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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

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Photo gallery for Swiss-Belsuites Pounamu Queenstown

View from property
LCD TV
View from room
Premium bedding, desk, laptop workspace, soundproofing
Lake View Two Bedroom Apartment with Balcony and Two Bathrooms | Premium bedding, desk, laptop workspace, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping
$162
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪10 min walk‬
  • Place, Queenstown Beach
    ‪12 min walk‬
  • Place, Queenstown Mall
    ‪13 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

Premium bedding, desk, laptop workspace, soundproofing

Lake View Two Bedroom Apartment with Balcony and Two Bathrooms

  • 1119 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | Premium bedding, desk, laptop workspace, soundproofing

Lake View Swiss-SuperSuite One Bedroom

  • 797 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Apartment

Alpine Two Bedroom Apartment | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Alpine Two Bedroom Apartment

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room King/Twin Bed

Superior Room King/Twin Bed | Premium bedding, desk, laptop workspace, soundproofing

Superior Room King/Twin Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View One Bedroom Apartment

LCD TV

Lake View One Bedroom Apartment

  • 797 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View Two Bedroom Apartment with Two Bathrooms

LCD TV

Lake View Two Bedroom Apartment with Two Bathrooms

  • 1119 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

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About this property

Swiss-Belsuites Pounamu Queenstown

5-star Queenstown aparthotel walkable to Queenstown Gardens
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a refrigerator. Added amenities include a microwave, premium bedding, and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes.

Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Swiss-Belsuites Pounamu Queenstown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (35 inches high)
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city center
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Reviews

Swiss-Belsuites Pounamu Queenstown Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 711 out of 1437 reviews
Rating 8 - Good. 434 out of 1437 reviews
Rating 6 - Okay. 163 out of 1437 reviews
Rating 4 - Poor. 85 out of 1437 reviews
Rating 2 - Terrible. 44 out of 1437 reviews

Reviews

8/10 Good

Quan

Traveled with group
Liked: Cleanliness, room comfort

Last minute booking (bc agoda messed up)

$10 parking pd. Room bit small but everything else was nice
Stayed 7 nights in Aug 2025

10/10 Excellent

YIZHANG

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

STEPHEN

Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
We had a great stay in Queenstown, we had the best room available however the toilet was leaking keeping us awake at night, the dishwasher was broken and we booked the spa the arrived to go to the spa only to be told oh sorry it’s not available as it’s dirty, we planned our day around the spa they had our number and didn’t call us to let us know, so that was pretty poor for a higher end hotel
Stayed 7 nights in Aug 2025

10/10 Excellent

Clarence

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Joel, Wellington

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location and views. Room was large and well equiped.
Stayed 3 nights in Aug 2025

6/10 Okay

Rowena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I like that my room was warm, tidy and clean.The bed and shower was great. The staff are awesome and easy to talk to. Delicious breakfast. There was a lot of noise coming from outside our room from the room next to ours someone kept going in and out. we heard someone snort their snot from that room and it was loud. Pillows were to soft. We just arrived and staff member trying to get in with the key a couple of times to give our breakfast early for our whole stay instead of knocking. Someone parked on our paid parking space that i paid for on the second night and didnt move after that. Staff said there was a paper with password and user name on the desk twice and there wasnt.
Stayed 2 nights in Aug 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mitch

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, room comfort
Excellent suites with an amazing view and not too far of a walk into town.
Stayed 6 nights in Aug 2025

6/10 Okay

Mark, Moranbah

Traveled with partner
Disliked: Cleanliness, amenities
Mould and dirty bathroom especially in the bathtub. Only one coffee pod - housekeeping staff advise us - they ran out. When countdown is up the road. Both sinks - bathroom and kitchen blocked. Don’t recommend if you have heavy or a lot of luggage- a lot of steps to climb.
Stayed 1 night in Aug 2025

8/10 Good

KAREN

Très belle vue

Cet hébergement ne mérite pas ses 5 étoiles à part pour la vue qui est magnifique. L'appartement aurait besoin d'être rénové notamment au niveau du mobilier et de la salle de bain avec des joints noirs et pommeau de douche cassé. Les chambres sont mal insonorisées notamment au niveau du bruit de la route juste devant. Le ménage reste aussi à désirer.
Stayed 11 nights in Aug 2025

10/10 Excellent

Dario

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just outside of Queenstown centre where there are plenty of food and dining options. We did have a car and it only took us a couple of minutes to drive there so it would be about 10-15 min walk to the centre. Apartment was clean and modern and the bed was comfortable. We really liked the gas fire place.
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
Stayed 4 nights in Aug 2025

10/10 Excellent

Max Donald

Liked: Cleanliness, property conditions & facilities
👍
Stayed 6 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Donna

Traveled with partner
Liked: Amenities, property conditions & facilities
Lovely room but it’s annoying that the fan in the bathroom was connected to the light so always had to be on. I found the condition of the mattress and pillow protectors to be unsatisfactory. Great they had them but more regular replacement is needed - slack housekeeping!
Stayed 3 nights in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
The amount of steps on this property is ridiculous! Talk about non-handicap accessible! Just to get to reception involves ascending a steep flight of stairs or a steep ramp, then going down a flight. Not fun with a heavy suitcase. I was in building 3 which had no signage helping to get there. It was a long and winding way involving many steepflights of stairs up and down, and a gravel path — again, not great for a heavy bag on wheels. The room is clean enough, but neighbors can be heard. I did like the mini kitchen with microwave, toaster, Nescafé, and tea kettle — not to mention dishes and utensils. So some good things, some not so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darien

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stunning view.
Stayed 4 nights in Jul 2025

4/10 Poor

Ronil

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall these guys don’t care about loyalty program. No room grade provided but there was room but only if we paid wxtra
Stayed 3 nights in Jul 2025

10/10 Excellent

Deb

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 days and very good as always.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! I had some noisy neighbours on my first night. After that, the staff offered to relocate me to another room. I accepted the offer and was also lucky enough to then be upgraded. Highly recommend this place
Stayed 3 nights in Jul 2025

4/10 Poor

Emma

Disliked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Excellent communication and staff vary freindly and well organised
Stayed 3 nights in Jul 2025