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Rydges Lakeland Resort Queenstown

3.5 star property

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Photo gallery for Rydges Lakeland Resort Queenstown

Exterior
Interior entrance
In-room safe, blackout drapes, soundproofing, iron/ironing board
Pool views, open daily
Pool views, open daily

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
38-54 Lake Esplanade, Queenstown, 9300
  • Kiwi and Birdlife Park
    ‪12 min walk‬
  • Skyline Queenstown
    ‪13 min walk‬
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪11 min drive‬

Room options

View all photos for Lake View King Room

Lake View King Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Lake View King Room

8.0 out of 10
Very good
(22 reviews)
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Lake View Family Room

Lake View Family Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Lake View Family Room

8.0 out of 10
Very good
(5 reviews)
  • 390 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom, Lake View

Junior Suite, 1 Bedroom, Lake View | In-room safe, blackout drapes, soundproofing, iron/ironing board

Junior Suite, 1 Bedroom, Lake View

8.6 out of 10
Excellent
(10 reviews)
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lake View Twin Room

Lake View Twin Room | Lake view

Lake View Twin Room

8.0 out of 10
Very good
(6 reviews)
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

About this property

Rydges Lakeland Resort Queenstown

3.5-star hotel in Queenstown City Centre
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a sauna, and self parking.
Rydges Lakeland Resort Queenstown offers 72 accommodations with safes and coffee/tea makers. A pillow menu is available. Plasma televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Rydges Lakeland Resort Queenstown features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 7126 square feet (662 square meters) include conference space. This eco-certified hotel also offers multilingual staff, ski storage, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Rydges Lakeland Resort Queenstown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bazaar - This restaurant specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.
Reds Bar - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (NZD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 39 for adults and NZD 20 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bazaar
  • Reds Bar

Things to do

  • Outdoor pool
  • Personal motorized watercraft
  • Sauna
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,126 square feet of conference space
  • Meeting rooms

Outdoors

  • On a lake
  • Pool loungers
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately NZD 39 for adults and NZD 20 for children
  • Uncovered self parking fee: NZD 25.00 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Lakeland Queenstown
Lakeland Resort Queenstown
Queenstown Rydges
Queenstown Rydges Lakeland Resort
Rydges Lakeland
Rydges Lakeland Queenstown
Rydges Lakeland Resort
Rydges Lakeland Resort Queenstown
Rydges Queenstown
Rydges Resort Queenstown
Rydges Lakeland Hotel Queenstown
Rydges Lakeland Queenstown
Rydges Lakeland Resort Queenstown Hotel
Rydges Lakeland Resort Queenstown Queenstown
Rydges Lakeland Resort Queenstown Hotel Queenstown

Rydges Lakeland Resort Queenstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 253 out of 1001 reviews
Rating 8 - Good. 325 out of 1001 reviews
Rating 6 - Okay. 231 out of 1001 reviews
Rating 4 - Poor. 123 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

arran

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Feb 2025

4/10 Poor

Andrew

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor and aged condition for the pricing thay are asking. Room decor was old and ragged. Very noisy and terrible water pressure and toilet that didnt flush properly. Over all disappointing hotel
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Rydges Queenstown

Hotel was tired, we were not made aware of half the hotel being refurbished. We had a tiny room that we did manage to get upgraded to a family room thankfully! Lake view was amazing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Ketul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property has a beautiful view of the lake and is within walking distance of the main beach and tourist/shopping activities. The top floor restaurant and bar are marvelous. Staff was very helpful and responsive. We loved our stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming and helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Katherine

Stayed 2 nights in Mar 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly
Stayed 2 nights in Mar 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms are a little out dated, but hotel is being Reno’d at the moment. Other than that, excellent location, friendly staff, easy parking. Will be back!
Stayed 2 nights in Mar 2025

8/10 Good

Ashleigh

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
We’ve stayed a few times and I can’t fault its location - which is why we choose it. Out of the town chaos but an easy, flat walk along the lake to get into town. Beautiful views of the lake from the rooms too. It’s old and rooms need an update (they are actually doing this right now to half the hotel and I imagine the other half will be done soon too). The restaurants are great, lovely food and amazing views. Staff were hit and miss with their kindness. The man on reception is AMAZING and so accomodating, I don’t know his name but he was lovely vs a woman we had at one point who was much less accomodating and helpful. Same with dinner we had some really kind servers and then some grumpy ones. The other confusing point is the EVT system. No one really seems to acknowledge it or know how it works. I appreciate we booked through a third party but we’ve had no issues at other Rydges ro use our benefits (but not earn any points). We found mixed understandings but again the man on reception was happy to work through any issues and we appreciate that. Overall we like it here and hope to stay again once it’s renovated and refreshed as a QT
Stayed 2 nights in Mar 2025

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
Sink didn’t work for two day stay. Balcony door lock didn’t work. No amenities and the room was basic and dated. Charged extra for parking. For almost $500 a night NZ$ it was not what I was expecting.
Stayed 2 nights in Mar 2025

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and views

Location was perfect. Easy walk to town and great view of lake from room
Stayed 3 nights in Feb 2025

10/10 Excellent

Bevan

Traveled with partner
Beautiful location, very nice hotel, bar and restaurant. Room was a bit small.
Stayed 2 nights in Feb 2025

8/10 Good

Penny

Stayed 2 nights in Feb 2025

8/10 Good

Jay

Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from the main road
Stayed 2 nights in Feb 2025

6/10 Okay

Emma

Business traveler
Liked: Room comfort
Stayed 5 nights in Feb 2025

6/10 Okay

neale

Stayed 6 nights in Feb 2025

8/10 Good

Denise, Ronald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing renovations, so will only get better. What I liked: - Bus stops right out front, so easy and inexpensive transfer from the airport. - Walkable to town, but far enough away to be quiet. - Decent buffet breakfast options - Nice view of the lake - Front desk staff were extremely helpful in reconfirming any tours we had booked. - Nice little beach\park area across the street to enjoy. We had the one bedroom suite - definitely tired and dated, but was still comfortable. No AC, so opened the windows at night which was fine.
Stayed 5 nights in Jan 2025

10/10 Excellent

Carol

Liked: Property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Patrick Jason

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

8/10 Good

john, Ridgewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally good, very walkable to the restaurants, bars and shops. Spectacular views from the restaurant and Bar. Drawbacks, no AC and if you leave the windows open, the road is very noisy in the morning and the trees parcially block the lake. All that said, i would stay there again.
Stayed 4 nights in Feb 2025

4/10 Poor

Arne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would never stay again

The hotel was sub par in every way. Rude and combative front desk manager when I told him we had no water at pressure at all in our shower. Room was dirty when we checked in. Clearly regional managers are unaware how tattered and underwhelming this property has become. Very disappointing on so many levels. Too bad. We expected to like it
Stayed 3 nights in Jan 2025