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Sudima Queenstown Five Mile

4.5 star property

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | In-room safe, desk, soundproofing, iron/ironing board
Couples treatment rooms, body treatments, hydrotherapy, body scrubs
Exterior
Modern European cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa

Explore the area

Map
22 Grant Rd, Queenstown, Otago, 9300
  • Queenstown Event Centre
    ‪11 min walk‬
  • Queenstown Gardens
    ‪8 min drive‬
  • Skyline Queenstown
    ‪9 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Deluxe King

Deluxe King | In-room safe, desk, soundproofing, iron/ironing board

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | In-room safe, desk, soundproofing, iron/ironing board

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | In-room safe, desk, soundproofing, iron/ironing board

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Family

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Family

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Twin Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Twin Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View Twin

In-room safe, desk, soundproofing, iron/ironing board

Alpine View Twin

  • Sleeps 4
  • 2 Queen Beds

View all photos for Remarkables View King

In-room safe, desk, soundproofing, iron/ironing board

Remarkables View King

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

In-room safe, desk, soundproofing, iron/ironing board

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View King

In-room safe, desk, soundproofing, iron/ironing board

Alpine View King

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King

In-room safe, desk, soundproofing, iron/ironing board

Accessible King

  • Sleeps 2
  • 1 King Bed

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About this property

Sudima Queenstown Five Mile

4.5-star Queenstown hotel, connected to a shopping center in Frankton
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, conference space, and dry cleaning are onsite.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Sudima Queenstown Five Mile features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers spa services, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Complimentary covered self parking is available on site.

Sudima Queenstown Five Mile is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Sudima Queenstown Five Mile Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 372 out of 530 reviews
Rating 8 - Good. 122 out of 530 reviews
Rating 6 - Okay. 22 out of 530 reviews
Rating 4 - Poor. 10 out of 530 reviews
Rating 2 - Terrible. 4 out of 530 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Cody

Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Suzzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Convenient shopping area and an easy bus ride to town.
Stayed 5 nights in Feb 2025

10/10 Excellent

Karthik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in Frankton, bus access to Queenstown. Hotel itself is upscale with nearby spa and restaurants. Highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flight cancelled and needed a place to stay near airport. Lovely spot!
Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Not doing it
Stayed 1 night in Feb 2025

6/10 Okay

Matthew Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

kiyotaka

Stayed 2 nights in Jan 2025

10/10 Excellent

Una

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and price for what you get. Very nice newer hotel and clean.
Stayed 1 night in Feb 2025

10/10 Excellent

Jo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is extremely quiet and has the most comfy beds. When inside the room it was very sound proof, even with the airport close by and other loud speaking guests. Room had a really good view. Stayed a week and was a very good stay. Thanks and can't wait to stay again.
Stayed 8 nights in Jan 2025

6/10 Okay

Mel

Stayed 1 night in Jan 2025

8/10 Good

Aladdin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the credit card surcharge
Stayed 1 night in Jan 2025

8/10 Good

Ioanna, Beamsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatiom not to far from town quiet clean and modern
Stayed 2 nights in Jan 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, bed was so comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value new hotel about 10 mins from Queenstown

Located in Frankton, Sudima was convenient for us as we flew home the following day. There were some shops nearby and a few eateries but we chose to drive into Queenstown for dinner. The hotel was quite new; the rooms and public areas are comfortable and in good condition, the staff are helpful. Breakfast was average in quality, with definite room for improvement. Fresh juice self serve machine was a big plus. Overall, we were happy with the experience.Despite being near the airport, we heard no noise.
Stayed 1 night in Jan 2025

10/10 Excellent

sayuri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean
Stayed 1 night in Jan 2025

4/10 Poor

Chris

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Need to improve customer service.
Stayed 1 night in Jan 2025

10/10 Excellent

Youngchul

Stayed 1 night in Jan 2025

8/10 Good

Minra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great and very clean, The allocated room wasn't ready when trying to check in at 3:30 pm, fortunately, we were moved to another room. Dinner at the restaurant was below average. Kid's room is a wonderful idea and was great
Stayed 2 nights in Jan 2025

10/10 Excellent

mimi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel with spectacular breakfast.
Stayed 1 night in Jan 2025