See all properties

Sudima Queenstown Five Mile

4.5 star property

Choose dates to view prices

Photo gallery for Sudima Queenstown Five Mile

Alpine View King | Premium bedding, in-room safe, desk, soundproofing
Front of property
Modern European cuisine
Lobby
Couples treatment rooms, body treatments, hydrotherapy, body scrubs

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa
$135
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Remarkables Park Town Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪11 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin

9.6 out of 10
Exceptional
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, soundproofing

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | Premium bedding, in-room safe, desk, soundproofing

Alpine View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Alpine View King

Premium bedding, in-room safe, desk, soundproofing

Alpine View King

  • Sleeps 2

View all photos for Alpine View Twin

Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

  • Sleeps 3

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

  • Sleeps 5

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

  • Sleeps 2

Similar properties

Exterior
Holiday Inn Queenstown Remarkables Park by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.6 out of 5, Wonderful, 549 reviews
Holiday Inn Queenstown Remarkables Park by IHG

About this property

Sudima Queenstown Five Mile

4.5-star Queenstown hotel, connected to a shopping center in Frankton
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and conference space are onsite.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Sudima Queenstown Five Mile features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers spa services, dry cleaning/laundry services, and 24-hour room service. Complimentary covered self parking is available on site.

Sudima Queenstown Five Mile is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Reviews

Sudima Queenstown Five Mile Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 603 reviews
Rating 8 - Good. 141 out of 603 reviews
Rating 6 - Okay. 24 out of 603 reviews
Rating 4 - Poor. 11 out of 603 reviews
Rating 2 - Terrible. 4 out of 603 reviews

Reviews

10/10 Excellent

Jordy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely space!
Stayed 1 night in Apr 2025

10/10 Excellent

JIAQI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Woolworths just nearby and it is easy to go to Coronet Peak. There are also a few different styles of good restaurants nearby. The room also very good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very central to everything. Would definitely recommend to friends and stay there again. Thank you!
Stayed 10 nights in Jul 2025

10/10 Excellent

Xi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Lesley

Convenient and reasonable prices
Stayed 1 night in Jun 2025

10/10 Excellent

Berlinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small hotel, friendly staff, very convenient close to shops and restaurants. Few minutes to the airport. Highly recommend.
Stayed 4 nights in Jul 2025

6/10 Okay

E

Business traveler
Liked: Cleanliness, room comfort
After staying at Sudima in Kaikoura I was disappointed by the tired feeling Sudima in Qtown had. The soap and moisture products supplied in both Sudima I have stayed in are over powering and far too masculine for my liking (so much so I had to go out and buy my own products to use). A proper beer fridge would be good also - the unit in the room isn't a proper fridge so not good for people who need to have medicines etc kept at a cool temperature (this is needed as the rooms are very warm and you can only cool the room to 19 degrees)
Stayed 2 nights in Jun 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort

Okay

Hotels.com silver reward not offered. Hotel very warm. Bar/restaurant very noisey with no real atmosphere. Rooms comfortable but basic. Shower was good
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff that went out of the way to help
Stayed 1 night in Jun 2025

10/10 Excellent

Risha

Traveled with partner
Liked: Cleanliness, amenities
THE BEST SERVICE, LOCATION, AND VALUE FOR MONEY! I loved every bit of my stay here. It was absolutely fantastic and will be recommending to everyone I know. The location was an absolute highlight, everything was super accessible and very close to the airport making Uber quite cheap.
Stayed 3 nights in Jun 2025

8/10 Good

G, Lake Hawea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to facilities and services Very limited menu if wanting to order room service after 9pm. Even fries are not available. Seasonal e vegetable soup turned out to be Thai inspired pumpkin soup but was extra spicy. We were reim ursed for this, however ended up with just toast to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, super friendly staff, spotless clean. My new Queenstown regular hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Barry

Stayed 1 night in May 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The great view of mountains and planes flying in and out. Clean, warm, convenient, wonderfully comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Stuart

Stayed 2 nights in May 2025

8/10 Good

Janeen

Traveled with partner
Liked: Cleanliness
Slow check in but staff lovely, couldn't turn the heating any lower so room to warm for us overall rooms clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and high quality accommodation.
Stayed 5 nights in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alice

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in May 2025

10/10 Excellent

Ayesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The food service needs to be improved. We ordered room service and didn't find the food so great.
Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of six stayed at Sudima Queenstown for five nights, and from check-in to check-out, the experience was exceptional. The staff were incredibly welcoming and attentive, going above and beyond to make us feel at home—including a thoughtful surprise on my birthday, which truly made the stay even more special. The morning breakfasts were delicious, parking was effortless, and every staff member we encountered was friendly and helpful. The overall ambience of the hotel is relaxing and beautifully maintained. My family also made great use of the gym facilities and couldn’t speak more highly of them. Sudima has become our go-to place to stay whenever we visit Queenstown. The views from the hotel are some of the best we've seen, and we’re already looking forward to our next visit.
Stayed 4 nights in Apr 2025