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Sherwood Queenstown

4.0 star property

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Photo gallery for Sherwood Queenstown

Bar (on property)
Breakfast, lunch, dinner served; Modern European cuisine, garden views
Soundproofing, free WiFi, bed sheets
BBQ/picnic area
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min drive‬
  • TSS Earnslaw Steamship
    ‪5 min drive‬
  • Skyline Queenstown
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for LODGE QUEEN TRIPLE

Soundproofing, free WiFi, bed sheets

LODGE QUEEN TRIPLE

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Living room

PREMIUM TWO BEDROOM APARTMENT

  • 807 sq ft
  • Lake view
  • Sleeps 5
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | Soundproofing, free WiFi, bed sheets

STANDARD TWIN ROOM

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for WATERFALL QUEEN

Soundproofing, free WiFi, bed sheets

WATERFALL QUEEN

  • 312 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

Soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

  • 484 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for LODGE QUEEN

Soundproofing, free WiFi, bed sheets

LODGE QUEEN

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | View from room

SHERWOOD SUITE MOUNTAIN VIEW

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE

Living area

SHERWOOD SUITE

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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About this property

Sherwood Queenstown

4-star Queenstown hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Sherwood Queenstown features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers spa services, a terrace, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Sherwood Queenstown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 8 to 35 for adults and NZD 8 to 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 8.00 to 35 for adults, and NZD 8.00 to 35 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 415 out of 861 reviews
Rating 8 - Good. 263 out of 861 reviews
Rating 6 - Okay. 122 out of 861 reviews
Rating 4 - Poor. 42 out of 861 reviews
Rating 2 - Terrible. 19 out of 861 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Amitojpreet

Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, but it was difficult if you had a room on the top floor trying to carry luggage up the stairs as there are no lifts…thin walls
Stayed 3 nights in Jan 2025

6/10 Okay

Sajeesh

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

kate

Stayed 1 night in Jan 2025

8/10 Good

Tess

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus just outside. For $2 it takes you into QTown. Very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing staying in the waterfall rooms, reminds me of an American ranch vibe
Stayed 1 night in Jan 2025

6/10 Okay

Lorna

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Sherwood. Room was clean and very comfortable with lake view. We had two meals, dinner and breakfast. Couldn't speak highly enough of both experiences. Staff were all very friendly and helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Madeline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little isolated but very nice place
Stayed 2 nights in Jan 2025

8/10 Good

amol

Traveled with group
Liked: Cleanliness, room comfort

Great location with some minor issues.

We stayed at the 2 bedroom Paradise unit with a lake view which was fantastic. The rooms were rustic chic and the overall vibe was excellent. Things that bothered me a little bit-Parking was hit or miss and sometimes you had to park far away. Some of the basic toiletries had to be requested for (you have to go and get them). I get the eco friendly part but for pete's sake put a latch in the toilet door when you rent out 2 or 3 bedroom units. I spent three nights there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ian, Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was outstanding. The hotel is within walking distance of the centre of Queenstown or you can get a bus outside that takes you into town for £2.
Stayed 6 nights in Jan 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The location was lovely, but the amenities were not at the expected level relative to price. Parking was limited, and on 2 out of 3 nights not available after returning from dinner in town. The 2 bedroom unit we had included one bathroom which was downstairs from bedrooms, and the kitchen did not include a microwave. Beds were comfy and we had a nice view. This place would be better suited if travelling as a couple than with a family.
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Amenities
Very comfy beds. No allocated parking. Massage onsite which was great. Enough room for a family and basic cooking facilities- no microwave, however a cooktop.
Stayed 2 nights in Jan 2025

10/10 Excellent

Veneta

Liked: Cleanliness, property conditions & facilities, room comfort

Comfy and cozy

Cozy hotel with a focus on eco friendly procedures.
Stayed 1 night in Jan 2025

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rustic chic

Lovely modern rustic stay with a clear focus on sustainability. We enjoyed booking the sauna on site. The shower was a bit fiddly to get the right temperature.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jason, Arundel

Stayed 1 night in Jan 2025

10/10 Excellent

richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rustic place. Easy bus to town or arrowtown. Really quick bus ride to airport. Rooms were cosy and had kitchen area for basic cooking and cold storage. Free parking is nice. I think it is really cool what they did with their sustainability choices.
Stayed 4 nights in Dec 2024

6/10 Okay

Brittany, Mount Sterling

Traveled with partner
Liked: Cleanliness, staff & service
Right away, we noticed that the parking situation was insane, with only one parking space it seemed for every 5 rooms. It was difficult to get our bags to the unlit stairwells to get them up to our room. We walked into the room and one of the only really nice things I can say about the room is that it had music playing on a stereo. The room looked like it hadn't been updated since 1970, as it had cork on the walls and light fixtures that were older than me. The staff was helpful, though.
Stayed 1 night in Dec 2024

8/10 Good

Lina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

4/10 Poor

WEIRAN

Disliked: Cleanliness, staff & service, property conditions & facilities
Two persons to stay 4 nights, but for 3 nights, only provide 3 bath towel. Whole room only had 2 uncomfortable chairs. Shower and hand
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and dine ! awesome staff and amazing restaurant !
Stayed 1 night in Dec 2024

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities

Great location

In great location if you have a car. Parking some times can be tricky as there is the restaurant customers that park there also. Service was ok. Bathrooms a bit outdated.
Stayed 6 nights in Dec 2024

6/10 Okay

Vikas

Stayed 5 nights in Nov 2024