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Millbrook Resort

5.0 star property

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Photo gallery for Millbrook Resort

Property grounds
4 restaurants, breakfast, lunch, dinner served; Japanese cuisine
TV
Golf
Vichy shower

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Gym
  • Hot Tub
  • Spa
  • Bar

Explore the area

Map
1124 Malaghans Road, Arrowtown, 9371
  • Millbrook Resort Golf Course
    ‪1 min walk‬
  • Arrowtown Chinese Settlement
    ‪4 min drive‬
  • Coronet Peak Ski Area
    ‪23 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Bedrooms

TV

Suite, 2 Bedrooms

  • 1722 sq ft
  • Mountain view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Studio

Premium bedding, minibar, desk, laptop workspace

Deluxe Studio

  • 538 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, desk, laptop workspace

Suite, 1 Bedroom

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

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Building design

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  • Hot Tub
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (413)
The price is $263
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About this property

Millbrook Resort

5-star Arrowtown hotel with private balconies
This smoke-free hotel features 4 restaurants, a full-service spa, and a golf course. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include an indoor pool, a health club, and a bar/lounge. Housekeeping is available once per stay.
Millbrook Resort offers 160 accommodations, which are accessible via exterior corridors and feature minibars and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Satellite television is provided.

Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Arrowtown hotel provides complimentary wired and wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a health club. 3 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Millbrook Resort features a full-service spa, a golf course, and 3 hot tubs. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, meeting rooms, and limo/town car service. This luxury hotel also offers an indoor pool, a health club, and a sauna. For a surcharge, an airport shuttle (available on request) is offered to guests. Complimentary self parking is available on site.

Millbrook Resort is a smoke-free property.

Millhouse Restaurant - Overlooking the golf course, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
The Hole In One Cafe - Overlooking the golf course, this café serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Kobe Cuisine - This restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Clubhouse - This buffet restaurant serves breakfast only. Open daily.
Smithy's Smoke House - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 6:00 PM on request
  • Free area shuttle
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Clubhouse
  • Kobe Cuisine
  • Millhouse Restaurant
  • Smithy's Smoke House
  • The Hole In One Cafe

Things to do

  • 2 outdoor tennis courts
  • 3 hot tubs
  • 36-hole golf course
  • Bicycle rentals
  • Bicycle storage
  • Fitness classes
  • Full-service spa
  • Golf
  • Golf clubs/equipment
  • Golf driving range
  • Health club
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Pilates classes
  • Playground
  • Private wine tours
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from February 21 2025 to March 5 2025 (dates subject to change):
  • Golf course

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 55.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: NZD 40 per person (one-way)
  • Airport shuttle fee per child: NZD 40 (one-way), (from 4 to 12 years old)
  • Rollaway bed fee: NZD 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Millbrook Arrowtown
Millbrook Resort
Millbrook Resort Arrowtown
Millbrook Hotel Arrowtown
Millbrook Resort Hotel
Millbrook Resort Arrowtown
Millbrook Resort Hotel Arrowtown

Millbrook Resort Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 615 out of 709 reviews
Rating 8 - Good. 78 out of 709 reviews
Rating 6 - Okay. 10 out of 709 reviews
Rating 4 - Poor. 4 out of 709 reviews
Rating 2 - Terrible. 2 out of 709 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alex

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing, service exceptional and the property was just beautiful
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Loved the grounds and surrounds .. Had an 8.10 tee time and would have liked a late checkout to freshen up after the game which was declined so was bit disappointed. The golf shop and staff were very friendly and helpful .. so full marks to them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, excellent service!
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic. I particularly love the way the cabins have been built to have a heritage feel yet have the modern facilities.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sarah

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

SUN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place as always but breakfast has changed a lot…
Stayed 3 nights in Aug 2024

10/10 Excellent

warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place helpful stuff friendly and beautiful surroundings definitely staying again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property. Very quiet .
Stayed 2 nights in Mar 2024

4/10 Poor

Natasha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Borderline fraud situation between Expedia and Millbrook where my confirmed reservation was downgraded to a studio despite a confirmed reservation in a one-bedroom suite owing to Expedia apparently only booking a studio. I was charged an additional fee in order to “upgrade” to the room I had booked and paid for. Appalling Despite this - Millbrook was an amazing stay. Either accept 3rd party bookings or don’t but to disadvantage an innocent customer is rubbish.
Stayed 1 night in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
#1 Location
Beautiful location and amazing service. Great place to stay to enjoy Arrowtown and surrounds. You don’t need to be a golfer!
Stayed 2 nights in Jun 2024

8/10 Good

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autumn leaves
beautiful as always. the reduced cleaning green eco-discount (aka Milbrook employing fewer staff) wasn't too much of a big deal but it was a bit of a surprise because we weren't told about it...
Stayed 3 nights in Apr 2024

10/10 Excellent

Lisa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to say outside of Queenstown
such a gorgeous spot in the South Island. We aren't golfers but were still thrilled to stay here. The grounds are gorgeous and the leaves changing color this time of year (early April) were just stunning. Handy location to Arrowtown and Lake Hayes. We walked but you could get a ride if you asked at reception. You can also call reception and get a golf cart to pick you up and take you anywhere on the property. Dinner at Kobe was great. The fitness center was really well equipped and there are even classes most mornings if you want to do Yoga or Barre or Pilates etc.
Stayed 1 night in Apr 2024

10/10 Excellent

Cheryle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little piece of heaven
From collection by shuttle in Queenstown to return journey the service we encountered was exemplary. All the staff were friendly, welcoming, accommodating and all the other superlatives. Our studio was very spacious, with separate walk-in large robe, bathroom with bath and separate shower, separate toilet room, living space with desk, comfy chairs and king size bed, there was an entry hall for hanging coats, etc. Loved that every area had opening windows and shutters or curtains to keep out the cold night air. We liked the heating system, it was quiet and effective. Surrounded by beautiful gardens, stone walls and structures, walkways and tranquility. A number of dining options available, we tried three. The Japanese restaurant was exceptional. Good choice at breakfast buffet and enjoyed chicken korma at the Hole in One cafe. Golf buggy pick up and drop off with bags, free shuttle to and from Arrowtown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite Spot
We love Millbrook and had a wonderful stay in a large room, generous bed and lovely staff care.
Stayed 1 night in Mar 2024

10/10 Excellent

Shane

Stayed 2 nights in Mar 2024

10/10 Excellent

Brian

Liked: Staff & service, amenities, property conditions & facilities
Great staff and rooms. Beautiful property. Golf course was in perfect shape.
Stayed 3 nights in Mar 2024

10/10 Excellent

Geoffrey

Stayed 1 night in Feb 2024

2/10 Terrible

Bartholomew

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The content on the listing is untrue. Do not expect a king bed or panoramic views. We had two singles pushed together and a view of a hedge and a staircase. Simply not worth the price. Furthermore our bedding had a decent amount of old dried blood in it and was not cleaned off from a previous guest. Very gross and off putting. I would not recommend.
Stayed 3 nights in Feb 2024

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 2 nights in Jan 2024

4/10 Poor

Eric

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 star staff and conditions for five star price
Hotel lacks trained staff. Could not answer basic questions including: how to turn off heated floor in the summer, room service hours… Plumbing stopped working for several hours as pipe burst on property. While resolved in several hours, there was no communications that issue had occurred… Keys stopped working and staff criticized us… No air conditioning in rooms and the fans provided on request were delivered by staff who confirmed most of the fans do not work. Rooms need refurb which is scheduled for sometime in the future… Food was good on property. First day of stay was a writeoff due to problems and we had two rooms… management was approached on a make good … offer was extremely low for the issues but accepted to resolve and move on… The property is nice for layout and landscaping… but recommend avoiding this property until they finish refurbishment and have better trained staff that they no longer need to make excuses for…
Stayed 5 nights in Jan 2024

10/10 Excellent

Sunil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Allan

Liked: Cleanliness, property conditions & facilities
The check in was muddled. Stay pleasant and comfortable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Scarlett, Wailuku

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Millbrook is golfers' heaven, but also a romantic or weekend getaway. The property is owned by a Japanese family, exceptionally clean and incredibly kept. The staff is friendly and very service oriented. The Spa facilities are top notch. The F&B is the only department with some room for an improvement. The breakfast is only a buffet, no option for a-la-cart. The other place opens at 8am and has very little healthy options. Their fine dining is okay, but it was so cold that majority of the guests ate in outdoor jackets. It was a rainy day in December.