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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Premium bedding, in-room safe, blackout drapes, soundproofing
Suite, 1 Bedroom, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing
Exterior
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$224
includes taxes & fees
Jan 12 - Jan 13, 2026

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room (with View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(59 reviews)
  • 212 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

7.8 out of 10
Good
(15 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

9.0 out of 10
Wonderful
(48 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom (Forest View)

  • 44 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(6 reviews)
  • 44 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express & Suites Queenstown by IHG

4-star hotel in Queenstown City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Holiday Inn Express & Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Queenstown by IHG features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This Queenstown hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Queenstown by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Great Room Restaurant - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 680 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 16 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Tom

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Norashida

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall an amazing experience. The breakfast buffet, staff, and room were all above expectations. Our standard for hotels in NZ is lower since we moved here from Singapore 7 7years ago but this hotel experience in Queenstown proved us wrong.
Stayed 3 nights in Jul 2025

10/10 Excellent

Yi Wan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean and comfortable rooms.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

8/10 Good

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff.
Stayed 4 nights in Sep 2025

8/10 Good

Brooke Maree

Stayed 4 nights in Sep 2025

10/10 Excellent

Partima

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, everything was very amazing
Stayed 5 nights in Sep 2025

10/10 Excellent

Chelsea Lee Carrollyn

Stayed 8 nights in Sep 2025

10/10 Excellent

Christopher

Stayed 1 night in Sep 2025

10/10 Excellent

Andrew

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2 night stay for a conference, great room and close to city centre…great breakfast
Stayed 2 nights in Aug 2025

2/10 Terrible

Shurun

Stayed 7 nights in Aug 2025

8/10 Good

Sean Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean, friendly staffed hotel in a good location. A short walk to the main tourist area of Queenstown. A good breakfast selection started each day off perfectly. An average selection of tv stations when in your room. No international news channels, sport or music channels. Gym okay but limited with only one weight bench and few weights. Good overall.
Stayed 5 nights in Sep 2025

10/10 Excellent

Mark Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Jorge

Stayed 2 nights in Aug 2025

10/10 Excellent

Jacob

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2025

8/10 Good

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Rob

Stayed 1 night in Aug 2025

8/10 Good

Natalie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The common foyer area was very comfortable and inviting to spend some quiet time with the friends we travelled with.
Stayed 4 nights in Aug 2025

10/10 Excellent

Remela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Repeated Stay

This is the second time I have stayed at this Hotel in 4 months and 3rd time overall. I will go back again. A walk up the hill from town would shred a few kilos after having ice cream at Patagonia.lol Friendly staff and been a IHG member helps to. Open plan as you walk in is great. Fireplaces going and people around, very nice atmosphere.
Stayed 2 nights in Aug 2025

8/10 Good

Maxine

Traveled with partner
Liked: Staff & service, property conditions & facilities
Found an item of clothing in room not ours on arrival and open sugar satchet on floor under bins which we didnt use. Buffet breakfast pretty much same each day and often not hot .
Stayed 4 nights in Aug 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 4 nights in Queenstown. Great for us as was close enough to town to walk. Easy check in and was a great base for our skiing days.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't need to hire a car, you can walk to Queenstown and the skylift to the luge. The food at the restaurant was really good. The staff were so helpful and friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional property with wonderfully warm and welcoming staff, loved it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Xu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025