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Hotel St Moritz, Queenstown - MGallery

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel St Moritz, Queenstown - MGallery

Exterior
Golf
Room, 1 King Bed, Balcony, Lake View (St Moritz) | Premium bedding, down comforters, in-room safe, laptop workspace
Outdoor spa tub
Fitness facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
  • Room service
  • Bar
  • Breakfast available
  • Gym
  • Parking available

Explore the area

Map
10-18 Brunswick Street, Queenstown, 9348
  • SKYCITY Wharf Casino
    4 min walk
  • Steamer Wharf
    4 min walk
  • TSS Earnslaw Steamship
    5 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    14 min drive

Room options

View all photos for Room, 1 King Bed, Lake View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Lake View (St Moritz)

  • 344 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed (St Moritz)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Garden View (Alpine)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Lake View (Alpine)

  • 581 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, View (Alpine)

  • 581 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Lake View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Balcony, Lake View (St Moritz)

  • 344 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Lake View (Alpine)

Premium bedding, down comforters, in-room safe, laptop workspace

Suite, 1 Bedroom, Balcony, Lake View (Alpine)

  • 581 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (St Moritz)

Premium bedding, down comforters, in-room safe, laptop workspace

Room, 1 King Bed, Garden View (St Moritz)

  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

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Room

QT Queenstown

Pool
Restaurant
Air conditioning
Breakfast available
4.7 out of 5, Exceptional, (874)
The price is $228
per night
$262 total
includes taxes & fees
Dec 11 - Dec 12
QT Queenstown

About this property

Hotel St Moritz, Queenstown - MGallery

5-star hotel in Queenstown City Centre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, coffee/tea in a common area, and 24-hour room service. Housekeeping is available on request.
Hotel St Moritz, Queenstown - MGallery offers 142 accommodations with espresso makers and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 40-inch LCD televisions come with cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 spa tubs are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel St Moritz, Queenstown - MGallery features 2 spa tubs and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a 24-hour business center. Event facilities measuring 2153 square feet (200 square meters) include conference space. This luxury hotel also offers a library, multilingual staff, and ski storage. Onsite parking is available (surcharge), along with a car charging station.

Hotel St Moritz, Queenstown - MGallery is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11 AM.
Hotel St Moritz, Queenstown - MGallery has a restaurant serving breakfast, lunch, and dinner.
Lombardi Bar - Onsite restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Romanian, Russian, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (NZD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; NZD 39.50 for adults and NZD 19.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Private picnics

Restaurants on site

  • Lombardi Bar
  • Lombardi Restaurant

Things to do

  • 2 spa tubs
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Library
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39.50 for adults and NZD 19.75 for children
  • Covered self parking fee: NZD 40 per night
  • Rollaway bed fee: NZD 80.0 per day
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 16 years old are not allowed in the spa tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hotel Moritz MGallery Collection
Hotel St Moritz Queenstown MGallery Collection
Moritz MGallery Collection
St Moritz Queenstown MGallery Collection
Hotel St Moritz MGallery Collection
St Moritz MGallery Collection
St Moritz, Queenstown Mgallery
Hotel St Moritz, Queenstown - MGallery Hotel
Hotel St Moritz Queenstown MGallery Collection
Hotel St Moritz, Queenstown - MGallery Queenstown
Hotel St Moritz, Queenstown - MGallery Hotel Queenstown

Hotel St Moritz, Queenstown - MGallery Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1014 reviews" "
Rating 8 - Good. 273 out of 1014 reviews" "
Rating 6 - Okay. 77 out of 1014 reviews" "
Rating 4 - Poor. 30 out of 1014 reviews" "
Rating 2 - Terrible. 5 out of 1014 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Susan

Disliked: Property conditions & facilities
Disappointing for such a high end property, but not horrible. Good staff and a clean room... but common areas were a little shabby. The decor is dated and dark. Breakfast was decent, lunch was not great and very pricey. Biggest complaints were barely functional wifi that was constantly dropping (reported it early on but no resolution and clearly a recurring issue for them) so you couldn't even read the news on your mobile let alone streaming to tv (non existent) and loud heating and cooling units could disrupt sleep. If you have any mobility issues, don't book here... Incredibly steep entry. Next time I'll book somewhere else but I wasn't completely uncomfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and friendly , hotel facility’s were great and a overall great experience
Stayed 8 nights in Aug 2024

10/10 Excellent

Caroline

Stayed 6 nights in Jul 2024

10/10 Excellent

Tanya

Stayed 2 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Jul 2024

10/10 Excellent

Rochelle Lea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay. Would have loved not to have do the stairs to our room as we had a pram and a toddler but everything else was amazing. Definitely a five star hotel
Stayed 5 nights in Jul 2024

6/10 Okay

Aidan

Traveled with partner
Liked: Cleanliness
We expected a lake view room & got an alpine view room which didn’t look at any alps , just at a concrete driveway.
Stayed 1 night in Jul 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Greeted with sunny smiles and a helpfull attitude.
Stayed 3 nights in Jun 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and great food.
Stayed 2 nights in Jun 2024

8/10 Good

horacio

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Hotel located near central town with fine facilities: nice restaurant with a beautiful view of the bay. We were not happy with our room location, room 602, view to street so no way to open windows. For the price-value, there are other options.
Stayed 1 night in Jun 2024

10/10 Excellent

Valentina, Toronto

Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Traveled with family and small children
Amazing service and beautiful hotel .
Stayed 1 night in May 2024

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
The fireplace in the lobby is irresistible, and the couches and interior decor are modern but cosy (the fireplace was what drew me to pick St Moritz and it didn’t disappoint). Loved the room which was more spacious than expected with a super comfy king bed and large shower. The hotel is very environmentally conscious so don't expect slippers or disposable milk pods (you have to request it from reception). There is a complimentary tote bag for guests, which is a nice touch. I also liked the incentive to provide dining vouchers at the hotel restaurant, Lombardi, if guests choose to forgo having their room serviced. Lombardi boasts a breathtaking view of Lake Wakatipu and the Remarkables. A wonderful hotel.
Stayed 8 nights in May 2024

10/10 Excellent

Michele

Stayed 2 nights in Apr 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness
It’s just okay
The hotel was okay. I stayed in different (exceptional) hotel in the area a week earlier and wish I would have gone back there. This one was just okay, it’s more of a standard hotel - almost like a Holiday Inn feeling. Nothing extra or special about it. The price at the previous hotel was not that different and leaps and bounds above in setting and amenities.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amarjit Singh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views and very friendly staff
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The windows are small and one has no see view completely. Restaurants prices too expensive. Otherwise everything was perfect.
Stayed 2 nights in Mar 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very accommodating and friendly. The supervising bartender was attentive and hilarious. The room was amazing as was the turndown service. Food was very good
Stayed 3 nights in Mar 2024

10/10 Excellent

Geordie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was an amazing hotel to stay at. The rooms were beautifully styled with a beautiful view. The bed and pillows were high quality. And the showers had great water pressure which is always hard to find in a hotel stay. Can’t wait to bring our kids back for a visit
Stayed 4 nights in Mar 2024

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Rooms are a nice size. Only issue is that it is an uphill walk to the hotel from the Queenstown Harbour. Would be nice if they had a shuttle to take you up the steep hill for those who walk.
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

8/10 Good

Coco, Newport Coast

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is on a steep hill. The hotel staffs are super friendly, and on site restaurant is very nice. We especially enjoyed the egg station and pancake station. My room is facing the back, a little noisy.
Stayed 3 nights in Feb 2024

10/10 Excellent

Douglas, Golden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and very nice staff. Tight parking.
Stayed 2 nights in Feb 2024

10/10 Excellent

Terry

Stayed 2 nights in Jan 2024