Sherwood Queenstown

4.0 star property

Choose dates to view prices

Photo gallery for Sherwood Queenstown

Bar (on property)
Exterior
SHERWOOD SUITE MOUNTAIN VIEW | View from room
Soundproofing, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Mall
    ‪4 min drive‬
  • Skyline Queenstown
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

STANDARD KING ROOM

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

LODGE QUEEN TRIPLE

  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

PREMIUM KING ROOM WITH LAKE VIEW

  • Lake view
  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

PREMIUM TWO BEDROOM APARTMENT

  • Lake view
  • 807 sq ft
  • Sleeps 5
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

STANDARD TWIN ROOM

  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

WATERFALL QUEEN

  • Partial lake view
  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

FAMILY APARTMENT

  • 484 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

LODGE QUEEN

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

STANDARD KING ROOM WITH MOUNTAIN VIEW

  • Mountain view
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

SHERWOOD SUITE MOUNTAIN VIEW

  • Mountain view
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

SHERWOOD SUITE

  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

Similar properties

About this property

Sherwood Queenstown

4-star Queenstown hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Sherwood Queenstown features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers spa services, a terrace, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Sherwood Queenstown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 420 out of 867 reviews
Rating 8 - Good. 263 out of 867 reviews
Rating 6 - Okay. 122 out of 867 reviews
Rating 4 - Poor. 42 out of 867 reviews
Rating 2 - Terrible. 20 out of 867 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Marcia

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The staff wasn’t especially helpful when we checked in - they answered our questions in a perfunctory manner. It was disconcerting to walk into our room and find a set of dirty towels on one of the counters.
Stayed 1 night in Mar 2025

6/10 Okay

Trish

Traveled with partner
Location was good , room, was clean , recycling around the place not emptied quickly & smelt . Parking for guests a free for all , 2 nights we had to park out on the street
Stayed 3 nights in Feb 2025

8/10 Good

Marale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, quiet and family friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Sherwood Hotel in Queenstown is gorgeous, but it might not have been the best fit for us. We were expecting more of a resort vibe with extra amenities and a bit more attention to detail. The hotel focuses on conservation and minimalism, which is great, but it meant we had to request extra towels and supplies. The breakfast was outstanding, with high-quality food and presentation. It's a bit out of the way from the main city, so we had to rely on Uber rides. The hotel was quiet and had great lake views, but the walls were a bit thin, and the bathrooms were outdated. Overall, it’s a unique, eco-friendly place that reminded me of a more "crunchy granola" version of the Ace Hotel.

4/10 Poor

arti

Liked: Cleanliness
Disliked: Property conditions & facilities
Bad experience
Stayed 1 night in Feb 2025

8/10 Good

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Easy location, comfortable excellent servixe
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Vipul

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice views Awesome coffee Late easy checkin
Stayed 2 nights in Feb 2025

6/10 Okay

Marcus, Calgary

Traveled with partner
This place is okay but not great. Car transportation is definitely necessary if you want easy access to Queenstown.
Stayed 4 nights in Jan 2025

6/10 Okay

Amitojpreet

Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, but it was difficult if you had a room on the top floor trying to carry luggage up the stairs as there are no lifts…thin walls
Stayed 3 nights in Jan 2025

6/10 Okay

Sajeesh

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

kate

Stayed 1 night in Jan 2025

8/10 Good

Tess

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus just outside. For $2 it takes you into QTown. Very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing staying in the waterfall rooms, reminds me of an American ranch vibe
Stayed 1 night in Jan 2025

6/10 Okay

Lorna

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay at Sherwood. Room was clean and very comfortable with lake view. We had two meals, dinner and breakfast. Couldn't speak highly enough of both experiences. Staff were all very friendly and helpful.
Stayed 1 night in Jan 2025

6/10 Okay

Madeline

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little isolated but very nice place
Stayed 2 nights in Jan 2025

8/10 Good

amol

Traveled with group
Liked: Cleanliness, room comfort

Great location with some minor issues.

We stayed at the 2 bedroom Paradise unit with a lake view which was fantastic. The rooms were rustic chic and the overall vibe was excellent. Things that bothered me a little bit-Parking was hit or miss and sometimes you had to park far away. Some of the basic toiletries had to be requested for (you have to go and get them). I get the eco friendly part but for pete's sake put a latch in the toilet door when you rent out 2 or 3 bedroom units. I spent three nights there.
Stayed 3 nights in Jan 2025

10/10 Excellent

Ian, Kent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food in the restaurant was outstanding. The hotel is within walking distance of the centre of Queenstown or you can get a bus outside that takes you into town for £2.
Stayed 6 nights in Jan 2025

6/10 Okay

Anthony

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The location was lovely, but the amenities were not at the expected level relative to price. Parking was limited, and on 2 out of 3 nights not available after returning from dinner in town. The 2 bedroom unit we had included one bathroom which was downstairs from bedrooms, and the kitchen did not include a microwave. Beds were comfy and we had a nice view. This place would be better suited if travelling as a couple than with a family.
Stayed 3 nights in Jan 2025

8/10 Good

Jessica

Traveled with family and small children
Liked: Amenities
Very comfy beds. No allocated parking. Massage onsite which was great. Enough room for a family and basic cooking facilities- no microwave, however a cooktop.
Stayed 2 nights in Jan 2025