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Hilton Queenstown Resort & Spa

5.0 star property

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Photo gallery for Hilton Queenstown Resort & Spa

Restaurant
Lake
Suite, 1 Bedroom (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Room, 1 King Bed (Relaxation) | Exterior
Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
Kawarau Village, 79 Peninsula Road, Kawarau Falls, 9300
  • Remarkables Park Town Centre
    ‪4 min drive‬
  • Queenstown Event Centre
    ‪4 min drive‬
  • Queenstown Gardens
    ‪10 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for Deluxe 2 Bedrooms, Lake View (Residence)

Deluxe 2 Bedrooms, Lake View (Residence) | View from room

Deluxe 2 Bedrooms, Lake View (Residence)

  • 1076 sq ft
  • Lake view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 Queen Bed, Accessible

  • 484 sq ft
  • Resort view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms (Residence)

Suite, 2 Bedrooms (Residence) | Private kitchen | Fridge, coffee/tea maker, electric kettle

Suite, 2 Bedrooms (Residence)

  • 1076 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Deluxe Room, 1 King Bed

  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

32-inch LCD TV with cable channels, TV

Room, 1 King Bed

  • 474 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Lake Wakatipu Suite)

Suite, 1 King Bed (Lake Wakatipu Suite) | Premium bedding, minibar, in-room safe, soundproofing

Suite, 1 King Bed (Lake Wakatipu Suite)

  • 581 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Plus)

Deluxe Room, 1 King Bed (Plus) | Premium bedding, minibar, in-room safe, soundproofing

Deluxe Room, 1 King Bed (Plus)

  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Relaxation)

Room, 1 King Bed (Relaxation) | Premium bedding, minibar, in-room safe, soundproofing

Room, 1 King Bed (Relaxation)

  • 495 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Residence)

Suite, 1 Bedroom (Residence) | Resort view

Suite, 1 Bedroom (Residence)

  • 646 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room, Lake View

  • 474 sq ft
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Wakatipu Suite with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Wakatipu Suite with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Twin Room with Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Plus King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe Plus King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Residence

Premium bedding, minibar, in-room safe, soundproofing

One Bedroom Residence

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Residence With Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Deluxe Residence With Lake View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds OR 2 King Beds

View all photos for Relaxation King Room

Premium bedding, minibar, in-room safe, soundproofing

Relaxation King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Deluxe King Room with Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, minibar, in-room safe, soundproofing

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Residence with Lake View

Premium bedding, minibar, in-room safe, soundproofing

Two Bedroom Residence with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Accessible Room

Premium bedding, minibar, in-room safe, soundproofing

Accessible Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Premium bedding, minibar, in-room safe, soundproofing

Twin Room

  • Sleeps 2
  • 2 Twin Beds

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Building design

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  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (396)
The price is $366
per night
$420 total
includes taxes & fees
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About this property

Hilton Queenstown Resort & Spa

5-star Kawarau Falls hotel with rooftop terrace
A full-service spa, an indoor pool, and a restaurant are available at this hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Hilton Queenstown Resort & Spa features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.
Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.
Stacks Pub - Onsite restaurant. Open select days.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Afrikaans, Chinese (Mandarin), Czech, Dutch, English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ferry terminal shuttle (surcharge)
  • Ski shuttle nearby
  • Self parking on site (NZD 16 per day)
  • Valet parking on site (NZD 40 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; NZD 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stacks Pub
  • Wakatipu Grill

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 3 buildings
  • 8 floors
  • Banquet hall
  • Built in 2011
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Queenstown
Hilton Queenstown Resort
Hilton Resort Queenstown
Queenstown Hilton
Queenstown Resort
Resort Queenstown
Hilton Queenstown Hotel Queenstown
Hilton Queenstown Resort Spa
Hilton Queenstown & Spa
Hilton Queenstown Resort Spa
Hilton Queenstown Resort & Spa Resort
Hilton Queenstown Resort & Spa Kawarau Falls
Hilton Queenstown Resort & Spa Resort Kawarau Falls

Hilton Queenstown Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 122 out of 1006 reviews
Rating 4 - Poor. 70 out of 1006 reviews
Rating 2 - Terrible. 22 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Isis

The decor felt dark and outdated, which impacted the overall atmosphere of the space. The balcony facing the lake, while offering a beautiful view, was in need of a thorough cleaning; bird droppings on the glass balustrade and general grime detracted from the experience. Only basic bathroom amenities were provided, and oddly, there was only a single teaspoon for cutlery. On a positive note, the staff were genuinely lovely. However, given the limited amenities and upkeep issues, I didn’t feel it was worth the price and would likely choose other accommodations in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Tariq

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, on the shores of beautiful Lake Wakatipu. However, parking is not included with the room and free parking is extremely limited
Stayed 4 nights in Nov 2024

8/10 Good

Steve

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Late night staff were really helpful as we checked in late. The room was incredible with a stunning view and the breakfast had everything you could want. The servers at breakfast were also really friendly. Wish we could have stayed longer!
Stayed 1 night in Nov 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and location
Stayed 6 nights in Oct 2024

10/10 Excellent

Philippa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous! 20yr wedding anniversary! Felt like I was on our honeymoon again! Xxx
Stayed 1 night in Oct 2024

10/10 Excellent

Olivera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, would recommend to anyone, Queenstown New Zealand was a great place to visit. Had a fantastic time
Stayed 5 nights in Oct 2024

8/10 Good

dallas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very clean. Room was excellent with quiet location Was a bit confusing on the elevators between areas. Address in uber was on adjacent street
Stayed 2 nights in Oct 2024

10/10 Excellent

Temitope Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay with hilton. Myself and husband stayed at the kings deluxe room which was very nice. Nice staffs,everything was amazing! We enjoyed our stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay and would stay again. Our room had the most amazing views of Queenstown and the mountain ranges. The team of staff were so obliging and friendly.
Stayed 4 nights in Oct 2024

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families with car Great Lake view
Stayed 3 nights in Oct 2024

10/10 Excellent

Frances

Stayed 3 nights in Sep 2024

10/10 Excellent

Kalleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were so please with our choice of hotel for our stay in Queenstown!!! Hotel facilities and rooms were amazing, staff super helpful and friendly after taxi to the city was a really fun way to soak in the views of this iconic city - will be recommending to everyone!
Stayed 2 nights in Oct 2024

8/10 Good

salima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every was amazing except the parking
Stayed 5 nights in Oct 2024

6/10 Okay

Brock

Traveled with partner
Liked: Cleanliness, staff & service
Parking was horrible, had to pay another $80 to park across the road from the hotel, pillows were terrible and the bed was uncomfortable, nowhere to do washing on-site. those couple of issues didn’t ruin our stay though, was rather inconvenient however.
Stayed 5 nights in Oct 2024

8/10 Good

Hiam

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was rubbish! Parking should be included as a guest
Stayed 5 nights in Oct 2024

10/10 Excellent

Steven, Railton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property. Every member of staff made us feel welcome throughout our stay. Rooms are great quality and facilities immaculate. good breakfast range and great quality. I cannot recommend this property highly enough.... and I might add I stay in a lot of hotels every year!
Stayed 4 nights in Oct 2024

10/10 Excellent

Martyn

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place if you want to be little away from the busy town core. Close to Airport and walking trails with water taxi to town.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Geoff

Stayed 6 nights in Aug 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location provided a sense of peace and relaxation. The service was great, and the water taxis convenient. Recommend highly.
Stayed 4 nights in Jul 2024