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Copthorne Hotel & Apartments Queenstown Lakeview

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Copthorne Hotel & Apartments Queenstown Lakeview

Breakfast served, local cuisine
In-room safe, desk, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
View from property

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Breakfast available
  • Gym
  • Room service
  • Bar

Explore the area

Map
88 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    7 min walk
  • Queenstown Beach
    9 min walk
  • Cookie Time
    11 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    7 min drive

Room options

View all photos for Superior 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior 2 Queen

  • 366 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview 2 Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview 2 Queen

  • 398 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Lakeview Queen

In-room safe, desk, blackout drapes, iron/ironing board

Superior Lakeview Queen

  • 366 sq ft
  • Lake view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

  • 474 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

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$259 total
includes taxes & fees
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About this property

Copthorne Hotel & Apartments Queenstown Lakeview

4-star hotel in Queenstown City Centre
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, 24-hour room service, and a meeting room.
Copthorne Hotel & Apartments Queenstown Lakeview offers 85 accommodations with safes and hair dryers. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Copthorne Hotel & Apartments Queenstown Lakeview features a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This eco-certified hotel also offers a library, ski storage, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

Copthorne Hotel & Apartments Queenstown Lakeview is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Hillarys Restaurant - This restaurant specializes in local cuisine and serves breakfast only.
The Rocks Cafe & Bar - This bar specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free covered self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hillarys Restaurant
  • The Rocks Cafe & Bar

Things to do

  • Bicycle storage
  • Gym
  • Library
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar in shower (43 inches high)
  • Grab bar near toilet (30 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, and Wednesday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35.00 for adults and NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Apartments
Copthorne Hotel & Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown
Copthorne Hotel Lakeview
Copthorne Hotel Queenstown
Copthorne Lakeview
Copthorne Lakeview Hotel
Copthorne Queenstown Lakeview
Hotel Copthorne Queenstown
Copthorne Hotel And Apartments Queenstown Lakeview
Copthorne Hotel Apartments Queenstown Lakeview
Copthorne Hotel Apartments Lakeview
Copthorne Hotel & Apartments Queenstown Lakeview Hotel
Copthorne Hotel & Apartments Queenstown Lakeview Queenstown

Copthorne Hotel & Apartments Queenstown Lakeview Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 370 out of 1001 reviews" "
Rating 8 - Good. 420 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 48 out of 1001 reviews" "
Rating 2 - Terrible. 16 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a quick overnight trip to Queenstown. A 15-minute walk into town, so saved on the parking expense as there is onsite parking at the hotel. The room was a good size, and the beds were incredibly comfortable, our room also had a beautiful view of the lake and mountains too. The Staff at reception were very friendly and helpful. We would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Camellia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice！！
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Emma

Liked: Staff & service
Handy location with parking available. Comfortable stay
Stayed 2 nights in Sep 2024

8/10 Good

Andrew, Christchurch

Traveled with partner
Liked: Cleanliness, staff & service
Was fine for what we needed for a two night stay, room was clean and tidy. Staff at reception were really helpful and courteous. 10-15min walk into CBD. It was good
Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view. Staff were extremely friendly and accommodating. Thanks for the wonderful stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Russell, THE GAP

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Don't do it! I booked this hotel because it was cheap and because we were on a short action packed ski trip, where we would only be in the hotel to sleep. Unfortunately sleep was impossible due to roadworks happening all night long! The heavy machinery made the whole window vibrate and the sound of beeping reversing machinery went on all night, every night. The hotel duty manager was lovely and understanding, possibly the only good part of this stay. Apparently the roadworks have been happening for three years! Unfortunately the hotel has no legal obligation to let patrons know about this until their stay is underway. The hotel itself is dated, in need of maintenance and obviously understaffed as the bar/restaurant was closed on all but one of the days. The spa/hot tub you find in photos is broken and not operational. Air flow and ventilation is so poor that the bottom of the window becomes full of condensation on a daily basis, prompting the cleaners to leave the upper window open. Unfortunately this window is big enough for an adult to climb through, not great when you are leaving expensive electronics in the room. Do yourself a favour and spend a little extra and pick a different hotel on a different road. Such a frustrating experience!
Stayed 5 nights in Sep 2024

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service
Was adequate for the cost. Happy to stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience at the Hotel
Stayed 4 nights in Sep 2024

8/10 Good

Lien

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2024

4/10 Poor

Catherine

Traveled with partner
Liked: Cleanliness
Very dated. Staff not particularly engaging. Loud banging constantly throughout the night. Very expensive for what it was. Wouldn’t probably go back.
Stayed 1 night in Sep 2024

6/10 Okay

Lance

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The propert is old and has very limited facilities. The buffet breakfast has limited offeribgs and is average to poor quality. The rooms ( 2 x queen bed) are large, but dated, as is the bathroom and shower. There was a lot of noise from cars in the road out front and noisey guests. I found the staff to be pleasant and helful though.
Stayed 5 nights in Aug 2024

8/10 Good

Sotirios

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
little outdated
Stayed 5 nights in Jul 2024

6/10 Okay

Stephanie

Liked: Cleanliness
Great views clean and warm easy parking and access to main town Shower was awful no water pressure and outside of building could do with a clean/maintenance upgrade getting a bit tried
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything the property had to offer. Great location and can easily walk into the Town Centre in 5-7 minutes. Only complaint was there are no microwaves in the hotel rooms…
Stayed 5 nights in Jul 2024

8/10 Good

Lakshmeesh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
although old, it is near city center, free parking
Stayed 5 nights in Jul 2024

10/10 Excellent

Belinda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 7 nights in Aug 2024

2/10 Terrible

aman

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mary Generose, Saskatoon

Traveled with family
The room was too hot…
Stayed 2 nights in Aug 2024

10/10 Excellent

Sheree

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay here after being concerned about negative reviews after booking. Friendly staff, clean and tidy facilities and exceptional daily room cleaning. Yes it’s an older building but it’s well maintained and well priced. Breakfast was average however improved a bit when it became busier (when school holiday visitors arrived) but nonetheless a good start to the day. It’s a bit far away from the city centre plus up a hill to walk, so we drove each time. Would absolutely stay here again.
Stayed 10 nights in Jun 2024

8/10 Good

Fariya

Liked: Cleanliness, staff & service
Disliked: Amenities
Its a really location but the hotel rooms are a bit old and not really value for money. The property is too expensive for its outlook and interior.
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely amazing! Everyone was so friendly and welcoming. Highly recommend!
Stayed 5 nights in Jul 2024

10/10 Excellent

Shawn

Stayed 7 nights in Jul 2024

4/10 Poor

Jamie

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024