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Ramada by Wyndham Queenstown Central

4.0 star property

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Photo gallery for Ramada by Wyndham Queenstown Central

Front of property - evening/night
Studio Apartment | 1 bedroom, blackout drapes, soundproofing, iron/ironing board
1 bedroom, blackout drapes, soundproofing, iron/ironing board
1 bedroom, blackout drapes, soundproofing, iron/ironing board
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Housekeeping
  • Laundry
$146
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
24 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪3 min walk‬
  • Queenstown Mall
    ‪7 min walk‬
  • Skyline Queenstown
    ‪15 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Two Bedroom Apartment

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Apartment

  • 603 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Apartment - Accessible

1 bedroom, blackout drapes, soundproofing, iron/ironing board

One Bedroom Apartment - Accessible

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Apartment Lake View - Accessible

1 bedroom, blackout drapes, soundproofing, iron/ironing board

One Bedroom Apartment Lake View - Accessible

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Room

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Room

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Room

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Room

8.0 out of 10
Very good
(7 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms, Lake View

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Apartment, 2 Bedrooms, Lake View

8.0 out of 10
Very good
(2 reviews)
  • 603 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Studio Apartment

Studio Apartment | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Studio Apartment

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Apartment Lake View

Studio Apartment Lake View | 1 bedroom, blackout drapes, soundproofing, iron/ironing board

Studio Apartment Lake View

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Apartment

1 bedroom, blackout drapes, soundproofing, iron/ironing board

One Bedroom Apartment

  • Sleeps 2

View all photos for Two Bedroom Apartment – Lake View

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Two Bedroom Apartment – Lake View

  • Sleeps 4

View all photos for Hotel Room

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Hotel Room

  • Sleeps 2

View all photos for Hotel Room, Lake View

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Hotel Room, Lake View

  • Sleeps 2

View all photos for One Bedroom Apartment, Lake View

1 bedroom, blackout drapes, soundproofing, iron/ironing board

One Bedroom Apartment, Lake View

  • Sleeps 2

View all photos for Studio Apartment, Lake View

1 bedroom, blackout drapes, soundproofing, iron/ironing board

Studio Apartment, Lake View

  • Sleeps 2

View all photos for King Studio Suite-Non-Smoking

1 bedroom, blackout drapes, soundproofing, iron/ironing board

King Studio Suite-Non-Smoking

  • Sleeps 2

Similar properties

Exterior

Holiday Inn Express & Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, 1,001 reviews
Holiday Inn Express & Suites Queenstown by IHG

About this property

Ramada by Wyndham Queenstown Central

4-star hotel in Queenstown City Centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include conference space, concierge services, and dry cleaning. Change of towels is available on request.
Ramada by Wyndham Queenstown Central offers 131 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. Event facilities measuring 1076 square feet (100 square meters) include conference space. This eco-certified hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Ramada by Wyndham Queenstown Central is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Coco Cabana by Franks - Onsite restaurant.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, Hindi, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: NZD 18 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coco Cabana by Franks

Things to do

  • 24-hour gym
  • Private wine tours
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Wine tours

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • 2 meeting rooms

Outdoors

  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Lockbox located at Ramada Queenstown Central's front doors.]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 80 per night
Cribs (infant beds) are available for NZD 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately NZD 18 to 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per night
  • Rollaway bed fee: NZD 80 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector and a security system
Property Registration Number 6598354

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Ramada Queenstown Central
Ramada by Wyndham Queenstown Central Hotel
Ramada by Wyndham Queenstown Central Queenstown
Ramada by Wyndham Queenstown Central Hotel Queenstown

Ramada by Wyndham Queenstown Central Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 555 out of 1004 reviews
Rating 8 - Good. 294 out of 1004 reviews
Rating 6 - Okay. 102 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy walk into town and very quiet with minimal road noise
Stayed 3 nights in May 2025

6/10 Okay

Tracy

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The bed had lumps in it probably due for a new mattress
Stayed 7 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and incredibly comfortable. Thank you!
Stayed 1 night in Apr 2025

6/10 Okay

Tessa

Business traveler
Liked: Staff & service
My room wasn't cleaned properly from the guest before, and found the bed uncomfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Nagy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice great hotel in Queenstown
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

stuart

Stayed 4 nights in Apr 2025

10/10 Excellent

Ismail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great - from the hotel itself to the location, room, and service. The staff were friendly and helpful, the room was clean and comfortable, and the location was perfect for exploring Queenstown.
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

KAREN

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
We stayed in 2 bedroom / 2 bathroom with kitchen unit. The unit was good , great view , spacious , mostly clean except, one of the toilet was not clean properly. There was still some stains on the toilet bowl. They did come cleaned it, so I guess not a big deal. Other than that, we had a nice pleasant stay.
Stayed 1 night in May 2025

8/10 Good

HARUKA, Kawanishi

Traveled with partner
Liked: Staff & service, property conditions & facilities
Very convenient location for those who are planning to explore the CBD area.
Stayed 1 night in May 2025

10/10 Excellent

sherdan

Stayed 3 nights in Apr 2025

2/10 Terrible

Mohamed Riyas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wee walk to the heart of Queenstown CBD but in a great quiet location. We got the lake view and it also had the gondola view too so was a great spacious unit. Would stay here again for sure and was good value for money.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
除了可以步行到皇后镇中心以外，没有其他优点。
Stayed 3 nights in Apr 2025

6/10 Okay

Rohit

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
A short walk to the main market and the lake area. The tour bus stops right across the street outside Holiday Inn. The front desk staff was professional and helpful. Noise coming from the upper penthouse floor in the middle of the night was brought to the attention of the front desk. This happened several times during my stay. When walking from the elevator to my room, there was a storage room with a sign that the door should always be kept closed which was to the contrary..it was always open with the housekeeping staff talking loudly and openly having lunch. Maybe the room was hot and stuffy with no cooling or adequate temperature control. Not sure if this is a good practice. I am sure you will read other reviews prior to taking a decision whether to stay here or not. If I am going to Queenstown again, I would probably look at other options.
Stayed 5 nights in Apr 2025

10/10 Excellent

Courtney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked this hotel! Not sure why it gets mediocre reviews on trip advisor. I was very worried about staying here but that was unfounded
Stayed 3 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Maroun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean stay. Good service
Stayed 1 night in Apr 2025

8/10 Good

Nivine, Carnes Hill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time staying at this hotel and it’s great as always. Clean and great staff, however, room was wall to wall with elevator and the room description of “sound proof” is false as I heard everything including loud people on the elevator. I could not sleep past 6:15am because of the noise.
Stayed 8 nights in Apr 2025

4/10 Poor

Shehnaaz

Traveled with family
Disliked: Cleanliness, staff & service

Disappointed

We had a 5 night stay, hired 2 rooms. Bathroom and toilets were never cleaned during this time Coffee mugs and drinking glasses were also not washed When I mentioned this to receptionist, her response was ' Will let management know' I have never stayed in a hotel where bathrooms and toilets were never cleaned
Stayed 5 nights in Apr 2025

10/10 Excellent

Krishneel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, great staff, nice rooms
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Your reception and cafe service staff were welcoming, friendly and helpful. The food I had was very tasty and well cooked. My room was quiet so I slept rather well too.
Stayed 1 night in Apr 2025

6/10 Okay

Don

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
was not impressed with the staff not following through on items when requested room service left a lot to be desired
Stayed 3 nights in Apr 2025