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Villa del Lago

5.0 star property

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View from room
Children's play area - outdoor
View from room
View from property
Lakeview Suite, 1 Bedroom | View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Dryer
  • Washer
  • Fireplace
  • Kitchen
  • Parking included
  • Outdoor Space

Explore the area

View in a map
249 Frankton Road, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪20 min walk‬
  • Place, Queenstown Beach
    ‪2 min drive‬
  • Place, Queenstown Mall
    ‪2 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪6 min drive‬

Room options

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Villa del Lago

5-star Queenstown apartments with kitchens
Laundry facilities, a garden, and free self parking are available at this smoke-free apartment building. WiFi in public areas is free. Other amenities include multilingual staff assistance. Each apartment boasts a fireplace and a heated floor, while offering 2 bathrooms and a washer/dryer. Guests will find a kitchen with a refrigerator, an oven, a stovetop, and a microwave.
Villa del Lago offers 16 accommodations, which are accessible via exterior corridors and feature fireplaces and washers/dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Select Comfort beds feature Egyptian cotton sheets and premium bedding. Accommodations at this 5-star apartment have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

This Queenstown apartment provides complimentary wireless Internet access. 55-inch Smart televisions come with cable channels and DVD players. Additionally, rooms include coffee/tea makers and rice cookers.

The recreational activities listed below are available either on site or nearby; fees may apply.
Villa del Lago features a terrace, multilingual staff, and ski storage. Public areas are equipped with complimentary wireless Internet access. This luxury apartment also offers a garden and laundry facilities. Onsite self parking is complimentary.

Villa del Lago is a smoke-free property.

Property amenities

Beach

  • Sandy beach (direct access)

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski storage
  • Snow tubing nearby
  • Snowboarding nearby

Pool/Spa

  • Hot springs nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Crib: NZD 50 per stay

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Rice cooker
  • Stovetop
  • Toaster

Bedrooms

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Fireplace
  • Heated floor
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 55-inch smart TV with cable channels
  • DVD player

Outdoor areas

  • Balcony/patio
  • Garden
  • Terrace
  • Walkway to water

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Heating
  • Portable fan

Pets

  • No pets allowed

Suitability/Accessibility

  • 30 steps to reach entrance
  • No elevator
  • Smoking not allowed

Services and conveniences

  • Iron/ironing board
  • Multilingual staff

Location highlights

  • In a village
  • In the mountains
  • Near a health/beauty spa
  • Near a hospital
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the bay
  • On the waterfront

Things to do

  • Scooter/moped rentals
  • Ski storage
  • Snorkeling
  • Wine tours
  • Boat tours nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Rafting nearby
  • Rock climbing nearby
  • Safari nearby
  • Sailing nearby
  • Scuba diving nearby
  • Segway rentals/tours nearby
  • Skydiving nearby
  • Sledding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Winery tours nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 16 units
  • 3 floors
  • 9 buildings
  • Access via exterior corridors
  • Garden
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 23

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.75 percent for credit card payments
There is no front desk at this property
Guests will receive an email within 7 days before arrival with check-in instructions and lockbox information; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are available for NZD 50.0 per stay

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: NZD 50.0 per stay
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Villa Lago Aparthotel
Villa Lago Aparthotel Queenstown
Villa Lago Queenstown
Villa Del Lago Hotel Queenstown
Villa del Lago Apartment
Villa del Lago Queenstown
Villa del Lago Apartment Queenstown

Villa del Lago Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 289 out of 366 reviews
Rating 8 - Good. 58 out of 366 reviews
Rating 6 - Okay. 13 out of 366 reviews
Rating 4 - Poor. 3 out of 366 reviews
Rating 2 - Terrible. 3 out of 366 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bhavana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This home is beautiful - warm, inviting, comfortable with 180o view of the lake and a lovely walking path to town. This was a perfect place for our group of 6 friends to unwind and catch up. Thank you.
Stayed 3 nights in Aug 2025

10/10 Excellent

Francesca

Liked: Cleanliness

The views are to die for!

The apartment was stunning with the fireplace and views the highlights. Communication was on point with the venue and keys easy to find. The stairs could be a problem for solo travellers like me having to carry their suitcase down 3 flights of stairs. Overall I loved my stay here - it was home away from home.
Stayed 3 nights in Aug 2025

8/10 Good

Sean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really liked our stay here stunning views and great location for walks along the lake it was a little expensive but the views make up for that. Does have a few little cons.. the outdoor stairs didnt have lighting so was hard to see arriving at 11pm at night with suitcases. We ran out of toilet paper half way through our stay(they did supply more when i asked for more)but they said they supply a starter pack and its up to the customer to buy there own after that which for the money your paying you would expect at least enough supply.small things like this go a far way. All in all 4/5.
Stayed 8 nights in Jul 2025

6/10 Okay

Jingjin

Traveled with family
Stayed 5 nights in Jul 2025

10/10 Excellent

Mingyue

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
stunning lake view, property amenities like heated floors in bathrooms are really a nice touch in winter
Stayed 3 nights in Jul 2025

6/10 Okay

K

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Kellie

Liked: Cleanliness, property conditions & facilities
The property was well equipped with everything you might need, clean & well maintained. Exceptional views & close proximity to town. Excellent communication with host & just an overall easy, comfortable experience. Would stay again & highly recommend.
Stayed 4 nights in Jul 2025

8/10 Good

Dishant

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Good from view point. If you have your own car it’s a good location. It is situated between airport and city. Services are third party arrangement so don’t expect any services as such. Be fully stocked with food items that you would like to prepare. If you are wanting to stay in the room and relax and not worry about household duties then book a proper hotel or else be ready to clean the room and rubbish run on your own. There is no room service as such. It’s like a holiday home where you are the guest and you are the caretaker of your villa. Bit of a work on a vacation too but the view was good. There can be other options with all the amenities and services that one will be after if travelling from other city to relax so don’t book in haste book only after knowing your priorities and don’t get carried away with the view and the location. Good luck!
Stayed 3 nights in Jun 2025

10/10 Excellent

Yu

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely place that's close to the airport and not far from the town. We really enjoyed the lake and the snowy mountains view right outside of the place. The place was clean and tidy, and it came with everything we needed as a home, and we specially enjoyed the fireplace and heated floor. The customer service was the best service we ever received. The team responded promptly to our quedtions and they were nice and patient to provide as much information as we would like to ask. We would love to book the place in our next visit to Queenstown!
Stayed 3 nights in Jun 2025

10/10 Excellent

akhil

Liked: Cleanliness, amenities, property conditions & facilities
Very well maintained. Nice amenities and was as described in the photos. The views were unreal. Will be staying again!
Stayed 10 nights in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, views and great location ( we had a car so it was convenient). I thought i booked 3 rooms and 2 bathrooms but i was mistaken, and luckily that was not a problem for us. It was spacious and did have 2 bathrooms. I would definitely come back to it with the family again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mo

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the 4th time we’ve stayed at this property over the last few years and like always we really enjoyed our stay. Great location and clean property.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kavyanidhi

Traveled with family
Liked: Amenities, property conditions & facilities
Outstanding property. Clean and classy!
Stayed 3 nights in Jun 2025

10/10 Excellent

Guo ping, Balwyn North

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
everything is good, the view and spacy room. but only one thing to be improved. the bed mattress and pillow are not quite comfortable.
Stayed 6 nights in Apr 2025

10/10 Excellent

Hai

Traveled with family
Liked: Cleanliness, room comfort
Comfortable stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really comfortable… there is every thing you need. Great
Stayed 3 nights in Mar 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved everything but the parking is tight and there are lots of stairs. Our unit had 2 bedrooms and 2 bathrooms on the lower level. No bathroom on the main level. We walked on the lake trail and got into town in 30 minutes. Amazing views from every room.
Stayed 4 nights in Mar 2025

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unit is not new but is an excellent condition. Comfy bed. It a twenty minute walk o the path to town, Great views. Parking is tight but doable. Be prepared to navigate 40 steps to the unit.
Stayed 3 nights in Feb 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
This property was completed renovated and in excellent condition. The view of the water from the King bed was very picturesque. Management service was excellent and communicated by email. Please be aware, 40 steps to get to the front door, making luggage difficult if heavy or large. Good for a backpack and another 14 steps to the walking path. The hair pin turn from the road is a bit scary, as you cannot see oncoming traffic and road descend on the curve. There should be mirror mounted on the turns.
Stayed 2 nights in Feb 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice location with great views.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leonidas

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Abdul Raheem

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities
Fantastic views from the rooms. A good hearty walk into town with everything you need. Or ten minute drive back to Frankton shopping center. The apartment Had a gas log fire that was so nice. There are lots of steps to the room from the parking area that is also tight. We only had a Yaris Cross so OK. Larger cars like Land Cruisers struggle but can do it.
Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rilynn, Inglis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay with a stunning view. Perfect distance away from downtown, giving you privacy with a feeling of luxury.
Stayed 3 nights in Nov 2024