See all properties

Swiss-Belsuites Pounamu Queenstown

5.0 star property

Choose dates to view prices

Photo gallery for Swiss-Belsuites Pounamu Queenstown

View from property
Premium bedding, desk, laptop workspace, soundproofing
LCD TV
View from room
Lake View Swiss-SuperSuite Two Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping

Explore the area

Map
110 Frankton Road, Queenstown, 9300
  • Queenstown Gardens
    ‪10 min walk‬
  • Kiwi and Birdlife Park
    ‪20 min walk‬
  • Skyline Queenstown
    ‪2 min drive‬
  • Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite One Bedroom

  • Lake view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Alpine Two Bedroom Suite

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room

Standard Room | Premium bedding, desk, laptop workspace, soundproofing

Standard Room

  • 226 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

  • Lake view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View Swiss-SuperSuite Two Bedroom

Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite Two Bedroom

  • Lake view
  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Two Bedroom Suites

LCD TV

Lake View Two Bedroom Suites

  • Lake view
  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Swiss Superior One Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

Swiss Superior One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, soundproofing

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Alpine Two Bedroom Suite

Premium bedding, desk, laptop workspace, soundproofing

Alpine Two Bedroom Suite

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Two Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

Two Bedroom Suite with Lake View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Swiss Superior Two Bedroom Suite With Lake View

Premium bedding, desk, laptop workspace, soundproofing

Swiss Superior Two Bedroom Suite With Lake View

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for One Bedroom Suite with Lake View

Premium bedding, desk, laptop workspace, soundproofing

One Bedroom Suite with Lake View

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Front of property - evening/night

Ramada by Wyndham Queenstown Central

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.4 out of 5, Excellent, (1001)
$171 nightly
The price is $171 total
includes taxes & fees
Ramada by Wyndham Queenstown Central

About this property

Swiss-Belsuites Pounamu Queenstown

5-star Queenstown aparthotel walkable to Queenstown Gardens
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a refrigerator. Added amenities include a microwave, premium bedding, and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes.

Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Swiss-Belsuites Pounamu Queenstown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Spanish

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable/satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (35 inches high)
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city center
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Swiss-Belsuites Pounamu Queenstown Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 669 out of 1350 reviews
Rating 8 - Good. 405 out of 1350 reviews
Rating 6 - Okay. 153 out of 1350 reviews
Rating 4 - Poor. 81 out of 1350 reviews
Rating 2 - Terrible. 42 out of 1350 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to city centre (15 min walk) and very accessible off the main road. Rooms were small but had everything you need. The breakfast was a nice touch! Would stay again for sure.
Stayed 3 nights in Feb 2025

8/10 Good

Kevin

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, amenities
Stayed 2 nights in Feb 2025

8/10 Good

Sophie

Liked: Cleanliness, property conditions & facilities
Very comfortable and spacious with beautiful lake views across the road.
Stayed 1 night in Feb 2025

8/10 Good

JESMOND

Liked: Property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Chou-hsiung

Liked: Cleanliness, room comfort
整體非常滿意，櫃台接待先生還幫我們升等三天，服務很好也很週到，房間視野很漂亮
Stayed 11 nights in Feb 2025

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Beautiful scenery enjoyed it all the time
Stayed 4 nights in Feb 2025

2/10 Terrible

Ferdinand, FPO

Disliked: Cleanliness, amenities, property conditions & facilities
Nothing to like about this place. The receptionists are rude and always seemed bothered when asked info. Always looking at their computer screen when talking to you, no eye contact. And it’s definitely not a 5 star by any standards! At the most a 2 star. Old and dirty, smelly carpets, uncomfortable bed. They need to renovate and upgrade the furniture in this hotel. AC was working very weakly and makes some annoying creaking like it’s on its last life. There are many better hotels closer to the center of town. This place is about 20 minute walk to the center, ok to walk during the day, but too dark to walk back at night.
Stayed 4 nights in Feb 2025

4/10 Poor

Lesley

Disliked: Room comfort

So so

This was classed as a 5 star, there is no way we could agree to that. Our room was really small and only had one chair so where are we supposed to eat? We had court side room and although no view of the lake which is fine I did expect the room to be better sized. Even if we had outside benches it would help. Just very glad that the weather was gorgeous and meant we weren’t cooped inside. The situation and area of the accommodation was gorgeous the views of the lake and the ease of getting to places. Was good . We paid high prices for this accommodation and expecting 5 star. The lake side rooms may qualify for that but not our room. (Court side room)
Stayed 4 nights in Feb 2025

2/10 Terrible

Josie

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Very expensive for a box like room with no outlook. Courtyard view was inaccurate.
Stayed 3 nights in Feb 2025

2/10 Terrible

David

Disliked: Cleanliness, room comfort

Cramped, dingy, thin walled

Dingy cramped room. Could hear 2 different people snoring in other rooms through the walls
Stayed 1 night in Feb 2025

10/10 Excellent

Sock peng

Liked: Cleanliness, room comfort

Spacious and comfortable apartment

Clean and new hotel, very spacious and well equipped, although beside main road but quiet. Quite a long walk to central about 20minutes
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. We enjoyed our stay. Front desk was very helpful
Stayed 5 nights in Jan 2025

10/10 Excellent

Ashil

Liked: Cleanliness
Loved the level of service received from the staff. They were A , really friendly. Property definitely needs a refresh and air conditioning. Staff however were exceptionally great
Stayed 5 nights in Feb 2025

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I felt cramped. Also housekeeping didn't clean our room until late in the day.
Stayed 3 nights in Jan 2025

10/10 Excellent

Jiahao, Wellington

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff are friendly and nice. Its super easy to get around. The room is spacious and has everything we need. Bit of Lake view but more of a highway view because I was assigned to a lower level room. Room had a constant strange smell. Need to keep the windows open at all time to get rid of the smell. Previous visitors hid a used bowl in the cupboard. Quite gross for us to find it and put it to the dish washer.
Stayed 3 nights in Feb 2025

10/10 Excellent

Beverley

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located to walk to town this apartment had beautiful views over the mountains and lake
Stayed 7 nights in Feb 2025

6/10 Okay

Carlen

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
When we were starting to look for properties to stay at in Queenstown we came across Swiss Belsuites. The pictures made this property look awesome! The check in was straight forward and easy. We had booked the lake view one bedroom super suite. When we walked in the front door our first impression was average. The floors were noticeably scratched up and the carpets appeared to be in rough shape. There were scratches all over the walls and the baseboards appeared dirty. The kitchen was very bare bones. We had expected to do most of our meals at the apartment over our 3 day stay and found the cookware was very worn out and old. The AC in our unit was decent, however every minute or so would make an annoying buzzing noise. Most of the furniture in the apartment appeared very used. The coffee table looked dirty and the couch was unstable with one of the legs clearly broken and smelled of wet dog. Besides when we checked into the suite, we never were able to really experience house keeping as they arrived at 4 pm each day when we had already returned from a full day of activities. The first night we had a very rough sleep as our neighbours next door were loud and we felt as though we could hear everything through the walls. The view from the living room is lovely, but sadly I don’t think that makes up for the higher price point of the suite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Donna

Liked: Cleanliness, room comfort

Amazing Views

We really enjoyed our stay. It was within walking distance to town, close to restaurants & shopping.
Stayed 4 nights in Feb 2025

8/10 Good

Arun

Liked: Cleanliness, amenities, property conditions & facilities
Location is great. The town center is 10 minutes by walk. The staff was courteous. I think the floor plan isn’t ideal esp if you get a courtyard facing unit. It can feel quite cramped especially when the blinds are closed.
Stayed 4 nights in Jan 2025

6/10 Okay

Julie, San Antonio

Traveled with partner
Liked: Cleanliness
Had to wait to check in, limited space to eat in room, several furnishings in poor condition
Stayed 2 nights in Feb 2025

10/10 Excellent

john

Liked: Cleanliness, room comfort

Perfect !

Fantastic large suites with a view . Short walk to town .
Stayed 1 night in Jan 2025

6/10 Okay

Melissa

Traveled with partner
It was a like a normal hotel, small but fine for our 2 night stay.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2025

8/10 Good

Greg

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A little bit of a hall to get the luggage up to the room without an elevator, but other than that, enjoyed our stay.
Stayed 1 night in Jan 2025