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Sherwood Queenstown

4.0 star property

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Photo gallery for Sherwood Queenstown

Soundproofing, free WiFi, bed sheets
Food and drink
Exterior
Bicycling
Breakfast, lunch, dinner served; garden views

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Housekeeping
  • Bar
  • Laundry
$139
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
554 Frankton Road, Goldfield Heights, Queenstown, 9300
  • Place, Frankton Beach
    ‪3 min drive‬
  • Place, Queenstown Gardens
    ‪3 min drive‬
  • Place, Skyline Queenstown
    ‪4 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪4 min drive‬

Room options

View all photos for LODGE QUEEN TRIPLE

LODGE QUEEN TRIPLE | Soundproofing, free WiFi, bed sheets

LODGE QUEEN TRIPLE

9.2 out of 10
Wonderful
(7 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for LODGE QUEEN

Living area

LODGE QUEEN

9.4 out of 10
Exceptional
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD KING ROOM WITH MOUNTAIN VIEW

STANDARD KING ROOM WITH MOUNTAIN VIEW | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM WITH MOUNTAIN VIEW

7.0 out of 10
Good
(2 reviews)
  • 323 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for FAMILY APARTMENT

Soundproofing, free WiFi, bed sheets

FAMILY APARTMENT

7.6 out of 10
Good
(10 reviews)
  • 484 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for SHERWOOD SUITE

Soundproofing, free WiFi, bed sheets

SHERWOOD SUITE

8.8 out of 10
Excellent
(10 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for SHERWOOD SUITE MOUNTAIN VIEW

SHERWOOD SUITE MOUNTAIN VIEW | Soundproofing, free WiFi, bed sheets

SHERWOOD SUITE MOUNTAIN VIEW

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Futons

View all photos for PREMIUM KING ROOM WITH LAKE VIEW

PREMIUM KING ROOM WITH LAKE VIEW | Soundproofing, free WiFi, bed sheets

PREMIUM KING ROOM WITH LAKE VIEW

8.0 out of 10
Very good
(3 reviews)
  • 431 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for PREMIUM TWO BEDROOM APARTMENT

PREMIUM TWO BEDROOM APARTMENT | Soundproofing, free WiFi, bed sheets

PREMIUM TWO BEDROOM APARTMENT

10.0 out of 10
Exceptional
(1 review)
  • 807 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 3 Twin Beds, 1 Queen Bed and 2 Twin Futons

View all photos for STANDARD KING ROOM

STANDARD KING ROOM | Soundproofing, free WiFi, bed sheets

STANDARD KING ROOM

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for WATERFALL QUEEN

Living area

WATERFALL QUEEN

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

View all photos for STANDARD TWIN ROOM

STANDARD TWIN ROOM | Soundproofing, free WiFi, bed sheets

STANDARD TWIN ROOM

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Lodge Queen

  • Sleeps 2

Standard Twin

  • Sleeps 2

Standard King

  • Sleeps 2

View all photos for Lodge Queen Triple Room

Soundproofing, free WiFi, bed sheets

Lodge Queen Triple Room

  • Sleeps 2

Standard King Room With Mountain View

  • Sleeps 2

Sherwood Suite

  • Sleeps 3

View all photos for Waterfall Queen Room Mountain View

Soundproofing, free WiFi, bed sheets

Waterfall Queen Room Mountain View

  • Sleeps 2

View all photos for Family Suite

Soundproofing, free WiFi, bed sheets

Family Suite

  • Sleeps 3

View all photos for Premium Two Bedroom Apartment With Lake View

Soundproofing, free WiFi, bed sheets

Premium Two Bedroom Apartment With Lake View

  • Sleeps 5

One-Bedroom Apartment

  • Sleeps 3

Sherwood Suite With Mountain View

  • Sleeps 3

Premium Queen With Lake View

  • Sleeps 2

Premium King With Lake View

  • Sleeps 2

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About this property

Sherwood Queenstown

4-star Queenstown hotel with restaurant
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Sherwood Queenstown features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and a meeting room. This Queenstown hotel also offers spa services, a terrace, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Sherwood Queenstown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
SHERWOOD - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 30 to 35 for adults and NZD 15 to 29 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • SHERWOOD

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Hiking/biking trails
  • Ski equipment rentals
  • Ski storage
  • Yoga classes

Family friendly

  • Arcade/game room
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • 8 buildings
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 30 to 35 for adults, and NZD 15 to 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown

Sherwood Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 470 out of 946 reviews
Rating 8 - Good. 279 out of 946 reviews
Rating 6 - Okay. 129 out of 946 reviews
Rating 4 - Poor. 47 out of 946 reviews
Rating 2 - Terrible. 21 out of 946 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

frederick

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Gretchen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the natural textiles and materials in the room, that there's no TV, the delicious restaurant...and complementary sauna.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Our second time staying here - and have loved it both times.
Stayed 1 night in Aug 2025

8/10 Good

REGAN

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Zara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent for a family of five as there are enough beds in one room for everyone. The room decor is really cute and it’s very handy having a small kitchenette. We also loved the outdoor fireplace - this was the highlight of our stay and would keep us coming back! Food is excellent too. Can see why the restaurant is always busy! If there was one thing that was a negative it is that the room had an old body / hair smell. I understand they are keeping it eco friendly which I love! But an easy fix is to light some Palo Santo sticks. Overall would definitely return!
Stayed 2 nights in Aug 2025

10/10 Excellent

Joel, Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel that really makes you feel like you in Queenstown. Unique, one stop stay for all you need.
Stayed 6 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a really special, cosy hotel that feels like being in a luxurious chalet.
Stayed 5 nights in Aug 2025

8/10 Good

Annie

Traveled with family
Liked: Staff & service
Loved the restaurant. Food was excellent.
Stayed 2 nights in Aug 2025

8/10 Good

Stella

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the family apartment facilities
Stayed 3 nights in Jul 2025

6/10 Okay

HENRY

Liked: Cleanliness, staff & service
Friendly staff and beds were comfortable. However, the biggest issue for us were the showers. With 3 faucets to operate, the process is not intuitive as to how much turning one should apply to each faucet to get hot water running. When trying to find information about the showers in the room info book is not really helpful, and you just get a 'thank you for your patience' if you struggle to get it right quickly. I feel like that's not good enough. Especially after a long day of driving, and travelling with children, all one wants is the basics to be there - and I think hot water in the shower is one. The rest is secondary. Hope you can get this sorted out quickly.
Stayed 1 night in Jul 2025

6/10 Okay

Taylor

Stayed 1 night in May 2025

2/10 Terrible

Sze Ka

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

the price as reasonable but the room was dirty and poorly maintained. The batheroom had a strong unpleasant smell, the towels ahd a musty odor, and even the sofa was filthy. Parking was also very difficult to find a spot.
Stayed 2 nights in Jul 2025

10/10 Excellent

Danica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the food
Stayed 1 night in Jul 2025

10/10 Excellent

Piyaporn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No regret for staying at the Sherwood Hotel. The room was clean, the staff were friendly, parking spot was just right in front of our room. Not far from the airport and the city centre, very convenient at least for us. ♥️
Stayed 3 nights in Jul 2025

10/10 Excellent

Tamsin Megan

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 2 nights in Jul 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A wonderful experience - spacious room and the restaurant was the best we had in Queenstown! It will be our place to stay next time we are there.
Stayed 7 nights in Jul 2025

8/10 Good

Mary

Stayed 1 night in Jul 2025

8/10 Good

Adolfo

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean rooms although there was no tv and microwave in the room. Strong wifi.
Stayed 2 nights in Jul 2025

8/10 Good

Jefcoate

Liked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Sylvester

Traveled with family and small children
Liked: Cleanliness
Overall reasonable, clean and maintained. Suggestions: should have allocated carkings and a microwave in rooms would be very helpful
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the character of the room, nicely decorated with an earthy feel . Our best stay so far in NZ.
Stayed 1 night in Jul 2025