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Earnslaw Lodge

3.0 star property

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Photo gallery for Earnslaw Lodge

Mountain view
Mountain view
Lobby sitting area
Lobby sitting area
Non-Lake Facing Studio | Desk, cribs/infant beds, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Housekeeping
  • Breakfast available
  • Laundry
  • Free WiFi

Explore the area

Map
77 Frankton Road, Queenstown, Otago, 9300
  • Queenstown Gardens
    ‪7 min walk‬
  • Queenstown Beach
    ‪9 min walk‬
  • Queenstown Ice Arena
    ‪9 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Lake Facing Kitchenette Studio

Lake Facing Kitchenette Studio | Lake view

Lake Facing Kitchenette Studio

  • 344 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Lake View, 2 Bathroom Kitchenette Studio

2 Bedroom Lake View, 2 Bathroom Kitchenette Studio | Private kitchenette | Fridge, microwave, electric kettle

2 Bedroom Lake View, 2 Bathroom Kitchenette Studio

  • 592 sq ft
  • Lake view
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Lake facing studio

Lake facing studio | Desk, cribs/infant beds, free WiFi, bed sheets

Lake facing studio

  • 301 sq ft
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Courtyard Kitchenette Studio

Courtyard Kitchenette Studio | Desk, cribs/infant beds, free WiFi, bed sheets

Courtyard Kitchenette Studio

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for 2 Bedroom Lake View Unit

2 Bedroom Lake View Unit | View from room

2 Bedroom Lake View Unit

  • 484 sq ft
  • Lake view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Bed

View all photos for Non-Lake Facing Studio

Non-Lake Facing Studio | Desk, cribs/infant beds, free WiFi, bed sheets

Non-Lake Facing Studio

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Earnslaw Lodge

3-star motel in Queenstown City Centre
Along with a restaurant, this smoke-free motel has laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include a reception hall.
Earnslaw Lodge offers 20 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The motel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Queenstown motel also offers a terrace, ski storage, and tour/ticket assistance. Complimentary self parking is available on site.

Earnslaw Lodge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Earnslaw Lodge has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: NZD 12 to 22.50 for adults and NZD 12 to 22.50 for children
  • A restaurant

Things to do

  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Helicopter/airplane tours
  • Ski storage
  • Snow sports gear

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator
  • Room service

More

  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 30.00 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 12.00 to 22.50 for adults, and NZD 12.00 to 22.50 for children
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional extra-person fees apply at check-in for guests not booked prior to arrival.
WiFi is limited to 1 GB per guestroom, per night. A surcharge applies for additional usage.

We should mention

This property does not have elevators
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Earnslaw Lodge
Earnslaw Lodge Queenstown
Earnslaw Queenstown
Earnslaw Hotel Queenstown
Earnslaw
Earnslaw Lodge Motel
Earnslaw Lodge Queenstown
Earnslaw Lodge Motel Queenstown

Earnslaw Lodge Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 260 out of 634 reviews
Rating 8 - Good. 267 out of 634 reviews
Rating 6 - Okay. 75 out of 634 reviews
Rating 4 - Poor. 22 out of 634 reviews
Rating 2 - Terrible. 10 out of 634 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Salah Aldeen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was fantastic I liked the place and the cleaning was excellent
Stayed 3 nights in Nov 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
The owners were very accommodating and allowed us to leave our bags there while we waited to travel home. The rooms are clean and quite large which was perfect for the two of us. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Best Decision We Made When Booking New Zealand
It was outstanding and our hosts Vicki and Steve were always accommodating when needed.Due to an unforeseen circumstance we had to come to Queenstown 3 days before the actual reservation time. We had booked a courtyard suite however because we were spending the extra time they upgraded us to lake/mountain view suite. We never asked for a change.They were so nice to suggest it. A perfect view, a perfect location to walk downtown and access buses and a suite that was large the Earnslaw Lodge is a perfect place to stay at when visiting Queenstown.
Stayed 8 nights in Oct 2024

4/10 Poor

sam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just about very average… Shower not working properly, no light in bathroom
Stayed 1 night in Oct 2024

6/10 Okay

Nigel

Business traveler
Over priced for whats on offer. Filthy curtains and poor house keeping between nights
Stayed 2 nights in Oct 2024

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, staff & service
Amazing views from our balcony.
Stayed 2 nights in Oct 2024

8/10 Good

Mingzhe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, service was excellent, special thanks to Vicki, she is a very professional, helpful person. We look forward to stay at Earnslawlodge again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rajith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday
Great location. Great view.
Stayed 2 nights in Jul 2024

4/10 Poor

Gregory

Liked: Cleanliness, room comfort
Disliked: Staff & service
Avoid this one!
I would not recommend this property. Bed was lumpy. Access to the unit from parking was difficuilt despite being on lower level. T V operation was a mystery. Manager had no idea of how to make TV work. There was no radio. Price was far too high for what one got. Just a bad experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Queenstown Stay
Convenient location. Nice views of lake from back balcony. Friendly and helpful owners.
Stayed 4 nights in Jul 2024

8/10 Good

Erin

Stayed 2 nights in Apr 2024

10/10 Excellent

Russell

Traveled with partner
Plenty of room in the unit
Stayed 3 nights in Apr 2024

6/10 Okay

Tim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value in Queenstown
Large spacious room and comfortable bed. Parking a valuable benefit. Helpful front desk. Easy walk to central shops and restaurants. Long-term road works outside in main road the only concern.
Stayed 2 nights in Mar 2024

8/10 Good

Milan

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Gorgeous location
This is a decent hotel, and an amazing location, see attached picture. Everything was great. My only complaint was the shower, which has a very small showerhead and water temperature tended to fluctuate a bit. Other than that everything was good. Be sure to ask for a room with a Lakeview, it is absolutely spectacular.
View from the balcony of the hotel
Stayed 1 night in Mar 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building, but large room with everything I needed. Great to have parking. Though during my stay there was road works right out front, so not always easy to turn into the driveway if on the wrong side of the road. 15 minute walk into town
Stayed 1 night in Mar 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked having the kitchenette. Worked great for our needs. Will surly be back
Stayed 2 nights in Mar 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities
Host was very welcoming. Location was a perfect walk to the city centre
Stayed 1 night in Feb 2024

10/10 Excellent

Sergio Castro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very centric small hotel. Our rooms were very clean, and exceded all expectations. Honestly, after being away from home for several weeks staying here felt closely familiar to staying home.
Stayed 4 nights in Feb 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and very helpful. The rooms were quite nice with a spectacular view!! Very Clean. The parking was a bit tight but we managed. We will stay here the next time we are in Queenstown.
Stayed 2 nights in Feb 2024

6/10 Okay

Daniel

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful views. Great location
Stayed 3 nights in Feb 2024

10/10 Excellent

Cynthia

Traveled with partner
Great views from the balcony. Close to town center, waterfront, and big park.
Stayed 2 nights in Feb 2024

6/10 Okay

Jill

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Clean but very basic. No help with my bags. Limited help with locating bus to airport.
Stayed 1 night in Feb 2024