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Le Bonne Entente

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Bonne Entente

Couples treatment rooms, spa tub, body treatments, aromatherapy
Suite Spa, 1 King Bed + 1 Double Sofa Bed | Bathroom | Free toiletries, hair dryer, bathrobes, slippers
Premium bedding, minibar, in-room safe, desk
View from property
Children's activities

Reviews

8.4 out of 10

Very good

Popular amenities

  • Spa
  • Pool
  • Hot Tub
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Room service
    Room service

Explore the area

Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
  • Aquarium of Quebec
    4 min drive
  • Laurier Quebec
    4 min drive
  • Laval University
    5 min drive
  • Québec, QC (YQB-Jean Lesage Intl.)
    8 min drive

Room options

View all photos for Business Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Business Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Cocooning Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Cocooning Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Terzo Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Distinctive Room, 1 Queen bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 Queen bed

  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Terzo Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Terzo Room, 1 King Bed

  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Business Lounge Access)

Premium bedding, minibar, in-room safe, desk

Deluxe Suite (Business Lounge Access)

  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Classic Suite, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed | Living area | Flat-screen TV

Suite Bonne Entente, 2 Double Beds + 1 Double Sofa Bed

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Family Room, 1 king bed and 2 twin beds

Family Room, 1 king bed and 2 twin beds | Premium bedding, minibar, in-room safe, desk

Family Room, 1 king bed and 2 twin beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Terzo Room, 2 Double Beds (Accessible)

Premium bedding, minibar, in-room safe, desk

Terzo Room, 2 Double Beds (Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room, 1 King Bed

Business Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Suite, 1 King Bed

Flat-screen TV

Classic Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Spa, 1 King Bed + 1 Double Sofa Bed

Suite Spa, 1 King Bed + 1 Double Sofa Bed | Living area | Flat-screen TV

Suite Spa, 1 King Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Distinctive Room, 1 King bed

Premium bedding, minibar, in-room safe, desk

Distinctive Room, 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Suite Plus, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Classic Queen Suite Plus, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Business Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

Premium bedding, minibar, in-room safe, desk

Urbania Suite, 1 king bed + 1 double bed (business Lounge Access)

  • Sleeps 6
  • 1 King Bed and 1 Double Bed

View all photos for Distinctive Suite, 1 King Bed, Fireplace

Distinctive Suite, 1 King Bed, Fireplace | Premium bedding, minibar, in-room safe, desk

Distinctive Suite, 1 King Bed, Fireplace

  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King bed

Loft, 1 King bed | Premium bedding, minibar, in-room safe, desk

Loft, 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

Premium bedding, minibar, in-room safe, desk

Suite Urbania, 1 Queen Bed + 1 Double Sofa Bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Distinctive Suite, 1 King bed

Distinctive Suite, 1 King bed | Premium bedding, minibar, in-room safe, desk

Distinctive Suite, 1 King bed

  • Sleeps 2
  • 1 King Bed

View all photos for Loft Urbania, 1 king Bed (Business Lounge Access)

Loft Urbania, 1 king Bed (Business Lounge Access) | Premium bedding, minibar, in-room safe, desk

Loft Urbania, 1 king Bed (Business Lounge Access)

  • Sleeps 2
  • 1 King Bed

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About this property

Le Bonne Entente

4.5-star hotel in Sainte-Foy-Sillery-Cap-Rouge
2 restaurants, a full-service spa, and a nightclub are available at this smoke-free hotel. Wired internet in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite. Change of towels is available on request.
Le Bonne Entente offers 160 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided.

A children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Le Bonne Entente features a spa tub and a sauna. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wired Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a nightclub. Onsite parking is available (surcharge), along with a car charging station.

Le Bonne Entente is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Monte Cristo L'Original - This restaurant serves dinner only.
MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: CAD 10 to 25 per person
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • MC Lounge
  • Monte Cristo L'Original
  • Napa Grill (De Saison)

Things to do

  • 24-hour gym
  • Arcade/game room
  • Art gallery
  • Children's pool
  • Full-service spa
  • Nightclub
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Beach loungers
  • Beach towels
  • Bicycle storage
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room coffee
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access
  • Shuttle service
  • Ski storage
  • Spa access
  • Spa tub access

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CAD 10 to 25 per person
  • Uncovered self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 75 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Property Registration Number 2024-11-30, 005843

We should mention

The seasonal pool will be open from May to October

Property is also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Le Bonne Entente Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 725 out of 1344 reviews" "
Rating 8 - Good. 307 out of 1344 reviews" "
Rating 6 - Okay. 179 out of 1344 reviews" "
Rating 4 - Poor. 80 out of 1344 reviews" "
Rating 2 - Terrible. 53 out of 1344 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Duy

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Anne-Marie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Corinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was beyond perfect. Everything was on point. Will definitely be back
Stayed 1 night in Aug 2024

10/10 Excellent

Stevce

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property felt like a mini resort just a short drive to the venter of Quebec City. Travelled with parents and a 7 yr old. Lots of fun activities, from the candy bar to roasting marshmallows to watching Olympics with popcorn. A very positive experience. Also the in room Jacuzzi was wonderful, equip with underwater lights and nice water pressure.
Stayed 2 nights in Aug 2024

8/10 Good

Marie-Noëlle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Beverly

Traveled with partner
The pool and gardens were lovely. The property itself is old and dated. Do not feel there should have been a charge for parking due to hotel location. The bathroom floor had 3 bobby pins and elastic on the floor from previous guests as well as hair in the bathtub. The pad of paper on the desk had children’s drawings from previous guests. Poor sound insulation, you can hear neighbours talking and creeks of the floor. Breakfast was average, avocados were black. Would most likely not stay again.
Stayed 1 night in Aug 2024

4/10 Poor

Louise

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was there a few years ago. It changed so much. Dining room: when we got there, we had no reservation. The receptionist had not tell us. The hostess had us wait for 5 minutes. There was many tables available. At 9:15, the buffet was almost empty, one plate left. Ask for a glass of water (still waiting). Menu was poor. Presentation of plates under zero for a hotel of this caliber. We won’t go back.
Stayed 1 night in Aug 2024

2/10 Terrible

Lise

Stayed 2 nights in Aug 2024

10/10 Excellent

Stephane

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Geuntae

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024

6/10 Okay

Lesley-Anne

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Merveilleux
Tout est parfait. Le client est prit en charge de son arrivé jusqu'à son départ. Très bon service.
Stayed 2 nights in Aug 2024

10/10 Excellent

I Nicoleta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is our 2nd visit at BE, it’s been about 9 years since our last visit and we remembered how comfortable the mattresses were, we enjoyed both stays and had a great nights sleep. There are 3 restaurants on site, not all open at the same time, but the food is delicious and the beautiful courtyard and pool area feel like a little tropical oasis in the middle of the suburbs. The staff was friendly and helpful. Look forward to visiting again.
Stayed 1 night in Aug 2024

10/10 Excellent

Arup

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent! especially swimming pool and jacuzzi
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice , better then expected
Stayed 2 nights in Aug 2024

10/10 Excellent

Chao

Liked: Cleanliness, staff & service
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Manque un peu pour un 5 étoiles
Le divan-lit était très usé et le matelas de celui-ci encore plus . Inacceptable pour ce type d’hôtel. La station de charge des appareils cellulaires dans la chambre ne fonctionnait pas. Au petit déjeuner, on a attendu 30 minutes pour nos rôties. Manque aménagement pour les personnes à mobilité réduite pour avoir accès à aller dans la piscine. Pas vu de stationnement pour personne handicapé.
Stayed 2 nights in Aug 2024

8/10 Good

Geuntae

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Anne

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Frais cachés et rapport qualité prix désolant
Le prix est élevé pour la qualité du séjour. 1- ménage laisse à desirer. Tapis avec des taches résiduelles 2- article de rasoir d'un precedent client dans la salle de bain 3- serviette déchirée dans la salle de bain 4- meubles défraîchis 5- toilette bouchée 6- prise électrique près du lit défectueuse Quand on fait le tour de l'hotel, il y a des fils d'araignées autour des luminaires. Deux bâtiments arrières avec un piège à rats.... Infiltration d'eau dû aux bardeaux qui tombent... La dame va certainement écrire de louer dans la section Sens....mais c'est deux fois plus cher! Prix affiché 205$ mais oh surprise frais cachés de stationnement et services pour un total supplémentaire de 50$. Les photos ne sont pas représentatives de l'etat des lieux. J'utilise beaucoup Hotels.com et je dois souvent dormir dans la region de Québec. Les Hotels Jaro sont vraiment mieux pour la qualité-prix.
Stayed 1 night in Jul 2024

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely beautiful and quaint hotel and the employees all went above and beyond to make sure that our stay was perfect! I absolutely recommend this hotel for your next trip!
Stayed 2 nights in Jul 2024

8/10 Good

Claude

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

ELISE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was outdated. The carpet was stained and disgusting. The bathroom smelt like sewage, we had to keep the light and fan on for the bathroom all night to get some circulation in there, but eventually had to close the bathroom door because it was so foul. The room has the bare minimum. Could barely feel the AC. Not worth the price of $350+
Stayed 1 night in Jul 2024