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Sudima Queenstown Five Mile

4.5 star property

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | Premium bedding, in-room safe, desk, soundproofing
Couples treatment rooms, body treatments, hydrotherapy, body scrubs
Modern European cuisine
Front of property
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
$198
includes taxes & fees
Jan 22 - Jan 23

Explore the area

View in a map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Alpine Aqualand
    ‪13 min walk‬
  • Place, Frankton Beach
    ‪20 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin

9.6 out of 10
Exceptional
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, soundproofing

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | Premium bedding, in-room safe, desk, soundproofing

Alpine View King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

8.8 out of 10
Excellent
(3 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Alpine View King

Premium bedding, in-room safe, desk, soundproofing

Alpine View King

  • Sleeps 2

View all photos for Alpine View Twin

Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

  • Sleeps 3

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

  • Sleeps 5

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

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Exterior
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About this property

Sudima Queenstown Five Mile

4.5-star Queenstown hotel, connected to a shopping center in Frankton
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and conference space are onsite.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Sudima Queenstown Five Mile features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers spa services, dry cleaning/laundry services, and 24-hour room service. Complimentary covered self parking is available on site.

Sudima Queenstown Five Mile is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 466 out of 664 reviews
Rating 8 - Good. 154 out of 664 reviews
Rating 6 - Okay. 28 out of 664 reviews
Rating 4 - Poor. 12 out of 664 reviews
Rating 2 - Terrible. 4 out of 664 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Abbey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location (about 15 minutes outside of Queenstown); amazing staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service, friendly staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Rakesh

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy,
Stayed 1 night in Sep 2025

6/10 Okay

Sathya

Stayed 2 nights in Sep 2025

8/10 Good

HG

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and modern hotel and facilities with friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Kaylee

Stayed 3 nights in Sep 2025

8/10 Good

Rachel

Stayed 4 nights in Sep 2025

10/10 Excellent

Saumil

Liked: Amenities
Great hotel with awesome views
Stayed 2 nights in Sep 2025

10/10 Excellent

gisela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room spacious and clean. Great location easily access to many places.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kiran

Traveled with family and small children
Liked: Amenities
Spotless! Excellent
Stayed 3 nights in Sep 2025

8/10 Good

Saumil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Remember, there are limited hotel parking but unlimited free shopping mall parking around the hotel. Hotel should do key card access in lift but unfortunately it’s open for all, which is bit a safety issue, otherwise all good
Stayed 1 night in Sep 2025

8/10 Good

Tanya

Traveled with family
Liked: Cleanliness, room comfort
The most comfy beds ever . Helpful staff Great location
Stayed 2 nights in Sep 2025

10/10 Excellent

Julia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly. Room clean and sleek. Parking great. The hotel is in a new shopping area with all the shops, dinning etc, only 10 minutes drive to the town center, very convenient.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adhil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Sudima was worth what was paid for. Clean and tidy rooms, excellent location and views from room, overlooking the ice tipped mountains. Great work done by the lady at reception. Very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sudima Queenstown

Located in a mall area a few miles outside of the main tourist area of Queenstown. Very comfortable beds and lovely view of mountains. Handy to have all the restaruants, grocery, and cafes right in the same location.
Stayed 2 nights in Sep 2025

10/10 Excellent

Brooke

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel - Highly recommend

Great location if you need to be close to the airport. Really comfortable bed/pillows and spotlessly clean! Amazing Views!
Stayed 1 night in Sep 2025

8/10 Good

Lincoln

Traveled with family and small children
Liked: Staff & service, amenities
Everything was great except when we arrived, there was a dirty dish tray at our doorstep. Not very welcoming. The rest of the stay was good
Stayed 4 nights in Sep 2025

10/10 Excellent

Joseph

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty Good

Nice hotel, large double beds, walking distance to shops.
Stayed 3 nights in Sep 2025

10/10 Excellent

Danielle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean and new and excellent location with easy parking and shops/eateries nearby. Buffet breakfast was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

Akshay

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very well suited hotel! Excellent
Stayed 7 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

JOSHUA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Cant beat the Sudima Queenstown, fantastic location, close to shops and restaurants, and also to the Remarkables ski field.... Frankton is always my preferred choice, away from the chaos of Queenstown proper, and also close to the airport as well.
Stayed 4 nights in Aug 2025

6/10 Okay

Jeanine

Traveled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

lance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free parking the enterance of the building ghe breakfast buffet was amazing
Stayed 1 night in Aug 2025