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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
1 bedroom, premium bedding, in-room safe, blackout drapes
Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Parking available
  • Gym
  • Bar
  • Housekeeping
$181
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Queenstown Gardens
    ‪2 min walk‬
  • Queenstown Mall
    ‪5 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room (with View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room (with View with Free Breakfast)

8.6 out of 10
Excellent
(15 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room (with Free Breakfast)

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(26 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.8 out of 10
Excellent
(6 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom (Forest View)

  • 44 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(6 reviews)
  • 44 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | 1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • 44 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.2 out of 10
Very good
(10 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

7.8 out of 10
Good
(11 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(56 reviews)
  • 212 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

9.0 out of 10
Wonderful
(46 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Free Breakfast)

1 bedroom, premium bedding, in-room safe, blackout drapes

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Queenstown by IHG

4-star hotel in Queenstown City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a sauna, and a 24-hour business center are onsite.
Holiday Inn Express & Suites Queenstown by IHG offers 227 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Queenstown by IHG features a sauna and a 24-hour fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 646 square feet (60 square meters) include conference space. This eco-certified hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Onsite parking is available (surcharge).

Holiday Inn Express & Suites Queenstown by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.
Great Room Restaurant - Onsite restaurant.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 687 out of 1008 reviews
Rating 8 - Good. 222 out of 1008 reviews
Rating 6 - Okay. 66 out of 1008 reviews
Rating 4 - Poor. 16 out of 1008 reviews
Rating 2 - Terrible. 17 out of 1008 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Remela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice modern hotel with huge foyer. Lots of different types of seating and warm with the electric fireplace. Breakfast is basic but enough to start the day with as so much interesting places to eat in town.
Stayed 2 nights in May 2025

8/10 Good

lan

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Loved the huge lobby with a nice fireplace and plenty of room to hang out. Breakfast was really good, and we appreciated the box lunch ready to go when we had a 5:30 am departure!
Stayed 3 nights in Apr 2025

10/10 Excellent

menka

Liked: Cleanliness, amenities, property conditions & facilities
Great property location and the staff is very helpfull
Stayed 3 nights in May 2025

10/10 Excellent

hilda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location to the city centre, free breakfast and good amenities
Stayed 2 nights in May 2025

10/10 Excellent

Yu Liang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location with breakfast included. Parking available but at a cost. Stayed 3 nights and it is walking distance to the centre with many food choices.
Stayed 3 nights in Apr 2025

8/10 Good

Suzan

Liked: Cleanliness
It was a pleasant stay and close to everything.
Stayed 3 nights in May 2025

10/10 Excellent

samuel

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet hotel in a great location. The CBD is only a short walk away but it is far enough away not to be a noise problen. The hotel bar is comfortable and breakfast is good.
Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are pleasant, helpful,rooms comfortable and spotless clean. Easy walk to Queenstown town center.
Stayed 3 nights in May 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richard the front of house Manager was warm friendly and helpful
Stayed 1 night in May 2025

10/10 Excellent

ludmila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rooms are clean and good size,staff is friendly,

Was great pleasant stay
Stayed 6 nights in May 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Panoramic suite had stunning views Breakfast service + food selection was very good Restaurant + 24hr pizza service was very good and convenient. Room service was excellent Staff were very friendly and professional Very well designed/beautiful reception/lounge/dining area
Stayed 7 nights in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel express was everything we needed. Staff were absolutely amazing. Hotel was so clean and spacious and food was delicious 😋 thank you so much for such a wonderful stay
Stayed 4 nights in May 2025

10/10 Excellent

Ruoshan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect Booked twin room with my girlfriend, if there are 2 chairs in the room will be much better.
Stayed 7 nights in May 2025

10/10 Excellent

Simreenaa Jeet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

edward

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Position was great , service was good , front desk helpfull.housekeeping could be better.
Stayed 7 nights in May 2025

10/10 Excellent

Chaudhry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 4 nights in May 2025

4/10 Poor

Bryce

Liked: Cleanliness
Disliked: Staff & service, amenities
Alright
Stayed 2 nights in May 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Bevan

Stayed 2 nights in Apr 2025

6/10 Okay

Elana

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Basic, small room with modern bathroom, clean, no mini bar, phone didn't work. The QR codes in the room and restaurant area did not work. Customer service is hit and miss, some staff were nice, others rude and dismissive. I won't stay there again after the way i was treated by one of the male staff members who was incredibly rude and condescending to me on my last day. The staff in this establishment are only seasonal workers with no hospitality training or idea of customer service.
Stayed 3 nights in May 2025

10/10 Excellent

Tabatha

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 5 nights in Apr 2025

10/10 Excellent

J E

Stayed 1 night in Apr 2025