See all properties

Rydges Lakeland Resort Queenstown

3.5 star property

Choose dates to view prices

Photo gallery for Rydges Lakeland Resort Queenstown

Lobby
Outdoor pool, sun loungers
Exterior
Junior Suite, 1 Bedroom, Lake View | In-room safe, blackout drapes, soundproofing, iron/ironing board
Breakfast served, local cuisine

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Bar
  • Housekeeping

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • SKYCITY Wharf Casino
    ‪6 min walk‬
  • Steamer Wharf
    ‪6 min walk‬
  • TSS Earnslaw Steamship
    ‪7 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪14 min drive‬

Room options

View all photos for Lake View King Room

Lake View King Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Lake View King Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Lake View Family Room

  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room With Lake View

In-room safe, blackout drapes, soundproofing, iron/ironing board

Family Room With Lake View

  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room With Lake View

In-room safe, blackout drapes, soundproofing, iron/ironing board

Twin Room With Lake View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Junior Suite With Lake View

In-room safe, blackout drapes, soundproofing, iron/ironing board

One Bedroom Junior Suite With Lake View

  • Sleeps 2
  • 1 King Bed

View all photos for King Room With Lake View

In-room safe, blackout drapes, soundproofing, iron/ironing board

King Room With Lake View

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express And Suites Queenstown by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (1006)
The price is $265
per night
$304 total
includes taxes & fees
Feb 20 - Feb 21
Holiday Inn Express And Suites Queenstown by IHG

About this property

Rydges Lakeland Resort Queenstown

3.5-star hotel in Queenstown City Centre
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking.
Rydges Lakeland Resort Queenstown offers 72 accommodations with safes and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rydges Lakeland Resort Queenstown features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 7126 square feet (662 square meters) include conference space. This eco-certified hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Rydges Lakeland Resort Queenstown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bazaar - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Reds Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (NZD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free crib
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,126 square feet of conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 20 for children
  • Uncovered self parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 236 out of 1001 reviews
Rating 8 - Good. 335 out of 1001 reviews
Rating 6 - Okay. 235 out of 1001 reviews
Rating 4 - Poor. 125 out of 1001 reviews
Rating 2 - Terrible. 70 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Staff & service
Standard room was more basic, on the 6th floor by restaurant, very loud hallway music, which was loud even in the room, only one power point in the room, would not book this room again, shame as other rooms and stays have been good.
Stayed 2 nights in Oct 2024

6/10 Okay

Courtney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The rooms are not sound proof at all, we could hear conversations next door so clearly. Not great for a relaxing stay or sleep
Stayed 3 nights in Oct 2024

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Construction on site where I paid $25 a day for parking and didn't feel comfortable parking my Porsche there. My toilet was used in my room while we were out and the smell when we returned was unbearable. I do understand that people need to go when they need to go but not in a room that has guests in. Not acceptable
Stayed 3 nights in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service
Stayed 7 nights in Oct 2024

8/10 Good

Darren

Traveled with partner
…
Stayed 2 nights in Oct 2024

4/10 Poor

Stephen, Pukekohe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I feel the room was poor standed, No aircon No exbelair fan. Sorry for the money, not sure if we would be back to stay there ??
Stayed 4 nights in Sep 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, normal hotel noises, nice bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3 night stay nice place easy flat walk to town 5 minutes. Shower bit tight
Stayed 3 nights in Sep 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Denise

Traveled with family
Great view of lake. Found out on checkin there was no parking -had to pay $25 per day.
Stayed 3 nights in Sep 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were good and hotel is in a good location with an easy stroll into town.
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views from the my room and the dining room, I’d say the best views from a hotel in Queenstown. I’m thinking of coming back for a summer holiday.
Stayed 5 nights in Sep 2024

6/10 Okay

Heidi

Liked: Staff & service
Disliked: Property conditions & facilities
Outdated rooms
Stayed 5 nights in Sep 2024

8/10 Good

mark

Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities
All good
Stayed 1 night in Sep 2024

4/10 Poor

Anthony

Disliked: Property conditions & facilities
-
Stayed 2 nights in Aug 2024

8/10 Good

Graham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent on check in. Hotel sowing its age a little. Very convenient to Queenstown city centre
Stayed 1 night in Aug 2024

4/10 Poor

Sonja

Disliked: Property conditions & facilities
The beds were excellent. Excellent hot water supply. Cold water tap to bath had no water. Had to run shower on cold to put cold water in bath. Water pressure for shower pitiful. Shower either very hot or cold. No way could control heat of shower apart from hot or cold Leak from bath/shower running along metal strip between corridor carpet and bathroom tiles. No heating in bedroom. No shower cap or anything like that.
Stayed 3 nights in Aug 2024

2/10 Terrible

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Misleading marketing and room descriptions
We were very disappointed. We booked a junior suite overlooking the lake. We got a dingy, grubby, old and small room on the 1st floor. No majestic lake views...just the carpark, road and park adjoining the lake. After complaining the reception we where moved to an alternate room, on level 5. Unfortunately the room was exactly the same as the original. Still old, dingy, not clean...and small. Higher up, but still no lake view. There is an large outdoor common patio area that blocked all views. Unfortunately, while Rydges has a great location and was classy years ago...it is long past it now. I know there are refurbs happening in parts, but until completed the owners need to change their marketing and room descriptions and stop misleading customers to expect something more than you can deliver. The rooms we saw were NOT suites and should not be promoted that way...and sold for the rates asked. The only good thing to report on was the service and care shown by the duty manager. Harry deserves 5 stars for going above and beyond in sorting the problems.
Stayed 3 nights in Jul 2024

6/10 Okay

Mykaela

Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, beautiful location and property. Would visit again. :)
Stayed 3 nights in Jul 2024

10/10 Excellent

Susan

Stayed 2 nights in Jun 2024

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here with my mum for her birthday from the end of June to early July. The staff were extremely friendly and answered any questions we had. Their breakfast buffet was a plus! Plenty of options to choose from. We also loved the views from our room and the convenience of the location. The main town was within walking distance. Highly recommend booking here if you appreciate good service, convenience and location. We will be back again for sure!
Stayed 6 nights in Jun 2024

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. Staff in lobby were super helpful at all times. Easy getting transport from hotel to ski fields Room service dinner menu could be better great view from room
Stayed 7 nights in Jul 2024