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Aparthotel

Swiss-Belsuites Pounamu Queenstown

5.0 star property

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Lake View Swiss-SuperSuite Two Bedroom | 1 bedroom, premium bedding, desk, laptop workspace
1 bedroom, premium bedding, desk, laptop workspace
LCD TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Barbecue grill
  • Housekeeping
$195
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
110 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪10 min walk‬
  • Place, Kiwi and Birdlife Park
    ‪20 min walk‬
  • Place, Skyline Queenstown
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪8 min drive‬

Room options

View all photos for Lake View Swiss-SuperSuite Two Bedroom

1 bedroom, premium bedding, desk, laptop workspace

Lake View Swiss-SuperSuite Two Bedroom

  • 1119 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Lake View Swiss-SuperSuite One Bedroom

Lake View Swiss-SuperSuite One Bedroom | 1 bedroom, premium bedding, desk, laptop workspace

Lake View Swiss-SuperSuite One Bedroom

  • 797 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Alpine Two Bedroom Suite

Alpine Two Bedroom Suite | Private kitchen | Fridge, microwave, electric kettle, eco-friendly cleaning products

Alpine Two Bedroom Suite

  • 1119 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View One Bedroom Suite

LCD TV

Lake View One Bedroom Suite

  • 797 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Lake View Two Bedroom Suites

LCD TV

Lake View Two Bedroom Suites

  • 1119 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

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About this property

Swiss-Belsuites Pounamu Queenstown

5-star Queenstown aparthotel walkable to Queenstown Gardens
The slopes await you at Swiss-Belsuites Pounamu Queenstown, which features ski storage and ski passes. Each apartment offers free WiFi and free wired Internet, an LCD TV with satellite channels, plus a washer/dryer and a refrigerator. Added amenities include a microwave, premium bedding, and an electric kettle.
Swiss-Belsuites Pounamu Queenstown offers 38 accommodations with washers/dryers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and complimentary toiletries.

This Queenstown aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with premium satellite channels. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Getting to the slopes is a breeze with this mountain aparthotel's ski shuttle (surcharge). Conveniences like ski storage, ski equipment rentals, and ski passes allow you to spend less time with logistics and more time on the slopes.

Wireless Internet access is complimentary. Onsite parking is available (surcharge).

Swiss-Belsuites Pounamu Queenstown is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Beach

  • Beach nearby

Ski

  • Close to skiing
  • Ski area nearby
  • Ski equipment rentals
  • Ski lessons nearby
  • Ski passes
  • Ski shuttle (surcharge)
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi
  • Free WiFi has a 4-device limit

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Covered self parking on site (NZD 10 per night)
  • Wheelchair-accessible parking available

Family friendly

  • Free crib

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: NZD 20 per person

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Outdoor areas

  • Barbecue grill
  • Garden
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • 2 accessible parking spaces
  • Grab bar near toilet (35 inches high)
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Smoking not allowed

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In a shopping district
  • In the city center
  • In the mountains
  • Near the airport

Things to do

  • Bicycle rentals
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 2 floors
  • 38 units
  • 4 buildings
  • Bicycle rentals
  • Built in 2005
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: NZD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 20 per person
  • Covered self parking fee: NZD 10 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to four passwords per guestroom, per stay. A surcharge applies for additional usage.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 4-device limit
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Pounamu
Pounamu Apartments
Swiss-Belsuites Pounamu Queenstown Apartment
Pounamu Queenstown
Queenstown Pounamu Apartments
Pounamu Apartments Hotel Queenstown
Pounamu Apartments Queenstown Apartment
Pounamu Apartments Apartment
Swiss-Belsuites Pounamu Apartment
Swiss-Belsuites Pounamu
Swiss Belsuites Pounamu Apartments Queenstown
Swiss Belsuites Pounamu Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel
Swiss-Belsuites Pounamu Queenstown Queenstown
Swiss-Belsuites Pounamu Queenstown Aparthotel Queenstown

Reviews

Swiss-Belsuites Pounamu Queenstown Reviews

8.4

Very Good

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 701 out of 1419 reviews
Rating 8 - Good. 428 out of 1419 reviews
Rating 6 - Okay. 162 out of 1419 reviews
Rating 4 - Poor. 85 out of 1419 reviews
Rating 2 - Terrible. 43 out of 1419 reviews

Reviews

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities
The amount of steps on this property is ridiculous! Talk about non-handicap accessible! Just to get to reception involves ascending a steep flight of stairs or a steep ramp, then going down a flight. Not fun with a heavy suitcase. I was in building 3 which had no signage helping to get there. It was a long and winding way involving many steepflights of stairs up and down, and a gravel path — again, not great for a heavy bag on wheels. The room is clean enough, but neighbors can be heard. I did like the mini kitchen with microwave, toaster, Nescafé, and tea kettle — not to mention dishes and utensils. So some good things, some not so good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Darien

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Stunning view.
Stayed 4 nights in Jul 2025

4/10 Poor

Ronil

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall these guys don’t care about loyalty program. No room grade provided but there was room but only if we paid wxtra
Stayed 3 nights in Jul 2025

10/10 Excellent

Deb

Traveled with group, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed for 3 days and very good as always.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ross

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay! I had some noisy neighbours on my first night. After that, the staff offered to relocate me to another room. I accepted the offer and was also lucky enough to then be upgraded. Highly recommend this place
Stayed 3 nights in Jul 2025

4/10 Poor

Emma

Disliked: Cleanliness
Stayed 6 nights in Jul 2025

10/10 Excellent

Stuart

Liked: Cleanliness, property conditions & facilities
Excellent communication and staff vary freindly and well organised
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris, Gisborne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The location is great around 15 minutes walk to the Center of town and some fantastic views from our room
Stayed 4 nights in Jul 2025

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super helpful staff and great views!
Stayed 4 nights in Jul 2025

10/10 Excellent

Malcolm

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Kabir

Stayed 4 nights in Jul 2025

10/10 Excellent

Jason paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property with everything you need close to town.
Stayed 3 nights in Jul 2025

8/10 Good

Jodie

Liked: Cleanliness, room comfort

Amazing views

Great place to stay with amazing views. The centre of town was about 5 minutes drive away but not really walkable in winter. Just a couple of irritations - the only light in the bathroom was connected to the fan - very loud in the middle of the night! We also contacted the office who didn't answer twice and did not return our message. Good breakfast and kitchen had everything needed to cook your own meals.
Stayed 3 nights in Jun 2025

8/10 Good

Jamie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic View and close walking distance to town
Stayed 2 nights in Jul 2025

6/10 Okay

Cary

Traveled with family
Disliked: Cleanliness
Pros: Modern aesthetics, large windows, interesting layout. Full kitchen, two dishwashers, shared laundry between 2 units in common hall area (also a con as it could easily be in-use if someone is also occupying next door). Location (close to airport). Assigned covered parking (but you have to pay for it). Cons: Steps. Steps from parking to apartment area, steps up/down to apartment units, and more steps within the small apartment. Outside steps can get very icy during winter, even during the day. Reception might not be near your apartment, depending on which block you get assigned to. Cleanliness was subpar. You get good views, but apartments are right next to the road, so you hear the constant road traffic. Cost of parking is not included and there are no alternatives.
Stayed 2 nights in Jun 2025

10/10 Excellent

Hira

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was really great and very spacious ! The view is breathtaking, I really enjoyed relaxing by the fireplace and soaking in the incredible views of the snowy mountains. If I had to be picky I’d probably just say something about the fact that if you’re going for a longer period of time, carrying your things from the car can be a little tricky due to the lack of accessible ramps or elevator. Despite that I would definitely recommend it to anyone and I would come back.
Stayed 3 nights in Jun 2025

10/10 Excellent

Aaron

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Was really happy with the property. No issues at all
Stayed 2 nights in Jun 2025

8/10 Good

Rik

Traveled with partner
Liked: Cleanliness, amenities
Nice unit, spacious and well appointed.
Stayed 2 nights in Jun 2025

8/10 Good

Zixia

Traveled with family
Liked: Room comfort
Nice lake view apartment with comfortable bed and amenities. Staff was friendly. However details are not 5 star standard. Some cups and pots were dirty and yogurt hey provided in fridge expired two days before we check in.
Stayed 4 nights in Jun 2025

8/10 Good

Stacey

Traveled with partner
Liked: Cleanliness
These apartment-like suites were spacious and in a convenient location to both downtown Queenstown and Frankton. The large windows provided great views of the mountains and lake but was also somewhat noisy due to vehicles passing by on the nearby roadway.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashleigh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place would stay again
Stayed 3 nights in May 2025

10/10 Excellent

Jeffrey Allan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location. Staff are extremely knowledgeable, helpful and professional. Definitely recommend for a long stay. Very comfortable.
Stayed 7 nights in May 2025

10/10 Excellent

Austin

Traveled with group
Liked: Cleanliness, room comfort
Very Friendly Staff, excellent views of the lake very comfortable.
Spacious Lounge
Well Equipped Full Kitchen
Stayed 1 night in May 2025

8/10 Good

Alison

Traveled with partner
Liked: Cleanliness, amenities
On our second night the people in the suite next door were playing very noisy music through the speakers .it was impossible to sleep. I had to step outside onto the balcony and ask them to stop the music . This was about 10pm
Stayed 4 nights in May 2025

10/10 Excellent

Ellen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We came for our honeymoon and the property is beautiful! There is the most amazing view and the bus stop is right outside, so easy transport. Queenstown is a short walk as well :)
Stayed 8 nights in May 2025