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Sudima Queenstown Five Mile

4.5 star property

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Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | Premium bedding, in-room safe, desk, soundproofing
Front of property
Modern European cuisine
Modern European cuisine
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa
$177
includes taxes & fees
Dec 16 - Dec 17

Explore the area

View in a map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Alpine Aqualand
    ‪13 min walk‬
  • Place, Frankton Beach
    ‪20 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬

Room options

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin

Deluxe Twin | Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King

Deluxe King | Premium bedding, in-room safe, desk, soundproofing

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine View Twin

Alpine View Twin | Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Alpine View King

Alpine View King | Premium bedding, in-room safe, desk, soundproofing

Alpine View King

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Alpine View King

Premium bedding, in-room safe, desk, soundproofing

Alpine View King

  • Sleeps 2

View all photos for Alpine View Twin

Premium bedding, in-room safe, desk, soundproofing

Alpine View Twin

  • Sleeps 3

View all photos for Remarkables View King

Premium bedding, in-room safe, desk, soundproofing

Remarkables View King

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe King Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, soundproofing

Deluxe Twin Room

  • Sleeps 3

View all photos for Deluxe Family

Premium bedding, in-room safe, desk, soundproofing

Deluxe Family

  • Sleeps 5

View all photos for Accessible King

Premium bedding, in-room safe, desk, soundproofing

Accessible King

  • Sleeps 2

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About this property

Sudima Queenstown Five Mile

4.5-star Queenstown hotel, connected to a shopping center in Frankton
A full-service spa, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, massage/treatment rooms, 24-hour room service, and conference space are onsite.
Sudima Queenstown Five Mile offers 120 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.
Sudima Queenstown Five Mile features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 1938 square feet (180 square meters) include conference space. This luxury hotel also offers spa services, dry cleaning/laundry services, and 24-hour room service. Complimentary covered self parking is available on site.

Sudima Queenstown Five Mile is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Podium - This restaurant specializes in Modern European cuisine. Open 24 hours.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Reviews

Sudima Queenstown Five Mile Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 436 out of 623 reviews
Rating 8 - Good. 146 out of 623 reviews
Rating 6 - Okay. 26 out of 623 reviews
Rating 4 - Poor. 11 out of 623 reviews
Rating 2 - Terrible. 4 out of 623 reviews

Reviews

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and close to facilities
Stayed 1 night in Aug 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
All good except for the Fire Alarm going off (nearby restaurant) and having to evacuate.
Stayed 1 night in Aug 2025

8/10 Good

Treena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy location to the supermarket and some key stores along with a few eating optiona
Stayed 2 nights in Aug 2025

4/10 Poor

Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Skip it

The room was very small. The beds were soft and seemed older than they should be. Cheap linens and pillows. No rubbish bin in room and the only one, in the bathroom, wasn’t emptied. The bathroom did not have a fan nor a toilet brush. The toilet seat was too small for the base. The shower was an open stall so the floor got wet half the time. Reception was nice and friendly but for the money, go elsewhere.
Stayed 6 nights in Aug 2025

10/10 Excellent

Josh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location
Stayed 1 night in Aug 2025

8/10 Good

Skaiste

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After flying in late just what we needed. Great location to what we needed. Had the most comfortable sleep ever, and the pillows were so good. Great place to rest
Stayed 1 night in Aug 2025

10/10 Excellent

TAKUYA

Stayed 1 night in Aug 2025

10/10 Excellent

Jye Youn

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, tidy, enjoyed our stay for 6 nights :)
Stayed 6 nights in Aug 2025

8/10 Good

Jim

Liked: Room comfort

Holiday

Beds are reslly comffie. House keeping staff needs some work. They knocked on my door at 5 o'clock at night wanting to clean Restaurant food was not the best and really expensive. Very good location handy to everything
Stayed 8 nights in Aug 2025

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel with excellent family suite, kind staff, and located centrally to all the Queenstown lakes region has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brayden

Stayed 1 night in Jul 2025

10/10 Excellent

Gagandeep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience Friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Located in popular shopping area. We enjoyed the buffet breakfast. Facilities and staff were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Sukhvir

Helpful staff
Stayed 3 nights in Jul 2025

8/10 Good

Trav

Stayed 3 nights in Jul 2025

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tamanna

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and reception staff was very nice and helpful i dint like the fact that they dont give water bottles otherwise its excellent 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Jordy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely space!
Stayed 1 night in Apr 2025

10/10 Excellent

JIAQI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Woolworths just nearby and it is easy to go to Coronet Peak. There are also a few different styles of good restaurants nearby. The room also very good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very central to everything. Would definitely recommend to friends and stay there again. Thank you!
Stayed 10 nights in Jul 2025

10/10 Excellent

Xi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Lesley

Convenient and reasonable prices
Stayed 1 night in Jun 2025

10/10 Excellent

Berlinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small hotel, friendly staff, very convenient close to shops and restaurants. Few minutes to the airport. Highly recommend.
Stayed 4 nights in Jul 2025

6/10 Okay

E

Business traveler
Liked: Cleanliness, room comfort
After staying at Sudima in Kaikoura I was disappointed by the tired feeling Sudima in Qtown had. The soap and moisture products supplied in both Sudima I have stayed in are over powering and far too masculine for my liking (so much so I had to go out and buy my own products to use). A proper beer fridge would be good also - the unit in the room isn't a proper fridge so not good for people who need to have medicines etc kept at a cool temperature (this is needed as the rooms are very warm and you can only cool the room to 19 degrees)
Stayed 2 nights in Jun 2025