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Sherwood Queenstown

4.0 star property

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Photo gallery for Sherwood Queenstown

Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Front of property - evening/night
Property amenity
Soundproofing, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Mall
    ‪4 min drive‬
  • Skyline Queenstown
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for LODGE QUEEN BUNK ROOM

LODGE QUEEN BUNK ROOM | Soundproofing, free WiFi, bed sheets

LODGE QUEEN BUNK ROOM

  • 312 sq ft
  • Sleeps 3
  • 2 Queen Bunk Beds

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM QUEEN STUDIO WITH LAKE VIEW

Garden view

PREMIUM QUEEN STUDIO WITH LAKE VIEW

  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 807 sq ft
  • Lake view
  • Sleeps 5
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | Soundproofing, free WiFi, bed sheets

STANDARD TWIN ROOM

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for WATERFALL QUEEN

Soundproofing, free WiFi, bed sheets

WATERFALL QUEEN

  • 312 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

  • 484 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for LODGE QUEEN

Soundproofing, free WiFi, bed sheets

LODGE QUEEN

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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Exterior

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  • Free WiFi
  • Air conditioning
  • Laundry
  • Gym
4.5 out of 5, Wonderful, (1114)
The price is $139
All taxes and fees included in total
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About this property

Sherwood Queenstown

4-star Queenstown hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Sherwood Queenstown features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers spa services, a terrace, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Sherwood Queenstown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 8 to 35 for adults and NZD 8 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 35 for adults, and NZD 8.00 to 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 398 out of 833 reviews
Rating 8 - Good. 257 out of 833 reviews
Rating 6 - Okay. 118 out of 833 reviews
Rating 4 - Poor. 42 out of 833 reviews
Rating 2 - Terrible. 18 out of 833 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Nish

Stayed 2 nights in Nov 2024

8/10 Good

Liang

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 2 nights in Nov 2024

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Great food at the restaurant but the rooms are very basic. Not even a hook to hang your towel or the bathmat. No privacy if you open the bathroom window, extractor fan in bathroom didn't work. You have to have the blinds closed all the time to have any privacy so the room is very dark.
Stayed 1 night in Dec 2024

8/10 Good

Adair

Traveled with group
Liked: Cleanliness, staff & service
Room small no tv a little noisy but otherwise good
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay - Staff friendly and very helpful. Convenient location.
Stayed 1 night in Dec 2024

2/10 Terrible

SUNNY

Disliked: Amenities, property conditions & facilities
Missed some of the basic things in this price. Microwave was mising in room. Room didnt have locks in bathrom door. Big privacy issue for a family. Not everyone is a couple. No allotted parking for guests. Guests with rooms had to park outside while temporary guests were parking inside. Overall terrible management.
Stayed 3 nights in Nov 2024

10/10 Excellent

Asha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible service and the room is dark and terrible and it needs updating and should not be put on market for customers! Hopeless! The room has outdated taps and it was very terrible. The staff was rude and they didn’t have basic amenities like TV in the room.
Stayed 1 night in Nov 2024

8/10 Good

Toby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely one night stay at Sherwood but it could have been slightly better. We did message ahead of time as it was our anniversary, and we were told that a note would be made of this on our booking and then nothing was done on arrival. The bed was very comfy and the rooms cosy. The service was good too. There was a function which was very loud, so we requested a fan to be brought to the room which was promptly given to us. Parking was a bit of a challenge, we had to do a couple of loops to try and find a car park as it was so busy. A good stay and I would recommend, but just a couple of areas that could be improved :)
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2024

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value stay everything had been thought of.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Lovely rea
Stayed 2 nights in Nov 2024

6/10 Okay

Naveen

Traveled with family and small children
Liked: Cleanliness
This eco friendly property is overpriced. Mountain View rooms don't really have the view. The Spanish speaking person at friend desk was rude. Food options were decent but there was a lot of wait time. Bed was comfortable and room was spacious.
Stayed 1 night in Nov 2024

10/10 Excellent

pushpanjali

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to place every time i come to Queenstown. It is cozy, warma nd welcoming. The people are friendly and accomodating. Also adore their commitment to sustainability and community. Highly recommend!
Stayed 5 nights in Nov 2024

10/10 Excellent

Lydia

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ethan Christopher

Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with partner
Second time back and can’t wait for the third time!
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable hotel in attractive setting, conveniently situated between airport and town with easy access to bus route and views over the lake. Restaurant has excellent service and a very interesting menu. To be recommended.
Stayed 2 nights in Nov 2024

8/10 Good

Ali

Stayed 3 nights in Jul 2024

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bruce

Stayed 1 night in Oct 2024

6/10 Okay

Hamish

Liked: Cleanliness
Decent value for money comfortable but lacking some more comfortable features like a couch or television.
Stayed 2 nights in Oct 2024

6/10 Okay

Lily Veronica

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Great restaurant, not so great rooms. Lot of “eco-friendly” measures that just lower the quality of stay (e.g., rooms haven’t been renovated “intentionally”). Away from town so probably need to take the bus, uber, or drive.
Stayed 12 nights in Oct 2024

2/10 Terrible

Emily

Stayed 1 night in Oct 2024