Swiss-Belsuites Pounamu Queenstown

5.0 star property

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Photo gallery for Swiss-Belsuites Pounamu Queenstown

Lake View Swiss-SuperSuite Two Bedroom | Premium bedding, desk, laptop workspace, soundproofing
Exterior
View from property
Premium bedding, desk, laptop workspace, soundproofing
LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Washer
  • Barbecue grill
  • Housekeeping
  • Dryer

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪10 min walk‬
  • Queenstown Beach
    ‪12 min walk‬
  • Church of St Peters
    ‪13 min walk‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

Lake View Swiss-SuperSuite One Bedroom

  • 797 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

Alpine Two Bedroom Suite

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Guest Room - Courtyard Facing

  • 226 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Lake View One Bedroom Suite

  • 797 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Lake View Swiss-SuperSuite Two Bedroom

  • 1119 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

Lake View Two Bedroom Suites

  • 1119 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

Swiss Superior One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Guest Room - Courtyard Facing

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Alpine Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Two Bedroom Suite with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Swiss Superior Two Bedroom Suite With Lake View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About this property

Swiss-Belsuites Pounamu Queenstown

5-star Queenstown aparthotel walkable to Queenstown Gardens
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a refrigerator. Added amenities include a microwave, premium bedding, and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes.

Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Swiss-Belsuites Pounamu Queenstown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (35 inches high)
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city center
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 640 out of 1281 reviews
Rating 8 - Good. 387 out of 1281 reviews
Rating 6 - Okay. 138 out of 1281 reviews
Rating 4 - Poor. 76 out of 1281 reviews
Rating 2 - Terrible. 40 out of 1281 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Stayed 1 night in Oct 2024

8/10 Good

Nino

Stayed 4 nights in Oct 2024

10/10 Excellent

Marcia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We rented a suite. It was a bit on the small side, but had everything we needed. We even had a washer and dryer (free) that we were able to access right outside our door. We were about a ten minute drive to downtown Queenstown. Be sure to take the gondola up the mountain for a beautiful view of the city. If you are adventurous ride the luge down the mountainside. It was safe and fun! In the evening go into town and walk along the water. Outdoor cafes, bars, and live music. It was great!!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Victoria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great property. The rooms are a little small.
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Good hotel with convenient stay
Good location, clean room and friendly staffs,
Stayed 1 night in Nov 2024

10/10 Excellent

D. Eliana

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment the views were amazing, modern, clean, comfortable, well equipped with everything. We will be back :)
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohanan, Cupertino

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful lake & mountain views, very spacious rooms & complete kitchen with balcony, close to downtown. Only negatives were the lack of restaurants or grocery in walking distance and the vehicle sound from the busy Frankton road all through the night.
Stayed 1 night in Nov 2024

10/10 Excellent

HONGLING

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Jessica

Traveled with group, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

DEXIE

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We have an amazing experience from checking in and amenities. Beautiful apartment and the view is beautiful. Love our stay and I highly recommend it to anyone who.
Stayed 1 night in Nov 2024

4/10 Poor

Phillip

Stayed 2 nights in Sep 2024

10/10 Excellent

Arman

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good amenities, clean, 20 min walk to CBD. Easy communication with reception.
Stayed 6 nights in Oct 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, amenities
The staff was friendly and welcoming. We stayed in a 1 bedroom unit that was perfect for our situation.
Stayed 2 nights in Oct 2024

6/10 Okay

Manita

Traveled with partner
Disliked: Cleanliness
Me and my partner arrived at the property around midnight due to flight delays. Hot water was not working so we contacted the after hour number and had the customer service lady laugh at us saying it was already fixed even though we had the water running for 2 hours straight with freezing cold water not heating up at all. We then found the GM number and he was absolutely lovely and came out at 1am in the morning to help find us another room. The room was extremely smaller than our originally however was told it was the same with same price, but we were happy with the hot water at the time and did not think too much. The team also helped me decorate the room when I proposed to my partner which was lovely. We also had an issue with our parking as for some reason our room was the only room with no parking. It was a small studio room under ground with barely any sunlight and air, our view was just peoples feet. I generally like to make the bed and barely ask for room service but when we did, we notice the cleaners did nothing but just change the bins. On the day we were checking out we also had workers drilling on our wall at 9am on a Sunday morning. It is hard to say this was the best stay or worse as some of the things we receive we're really nice, but it was also not the best place we had ever stayed in.
Stayed 13 nights in Oct 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Modern, comfortable & 10 minute walk to town centre. Undercover parking. Friendly staff. Awesome views & loved gas fireplace.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Initially we were given a deluxe room but we were expecting a suite. The website obviously was not clear in that the photo showed a suite so it was misleading. Fortunately, the manager took care of this immediately. He was very kind and understanding and we had to upgrade by paying an additional fee but it was worth it
Stayed 3 nights in Oct 2024

10/10 Excellent

monika

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay for the view!!! Waking up to the mountains and the lake was amazing. Nice, easy walk into town. Friendly staff who were always happy to help. Apartment has everything you need
Stayed 7 nights in Oct 2024

10/10 Excellent

Laurie

Liked: Cleanliness, amenities, property conditions & facilities
Just 20min walk to downtown and very nice view of Whakatipu lake while walking.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jhenai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay. Highly recommend. Friendly staff, great facilities. Thank you.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Christine

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice views , area around rooms was very unappealing, very overgrown weeds . No where close for breakfast or just getting coffee .
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities