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Sudima Queenstown Five Mile

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | In-room safe, desk, soundproofing, iron/ironing board
Front of property
Exterior
Couples treatment rooms, body treatments, hydrotherapy, body scrubs
Couples treatment rooms, body treatments, hydrotherapy, body scrubs

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    11 min walk
  • Frankton Beach
    3 min drive
  • Remarkables Park Town Centre
    4 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    3 min drive

Room options

View all photos for Deluxe King

Deluxe King | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | In-room safe, desk, soundproofing, iron/ironing board

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | In-room safe, desk, soundproofing, iron/ironing board

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View Twin

In-room safe, desk, soundproofing, iron/ironing board

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View King

In-room safe, desk, soundproofing, iron/ironing board

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

Similar properties

Property amenity

Heritage Queenstown

Pool
Hot Tub
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1087)
The price is $180
per night
$207 total
includes taxes & fees
Dec 11 - Dec 12
Heritage Queenstown

About this property

Sudima Queenstown Five Mile

4.5-star Queenstown hotel, connected to a shopping center in Frankton
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and dry cleaning are onsite.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Sudima Queenstown Five Mile features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers spa services, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Complimentary covered self parking is available on site.

Sudima Queenstown Five Mile is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 391 reviews" "
Rating 8 - Good. 98 out of 391 reviews" "
Rating 6 - Okay. 14 out of 391 reviews" "
Rating 4 - Poor. 8 out of 391 reviews" "
Rating 2 - Terrible. 3 out of 391 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

DAMIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this Hotel as modern clean and convenient to many shopping options
Stayed 1 night in Aug 2024

10/10 Excellent

DAMIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this Hotel as modern clean and convenient to many shopping options
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop over for a night near the airport. Easy access to shops and restaurants nearby. Hotel is clean, staff is friendly and helpful. Limited facilities however expected given it's a small hotel. Plenty of free parking outside of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super close to the airport and very friendly. The rooms are quite small if there’s more than one of you but everything was clean, shower was awesome, close to ammenities and fab shopping. If you are there to ski and you have a car, try and park where your car will get early sun otherwise you’ll have to wait for everything to defrost.
Stayed 1 night in Aug 2024

10/10 Excellent

Shayna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a modern and beautiful place to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

Youngeun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the stay. We will be back for sure.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chi Hung

Stayed 2 nights in Aug 2024

6/10 Okay

KWEE SENG

Liked: Cleanliness, staff & service
Room sound insulation not great. Close to airport with take off noise and neighbour was noisy
Stayed 7 nights in Jul 2024

10/10 Excellent

Jermain

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay in Sudima Five Mile. Super clean room, great facility and customer service. Thank you so much for having us.
Stayed 3 nights in Aug 2024

8/10 Good

Francis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, toiletries was good, complimentary water, tea and coffee, heating was good. We booked a Remarkables Room however the view wasn't as expected as it was on the first floor so the view was blocked by the buildings around the hotel
Stayed 4 nights in Jul 2024

10/10 Excellent

Storme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice free parking in shopping district
Stayed 2 nights in Aug 2024

8/10 Good

Ajesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua Grant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel reception staff were friendly and extremely helpful. Will definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Our stay was amazing! We arrived early and were able to drop off luggage freeing up space in our rental vehicle. They kindly did the same upon checkout as we weren’t flying out until 3pm. Reception staff were very helpful, friendly and accommodating. Rooms were clean, tidy and found beds super comfortable. Shower was fantastic with a rainforest shower head being an option. Location was perfect for us especially with teenage daughters who like to shop (this hotel is part of a shopping mall). Parking in shopping mall was free and easy - we were able to park close to hotel. We didn’t mind that this hotel was in the outskirts of Queenstown as every direction we travelled in, the view was stunning. This hotel provides best value for money and we would definitely stay there again 😊.
Stayed 3 nights in Jul 2024

6/10 Okay

Kazi Mahzuza

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great view
Great view with shops around but not good service. Short staffed
Stayed 2 nights in Jul 2024

10/10 Excellent

Bin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Woolworths, Kmart and coffee shop within 1 min walking distance. Airport 5 mins drive. Queenstown centre 10 mins drive. Close to remarkable ski resort.
Stayed 3 nights in Jul 2024

10/10 Excellent

vicie

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the lovely room, clean, lovely views and quiet plus a good deal.
Stayed 1 night in Jun 2024

8/10 Good

Maria

Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well presented and run
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and well maintained. It is one of the cleanest hotels we have stayed at in NZ. The only thing we didn’t like was that our room lacked fresh air as it had no windows. We all had nose bleeds by the end of our stay, felt similar to being on a long haul flight with recycled air.
Stayed 3 nights in Jul 2024

10/10 Excellent

B

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024