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Suite, 1 King Bed (Lake Wakatipu Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Bedrooms (Residence)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe 2 Bedrooms, Lake View (Residence)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Twin Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Hilton Queenstown Resort & Spa features an indoor pool and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

  • Ferry terminal shuttle (surcharge)
  • Number of indoor pools - 1
  • Number of spa tubs - 1
  • Elevator
  • Rooftop terrace
  • Fitness facilities
  • Number of bars/lounges - 1
  • Full-service spa
  • 24-hour front desk
  • Free grocery shopping service
  • Conference space
  • Spa treatment room(s)
  • Porter/bellhop
  • Grocery/convenience store
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2011
  • Dry cleaning/laundry service
  • Steam room
  • Free WiFi
  • Self parking (surcharge)
  • Sauna
  • Free wired internet
  • Valet parking (surcharge)
  • Wheelchair accessible
  • Safe-deposit box at front desk
  • Ski storage
  • Terrace
  • Luggage storage
  • Hair salon
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference center
  • Shopping on site
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 220
  • Number of floors - 8
  • Number of buildings/towers - 3
  • Wedding services
  • Garden
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Hilton Queenstown Resort & Spa offers 220 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and safes.

  • Room service (limited hours)
  • Television
  • Free newspaper
  • Refrigerator
  • Minibar
  • Coffee/tea maker
  • Hypo-allergenic bedding available
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • In-room climate control (air conditioning)
  • Premium bedding
  • Soundproofed rooms
  • Premium TV channels
  • Shower only
  • In-room safe (laptop compatible)
  • Cable TV service
  • HDTV
  • WiFi (surcharge)
  • Wired internet access (surcharge)
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Rainfall showerhead
  • Balcony or patio
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Travel crib

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 6:00 AM and 11:00 AM.

Wakatipu Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Stacks Pub - Onsite restaurant. Open select days.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Spa Services

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Rafting nearby
  • Ecotours nearby
  • Ski lessons available nearby
  • Bicycle rentals on site
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately NZD 30 per person
  • Fee for in-room wireless internet: NZD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: NZD 9.95 (rates may vary)
  • Self parking fee: NZD 16 per day
  • Valet parking fee: NZD 40 per day (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: NZD 60.0 per night
  • Credit card charges are subject to a surcharge of 2 percent
  • Facilities fee: NZD 20 per person, per day and includes use of: spa tub; swimming pool

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

Contactless check-out is available.

Property does not offer onsite COVID-19 testing

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Parking height restrictions apply

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel Names

  • Hilton Queenstown
  • Hilton Queenstown Resort
  • Hilton Resort Queenstown
  • Queenstown Hilton
  • Queenstown Resort
  • Resort Queenstown
  • Hilton Queenstown Hotel Queenstown
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown Resort Spa
  • Hilton Queenstown Resort & Spa Hotel
  • Hilton Queenstown Resort & Spa Kawarau Falls
  • Hilton Queenstown Resort & Spa Hotel Kawarau Falls

Hotel Reviews

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