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Kamana Lakehouse

4.5 star property

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Photo gallery for Kamana Lakehouse

Building design
Terrace/patio
Tahuna Lakeview Room | 1 bedroom, premium bedding, down comforters, pillowtop beds
Building design
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
139 Fernhill Road, Queenstown, 9300
  • SKYCITY Wharf Casino
    ‪4 min drive‬
  • Steamer Wharf
    ‪4 min drive‬
  • Ben Lomond Walkway
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪13 min drive‬

Room options

View all photos for Remarkables King

View from room

Remarkables King

  • 291 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables Twin

1 bedroom, premium bedding, down comforters, pillowtop beds

Remarkables Twin

  • 291 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeview Luxe

Lakeview Luxe | 1 bedroom, premium bedding, down comforters, pillowtop beds

Lakeview Luxe

  • 280 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Tahuna Lakeview Room

Tahuna Lakeview Room | 1 bedroom, premium bedding, down comforters, pillowtop beds

Tahuna Lakeview Room

  • 258 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Kamana Twin

Kamana Twin | 1 bedroom, premium bedding, down comforters, pillowtop beds

Kamana Twin

  • 290 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Kamana King

Kamana King | View from room

Kamana King

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Queenstown Resort & Spa

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
4.3 out of 5, Excellent, (1003)
The price is $237
per night
$272 total
includes taxes & fees
Mar 3 - Mar 4
Hilton Queenstown Resort & Spa

About this property

Kamana Lakehouse

4.5-star hotel in Fernhill
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services. Housekeeping is available on request.
Kamana Lakehouse offers 73 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to furnished balconies or patios. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Digital television is provided. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

3 hot tubs are on site.

Guests under 5 years old are not allowed in the hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.
Kamana Lakehouse features 3 hot tubs. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 1076 square feet (100 square meters) include conference space. This luxury hotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site, along with a car charging station.

Kamana Lakehouse is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Nest Kitchen + Bar - This fine-dining restaurant specializes in Mediterranean cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Street parking available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 45 to 45 for adults and NZD 22 to 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Nest Kitchen + Bar

Things to do

  • 3 spa tubs
  • Bicycle storage
  • Library
  • Ski storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 46-inch TV with digital channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests must reserve access to the private spa tubs in advance. The listed facility fee is charged per hour and covers 3 guests. Children ages 5-11 are allowed in the spa tub from 9 AM to 4 PM and must be accompanied by an adult. Children under 5 years old are not permitted in the spa tub.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 14 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 0 per accommodation, per day
  • Breakage deposit: NZD 0 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 45 to 45 for adults, and NZD 22 to 22 for children
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the spa tub is available by reservation for a one hour session and accommodates up to three adults
Children between 5-11 years old are allowed in the spa tub and must be accompanied by an adult.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Guests under 5 years old are not allowed in the hot tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Aspen Queenstown
Aspen Tanoa Queenstown
Tanoa Aspen
Tanoa Aspen Hotels
Tanoa Aspen Queenstown
Kamana Lakehouse Hotel Queenstown
Tanoa Queenstown
Aspen On Hotel Queenstown
Queenstown Aspen On Hotel
Tanoa Aspen Queenstown Hotels Hotel
Tanoa Aspen Hotels Hotel
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse
Kamana Lakehouse Hotel
Kamana Lakehouse Queenstown
Kamana Lakehouse Hotel Queenstown

Kamana Lakehouse Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 402 reviews
Rating 8 - Good. 73 out of 402 reviews
Rating 6 - Okay. 21 out of 402 reviews
Rating 4 - Poor. 5 out of 402 reviews
Rating 2 - Terrible. 6 out of 402 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great! Everything kept very clean. And we appreciated the extra blankets for the cold nights. Definitely recommend the restaurant too!! 😍
Stayed 8 nights in Aug 2024

10/10 Excellent

Jane

but when things start out incorrectly and the staff does everything to correct that’s the mark of excellence! We were so impressed with the staff and the positive culture of this community
Stayed 2 nights in Nov 2024

6/10 Okay

Shayla

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Eneida, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has beautiful views to the Remarkables and it is well located despite the fact that one has to walk up the Fernill Road to get there. There are beautiful hiking trails nearby and the hotel provides hot bath soaks that are relaxing and soothing. The staff at the hotel went further mile to help in whatever was needed. The food is the hotel restaurant is delicious and well prepared, although I found that the breakfast included was A La Carte and the food offering was limited. The hotel is close to a convenience store and two small restaurants (Fish & Chips shop and the Lokal Bar & Restaurant). I recommend staying there.
Stayed 4 nights in Nov 2024

10/10 Excellent

Gary, Colorado Springs

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room. Excellent location with great views. Restaurant food was very good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities
Absolutely amazing. Our favourite place and looking forward to staying again soon
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Tommy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the convenience of the location, the amenities (spa, drying room) of the property and the friendly, professional staff that looked after us. Everything about the stay was very smooth and easy even with two little ones with us.
Stayed 4 nights in Sep 2024

10/10 Excellent

Sakura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a must stay!
Stayed 5 nights in Sep 2024

10/10 Excellent

Susan and Lindsay

Traveled with group
Liked: Staff & service, property conditions & facilities
A thoroughly comfortable and enjoyable stay. The staff were very helpful and welcoming.
Stayed 2 nights in Sep 2024

6/10 Okay

Shabnum

Traveled with family
Liked: Cleanliness, staff & service
The actual stay at Kamana was good, and the view is amazing but just note they are doing construction right now so it blocks your view. Everything was okay with my stay and the Kamana soak was also amazing, although we had food poisoning from the food. We hadn’t ate anywhere else other then from there restaurant and we had food poisoning, non-stop for 3 days , which was how long we stayed there. And to note their food is very expensive as well, they sell very small portions of meals , which is not worth the price. Also to note the menu doesn’t even have pizza or any comfort food options, which limits your options. And finally, i let the staff know about the situation of food poisoning and they said they would take off the food amount that was charged, although they called and claimed they accidentally charged it. Although the stay was nice and the room was particularly okay but do not recommend for big families, (as the room is a bit small then advertised), and they do not provide enough toilet paper nor water . Other then that, if you are looking for somewhere to stay with a nice view then kāmana is great but i do not recommend eating any food from there, the staff were also helpful and nice.
Stayed 3 nights in Sep 2024

10/10 Excellent

Zukran Aniq Bin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in Queenstown!
Stayed 4 nights in Sep 2024

10/10 Excellent

Ekaterina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place. Amazing views from the restaurant/spa. Very nice and attentive staff. High quality everything. Hope we come back one day.
Stayed 4 nights in Sep 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Simardeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views from dining area
Stayed 2 nights in Sep 2024

10/10 Excellent

Olivia Lear and Benjamin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at Kamana Lakehouse is always a pleasure! The food is impeccable and the service is always top-notch! We love staying there and would recommend it to anyone looking for a luxury escape in Queenstown.
Stayed 6 nights in Aug 2024

6/10 Okay

cherie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 7 nights in Aug 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Kierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I booked this for a week while we were in Queenstown and loved it. The restaurant had delicious food and we were able to enjoy the soak tubs a couple of times. I would definitely stay here again!
Stayed 6 nights in Aug 2024

6/10 Okay

Samantha

Traveled with partner
Liked: Cleanliness, amenities
The view was great. The spa pools were great with views.The rooms were a bit smaller than we thought. No toilet brush. Fridge was very small and not cold enough. No movie channel, or foxtel. The rooms were warm at night. Karl & Sam Australia.
Stayed 9 nights in Aug 2024

8/10 Good

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean property. Friendly staff and great amenities. There is construction going on out the back which was annoying when trying to enjoy the soak spa. The construction could also be heard during business hours from the room. Plenty of car spaces but can be hard to get parking if arriving back later at night. Over all a nice property with amazing views and helpful staff.
Stayed 6 nights in Aug 2024

10/10 Excellent

Shiala-G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waking up to a beautiful view of Lake Whakatupuranga was the most memorable part on my stay. Can’t thank this place enough, we will return for much longer of a stay. Thank you Kāmana Lakehouse! 😊
Stayed 2 nights in Aug 2024