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Hilton Queenstown Resort & Spa

5.0 star property

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Restaurant
Lake
Indoor pool
Suite, 1 Bedroom (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
$157
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • The Remarkables Ski Area
  • Queenstown Event Centre
    ‪4 min drive‬
  • Skyline Queenstown
    ‪12 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪18 min walk‬

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

8.8 out of 10
Excellent
(10 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(13 reviews)
  • 484 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

7.4 out of 10
Good
(10 reviews)
  • 1076 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

9.0 out of 10
Wonderful
(19 reviews)
  • 581 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

9.2 out of 10
Wonderful
(7 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

9.6 out of 10
Exceptional
(5 reviews)
  • 495 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

8.0 out of 10
Very good
(4 reviews)
  • 646 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

9.0 out of 10
Wonderful
(9 reviews)
  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2

View all photos for Deluxe King Room With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room With Lake View

  • Sleeps 2

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2

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About this property

Hilton Queenstown Resort & Spa

5-star Kawarau Falls hotel with rooftop terrace
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hilton Queenstown Resort & Spa features an indoor pool and a hot tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hilton Queenstown Resort & Spa is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Stacks Pub - Onsite restaurant. Open select days.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Steam room

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 42 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: hot tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Reviews

Hilton Queenstown Resort & Spa Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 581 out of 1005 reviews
Rating 8 - Good. 225 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 65 out of 1005 reviews
Rating 2 - Terrible. 24 out of 1005 reviews

Reviews

8/10 Good

Ignacio

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the staff was lovely. Good service. Amazing comun areas and rooms. The food could have been better given its price. But again the staff was profesional and kind. The pool and the spa 😍
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were always helpful
Stayed 2 nights in Jun 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in beautiful spot. Facilities great and the staff are all so helpful and friendly
Stayed 2 nights in Jun 2025

10/10 Excellent

Xiao Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautifully decorated and spacious, very comfortable, staff are very friendly. I will come back.
Stayed 1 night in Jun 2025

10/10 Excellent

Teck Kee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We truly enjoyed the stay.
Stayed 3 nights in May 2025

10/10 Excellent

Sameh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm and cosy

What a great experience in Queenstown. In room fireplace is a game changer. The hotel was very welcoming and the rooms super spacious, clean and warm. The buffet breakfast was great and offered a great selection. The lake view stunning at sunrise and at the restaurant. The indoor pool was the perfect temperature and the gym well equipped. A wonderful stay!
Stayed 2 nights in May 2025

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found the property excellent, friendly helpful staff, exquiste surroundings with beautiful scenery.
Stayed 3 nights in May 2025

10/10 Excellent

Bushra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful location and hotel. Staff were so nice to organise a surprise for our grandmother as we were travelling to celebrate her birthday. Special mention to the young man who helped us with our luggage and went above and beyond to ensure all our needs were met. Very spacious and beautiful rooms. Also loved the water taxi ride into town. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

H

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
L
Stayed 4 nights in May 2025

8/10 Good

Laura

Traveled with partner
Liked: Amenities
Great pizza bar and service. East check in and out process.
Stayed 1 night in May 2025

10/10 Excellent

Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

love this hotel

Great views of the lake, friendly helpful staff. Beautiful room withlake amd mountain views
Stayed 1 night in May 2025

10/10 Excellent

Joanna

Stayed 3 nights in May 2025

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay here. We stayed here for a night of our honeymoon. The staff were so friendly, helpful and went above and beyond for us. Would absolutely stay here again!
Stayed 1 night in May 2025

10/10 Excellent

Jocelyn

Liked: Amenities, property conditions & facilities
A great place to relax with wonderful views. I really liked the friendliness of the staff and how they were very helpful. Easily one of my favourite places to stay.
Stayed 3 nights in May 2025

10/10 Excellent

mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Better than our expectations, great facility and the restaurant had amazing food?
Stayed 3 nights in May 2025

10/10 Excellent

David

Stayed 6 nights in May 2025

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Really enjoyed our over all stay, slight disappointment opening our room to a strong odor of spices, after airing it out it cleared. Staff great in the morning for check out, arriving staff member at desk was very blunt.
Stayed 1 night in May 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. Best one I've ever had at a hotel!
Stayed 1 night in Apr 2025

10/10 Excellent

Pooja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good customer service and friendly staff. Very happy with our stay.
Stayed 1 night in May 2025

10/10 Excellent

Ranjesh

Stayed 1 night in May 2025

10/10 Excellent

Colin

Liked: Amenities
Great Hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel, Camarillo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025