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Pinewood Queenstown

3.0 star property

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Photo gallery for Pinewood Queenstown

Exterior
Exterior
Living area
Cabin, Multiple Beds (Pet Friendly) | Private kitchen
Free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Pet friendly
  • Laundry
  • Free WiFi

Explore the area

Map
48 Hamilton Road, Queenstown, 9300
  • Kiwi and Birdlife Park
    ‪11 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • TSS Earnslaw Steamship
    ‪16 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪15 min drive‬

Room options

View all photos for Apartment, Multiple Beds (Budget)

Free WiFi, bed sheets

Apartment, Multiple Beds (Budget)

  • Sleeps 6
  • 3 Double Beds

View all photos for Studio (Budget)

Free WiFi, bed sheets

Studio (Budget)

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Cabin, Multiple Beds

Free WiFi, bed sheets

Deluxe Cabin, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom) | Free WiFi, bed sheets

Room, 4 to 6 bed dorm (Dormitory Bed) (Shared Bathroom)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room (Budget) (Shared Bathroom)

Twin Room (Budget) (Shared Bathroom) | Free WiFi, bed sheets

Twin Room (Budget) (Shared Bathroom)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Multiple Beds (Shared Bathroom)

Free WiFi, bed sheets

Deluxe Double Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Budget) (Shared Bathroom)

Double Room, 1 Double Bed (Budget) (Shared Bathroom) | Free WiFi, bed sheets

Double Room, 1 Double Bed (Budget) (Shared Bathroom)

  • Sleeps 2
  • 1 Double Bed

View all photos for Budget Single Room (Shared Bathroom)

Budget Single Room (Shared Bathroom) | Free WiFi, bed sheets

Budget Single Room (Shared Bathroom)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Cabin, Multiple Beds

Free WiFi, bed sheets

Premium Cabin, Multiple Beds

  • Sleeps 4
  • 2 King Beds

View all photos for Studio (Quad)

Studio (Quad) | Free WiFi, bed sheets

Studio (Quad)

  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Cabin, Multiple Beds (Pet Friendly)

Free WiFi, bed sheets

Cabin, Multiple Beds (Pet Friendly)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Studio

Premium Studio | Free WiFi, bed sheets

Premium Studio

  • Sleeps 6
  • 4 Twin Beds and 1 Queen Bed

View all photos for Standard Room, Multiple Beds (Shared Bathroom)

Free WiFi, bed sheets

Standard Room, Multiple Beds (Shared Bathroom)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Ensuite)

Double Room, 1 Double Bed (Ensuite) | Free WiFi, bed sheets

Double Room, 1 Double Bed (Ensuite)

  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room (Ensuite)

Quadruple Room (Ensuite) | Free WiFi, bed sheets

Quadruple Room (Ensuite)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Cabin, 1 King Bed with Sofa bed

Free WiFi, bed sheets

Cabin, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Ensuite)

Free WiFi, bed sheets

Room (Ensuite)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Apartment, 1 King Bed

Apartment, 1 King Bed | Free WiFi, bed sheets

Apartment, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Free WiFi, bed sheets

Studio

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Pinewood Queenstown

3-star lodge in Boydtown
Laundry facilities, tour/ticket assistance, and a garden are available at this lodge. WiFi in public areas is free. Additionally, gas grills, a front-desk safe, and multilingual staff assistance are onsite.
Pinewood Queenstown offers 27 accommodations. Guests can surf the web using the complimentary wireless Internet access.
The recreational activities listed below are available either on site or nearby; fees may apply.
Pinewood Queenstown features barbecue grills, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Queenstown lodge also offers a garden, laundry facilities, and a front-desk safe.

Pinewood Queenstown has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: NZD 20 for adults and NZD 20 for children

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • 100% renewable energy
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 20 for adults and NZD 20 for children
  • Pet deposit: NZD 100 per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NZD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 20 years old
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Pinewood Backpacker
Pinewood Lodge Backpacker
Pinewood Lodge Hostel Queenstown
Pinewood Lodge Hostel
Pinewood Queenstown
Pinewood Lodge Queenstown
Pinewood Hotel Queenstown
Pinewood Lodge
Pinewood Lodge Hostel
Pinewood Queenstown Lodge
Pinewood Queenstown Queenstown
Pinewood Queenstown Lodge Queenstown

Pinewood Queenstown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 157 out of 560 reviews
Rating 8 - Good. 211 out of 560 reviews
Rating 6 - Okay. 118 out of 560 reviews
Rating 4 - Poor. 40 out of 560 reviews
Rating 2 - Terrible. 34 out of 560 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Richard

Traveled with family
Liked: Cleanliness
Good value for money in Queenstown,
Stayed 1 night in Jan 2025

10/10 Excellent

Praveen Krishnan

Stayed 2 nights in Dec 2024

10/10 Excellent

rein

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at Pinewood Lodge. The room is clean and the size is just right for my small family. The shared kitchen is well maintained and got everything that we needed like pots and pans, plates and cutleries. The staffs are all kind, friendly and accommodating. The place is very convenient and you can walk 10 minutes or less to the QT city center.
Stayed 6 nights in Dec 2024

2/10 Terrible

Vijay

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable! The shared bathrooms were in great condition, perfect water pressure and the communal kitchen area had everything we needed and was always kept clean. Check-in was efficient and friendly, and laundry was easy! Great stay!
Stayed 2 nights in Dec 2024

4/10 Poor

Leslie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stay here if you truly do not care about the quality of your stay. The staff was nice and they definitely try. Beyond that I have nothing good to say. We were in a very run down unit in two private rooms with a communal bathroom, which we expected. We didn’t expect to be sharing the rest of the building with a non-backpacking family that was using the building for a family reunion, which dominated all the communal space with a loud party. The building was extremely run down, uncomfortable beds, leaky toilets, stained carpets, no screens on windows, etc. and the family reunion left dirty towels all over the communal bathroom. We’d just come off the Milford and we’re already used to sharing living space with strangers, including common sleeping rooms, but the Pinewood kind of made it seem like ALL their buildings are newly renovated and were were seriously disappointed by the rough conditions of our building and the rowdy communal space. If you stay here ONLY stay in rooms with en-suite bathrooms and clarify that you expect a new unit. Unless, as I said, you seriously don’t care. Also- it’s a hike from the center of town, which, again, we knew. But don’t expect to be close to things. Sorry wish I could say better things because I know the staff is trying.
Stayed 1 night in Jan 2025

4/10 Poor

Yuncheng

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Grace

Traveled with family
Liked: Staff & service
The rooms were small but very clean. The common bathroom was not clean. We shared it with other suites and wet towels were left in the showers and urine was on the floor and seat of the toilets.
Stayed 1 night in Dec 2024

6/10 Okay

Sai

Traveled with family
Liked: Staff & service
Parking is first come first serve. So not every guest would be able to get parking space. And street parking is incredibly hard to find. However, Great location and views. Just a 5min to drive to Skyline.
Stayed 1 night in Dec 2024

6/10 Okay

Bhavya

Liked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Sanu

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You get what you pay for. The parking space is not sufficient for all rooms, so it's a flawed advertisement of free parking available on first basis. Basically, limited parking. On top, they kept reserved half of the space for paid parking, which costs around $20/night. We couldn't find any parking even on the neighbourong streets. So, if you are coming by car, and definitely need a parking, please be prepared to factor that per night parking fee in the cost. Deluxe double rooms with one double bed and two bunk beds, are extremely small space for luggages of four guests. The shower hot water was ok, but the water was pooling around the base due to poor flow. The basin doesn't have a mix tap for hot and cold water, just have two separate taps, which is rare in this age. (How can one use warm water?!) . The kitchen facility was very basic. There's no TV in the room, and the only TV in the kitchen is probably max 32" and not in a position to watch by sitting really (basically the sofas are on the door way of the kitchen). The driveways within the property are narrow, and if one is not careful or not having front/rear camera or sensors, there's a high likelihood to damage the car. The only good thing is its location. It's walkable to city centre and food options (10-15 mins walk). Everything is overpriced at year-end season, so the price/value is a relative factor. If I find a better place at similar or slightly higher price, won't stay again, but can tolerate the stay i need to!
Stayed 2 nights in Dec 2024

2/10 Terrible

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a CABIN for 2 nights on Expedia.co.nz for $334- - get to property and the 'cabin' was actually a budget room. Basically a box with 2 single beds. Complained to check-in staff and they say is an Expedia booking error. So in order to get what we wanted it cost an additional $330 but we were given a discounted rate of $250 ******TOTAL SCAM******
Stayed 2 nights in Dec 2024

2/10 Terrible

Dianne

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property was NOT what was advertised. The photos did not reflect the poor condition of the room or property. The booking DID NOT say it was a shared bathroom or mention the stained worn carpet, the smelly hallway, dirty pillows or holes in doors. We found other accomodation and left. We emailed the property but as yet have not received any communication regarding a refund. We would not recommend to stay in single room, multiple bed room. Very disappointing.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

keerthi

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Half the laundry seemed to be out of order but no issues otherwise.
Stayed 1 night in Nov 2024

4/10 Poor

Rajvidhi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not happy
Very small rooms to move around. Basic facility
Stayed 3 nights in Dec 2024

10/10 Excellent

Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

brent

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Fantastic stay ,very clean, definitely stay again
Stayed 1 night in Dec 2024

8/10 Good

Apurva

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property! Clean rooms and great service.
Stayed 1 night in Nov 2024

8/10 Good

Chee Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the individual villa/cabin not sharing walls with other units, the kitcheb space, the separate bedroom and the balcony entrance. Carpark lots are on 1st come 1st get it basis. Bathroom space is tight but manageable.
Stayed 2 nights in Nov 2024

4/10 Poor

Andrea

Traveled with family
Liked: Cleanliness, staff & service
Nothing in rooms, just beds. No tv, bathroom or sufficient electrical sockets to charge phones.
Stayed 1 night in Dec 2024

6/10 Okay

Mark, Kelowna

Traveled with family
Liked: Cleanliness, staff & service
This place is a hostel with shared baths. Dirty sofas in lounge. For same price we last stayed at Carlton in Dunedin. 10 notches above this hostel
Stayed 3 nights in Nov 2024

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cheri, Saint Paul

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the 2.bedroom apartment. Spacious, clean updated. HIGHLY RECOMMEND
Stayed 3 nights in Nov 2024