*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Novotel Queenstown Lakeside features a spa tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center and a meeting room. Event facilities measuring 646 square feet (60 square meters) include conference space. This family-friendly hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.
Novotel Queenstown Lakeside has designated areas for smoking.
- Picnic area
- Express check-in
- Organic food
- Water dispenser
- Number of hot tubs - 1
- Elevator
- Locally-owned & organized tours & activities
- Fitness facilities
- Showcase for local artists
- Locally-sourced food on site (80% or more)
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Porter/bellhop
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- No single-use plastic stirrers
- Valet parking (surcharge)
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Reusable cups only
- Reusable tableware only
- Water-efficient showers only
- Conference space size (meters) - 60
- Distance from property (ft) 164
- Number of meeting rooms - 1
- Luggage storage
- Secured bicycle storage
- Distance from property (meters) 50
- Bicycle parking available
- Coin laundry on site
- Concierge services
- Designated smoking areas
- Parking (limited spaces)
- Total number of rooms - 273
- Number of floors - 4
- Number of buildings/towers - 1
- Designated smoking areas (fines apply)
- Ski passes available
- Number of bars/lounges - 1
- Conference space
- Tours/ticket assistance
- Year Built - 1987
- Electric car charging station
- Free WiFi
- Vegetable garden
- Babysitting or childcare (surcharge)
- Safe-deposit box at front desk
- Ski storage
- Offsite parking discounted rates available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Conference space size (feet) - 646
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Television in common areas
- Garden
- Multilingual staff
- Free newspapers in lobby
- Eco-friendly cleaning products used
Family Friendly Amenities
- Family property
- Free WiFi
- Laundry facilities
- Babysitting or childcare (surcharge)
- In-room childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Novotel Queenstown Lakeside offers 273 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. A pillow menu is available. 21-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Queenstown hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Wireless internet access
- In-room childcare (surcharge)
- Shower only
- Shower/tub combination
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Free wired internet
- Pillow menu
- LCD TV
- TV size: 21
- TV size measurement: inch
- Balcony or patio
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- Streaming services
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Recycling
- Change of towels (on request)
- Change of bed sheets (on request)
- WiFi speed 50+ Mbps
Parking
Valet parking (surcharge) , Parking (limited spaces) , Offsite parking discounted rates available
Internet
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Elements - This restaurant serves breakfast and dinner. A children's menu is available.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
Nearby Activities
Recreational amenities at the hotel include a spa tub and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Casino nearby
- Health or beauty spa nearby
- Rafting nearby
- Boat tours nearby
- Segway rental/tour nearby
- Bicycle rentals on site
- Hiking/biking trails nearby
- Kayaking nearby
- Sailing nearby
- Snowboarding nearby
- Golfing nearby
- Parasailing nearby
- Rock climbing nearby
- Snowmobiling nearby
- Mountain biking nearby
- Snowshoeing nearby
- Skydiving nearby
- Downhill skiing nearby
- Cross-country skiing nearby
- Ziplining nearby
- Bicycle rentals nearby
- Ecotours nearby
- Ski lessons available nearby
- Ski equipment rental shops nearby
- Golf lessons available nearby
- Scooter/moped rentals nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: NZD 100 per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately NZD 37 per person
- Valet parking fee: NZD 50 per night (in/out privileges)
- Nearby parking fee: NZD 45 per night (164 ft away)
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at 5:30 AM
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products.
For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Water dispenser use by guests actively encouraged
Property does not follow sanitization practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
UnionPay
Property does not offer onsite COVID-19 testing
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 16
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Children stay free
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Lakeside Novotel
- Lakeside Novotel Queenstown
- Novotel Lakeside
- Novotel Lakeside Hotel
- Novotel Lakeside Hotel Queenstown
- Novotel Lakeside Queenstown
- Novotel Queenstown
- Novotel Queenstown Lakeside
- Queenstown Lakeside
- Queenstown Novotel
- Novotel Gardens Queenstown
- Novotel Queenstown Lakeside Hotel Queenstown
- Novotel Queenstown Lakeside Hotel
- Novotel Queenstown Lakeside Hotel
- Novotel Queenstown Lakeside Queenstown
- Novotel Queenstown Lakeside Hotel Queenstown
Awards & Affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Qualmark Sustainable Tourism Business Award
National Rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Hotel Reviews
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