New Orleans Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Orleans Hotel

Front of property
Basic Room, 1 Queen Bed | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Exterior
Bar (on property)
Comfort Apartment | Living area

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
27 Buckingham Street, Arrowtown, 9302
  • Off The Wall Gallery
    1 min walk
  • Lakes District Museum
    1 min walk
  • Arrowtown Chinese Settlement
    3 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    19 min drive

Room options

Basic Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 3
  • 1 Queen Bed

Comfort Apartment

  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Double Room, 1 Queen Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

New Orleans Hotel

3.5-star Arrowtown inn with bar/lounge
This inn features a bar/lounge, a lobby fireplace, and ATM/banking services. Free WiFi in public areas and free self parking are also provided. Bathrooms are shared and housekeeping is available on request.
New Orleans Hotel offers 9 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate dining areas. Satellite television is provided.

Guests have access to shared bathrooms. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
New Orleans Hotel features a terrace, a fireplace in the lobby, and an ATM. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking is available on site.

New Orleans Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free self parking on site

Food and drink

  • Daily full breakfast available 9:00 AM to noon for a fee: NZD 12 to 30 per person
  • A bar/lounge

Family friendly

  • Separate in-room dining area

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached shared bathroom
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Separate dining area

More

  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 11 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 12.00 to 30.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hotel New
Hotel New Orleans
Hotel Orleans
New Orleans Hotel Inn
Orleans Hotel
Orleans New
New Orleans Hotel Arrowtown
New Orleans Arrowtown
New Orleans Hotel Arrowtown
New Orleans Hotel Inn Arrowtown

New Orleans Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 203 reviews" "
Rating 8 - Good. 85 out of 203 reviews" "
Rating 6 - Okay. 39 out of 203 reviews" "
Rating 4 - Poor. 26 out of 203 reviews" "
Rating 2 - Terrible. 8 out of 203 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy staying at this venue, very friendly staff and great food.
Stayed 1 night in Jul 2024

6/10 Okay

Devinder

Traveled with family
Disliked: Amenities
No microwave and thick blanket for such weather conditions
Stayed 2 nights in Jul 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was warm.
Stayed 1 night in Jun 2024

2/10 Terrible

jo

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Don’t book with hotels.com
Not the fault of the hotel but totally disappointed in hotels.com
Stayed 1 night in Jun 2024

6/10 Okay

Susan

Liked: Cleanliness, staff & service
Had all we needed but was a bit noisy. Handy location.
Stayed 1 night in May 2024

8/10 Good

SHANE A ROBERTS SUPERIOR

Stayed 2 nights in Apr 2024

10/10 Excellent

Pavan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2024

8/10 Good

Ruth

Stayed 1 night in Mar 2024

6/10 Okay

Tony and Linda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the wine glass was not cleaned properly.
Stayed 1 night in Feb 2024

10/10 Excellent

Guy

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for one night stay
The hotel is located behind a bar/restaurant, and to check-in, you have to have someone behind the bar do the check-in. To get to the hotel rooms, you go through the hallway to the bathrooms and exit to the back of the building where our room was located. Although the room was clean, carpet was worn and felt unclean. No microwave, just a hot pot (not clean) to heat water. Small frig, some mugs, no utensils but there were standard hotel amenities like tea, coffee, sugar and milk. Window panes did not close tightly which allowed bugs to fly in. Best part was the location due to Arrowtown being only a twenty minute drive to Queenstown. Quirky little town with small shops to explore.
Stayed 1 night in Nov 2023

8/10 Good

kim

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything and comfortable for an overnight. Friendly pub manager, simple no nonsense checkin and checkout.
Stayed 1 night in Oct 2023

10/10 Excellent

Solis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Karen

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
You’re right in the middle of the central part of Arrowtown, everything is on your doorstep. The hotel had a great open fire, in the bar area, old world charm
Stayed 2 nights in Jul 2023

6/10 Okay

Michelle

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Astrid

Liked: Cleanliness, staff & service
Price and convenience
Stayed 2 nights in Mar 2023

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Michelle

Stayed 1 night in Dec 2022

4/10 Poor

Owen

Disliked: Staff & service, property conditions & facilities
Booked there as it was a pub with restaurant but it was closed. Sky box was faulty and only worked for 5 min I rebooted it 3 times before giving up. Heat pump was ineffective. Filters probably needed cleaning
Stayed 1 night in Jul 2022

6/10 Okay

annelie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Meals are generous. The only window to the room was the ranch slider to the common access, so unless i had the curtains drawn, there was no privacy. The air con, others showers, and other strange noises were loud
Stayed 2 nights in Apr 2022

6/10 Okay

Sylvia

Stayed 1 night in Feb 2022

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Lovely meals
Stayed 1 night in Nov 2021

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable in amazing location.
Clean, tidy and great location. Third stay and will be back again. It is a great affordable base to explore the best of what Arrowtown has to offer.
Stayed 1 night in Oct 2021