Place, PEPS
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(103 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Studio (Unilofts Building)

Standard Studio (Unilofts Building) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Studio (Unilofts Building)

7.6 out of 10
Good
(36 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(303 reviews)
  • 390 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 2 Queen Beds

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Jetted Tub

Deluxe Room, 1 King Bed, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed, Jetted Tub

7.2 out of 10
Good
(19 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 2
  • Free WiFi

Deluxe Two Queen Room

  • Sleeps 2
  • Free WiFi

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About this property

Hotel Universel

3-star hotel in Sainte-Foy-Sillery-Cap-Rouge
Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and coffee/tea in a common area.
Hotel Universel offers 182 air-conditioned accommodations with hair dryers and irons/ironing boards. Plasma televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Québec City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Hotel Universel features an indoor pool and a health club. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Hotel Universel is a smoke-free property.

English breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Boston Pizza Restaurant - This restaurant specializes in Italian cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: CAD 25 to 30 for adults and CAD 25 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boston Pizza Restaurant

Things to do

  • Health club
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 9 2026 to May 16 2026 (dates subject to change):
  • Sauna

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 25 to 30 for adults, and CAD 25 to 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
Property Registration Number 006160, 2026-12-31

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Universel
Hotel Universel Quebec
Universel Hotel
Universel Quebec
Auberge Universel Hotel
Hotel Universel Quebec Quebec City
Hotel Universel Hotel
Hotel Universel Québec City
Hotel Universel Hotel Québec City

Hotel Universel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 802 out of 2634 reviews
Rating 8 - Good. 761 out of 2634 reviews
Rating 6 - Okay. 575 out of 2634 reviews
Rating 4 - Poor. 304 out of 2634 reviews
Rating 2 - Terrible. 192 out of 2634 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Dominique

Business traveler
Je suis déçu de mon séjour à cet hotel, et je suis déçu d'être déçu. Les lits sont durs, la salle de bain est petite et peu commode. Pas de place de déposer un sac de toilette ni des vêtements propres. Je voulais me r'habiller après ma douche, et ne pas me montrer nu devant devant mon cousin, j'ai du mettre mes vêtements par terrre, sur une serviette... Beaucoup de bruits dans les chambres et dans les corridors. C'est un hotel fréquenté par des équipes pee-wee. Piscine pleine d'enfants et d'ados. Loin d'être un endroit pour se reposer, malheureusement.
Stayed 3 nights in Feb 2026

6/10 Okay

Nick

Stayed 3 nights in Feb 2026

8/10 Good

Martine

Clean room and staff pleasant
Stayed 2 nights in Feb 2026

10/10 Excellent

Remi

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was fine even if our bedroom wasn’t in the same building.we were having a really good customer service!!
Stayed 3 nights in Feb 2026

8/10 Good

Valerie

Traveled with family
Pas de glace ou de façon d’en avoir
Stayed 1 night in Feb 2026

8/10 Good

Jocelyn

Stayed 3 nights in Feb 2026

10/10 Excellent

Rebekkah

Stayed 3 nights in Feb 2026

6/10 Okay

Adel

Traveled with partner
Liked: Cleanliness
Not really recommend for couples very noisy.
Stayed 2 nights in Feb 2026

6/10 Okay

Lina

Liked: Cleanliness, staff & service, amenities
Mattress in the room was broken on one of beds. Pillows are hard and uncomfortable. Shower curtain holder about to fall off the wall.
Stayed 2 nights in Feb 2026

8/10 Good

Bernard

Clean hotek
Stayed 1 night in Feb 2026

10/10 Excellent

Todd

Stayed 1 night in Feb 2026

10/10 Excellent

Luc

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
A very good value for the price. Everything in the room was brand new. Close to the Université Laval, which is good for me and anyone doing business, giving lecture or visiting. The inside pool atrium is a nice place to relax.
Stayed 1 night in Feb 2026

4/10 Poor

Shaun

Stayed 3 nights in Feb 2026

8/10 Good

Emilie

Liked: Cleanliness, staff & service
Bien
Stayed 1 night in Feb 2026

8/10 Good

Elaine

Traveled with partner
Liked: Cleanliness, property conditions & facilities
It was okay.
Stayed 1 night in Feb 2026

10/10 Excellent

Louise

Traveled with group
Liked: Cleanliness, staff & service, amenities
All
Stayed 1 night in Feb 2026

2/10 Terrible

Nicolas

L’hôtel a plusieurs bâtiments. Ma chambre était dans un bâtiment qui ressemblait à un bloc appartement. Je devais sortir et traverser la rue pour accéder aux services. De plus, le wifi
Stayed 1 night in Feb 2026

10/10 Excellent

maday

Stayed 1 night in Jan 2026

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
The coffee in the room was aweful
Stayed 1 night in Feb 2026

8/10 Good

Diane

Très propre. Bien situé.
Stayed 1 night in Feb 2026

10/10 Excellent

Nathaniel

Stayed 1 night in Feb 2026

8/10 Good

Annick

Traveled with family
Liked: Cleanliness, staff & service, amenities
Personnel gentil, bien situé
Stayed 3 nights in Jan 2026

8/10 Good

Haritha

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, jacuzzi was relaxing
Stayed 1 night in Jan 2026

6/10 Okay

savanah

Traveled with family and small children
Disliked: Cleanliness, amenities
The pictures make the hotel look alot better than in person First our beds were not made properly there was no fitted sheet just a loose top sheet to cover the mattress which would fall off every night and exposed the dirty mattress.. seems like the staff forgot to make the bed or do not know how to… Second we were woken up at 9am to construction in the room next to us with extremely loud drilling and hammering on the wall where our beds were waking our sleeping baby as well Staff were okay not over friendly tho The pool area was very nice I guess to make up for the lack of the rest
Stayed 3 nights in Feb 2026

10/10 Excellent

Félix

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Très bien
Stayed 1 night in Feb 2026