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Holiday Inn Express And Suites Queenstown, an IHG Hotel

4.0 star property

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December 2024
January 2025

Photo gallery for Holiday Inn Express And Suites Queenstown, an IHG Hotel

Courtyard
Premium bedding, in-room safe, blackout drapes, soundproofing
Suite, 1 Bedroom, Mountain View | View from room
Exterior
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    3 min walk
  • Queenstown Beach
    4 min walk
  • Queenstown Ice Arena
    5 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    8 min drive

Room options

View all photos for Standard Room, View

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window)

Standard Room, 1 King Bed (Panoramic Window) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Panoramic Window)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, View (Gondola View)

View from room

Room, 1 Queen Bed, View (Gondola View)

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, View (Gondola View)

Standard Room, 1 King Bed (Gondola View) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, View (Gondola View)

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Gondola View)

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, View (Gondola View)

  • 44 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View

  • 44 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View

Standard Room, 1 Queen Bed, Mountain View | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Mountain View

  • 44 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View

Standard Room, 1 King Bed, Mountain View | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, Mountain View

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window)

Standard Room, 1 Queen Bed (Panoramic Window) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window)

  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View

Standard Room, 2 Queen Beds, Mountain View | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds, Mountain View

  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed

  • 212 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 2 Queen Beds

  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express And Suites Queenstown, an IHG Hotel

4-star hotel in Queenstown City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Holiday Inn Express And Suites Queenstown, an IHG Hotel offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express And Suites Queenstown, an IHG Hotel features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This eco-certified hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Onsite parking is available (surcharge).

Holiday Inn Express And Suites Queenstown, an IHG Hotel is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Great Room Restaurant - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express And Suites Queenstown, an IHG Hotel Hotel

Holiday Inn Express And Suites Queenstown, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 666 out of 959 reviews" "
Rating 8 - Good. 198 out of 959 reviews" "
Rating 6 - Okay. 62 out of 959 reviews" "
Rating 4 - Poor. 17 out of 959 reviews" "
Rating 2 - Terrible. 16 out of 959 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay love it
Stayed 7 nights in Sep 2024

8/10 Good

bethan

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Spacious lobby, room was comfortable and clean - but only had a coffee table to use so could be slightly inconvenient. Many services provided e.g., 24-hour pizza bar, gym etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Priteshni

Stayed 2 nights in Aug 2024

10/10 Excellent

Jan, Ridgeland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern hotel with a comfortable common room with a restaurant and bar. The facilities in the hotel are wonderful despite the sauna not working and the very limited parking spots. The breakfast is wonderful.
Stayed 2 nights in Sep 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a little tricky if the garage is full
Stayed 3 nights in Sep 2024

10/10 Excellent

Edina, Burwood

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable. Very convenient to public transport and short walk to the shops. Staff were very helpful and did accommodate all our requests.
Stayed 5 nights in Sep 2024

10/10 Excellent

Elaine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay. Staff were very helpful and friendly. The meals ordered from the bar were good value and tasty. The bar area was comfortable and informal dining which we enjoyed. The hotel is a good position for walking into Queenstown, although there is quite a steep hill back!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My Husband and I stayed here for our 20th wedding anniversary, and couldn’t have asked for anything better the staff the cleanliness and the food was amazing. the locality was fantastic just a quick 10min walk and your at the heart of Queenstown. We will definitely be back.
Stayed 3 nights in Sep 2024

8/10 Good

Tarun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The innhouae resturant should add more eating in options
Stayed 4 nights in Sep 2024

10/10 Excellent

Kemal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Steven G

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located in Queenstown downtown area. Quiet and beautiful. Convenience and clean hotel. Would come back again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The entire facility including our room was very clean and new. The staff were lovely and super helpful throughout our stay! Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town great views
Stayed 2 nights in Sep 2024

8/10 Good

Jim

Stayed 7 nights in Sep 2024

10/10 Excellent

K D

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Late check out and free breakfast. Parking for a day is $25 but limited slots only
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Stayed 1 night in Sep 2024

10/10 Excellent

Jan, Ridgeland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at this hotel. The staff, convenience to town, the delicious breakfast, and the modern clean property are all reasons we will return soon!
Stayed 3 nights in Sep 2024

10/10 Excellent

Aniketh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay! Great location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Savannah

Stayed 4 nights in Aug 2024

6/10 Okay

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Im still waiting for my deposit to be reinbursed back onto my credit card after 3 days
Stayed 1 night in Sep 2024

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024