L'Hôtel Québec par JARO

4.0 star property

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Photo gallery for L'Hôtel Québec par JARO

View from room
Classic 1 Queen Bed, Partial Garden View | 1 bedroom, premium bedding, memory foam beds, in-room safe
Studio 1 Queen bed and 2 Queen murphy beds (one room) | 1 bedroom, premium bedding, memory foam beds, in-room safe
View from property
Buffet

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk

Explore the area

Map
3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Laurier Quebec
    ‪13 min walk‬
  • Aquarium of Quebec
    ‪2 min drive‬
  • Laval University
    ‪3 min drive‬
  • Québec, QC (YQB-Jean Lesage Intl.)
    ‪10 min drive‬

Room options

Classic 1 Queen Bed, Partial Garden View

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

7.4 out of 10
Good
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.8 out of 10
Good
(33 reviews)
  • 495 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.2 out of 10
Very good
(24 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 6
  • 3 Queen Beds

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(69 reviews)
  • Sleeps 3
  • 1 Queen Bed

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.4 out of 10
Very good
(145 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

Superior Room, 2 Queen Murphy Beds, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Murphy Beds

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.4 out of 10
Very good
(30 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

L'Hôtel Québec par JARO

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, L'Hôtel Québec par JARO provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a terrace, a complimentary children's club, and a vending machine. Complimentary covered self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 074152, 2025-11-30

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 959 out of 1922 reviews
Rating 8 - Good. 565 out of 1922 reviews
Rating 6 - Okay. 245 out of 1922 reviews
Rating 4 - Poor. 92 out of 1922 reviews
Rating 2 - Terrible. 61 out of 1922 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leanne

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
parfait pour des vacances en famille
Stayed 1 night in Apr 2025

6/10 Okay

Timothy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Helene

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Extrêmement decu

Il serait important de mentionné sur. Votre site que le séjour de fds et de semaine est très différent . Premièrement, lorsqu’il y a un bris pour un service et que cela concerne notre journée complète , cela devrait être dédommagé .. vu les heures d’arrivée ( on s’entend que 17h avec des jeunes enfants .. et 11h et ouverture de lieu a 9h et en retard aussi… pas bcp de temps . aucune animation ni divertissement de votre réputation.. aucune . Je consens que c’est une période tranquille mais 50$ de différence .. et aucune musique le soir dans la piscine comme d’habitude , aucun Cinéma en bas., Aucun spectacle ou autre .. bcp d’option dispo peut se faire malgré le peu de monde… rien du tout ! ..que seulement une piscine et un module qui on fait rapidement le tour . Le spa a été en réparation toute la journée et soirée le 10 avril séjour très décevant mais le personnel tjs accueillant et non leur faite mais très déçu vu la réputation que vous avez . Aucune aucune animation - divertissement que ça.. on arrive et on se fait dire cela.. très très décevant plus la répartie. Du soa .. j’ai payé pour cela à ce que je sache …
Stayed 2 nights in Apr 2025

8/10 Good

Marc

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

mahdi

Stayed 1 night in Apr 2025

4/10 Poor

Whitney

Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Brad

Traveled with family
Liked: Cleanliness, staff & service
The pool
Stayed 1 night in Apr 2025

10/10 Excellent

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Première soirée , il a eu un manque du service pour le restaurant 10 Vague On a demandé le menu repas et lui des boissons, Nous avons demander un pichet de bière et on l’a jamais reçu !!! Plusieurs machine de jeux au sous sol qui fonctionne mal ou juste pas ! Les jeux d’eau pour enfants manque entretien et de l’amour ! L’accès à hôtel est compliqué dû aux construction routière ( ce n’est pas de votre faute mais en tant que client j’aurais aimer être informé d’un raccourci …… !
Stayed 2 nights in Apr 2025

8/10 Good

Josianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Malgre le fait que la place etait a son comble puisque nous etions pendant la semaine de la relache, mes enfants ont adores.
Stayed 1 night in Mar 2025

8/10 Good

Nathalie

Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Liked: Cleanliness
Stayed 4 nights in Mar 2025

10/10 Excellent

Jenna

Stayed 1 night in Mar 2025

6/10 Okay

Felipe

Stayed 2 nights in Mar 2025

10/10 Excellent

Julian, Tobique First Nation

Stayed 1 night in Mar 2025

8/10 Good

piero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall stay very pleasant, front desk staff friendly upon arriving where as when leaving we were not asked if our stay was pleasant just a simple info that our invoice would be sent by mail. Restaurant staff very good and food very good and fairly priced though we did stay during the week Tues to Thurs so less traffic but pleasant. Pool area is mainly for children which is great for family fun and activities, we did not mind all that fun. Rooms are clean but simple but then again you dont live in the room you simply wash up and sleep. I would give this stay a 8 on 10
Stayed 2 nights in Mar 2025

8/10 Good

Alexandria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Lots for kids to do.
Stayed 3 nights in Mar 2025

8/10 Good

marilyne

Traveled with family
Liked: Property conditions & facilities
Lots of construction
Stayed 2 nights in Mar 2025

8/10 Good

Louis-Philippe

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Strong 4/5 but it require a bit of maintenance
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Amenities
Matelas très méchant il est fini et très dure ,pas quelqu'un de chialeux mais la effrayant merci

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2025