This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Sherwood Queenstown offers 78 accommodations with hair dryers and complimentary toiletries. This Queenstown hotel provides complimentary wireless Internet access. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sherwood. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Sherwood Queenstown features a full-service spa. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This 4-star property offers access to a business center and a meeting room. This eco-certified hotel also offers spa services, a terrace, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.
Sherwood Queenstown is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
SHERWOOD - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: NZD 8 to 16 for adults and NZD 8 to 8 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
SHERWOOD
Things to do
Arcade/game room
Bicycle rentals
Full-service spa
Hiking/biking trails
Ski equipment rentals
Ski storage
Yoga classes
Family friendly
Arcade/game room
In-room babysitting (surcharge)
In-room refrigerator
Laundry facilities
Snack bar/deli
Soundproofed rooms
Travel crib
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Water dispenser
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center
Meeting room
Outdoors
Garden
Picnic area
Terrace
Vegetable garden
Full-service spa
Massage
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
2 floors
8 buildings
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Fireplace in lobby
Local artist showcase
Locally-owned and organized tours and activities
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Shower
Towels provided
Food and drink
Coffee/tea maker
Refrigerator
More
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Eco-friendly toiletries
Heating
Recycling
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: NZD 40.00
Special check-in instructions
The property charges 3.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately NZD 8.00 to 16.00 for adults, and NZD 8.00 to 8.00 for children
Late check-out fee: NZD 40.00 (subject to availability)
Credit card charges are subject to a surcharge of 3.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Sherwood Queenstown Hotel
Sherwood Queenstown Hotel
Sherwood Queenstown Queenstown
Sherwood Queenstown Hotel Queenstown
Sherwood Queenstown Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were lovely and the restaurant is great, but the room was SO NOISY. Our room was on the bottom floor next to the stairs and it was just footsteps and thumping the entire time. The room is nothing special but I do like the ethos of the place. I recommend the yoga class but we wouldn't stay again.
In property restaurant there was private function due to this property guest wasn’t allowed to dine on 9/08/24 I also was denied entry in restaurant then I had to order online to get dinner not worth it to stay
PRABHJOT SINGH
Stayed 2 nights in Aug 2024
6/10 Okay
Rachel
Aug 7, 2024
Rachel
Stayed 1 night in Aug 2024
6/10 Okay
Rachel
Traveled with family
Aug 7, 2024
Disliked: Staff & service, amenities
The property location is nice. Close to queenstown and tucked up on a hill. Very quaint and a restaurant on site if needed. However upon arrival we were aggressively asked to upgrade and tour more expensive rooms. Staff even came after we checked in to our room to ask again for us to move and spend extra ($100 a night). So our room didn’t have a view and we wonder if this is a tactic to make more money. There were things that didn’t work in the room and when mentioned were not addressed. What was really disappointing is we forgot 2 items in the room and realized after being on the road for an hour. I emailed them to let them know exactly what was forgotten and where and their response was that nothing was left. I followed up and never heard back. One item was my electrical adapter and it was still in the box but was apparently nowhere to be found. In any event, nice enough place but wouldn’t go back.
Overall its very good value for money and was a great experience. Some areas to improve, Parking can fill up in the evening if you arrive too late. The heating could be better, but it depends which room you get. The bed was a bit hard and a lower quality then average. Lastly if you use a sauna regularly its a bit cooler then avg. For us it maxed at 60 degrees celcius.
It was a lovely property, close to public transport and the teas and coffees provided were divine. I also loved the environmental focus of the property. I would definitely stay there again and recommend highly to family and friends.