The Spire Hotel Queenstown

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Spire Hotel Queenstown

Snow and ski sports
Down comforters, pillowtop beds, free minibar items, in-room safe
Winery
Boating
Deluxe Double or Twin Room | View from room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Room service
  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
3-5 Church Lane, Queenstown, 9300
  • Church of St Peters
    1 min walk
  • Cookie Time
    2 min walk
  • Queenstown Gardens
    2 min walk
  • Queenstown (ZQN-Queenstown Intl.)
    14 min drive

Room options

Deluxe Double or Twin Room

  • 700 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Spire Suite

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Deluxe Studio Suite

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

Laneway Suite

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

Similar properties

About this property

The Spire Hotel Queenstown

5-star hotel in Queenstown City Centre
After a day on the slopes, return to dine at the restaurant and drink at the bar/lounge. Additional amenities at The Spire Hotel Queenstown include ski storage and ski passes.
The Spire Hotel Queenstown offers 10 accommodations with fireplaces and minibars (stocked with some free items). Rooms open to balconies. Accommodations offer separate sitting areas and include kitchen islands. Pillowtop beds feature down comforters. 42-inch plasma televisions come with premium cable channels. Accommodations at this 5-star hotel have kitchenettes with refrigerators, dishwashers, and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Queenstown hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include minibars and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
This hotel's ski shuttle (surcharge) will get you to the slopes in no time. Conveniences like ski storage and ski passes allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary. Onsite parking is available (surcharge).

The Spire Hotel Queenstown is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:00 AM.
The Spire Hotel Queenstown has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (NZD 35 per day)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • A bar/lounge
  • A restaurant
  • Private picnics

Things to do

  • Boat tours
  • Private wine tours
  • Ski passes
  • Ski storage

Family friendly

  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Kitchen island
  • Kitchenette
  • Limited room service
  • Refrigerator
  • Toaster oven

More

  • Air conditioning (climate-controlled)
  • Fireplace
  • Heated floor
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 550.0 per night

Property payment types

Important information

Optional extras

  • Valet parking fee: NZD 35 per day
  • Rollaway bed fee: NZD 550.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Spire Hotel
Spire Hotel Queenstown
Spire Queenstown
The Spire Queenstown
The Spire Hotel Queenstown Hotel
The Spire Hotel Queenstown Queenstown
The Spire Hotel Queenstown Hotel Queenstown

The Spire Hotel Queenstown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 110 reviews" "
Rating 8 - Good. 8 out of 110 reviews" "
Rating 6 - Okay. 2 out of 110 reviews" "
Rating 4 - Poor. 1 out of 110 reviews" "
Rating 2 - Terrible. 2 out of 110 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shelley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Sleek hotel, some rooms with balconies and fireplaces. Well stocked, fairly priced mini bar. Excellent staff, everyone was professional, helpful and knowledgable, a rare find in these times! Wonderful breakfast onsite and we also enjoyed the 8 course chefs menu at the onsite restaurant, No5 Church Lane. It was a memorable meal, the best we had in NZ. Bartender Jacob definitely went above and beyond as a server, as well. We will most definitely return to The Spire and highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anuthida

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room very big and convenient
Stayed 2 nights in Jun 2024

10/10 Excellent

Mark, Moranbah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing, extremely friendly and helpful. The Suite was spacious and beautiful. The restaurant was high quality and the food was excellent. Had a wonderful stay.
Stayed 4 nights in Jun 2024

10/10 Excellent

John

Traveled with partner
Liked: Amenities
The hotel was amazing , the staff always happy to help. The restaurant food was fabulous. The bathroom was well equipped and well lighted Enjoyed the gas fire.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Vida

Traveled with family
Liked: Cleanliness, staff & service, amenities
All the staff were fantastic and went out of their way to accommodate all needs. The rooms need a little updating, especially the carpets in the rooms.
Stayed 4 nights in Mar 2024

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient location, spacious room and very hospitable employees. Overall I loved this place and would stay again. What I think they could do to improve is replace carpeting with hardwood floor and rug under bed. Some areas of carpet looked stained and cleaned but not as inviting. That’s it… update that and you have a super classy comfortable accommodation.
Stayed 3 nights in Feb 2024

10/10 Excellent

Nic

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for 4 nights in February. Two things that make a good hotel into a great hotel. The staff and the bed. Such wonderful folks who work there, kind, patient, and they genuinely wanted help. I had a few issues with moving the booking by a couple of days due to illness and they went above and beyond my expectations to help out. And the beds are a comfortable as any hotel I have ever stayed in. I’ve stayed all over the world and this is as good as it gets. Highly recommended.

10/10 Excellent

Arif

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Staff is very attentive and the breakfast is delicious.
Stayed 3 nights in Nov 2023

2/10 Terrible

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Gary

Stayed 5 nights in Nov 2023

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This would be the best property I have stayed at, the staff were first class along with the entire property. The level of customer service was first class This property is amazing value for for money
Stayed 2 nights in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the heart of buzzing Queenstown. Stayed here a few times now and will always look forward to my next stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Staff Fantastic Accommodation Great Location Best place to stay in Queenstown Hopefully will be back sooner than later
Stayed 5 nights in Aug 2023

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
We had a fantastic stay at The Spire Hotel as usual. Thank you.
Stayed 3 nights in Aug 2023

10/10 Excellent

MICHAEL

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay. Would love to do it again.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel in the centre of Queenstown
Great hotel in the centre of Queenstown, great location, lovely room with a very comfy bed. I would suggest to bring ear plugs though especially on Friday and Saturdays - there is alot of noise from the bars nearby. I think they could work on their customer service but overall the hotel is worth the money
Stayed 2 nights in Jun 2023

10/10 Excellent

Aya

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
If you are a fan of fire places in your hotel room, heated towel racks, ultra comfortable plush beds, super strong water pressure in shower/tub, perfect location, and stupendously excellent service, then this is the hotel for you! They put the Ritz to shame; you will not regret staying here, it’s literally impossible.
Stayed 3 nights in May 2023

2/10 Terrible

Nadja

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unhelpful staff when it came to making booking chance. No flexibility and charged full rate for a room I tried to cancel way in advance
Stayed 1 night in Apr 2023

10/10 Excellent

Rhonda, Walkworth

Stayed 2 nights in Feb 2023

10/10 Excellent

Richard

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay here was impeccable. Right from the communication prior to arrival, to having our room ready earlier than the check in time. Staff are amazing, polite and willing to do anything for you. Rooms are extremely spacious, clean. The only thing that would have been an added bonus was if they had Skytv. Otherwise we couldn’t fault a thing and would definitely be back to stay again!
Stayed 3 nights in Nov 2022

6/10 Okay

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Rooms were fantastic and great ambience, staff were superb in sorting us out with a quieter room the main issue was the quality of the bed which was average at best not a 5 star bed.
Stayed 5 nights in Sep 2022

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and the staff were fantastic. The only downside was late at night on the weekends, with very loud music from the bar/club opposite, across the laneway. Also unfortunately there was no room service due to Covid and staff shortages, but the hotel provided an excellent alternative at The Grille around the corner.
Stayed 7 nights in Aug 2022