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Sudima Queenstown Five Mile

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | In-room safe, desk, soundproofing, iron/ironing board
Exterior
Couples treatment rooms, body treatments, hydrotherapy, body scrubs
Modern European cuisine
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    11 min walk
  • Remarkables Park Town Centre
    4 min drive
  • Queenstown Gardens
    8 min drive
  • Queenstown (ZQN-Queenstown Intl.)
    3 min drive

Room options

View all photos for Deluxe King

Deluxe King | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | In-room safe, desk, soundproofing, iron/ironing board

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | In-room safe, desk, soundproofing, iron/ironing board

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View Twin

In-room safe, desk, soundproofing, iron/ironing board

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View King

In-room safe, desk, soundproofing, iron/ironing board

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Queenstown Remarkables Park, an IHG Hotel

Free WiFi
Restaurant
Air conditioning
Gym
4.6 out of 5, Wonderful, (357)
The price is $149
per night
$171 total
includes taxes & fees
Jan 15 - Jan 16
Holiday Inn Queenstown Remarkables Park, an IHG Hotel

About this property

Sudima Queenstown Five Mile

4.5-star Queenstown hotel, connected to a shopping center in Frankton
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and dry cleaning are onsite.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Sudima Queenstown Five Mile features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers spa services, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Complimentary covered self parking is available on site.

Sudima Queenstown Five Mile is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 292 out of 421 reviews" "
Rating 8 - Good. 102 out of 421 reviews" "
Rating 6 - Okay. 16 out of 421 reviews" "
Rating 4 - Poor. 8 out of 421 reviews" "
Rating 2 - Terrible. 3 out of 421 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cherie

We didn’t like the parking set up . And the lighting in the room was not very good . But apart from that it was a nice place to stay
Stayed 1 night in Oct 2024

10/10 Excellent

Mana

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great
Stayed 3 nights in Sep 2024

10/10 Excellent

S R

Stayed 1 night in Jul 2024

8/10 Good

Krystine

Stayed 1 night in Sep 2024

10/10 Excellent

Claire

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So handy to everything you need if you want to stay just out of Queenstown. Super convenient for us with young kids with airport, pools and the shops all so close
Stayed 2 nights in Sep 2024

10/10 Excellent

Kerry

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely easy place to stay 😊
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Zhiying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Inderjeet

Stayed 2 nights in Aug 2024

10/10 Excellent

Sinead

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Sep 2024

4/10 Poor

Joshua

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed...
My experience regrettably was not great. Firstly the hotel, like all hotels during the 'Snow Machine' winter festival, increased its room rate by about 75% to take advantage of the Aussie revellers. I can understand that, but for that week there was no effort to control the noise by drunk youngsters returning back in the early hours of the morning, so those of us that paid the hiked up rates despite having no interest in the fewtival and paying a lot of money to go sking, had to put up with completely unacceptable noise and disruption at all hours of the night. I had one occasion where partygoers thought it would be a great idea to slide one of their groups passport under my door at some time around midnight, and then proceeded to bang on the door to get it back. I ignored them thinking they had the wrong room only to be called by reception asking me to look and see if there was a passport under the door in my room. I left the passport outside my room. I was woken up again at 2am by what I assume was the same group. I complained to reception about this situation ans was advised there was nothing they could do. So my advice to the hotel if the want return visitors in future is get some security during this week and enforce a strict policy prohibiting noise and disruption after hours. If I wanted to stay at a backpackers and have this kind of noise then I would have, but i did not expect this from a expensive hotel. It is very disappointing.
Stayed 4 nights in Sep 2024

8/10 Good

Kirstin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The room was clean and quiet with a nice sized bathroom. Close to dining options and the airport. Staff were lovely but the buffet breakfast is overpriced and the chrome cast wasn’t working so not much to watch on the Tv. Overall it was good- thanks!
Stayed 1 night in Sep 2024

8/10 Good

Dannielle

Stayed 7 nights in Aug 2024

10/10 Excellent

matt

Stayed 1 night in Aug 2024

10/10 Excellent

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

DAMIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this Hotel as modern clean and convenient to many shopping options
Stayed 1 night in Aug 2024

10/10 Excellent

DAMIAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this Hotel as modern clean and convenient to many shopping options
Stayed 3 nights in Aug 2024

10/10 Excellent

Louise

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stop over for a night near the airport. Easy access to shops and restaurants nearby. Hotel is clean, staff is friendly and helpful. Limited facilities however expected given it's a small hotel. Plenty of free parking outside of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was super close to the airport and very friendly. The rooms are quite small if there’s more than one of you but everything was clean, shower was awesome, close to ammenities and fab shopping. If you are there to ski and you have a car, try and park where your car will get early sun otherwise you’ll have to wait for everything to defrost.
Stayed 1 night in Aug 2024

10/10 Excellent

Shayna

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a modern and beautiful place to stay!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 3 nights in Aug 2024

10/10 Excellent

Youngeun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed the stay. We will be back for sure.
Stayed 3 nights in Aug 2024