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Holiday Inn Express And Suites Queenstown by IHG

4.0 star property

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Courtyard
Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes
Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar

Explore the area

Map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪2 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room (with View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room (with View with Free Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Room, 1 Queen Bed (Gondola View with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom (Forest View)

  • 44 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(5 reviews)
  • 44 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

7.8 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Standard Room, 1 Queen Bed (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(53 reviews)
  • 212 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Standard Room, 2 Queen Beds (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds (with Free Breakfast)

8.8 out of 10
Excellent
(45 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
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  • Air conditioning
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4.4 out of 5, Excellent, (1004)
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The price is $231 total
includes taxes & fees
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About this property

Holiday Inn Express And Suites Queenstown by IHG

4-star hotel in Queenstown City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Holiday Inn Express And Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express And Suites Queenstown by IHG features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This eco-certified hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Onsite parking is available (surcharge).

Holiday Inn Express And Suites Queenstown by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Great Room Restaurant - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express And Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 66 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations (they were based on negative reviews)
Stayed 2 nights in Mar 2025

10/10 Excellent

Hayley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to town. Room was cute and clean with a great variety on TV. Even displays your name which i loved. Breakfast was included and it was amazing. Breakfast was stock standard for all wheb we stayed which i thought, wow what a game changer. Staff was great, hotel alao has 24 hour pizza room service. I will definitely stay here again. Also a restaurant and a bar. Highly recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Happy

Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay before hike

Stayed here before and after Ultimate Hike. Luggage storage was easy. Great breakfast in the morning.
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, especially Richard, who really looked after us. It would be good if their was either a shop or some options for lunch. The shopping centre is a long way to go to pick up a sandwich
Stayed 7 nights in Mar 2025

10/10 Excellent

Guilherme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the CBD, good breakfast and friendly staff.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kelland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Complimentary full breakfast much appreciated. Secure garage parking another convenience. Staff at all times courteous and helpful.
Stayed 5 nights in Mar 2025

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
The property is up a little hill from downtown Queenstown but very accessible. Love the luggage storage room (we were able to leave our things there while on the Routeburn track). Laos enjoyed the do it yourself laundry room on our floor. Great for after the hike!
Stayed 1 night in Feb 2025

10/10 Excellent

Rita

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Our stay at Holiday Inn Express Queenstown was exceptional. The cleanliness of the hotel, its convenient location within a 7-minute walk to town, and the outstanding service from the staff are all commendable aspects of our experience. The staff were polite and attentive, ensuring a pleasant stay for us. Thank you for a lovely stay.
Stayed 6 nights in Mar 2025

4/10 Poor

Michele

It was ok
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Breakfast was very good.
Stayed 1 night in Mar 2025

10/10 Excellent

deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

HITESH

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
New property, good breakfast, huge lobby. Shower is with semi transparent glass and without any shower curtain which make messy in washroom.
Stayed 3 nights in Feb 2025

10/10 Excellent

BENjamin

Stayed 2 nights in Mar 2025

8/10 Good

Adoree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Kaiyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 4 nights in Mar 2025

10/10 Excellent

Barinder Singh

Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay at the Holiday Inn Express & Suites. Its convenient walking distance to the CBD makes it an excellent choice, and we would happily recommend it to our friends and family.
Stayed 4 nights in Mar 2025

10/10 Excellent

Graham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room. All the little details were thought of to make it a very comfortable stay.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property two times during our time in New Zealand. It is a really nice property; it is very stylish, clean and comfortable, the rooms we were in had great views of the lake too. The staff was friendly and so helpful, we were doing a couple of the great tracks and they stored our excess luggage for us while we were on the hike for free. The hotel is close to town and an easy walk, if you don’t mind the hill, to dinner and activities there. Public transport, the buses, are about a block away too, lots of construction is going on, so one time the stop was across the street, the next it was a street over and up, the next it was a street over and down, just ask the staff they point you in the right direction. Of course Queenstown is on the more expensive side for the country, so this was the most expensive place we stayed but it was worth every Penny to us. We highly recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Roisin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good, more than met my expectations in cleanliness, comfort and staff excellence and apart from the very steep hill climb (challenging but not unachievable be on return walk from centre.
Stayed 3 nights in Mar 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were very helpful
Stayed 2 nights in Mar 2025

8/10 Good

Harmeet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was compact yet bright and clean. Bed was very comfortable. Tiniest bathroom I’ve seen! Breakfast was good and so was the location. Staff were very friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in Queenstown. The building is really well built, with comfortable beds and good insulation against noise. The room was very quiet and clean, and the free breakfast had a good variety. The panoramic window upgrade was worth it for the great views! We’d be happy to stay here again.
Stayed 5 nights in Feb 2025