The Arrow Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Arrow Hotel

Terrace/patio
Hiking
Full-size fridge, microwave, espresso maker, cookware/dishes/utensils
Dining
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Breakfast available
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
63 Manse Road, Arrowtown, Otago, 9302
  • Arrowtown Chinese Settlement
    7 min walk
  • Off The Wall Gallery
    8 min walk
  • Lakes District Museum
    10 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    18 min drive

Room options

ToiToi Suite

  • 592 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Birch Suite

  • 592 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Cherry Suite

  • 592 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Hebe Suite

  • 538 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Poplar Suite

  • 592 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Arrow Hotel

4-star Arrowtown hotel close to Crown Range
Free use of bicycles, dry cleaning, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
The Arrow Hotel offers 5 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. These individually decorated accommodations include desks. Beds feature down comforters and premium bedding. Guests can make use of the in-room full-sized refrigerators/freezers and microwaves. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Arrowtown hotel provides complimentary wireless Internet access. 50-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Arrow Hotel features a terrace, multilingual staff, and ski storage. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, a garden, and a picnic area. Complimentary self parking is available on site.

The Arrow Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: NZD 16 per person

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Mountain biking
  • Ski storage
  • Wine tours

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the riverwalk
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix

Food and drink

  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from October 15 2024 to October 14 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NZD 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Arrow Private Hotel
The Arrow Private Hotel
The Arrow Hotel Hotel
The Arrow Hotel Arrowtown
The Arrow Hotel Hotel Arrowtown

The Arrow Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 107 out of 127 reviews" "
Rating 8 - Good. 15 out of 127 reviews" "
Rating 6 - Okay. 2 out of 127 reviews" "
Rating 4 - Poor. 0 out of 127 reviews" "
Rating 2 - Terrible. 3 out of 127 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly comfortable stay!!
Amazingly comfortable and well designed units with nice views and a stroll grom Arrow Town. Arrow Town has several great eating optiins. Handy location not too far by car from skiing resorts. Highly recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay away from the hustle & bustle of Queenstown.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecturally designed, meticulously thought-out and maintained, close enough to the historic charms of Arrowtown, and far enough away to enjoy the almost exclusive privacy, and tranquil environs. We will return to this special accommodation and location.
Stayed 2 nights in Mar 2024

10/10 Excellent

Yongsam

Stayed 2 nights in Feb 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Property
Excellent location within walking distance of everything in Arrowtown and super close to Queenstown. Very peaceful. Beautiful suite and exterior property. Able to do laundry on site. Borrowed kayaks from the owners to paddle Lake Hayes. Highly recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Ruddi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and perfect stay! Staff was wonderful, location excellent and room clean and modern. Would definitely stay here again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Aynsley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will not be disappointed. This is a real gem - will definitely be back! Thanks so much!
Stayed 2 nights in Feb 2024

10/10 Excellent

Kunnal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay in Arrowtown
It was a great stay. The owner gave us a free upgrade for a night as it had become available. The room was amazing! We then moved to our originally booked room for the 2nd night which was also really good. The views from the entire place was fantastic! And very convenient location to the main strip of arrowtown as well.
Stayed 2 nights in Jan 2024

10/10 Excellent

Alvin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! what a great location, So close to Arrowtown, but so secluded and quiet. Arrowtown is a hidden gem and still so convenient to Queenstown.
Stayed 2 nights in Dec 2023

10/10 Excellent

Wei

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Carol

Traveled with family
Christmastime ✨️❤️
Stayed 5 nights in Dec 2023

10/10 Excellent

Lisa

Stayed 1 night in Nov 2023

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go on spoil yourself
If you want to spoil yourself this is the place to do so. Beautifully appointed with high quality finishes is just a small part of this accommodation. The views out the floor to ceiling wall to wall windows is amazing and so well done that you are not overlooked by the other apartments. A short 10min stroll along a path, which follows beside the fast flowing creek, leads you into picturesque Arrowtown. My husband and I highly recommend the Arrow private hotel. Go on, spoil yourself you won't regret it.
Fabulous view from our apartment
Stayed 2 nights in Nov 2023

10/10 Excellent

Steve

Traveled with family
Liked: Staff & service, property conditions & facilities
A quiet, restful place to stay. Good covered parking and an easy 5min walk to the Arrowtown Main Street. Really enjoyed our stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Marinus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was welcomed by Dana late in the evening and he even dropped me into town as I was super starving! Recommend.
Stayed 1 night in Sep 2023

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
great time
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrowtown in winter
Excellent hotel, verycomfortable, warm and cozy in winter temperatures Excellent service Highly recommended
Stayed 8 nights in Aug 2023

10/10 Excellent

C

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality Hotel. The best ever.!
This privately owned hotel was excellent. Clean, modern and excellent in everyway. Continental breakfast delivered to your door was the best we have ever had and extremely reasonably priced.
Stayed 1 night in May 2023

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning views, comfortable and warm rooms and was able to check in early, which was super convenient. Would definitely return, but for longer next time!
Stayed 1 night in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from window, clean and quite roomy. Free car parking and close to river and trails
Stayed 2 nights in Apr 2023

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view was fantastic, the space was great. Perfect location with a short scenic walk to town.
Stayed 1 night in Apr 2023

8/10 Good

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard facilities
Stayed 2 nights in Mar 2023