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Sherwood Queenstown

4.0 star property

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Photo gallery for Sherwood Queenstown

Bar (on property)
Bicycling
Meeting facility
Food and drink
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Queenstown Gardens
    ‪4 min drive‬
  • Queenstown Mall
    ‪4 min drive‬
  • Skyline Queenstown
    ‪5 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪5 min drive‬

Room options

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD KING ROOM

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for LODGE QUEEN TRIPLE

1 bedroom, soundproofing, free WiFi, bed sheets

LODGE QUEEN TRIPLE

9.2 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

Garden view

PREMIUM KING ROOM WITH LAKE VIEW

8.0 out of 10
Very good
(3 reviews)
  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | 1 bedroom, soundproofing, free WiFi, bed sheets

PREMIUM TWO BEDROOM APARTMENT

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • Lake view
  • Sleeps 5
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD TWIN ROOM

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for WATERFALL QUEEN

1 bedroom, soundproofing, free WiFi, bed sheets

WATERFALL QUEEN

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for FAMILY APARTMENT

1 bedroom, soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

7.4 out of 10
Good
(9 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for LODGE QUEEN

1 bedroom, soundproofing, free WiFi, bed sheets

LODGE QUEEN

9.2 out of 10
Wonderful
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | 1 bedroom, soundproofing, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | 1 bedroom, soundproofing, free WiFi, bed sheets

SHERWOOD SUITE MOUNTAIN VIEW

  • 431 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE

1 bedroom, soundproofing, free WiFi, bed sheets

SHERWOOD SUITE

8.8 out of 10
Excellent
(8 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

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About this property

Sherwood Queenstown

4-star Queenstown hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Sherwood Queenstown features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers spa services, a terrace, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Sherwood Queenstown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
SHERWOOD - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 430 out of 880 reviews
Rating 8 - Good. 265 out of 880 reviews
Rating 6 - Okay. 123 out of 880 reviews
Rating 4 - Poor. 42 out of 880 reviews
Rating 2 - Terrible. 20 out of 880 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Charlottie

Traveled with group
Liked: Cleanliness, staff & service

Nice and Friendly staff

Valentino, the receptionist, provides excellent customer service and is amiable. With patience, he is assisting us in finding twin beds rather than king beds.
Stayed 1 night in Apr 2025

10/10 Excellent

Nasim

Traveled with family
Liked: Amenities
The vibe and atmosphere was remarkable.
Stayed 5 nights in Apr 2025

8/10 Good

Hamish

Stayed 1 night in Mar 2025

2/10 Terrible

Shinu

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Shannon

Traveled with partner
Liked: Cleanliness, staff & service
A bit too minimalistic for my taste, but it was a safe and clean environment that I was thankful for. The restaurant was amazing!
Stayed 5 nights in Mar 2025

8/10 Good

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thin walls, i could hear my neighbor moving his chair
Stayed 2 nights in Mar 2025

8/10 Good

Phil, Cromer Heights

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property to stay at. It is the only property in my experience that actually implements excellent environmental practices- well done Sherwood.
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Disliked: Staff & service

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Madeleine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely! We loved our room and our stay here. Amazing food and drinks at the restaurant too!
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best restaurant in town.
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay outside of QT
Stayed 1 night in Mar 2025

10/10 Excellent

Ayesha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We adored the Sherwood! It was so beautiful and the room was stunning. The restaurant is also a must visit,
Stayed 1 night in Mar 2025

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice location right by the lake and with chess games, tennis and all...
Stayed 1 night in Mar 2025

10/10 Excellent

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Judith Mary

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

10/10 Excellent

Glenis

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, fabulous hot shower, warm room and extremely comfortable beds. Great decor and excellent restaurant even if it was a little pricey, but superb service and food so worth paying in a tourist hot spot.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay at Sherwood and it was even better than the first. Our room was beautiful. The gardens and common areas are beautiful. Our dinner was amazing! This will be the only place we stay in Queenstown from now on
Stayed 1 night in Mar 2025

10/10 Excellent

Robyn

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant is excellent. The hotel itself puts a strong emphasis on environmental sustainability. Rooms are varied and a little quaint. Staff is very friendly and helpful. Amenities include sauna and yoga. Massages can be booked. Town is a long walk away — but a bus comes by every 15 minutes.
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, property conditions & facilities
The place has been designed as a retrofit, with a sustainability focus, but the quality of the rooms is not very good. The plumbing seemed to have some problems with odour. The service at check in and in the restaurant was dreadful. Very slow and snobbish attitude from most of the staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Jackson

Stayed 1 night in Feb 2025

6/10 Okay

Marcia

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The staff wasn’t especially helpful when we checked in - they answered our questions in a perfunctory manner. It was disconcerting to walk into our room and find a set of dirty towels on one of the counters.
Stayed 1 night in Mar 2025