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Millennium Hotel Queenstown

4.5 star property

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Photo gallery for Millennium Hotel Queenstown

Front of property - evening/night
Lobby lounge
Breakfast, dinner served; local cuisine, garden views
Lobby lounge
Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Room service
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
$186
includes taxes & fees
Sep 5 - Sep 6

Explore the area

View in a map
32 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • Queenstown Mall
    ‪7 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

Suite

  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, in-room safe, desk, blackout drapes

Deluxe Suite

  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(28 reviews)
  • 247 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior 2 Queen

1 bedroom, in-room safe, desk, blackout drapes

Superior 2 Queen

  • Sleeps 3

View all photos for Junior Suite

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

  • Sleeps 2

View all photos for Superior King

1 bedroom, in-room safe, desk, blackout drapes

Superior King

  • Sleeps 2

Similar properties

Exterior

Holiday Inn Express & Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,013 reviews
Holiday Inn Express & Suites Queenstown by IHG

About this property

Millennium Hotel Queenstown

4.5-star hotel in Queenstown City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite.
Millennium Hotel Queenstown offers 220 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4.5-star property consist of a business center and 8 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 5167 square feet (480 square meters) include conference space. This luxury hotel also offers a fitness center, multilingual staff, and ski storage. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Millennium Hotel Queenstown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
The Observatory Restauran - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. A children's menu is available. Reservations are required.
The Observatory Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Secured, covered self parking on site (NZD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 40 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Observatory Bar
  • The Observatory Restauran

Things to do

  • Gym
  • Ski storage
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,167 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (43 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1996
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 40.00 for adults and NZD 20.00 for children
  • Covered self parking fee: NZD 15 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Millennium Hotel Queenstown
Millennium Queenstown
Queenstown Millennium Hotel
Millennium Queenstown
Millennium - Queenstown Hotel Queenstown
Millennium Hotel Queenstown Hotel
Millennium Hotel Queenstown Queenstown
Millennium Hotel Queenstown Hotel Queenstown

Millennium Hotel Queenstown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 490 out of 1005 reviews
Rating 8 - Good. 355 out of 1005 reviews
Rating 6 - Okay. 97 out of 1005 reviews
Rating 4 - Poor. 48 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shereena

Stayed 1 night in May 2025

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Quite and very clean close to restaurants
Stayed 1 night in May 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff walking distance to town great tv
Stayed 3 nights in May 2025

10/10 Excellent

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and hotel
Stayed 1 night in May 2025

8/10 Good

Rickie Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Very tidy and close to town centre. Quiet and very comfortable
Stayed 4 nights in Apr 2025

6/10 Okay

Firoozeh, Woodland Hills

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking in, we noticed a powerful musty smell in the room. We opened the window, hoping it would disappear when we returned. However, the musty foul smell was also in the bedding. Terrible first night but they changed the room for us for the next four nights and the staff were all very helpful except one of the managers on the last day who refused to call on the airport shuttle for us. After mentioning to him that other hotels in other cities were happy to do it for us he reluctantly made the call. Overall it was a nice stay
Stayed 6 nights in Apr 2025

8/10 Good

MING

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 1 night in Apr 2025

10/10 Excellent

Jimmy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly reception team. Nice environment. Will be back again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Stayed 2 nights in Apr 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property a short walk from the CBD. Easy to access the downtown, restaurants, waterfront and activities.
Stayed 3 nights in Apr 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Kamelia

Liked: Cleanliness, staff & service, property conditions & facilities
The staff top notch service & very friendly. The room was weinderful. It was noicy & nothing close by.
Stayed 1 night in Mar 2025

10/10 Excellent

Carter, Anthem

Stayed 2 nights in Mar 2025

10/10 Excellent

Ged

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and great breakfast
Stayed 1 night in Jan 2025

10/10 Excellent

Shelby

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the middle courtyard.
Stayed 1 night in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with this property. I will definitely stay there again and also recommend it to all my friends. The price was very reasonable and the room was spacious and beautiful with luxury feel to it. The food in the restaurant was great. I really enjoyed my stay at Millennium Queenstown. Class and comfort. 5 stars.
Stayed 6 nights in Mar 2025

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Couple of nights in Queenstown

Everything was excellent except the parking, room was clean and tidy, staff were friendly and helpful. After discussion with staff they remedied the parking issue as we were traveling with a person that has mobility issues and parking 400m away from the hotel was not idea with a wheelchair to manage. they provided a disabled pard for us and this was greatly appreciated and made our stay a lot easier to manage.
Stayed 2 nights in Mar 2025

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the laundry room. 3 washer and 3 dryers on 2nd floor. Can use credit card at desk if you don’t have NZ coins.
Stayed 2 nights in Mar 2025

4/10 Poor

Peter

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Two problems. First was we were looking for the bus stop foe our Milford Sound tour and the front desk was totally clueless as to where the stop was even though it was specifically for guests of this hotel. They should have known. Second we were placed in a room next to a room where there was ongoing construction. We arrived just after check-in time of 3 pm hoping to get a little rest after a long drive but instead the sound of drills and hammers serenaded us for the next two hours. Given what we paid for this hotel we were disappointed
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane Marie

Traveled with partner
Walking distance to the downtown core where there are lots of choices for dining and activities
Stayed 3 nights in Mar 2025

10/10 Excellent

anne-marie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Quiet away from the night life. Easy access to restaurants and the lake.
Stayed 3 nights in Feb 2025

10/10 Excellent

Erik

Stayed 2 nights in Mar 2025

4/10 Poor

Nainesh

Liked: Cleanliness
Disliked: Staff & service
Spa out of order Big parking issue
Stayed 3 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place. Parking kind a difficult. House keeping never serviced room . We had to call front desk if we wanted towels. Otherwise convenient to activities and very nice condition
Stayed 3 nights in Feb 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Clean, and spacious. Also came with amazing views. Great customer service
Stayed 5 nights in Feb 2025