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L'Hôtel Québec par JARO

4.0 star property

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Photo gallery for L'Hôtel Québec par JARO

Garden view
View from property
Breakfast, lunch, dinner served; pool views
View from room
Children's play area - indoor

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
$107
includes taxes & fees
Jan 11 - Jan 12

Explore the area

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3115, avenue des Hôtels, Québec City, QC, G1W 3Z6
  • Place, Laurier Quebec
    ‪12 min walk‬
  • Place, Laval University Hospital
    ‪13 min walk‬
  • Place, Laval University
    ‪4 min drive‬
  • Airport, Québec, QC (YQB-Jean Lesage Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room 1 Queen Bed

Classic Room 1 Queen Bed | Premium bedding, memory foam beds, in-room safe, desk

Classic Room 1 Queen Bed

8.6 out of 10
Excellent
(83 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette

Superior Room, 2 Queen Murphy Beds, Kitchenette | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette

9.0 out of 10
Wonderful
(4 reviews)
  • 387 sq ft
  • Sleeps 4
  • 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed

8.6 out of 10
Excellent
(185 reviews)
  • 333 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed, Garden View

8.6 out of 10
Excellent
(39 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for 2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed | Premium bedding, memory foam beds, in-room safe, desk

2 Rooms Suite, 1 Queen bed, 2 Queen Murphy Bed

7.4 out of 10
Good
(44 reviews)
  • 495 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Classic 1 Queen Bed, Partial Garden View

Classic 1 Queen Bed, Partial Garden View | Premium bedding, memory foam beds, in-room safe, desk

Classic 1 Queen Bed, Partial Garden View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Adapted Room, 1 Queen and 1 Queen Murphy Bed

Premium bedding, memory foam beds, in-room safe, desk

Adapted Room, 1 Queen and 1 Queen Murphy Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Studio 1 Queen bed and 2 Queen murphy beds (one room)

Studio 1 Queen bed and 2 Queen murphy beds (one room) | Premium bedding, memory foam beds, in-room safe, desk

Studio 1 Queen bed and 2 Queen murphy beds (one room)

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 6
  • 3 Queen Beds

View all photos for Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 2 Queen Murphy Beds, Kitchenette, Garden View

  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

View all photos for Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds | Premium bedding, memory foam beds, in-room safe, desk

Great 2 Rooms Suite, 1 Queen Bed, 2 Queen Murphy Beds

8.0 out of 10
Very good
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Queen Murphy Beds

View all photos for Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace | Premium bedding, memory foam beds, in-room safe, desk

Superior Room, 1 Queen Bed, 1 Queen Murphy Bed with Garden View Terrace

8.4 out of 10
Very good
(27 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Murphy Bed

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About this property

L'Hôtel Québec par JARO

4-star hotel in Sainte-Foy-Sillery-Cap-Rouge
This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Weekly housekeeping is available.
L'Hôtel Québec par JARO offers 204 accommodations with fireplaces and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Québec City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, L'Hôtel Québec par JARO provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a terrace, a complimentary children's club, and a vending machine. Complimentary covered self parking is available on site.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Le 10 Vagues - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Uncovered extended parking on site (CAD 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 8.50 to 16.50 for adults and CAD 5 to 9.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Le 10 Vagues

Things to do

  • Arcade/game room
  • Free children's club
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Splash pad
  • Table tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Crib (surcharge)
  • Free children's club
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Cribs (infant beds) are available for CAD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 8.50 to 16.50 for adults, and CAD 5.00 to 9.5 for children
  • Uncovered extended parking fee: CAD 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 15.0 per night
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization for the cost of stay at 6 PM for any bookings where payment for the stay will be made on site instead of at the time of booking. Declined credit cards may result in a cancelled reservation.
Property Registration Number 2026-11-30, 074152

We should mention

Pool access available from 9:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

LHotelQuébec Hotel
LHotelQuébec Hotel
LHotelQuébec Québec City
LHotelQuébec Hotel Québec City

L'Hôtel Québec par JARO Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1143 out of 2280 reviews
Rating 8 - Good. 664 out of 2280 reviews
Rating 6 - Okay. 292 out of 2280 reviews
Rating 4 - Poor. 104 out of 2280 reviews
Rating 2 - Terrible. 77 out of 2280 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service at the front desk, room is very nice and welcoming. Coming off highway with all the construction signage not the best to get to the hotel entrance
Stayed 1 night in Oct 2025

8/10 Good

Marcel, Paramaribo

Liked: Staff & service
There was lots of roadbuilding in the area
Stayed 3 nights in Aug 2025

10/10 Excellent

Dandelle

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay here, kids friendly lots to do. . A lot of construction around the area though. Staff are nice as well
Stayed 5 nights in Oct 2025

8/10 Good

Frederic

Stayed 2 nights in Oct 2025

2/10 Terrible

Niccole

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness
Clean, friendly, great buffet
Stayed 3 nights in Oct 2025

8/10 Good

Farzad

I liked the pool. The room was so small .
Stayed 2 nights in Sep 2025

10/10 Excellent

Mathieu

Stayed 3 nights in Oct 2025

8/10 Good

Julie

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, answered all my questions. The pool amd restaurant were nice. Our room was at the end of the hotel, so hot water tooke awhile to come through the taps. Staff helped resolve this.
Stayed 4 nights in Sep 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a problem caused by the hotel but heavy rebuild of main roadway beside hotel made it difficult to access and leave the hotel. Was not mentioned on Google maps or by the hotel website. Would stay there again however, lovely hotel and friendly staff, very up to date even though an older hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Kristal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room awesome staff good food
Stayed 1 night in Sep 2025

6/10 Okay

Adriana

Stayed 2 nights in Oct 2025

8/10 Good

Maria Jesusa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed especially the kids because of the many amenities that offers for the kids and kids-at-heart to enjoy. Might come back again if we visit quebec city in the future :)
Stayed 1 night in Oct 2025

6/10 Okay

Robert

Stayed 1 night in Oct 2025

10/10 Excellent

Cherryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alexandre

Stayed 1 night in Sep 2025

8/10 Good

George

Liked: Staff & service, amenities, property conditions & facilities
Staff was very good. Hotel is family friendly with lots of things for the children to do. Indoor pool, water slides, blow-up’s, video game room, live music on Friday night, jacuzzi, etc.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Traveled with family
Great big shower. Pillows were a little hard though - easy to fix. A tiny bit far from the centre of town but very good value. Very friendly front desk staff and also great cleaning room service. Worth staying at!
Stayed 2 nights in Sep 2025

10/10 Excellent

Man Fai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TBH, the facility is a bit dated, but the staff are very friendly and make you feel welcome. Kids enjoy taking a dip in the pool and run in and out of the indoor and outdoor playgrounds. Overall, a good experience and will recommend to others.
Stayed 3 nights in Sep 2025

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were extremely friendly, the service was fantastic, and the entertainment was well organized and fun, with lots of different options. The only downside was the condition of some of the furniture — the office chair seat was quite dirty, and the arm of the sofa was peeling. For the price, and especially for sanitary reasons, these should really be updated. Overall, my family and I truly enjoyed our experience.
Stayed 2 nights in Aug 2025

8/10 Good

Sharmayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room. Was a nice pool/hot tub area. I can see kids loving it. Breakfast was not included so there wasn’t any coffee for my early bird husband so he ventured out for a walk and found some about a 5 min walk away.
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

8/10 Good

Isabelle

Stayed 1 night in Sep 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
This is a family friendly facility. My kids were a bit old for the activities but we didn’t really realize that until we were there (would have been great for the 4-8 year old crowd). Pool was crowded and a bit like swimming in people soup. Room was a nice size. Close to the highway with lots of parking makes for a reasonable destination.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sri Venkat Naga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very family friendly. Good service.
Stayed 2 nights in Sep 2025