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Rendezvous Heritage Hotel Queenstown

4.5 star property

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Photo gallery for Rendezvous Heritage Hotel Queenstown

Exterior
Property amenity
Indoor pool, outdoor pool, open 6:00 AM to 11:00 PM, pool umbrellas
Reception
Studio Apartment with Lake View | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
91 Fernhill Road, Queenstown, 9197
  • Skyline Queenstown
    ‪3 min drive‬
  • Kiwi and Birdlife Park
    ‪3 min drive‬
  • Queenstown Gardens
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio Apartment with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Studio Apartment with Lake View

9.8 out of 10
Exceptional
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Studio Suite Lakeview

1 bedroom, in-room safe, desk, blackout drapes

2 Bedroom Studio Suite Lakeview

  • 947 sq ft
  • Lake view
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Room With Lake View

Deluxe Room With Lake View | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room With Lake View

9.0 out of 10
Wonderful
(6 reviews)
  • 279 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room

9.0 out of 10
Wonderful
(35 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Interconnecting Two Bedroom Apartment with Lake View

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Two Bedroom Apartment with Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • 947 sq ft
  • Sleeps 8
  • 2 King Beds and 1 Double Sofa Bed OR 4 Twin Beds and 1 Double Sofa Bed

View all photos for Interconnecting Two Bedroom Apartment

1 bedroom, in-room safe, desk, blackout drapes

Interconnecting Two Bedroom Apartment

8.0 out of 10
Very good
(6 reviews)
  • 474 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Family Room

Deluxe Family Room | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Family Room

8.6 out of 10
Excellent
(24 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Premier Room

Premier Room | 1 bedroom, in-room safe, desk, blackout drapes

Premier Room

9.8 out of 10
Exceptional
(12 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Rendezvous Heritage Hotel Queenstown

4.5-star Queenstown hotel with restaurant
Along with an indoor pool, this hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Rendezvous Heritage Hotel Queenstown offers 175 air-conditioned accommodations with safes and complimentary newspapers. 49-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Rendezvous Heritage Hotel Queenstown provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 3078 square feet (286 square meters) include a conference center. This luxury hotel also offers a fitness center, a library, and a terrace. Parking is available onsite for a surcharge.

Rendezvous Heritage Hotel Queenstown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning.
Mackenzies Restaurant - This restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Covered self parking on site (NZD 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mackenzies Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,078 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Covered self parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 60 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from January to December
Pool access available from 6:00 AM to 11:00 PM

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Heritage Hotel Queenstown
Heritage Queenstown
Queenstown Heritage
Heritage Queenstown Hotel Queenstown
Queenstown Heritage Hotel
Heritage Queenstown Hotel
Heritage Queenstown
Rendezvous Heritage Queenstown
Rendezvous Heritage Hotel Queenstown Hotel
Rendezvous Heritage Hotel Queenstown Queenstown
Rendezvous Heritage Hotel Queenstown Hotel Queenstown

Rendezvous Heritage Hotel Queenstown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1001 reviews
Rating 8 - Good. 293 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jim, Kirtland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lakeside rooms have a beautiful view of the lake. Offerings at the restaurant/bar were enjoyable and creative. Somewhat limited selection for lunch/dinner but we had four different mains and all were excellent. We parked in the underground garage which has limited parking although not a problem finding spots during the end of March. Mattress in bed was very nice for sleeping and all the other amenities were good. No microwave in the room type I chose, I think it was the only stay in NZ without a microwave.
Stayed 2 nights in Mar 2025

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heaven

Great stay! Big rooms. Excellent bed. Had a small kitchen, so you could do a quick breakfast. Nothing fancy but clean and functional. The only thing we could not figure out was the washing maschine. Could not get it to dry clothes but the shower had a rope to hang stuff the dry. Walkable from Queenstown. Just a big hill at the end. Loved the hot tub and sauna after a long day!
Stayed 5 nights in Mar 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
The two front desk people the day we arrived were amazing. It had been a rough drive there and they made me feel so welcome. Ten Stars!
Stayed 2 nights in Mar 2025

10/10 Excellent

Kaly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely setting, we really enjoyed our stay. The front desk service was excellent. The restaurant food/bar and service was also very good. My husband LOVED the fries. Loved how the pool was partially indoor and partially outdoor. Had a nice mountain view and was a beautiful walk to/from Queenstown.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

The hotel is perfectly positioned away from the main town if you don’t want to be in the busy town. It’s clean and tidy, the apartment was a great size , great kitchen area, and sitting area
Stayed 2 nights in Mar 2025

8/10 Good

Chad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very functional -- furnishings a bit worn. Not many kitchen dishes and utensils. Good location.
Stayed 1 night in Mar 2025

10/10 Excellent

Shandesh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed Bag

Room was fine, and lounge looked lovely. They advertised that room had kitchenette, but it was just a small fridge and hot water heater ( no coffee maker). Surprisingly there were NO shelves to put clothes on. The hairdryer didn't work but they replaced it after a short wait. Not sure if the charge to park a car was listed when the booking was made.
Stayed 2 nights in Mar 2025

4/10 Poor

Adrian

Liked: Cleanliness, amenities
Very noisy at night. Sounds travel through the building and it seems every minute someone was slamming a door. Could not sleep until way past midnight. Restaurant poor compared to what you can find downtown- 20 min away
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine A

Traveled with family
Liked: Amenities
The staff was helpful and friendly. We stayed in a Lakeview room and our balcony view was gorgeous! We always appreciate a good restaurant onsite and this one was excellent!
Stayed 4 nights in Mar 2025

8/10 Good

penelope

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and roomy. Good view of beautiful scenery
Stayed 3 nights in Mar 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely and quiet and we had the most beautiful view from our room it was superb. Only a 15 minute walk into town, but if you didnt want to walk there was a bus stop right outside. Loved it.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

matthew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. The only down side is you have to pay for parking.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lars

Stayed 1 night in Feb 2025

6/10 Okay

CHOI PO

Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice balcony
Stayed 1 night in Feb 2025

10/10 Excellent

Oksana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay. Good dining and breakfast for extra fee
Stayed 1 night in Feb 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
We had the best experience for our wedding, the staff were accommodating and our room was amazing, thank you!!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Teresa

Loved the in-room washer and bathrobes
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline

Traveled with family
Stayed 1 night in Feb 2025

6/10 Okay

David

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were kind and professional. Facilities need an update.
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Traveled with group
Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025