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Aparthotel

Caples Court

3.0 star property

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Photo gallery for Caples Court

Front of property - evening/night
Studio, Bay View | Living area | Flat-screen TV
Studio, Bay View | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Studio, Bay View | Living area | Flat-screen TV
Superior Studio with Lakeview | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Outdoor Space
  • Parking included
  • Free WiFi

Explore the area

Map
20 Stanley Street, Queenstown, 9300
  • Queenstown Gardens
    ‪2 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Studio, Garden View

Studio, Garden View | Garden view

Studio, Garden View

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Studio

Executive Studio | Mountain view

Executive Studio

  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basement Budget Studio, No View

Basement Budget Studio, No View | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Basement Budget Studio, No View

  • 161 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, Bay View

Studio, Bay View | Living area | Flat-screen TV

Studio, Bay View

  • Studio
  • 1 bathroom
  • Bay view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 1 Bedroom, Bay View

Apartment, 1 Bedroom, Bay View | Mountain view

Apartment, 1 Bedroom, Bay View

  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Apartment, 1 Bedroom, Bay View

Executive Apartment, 1 Bedroom, Bay View | Mountain view

Executive Apartment, 1 Bedroom, Bay View

  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 2 Bedrooms, Bay View

Apartment, 2 Bedrooms, Bay View | Balcony

Apartment, 2 Bedrooms, Bay View

  • 2 bedrooms
  • 1 bathroom
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

About this property

Caples Court

3-star aparthotel in Queenstown City Centre
Laundry facilities, tour/ticket assistance, and a garden are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a porter/bellhop, a front-desk safe, and multilingual staff assistance are onsite. Each apartment provides a refrigerator and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Additional amenities include a coffee/tea maker, a hair dryer, and a shower.
Caples Court offers 10 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include showers.

This Queenstown aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Caples Court features multilingual staff, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This Queenstown aparthotel also offers laundry facilities, a front-desk safe, and a porter. Limited complimentary onsite parking is available on a first-come, first-served basis.

Caples Court is a smoke-free property.

Languages

English, French, Portuguese, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Snowboarding nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Outdoor areas

  • Garden

Laundry

  • Laundry detergent
  • Laundry facilities

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Smoking not allowed

Services and conveniences

  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Safe at front desk
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 10 units
  • 3 floors
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
The front desk is open from 8 AM-6:30 PM on December 24 and closed on December 25.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 50.0 per day

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 50.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Caples Court
Caples Court Apartment
Caples Court Apartment Queenstown
Caples Court Queenstown
Caples Court Hotel Queenstown
Caples Court Aparthotel
Caples Court Queenstown
Caples Court Aparthotel Queenstown

Caples Court Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 154 out of 335 reviews
Rating 8 - Good. 134 out of 335 reviews
Rating 6 - Okay. 38 out of 335 reviews
Rating 4 - Poor. 6 out of 335 reviews
Rating 2 - Terrible. 3 out of 335 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, room comfort

Great plav

Excellent stay at a hotel with great location!
Stayed 2 nights in Mar 2025

8/10 Good

Sean

Liked: Cleanliness, amenities
This was a great position in Queenstown. Our unit was a fantastic size but was very dated and had some issues. We did consider coming back for one night but didn't. We a glad we stayed here even though it had some issues.
Stayed 3 nights in Apr 2025

6/10 Okay

John

Liked: Room comfort
Disliked: Cleanliness
Overall it was fine as a room with a bed in it. But the couch in the room had a lot of long black hair on it that showed they could do a better job cleaning between guests. The water in the shower was also temperamental and not reliably warm. Parking under the motel was free and very convenient though.
Stayed 2 nights in Apr 2025

8/10 Good

Michelle

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Latrice

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, room comfort

Good value

Recently stayed 4 nights. Manager and staff were very friendly and helpful. Building is a bit old, but our room was, nice, large and furnished with all we needed to prepare food and be comfortable. Bathroom was especially clean and bright and bed was comfortable. Everything was very quiet during our stay. Nice views of the downtown area and the Skyline Gondola.
Stayed 4 nights in Feb 2025

8/10 Good

Janine

Liked: Cleanliness, property conditions & facilities
Reasonably priced, walk into town
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Good all round.Just needs some more tv channels.
Stayed 2 nights in Feb 2025

10/10 Excellent

Polly

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location, easy to find. The car park is a little small/often full but otherwise everything was perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lucinda

Liked: Cleanliness, property conditions & facilities
Very handy to transport and central attractions. Beautiful view of the village, lake and gondola from our room on the top floor.
Stayed 3 nights in Jan 2025

6/10 Okay

Douglas

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Tough one to review: Check-in: smooth and easy; accommodated late arrival (5) Staff: excellent (5) Cleanliness: clean (3) Rooms: very small; queen size bed took up the whole room to the point where you couldn’t walk next to the bed and there were no bedside tables. Shower was smaller than a dorm room stall shower (2) Property condition: needs capital improvements/upgrade. A/C broke during stay and not fixed; windows didn’t shut tightly; worn interior (2). Overall: 3 stars, with potential for improvement. One of the best features is that it is a short 5-minute walk to the Queenstown center (shopping district, restaurants, activities, etc
Stayed 4 nights in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness

Basement Room not a good option

Location was very good but the basement room we booked was more closed in than expected. Considering the price paid compared to other options in the area it was fine but we would not book this option in the future.
Stayed 2 nights in Dec 2024

8/10 Good

Jean

Liked: Cleanliness, room comfort
Wonderful view, easy walk to main town activities. All around great stay.
Stayed 3 nights in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, property conditions & facilities
Good location
Stayed 1 night in Jan 2025

10/10 Excellent

Rene

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very close to downtown, restaurants and activities. Room had a partial lake view and overlooked the downtown waterfront.
Stayed 4 nights in Dec 2024

8/10 Good

Susan

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Great location and views from the room. Basic facilities and amenities.
Stayed 5 nights in Dec 2024

6/10 Okay

Bernd, Hannover

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Es hat die guten Zeiten lange hinter sich
Stayed 2 nights in Dec 2024

8/10 Good

Corin

Liked: Cleanliness, room comfort
Good location and well provided for apartment
Stayed 2 nights in Nov 2024

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Good location close to restaurants and attractions.
Stayed 2 nights in Nov 2024

6/10 Okay

Jaimee

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Great location. Very dirty when we arrived. We rung after hours number and they said they couldn't do anything as they were fully booked. No offer to clean. I said I would buy cleaning products to clean it up. Next day thankfully we were offered the night for free and a deep clean. The state of the room was very disgusting. The room was great for just sleeping. Had everything we needed. Easy after hours check in.
Stayed 2 nights in Nov 2024

6/10 Okay

Jakub

Traveled with group
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Robyn

Traveled with family
Liked: Amenities, property conditions & facilities
The property was central and had parking available. The room was a good size abs provided all we needed and the team members on reception were always super friendly and helpful. We had the basement room which while big needed a bit of ventilation. The windows in the morning had a heap of condensation on them and there was a bit of a musty smell.

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom was absolutely filthy, toilet had not been cleaned in or around for a long time by,the looks of the dust and wee on the floor behind it, toilet brush covered in dust. Drains stank of mildew and ceiling fan filthy. At least,the bedding was clean. Heater in bedroom had no screws in feet so it was unsafe to use. Someone left their earrings on sidetable. The only thing the cleaners did to clean when i was out was empty the bins and put a clean bathmat in.. The outside table had chairs that were wobbly so didnt feel safe to sit on. TV was analogue and had no TV2, couch was very comfy, to sit on. I won't stay again as bathroom was so dirty. Toilet had a mold ring around the waterline and stains from previous tenant. But i was tired and didn't like to make a fuss to complain.
Stayed 2 nights in Oct 2024

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property is rather run down and expect way better for price. Minimal parking and they need to upgrade to a digital TV for more options including subscriptions
Stayed 2 nights in Sep 2024