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Hebe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

ToiToi Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Birch Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Poplar Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Cherry Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from October 15 2024 to October 14 2026 (dates subject to change).

Property Features

The Arrow Hotel features a terrace, multilingual staff, and ski storage. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Complimentary self parking is available on site.

The Arrow Hotel is a smoke-free property.

  • Safe-deposit box at front desk
  • Picnic area
  • Area shuttle (surcharge)
  • Ski storage
  • Terrace
  • Luggage storage
  • Breakfast available (surcharge)
  • Public winery tours
  • 24-hour front desk
  • Reception hall
  • Laundry facilities
  • Meeting rooms
  • Tours/ticket assistance
  • Total number of rooms - 5
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Garden
  • Wheelchair accessible
  • Multilingual staff
  • Fireplace in lobby

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

The Arrow Hotel offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. These individually decorated accommodations include desks. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Arrowtown hotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Daily housekeeping
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Espresso maker
  • Desk
  • Premium bedding
  • High-speed internet access
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware, and utensils
  • Wireless internet access
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Slippers
  • Full-sized refrigerator/freezer
  • Digital TV service
  • Free WiFi
  • Down comforter
  • Individually decorated
  • TV size: 50
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Heating
  • Towels provided
  • Bedsheets provided
  • Smart TV
  • Netflix
  • Guidebooks or recommendations
  • Laptop-friendly workspace
  • Heated floor

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Golfing nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Hot springs nearby
  • Downhill skiing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately NZD 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 10 PM

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts major credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash.

Guest accommodation is not sealed after cleaning

Staff temperature checks are conducted regularly

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Staff does not wear personal protective equipment

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No elevators

Property confirms they are implementing enhanced cleaning measures

Debit cards

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets not allowed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Arrow Private Hotel
  • The Arrow Private Hotel
  • The Arrow Hotel Hotel
  • The Arrow Hotel Arrowtown
  • The Arrow Hotel Hotel Arrowtown

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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