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Hôtellerie d'Expérience au Monastère des Augustines

3.0 star property

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Photo gallery for Hôtellerie d'Expérience au Monastère des Augustines

Hallway
Vegetarian cuisine
Vegetarian cuisine
Front of property - evening/night
Hallway

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Spa
  • Parking available
  • Air conditioning
$167
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
77, rue des Remparts, Québec City, QC, G1R 0C3
  • Place, Théâtre Capitole
    ‪5 min walk‬
  • Place, Quartier Petit Champlain
    ‪8 min walk‬
  • Place, Château Frontenac
    ‪10 min walk‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪18 min drive‬

Room options

View all photos for Authentic Room, 2 Single Beds, Shared Bathroom

Authentic Room, 2 Single Beds, Shared Bathroom | Premium bedding, free WiFi, bed sheets

Authentic Room, 2 Single Beds, Shared Bathroom

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Authentic Room, 1 Single Bed, Shared Bathroom

Premium bedding, free WiFi, bed sheets

Authentic Room, 1 Single Bed, Shared Bathroom

9.4 out of 10
Exceptional
(36 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Contemporary Room, 1 Queen Bed

Contemporary Room, 1 Queen Bed | Premium bedding, free WiFi, bed sheets

Contemporary Room, 1 Queen Bed

8.8 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Contemporary Room, 1 King Bed

Premium bedding, free WiFi, bed sheets

Contemporary Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Contemporary Room, 2 Single Beds

Contemporary Room, 2 Single Beds | Premium bedding, free WiFi, bed sheets

Contemporary Room, 2 Single Beds

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hôtellerie d'Expérience au Monastère des Augustines

3-star hotel in Old Quebec
A restaurant, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include spa services, concierge services, and a 24-hour front desk. Housekeeping is available on request.
Hôtellerie d'Expérience au Monastère des Augustines offers 65 accommodations with bathrobes. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages and Thai massages.
Dining options at the hotel include a restaurant and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. 10 meeting rooms are available. This Québec City hotel also offers spa services, a library, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hôtellerie d'Expérience au Monastère des Augustines is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Vivoir - This buffet restaurant specializes in vegetarian cuisine. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 26 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: CAD 33.05 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vivoir

Things to do

  • Library
  • Yoga classes

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Prenatal massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 1695
  • Communal living room
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Private or shared bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 33.05 per person
  • Uncovered self parking fee: CAD 26.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses geothermal energy, plus eco-friendly cleaning products
Property Registration Number 2026-03-31, 272823

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Monastère Augustines Hotel Quebec
Monastère Augustines Hotel
Monastère Augustines Quebec
Monastère Augustines
Le Monastere Des Augustines Quebec/Quebec City
Hôtellerie d'Expérience au Monastère des Augustines Hotel
Hôtellerie d'Expérience au Monastère des Augustines Québec City

Reviews

Hôtellerie d'Expérience au Monastère des Augustines Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 738 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 48 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

Reviews

8/10 Good

Pierrette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. The bed was too soft,
Stayed 4 nights in Jul 2025

10/10 Excellent

Belinda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The museum
Stayed 1 night in Jul 2025

8/10 Good

Cory

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Really appreciated the quietness and respect for silence. Breakfast is excellent - all healthy options. But shared washrooms and baths is a problem, especially for older people who need to go several times at night.
Stayed 3 nights in Jul 2025

10/10 Excellent

Hyunah

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I love hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Monastère des Augustines -- an active monastery!

I hadn't known the hotel is connected with an active monastery (nunnery), and this proved to be a wonderful surprise experience. Fascinating museum, plus guests are encouraged to explore much of the property. A peaceful garden which I had entirely to myself on a Saturday afternoon. A restorative experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pascale, LaSalle

Stayed 2 nights in Jul 2025

10/10 Excellent

Martine

Liked: Cleanliness, staff & service
Parfait
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a great place to stay in Old Quebec City. There are no tvs which I found relaxing. Food was healthy and delicious. Take the tour if you get the chance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great breakfast, nice staff
Stayed 2 nights in Jun 2025

10/10 Excellent

joseph

Liked: Cleanliness, amenities
Serene and peaceful
Stayed 1 night in Jun 2025

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mackenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a very quiet, serene peaceful hotel experience. The bed and pillow and sheets were so comfortable. I've never been in a more clean hotel. Everything is absolutely pristine.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucas

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Richelle

Liked: Cleanliness, property conditions & facilities
Very different experience staying in ex monastery some nuns still there 😃 no talking at breakfast to respect the history very convenient to downtown bus train station would stay here a again shared bathroom in older section but very clean
Stayed 1 night in May 2025

10/10 Excellent

Karla, St. Louis

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved it! Would make a trip back to Quebec City specifically to stay there.
Stayed 3 nights in May 2025

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept property that is calm and peaceful in the heart of Old Quebec. The building is historic and has been masterfully modernized. The food is excellent. We will be back.
Stayed 2 nights in May 2025

10/10 Excellent

doreen, Boone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so special and the amenities are fantastic: clean, quiet in the heart of Quebec city!
Stayed 1 night in Apr 2025

6/10 Okay

Francois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room too small not what you see on the website
Stayed 2 nights in May 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

David

Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tricky Hotel

Be careful when booking; you may get a room with a shared bathroom. What kind of a hotel that has rooms without bathroom, No TVs, or Fridge in the room. Even though i needed a room for about 6hrs to crash and leave in the morning, i was tricked in and charged extra $70, so i can get a room with a bathroom. I insisted to the frontend staff i do not need an upgrade, and just give me a room, but still they managed to charge extra $70 on top of the $170 room that i paid which didnt have a bathroom, tv or fridge.
Stayed 1 night in Apr 2025

10/10 Excellent

Joannie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, wonderful staff, beautiful historic and educational surroundings. Stay in a museum and soak in the history of the nuns! Loved it. Impeccable !
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, calm and clean.
Stayed 1 night in Mar 2025