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Quèn Thị Vacation Packages

Very central and the staff are the most kind and attentive people. I booked my tours on get your guide but Rosie at the hotel showed me better quality crusies at the same price but with added convenience of hotel pickup and drop off. And better tours than what I had booked. I ended up getting the biggest suite on the cruise and upgraded free to a luxury line at no added cost. The hotel has a good relationship with the best tours. Rosie at the hotel is the best booking tours. Best ones at best price. and I feel they make sure they put you on the best adventures and tours. One tour we stoped at a store on way to the 2 day cruise. They sell art made my handicapped people I bought something and forgot an expensive high speed fan at the store. I realized 10 minutes after leaving. I simply messaged the hotel on WhatsApp and told them. The staff knew the driver and called him and had him pickup this fan on his way back. While I was on the cruise I see a text with a photo of the fan securely in Staffs possession at reception. They didn’t need to do all the effort and calling and asking the driver to detour and drop it off at hotel. I never imagined a hotel and their tour group would do all of that. In this hotel you’ll find a tastefully done boutique hotel with good style. Kind and helpful and attentive staff. That go out of there way to be more helpful than any hotel I have ever stayed. I’ll back to Vietnam and I know exactly where I’m staying. This hotel.

Excellent location and really lovely staff.

From the check in to our departure, the staff were excellent throughout. They couldn't do enough to make our stay perfect. They organised sight seeing on the heritage train which was thoroughly enjoyable. They took care of our airport transfers. Breakfast was the best on our trip with plenty of choice. The rooftop bar and pool are a great place to chill out. Location in the heart of Hanoi is perfect. Will definitely stay again and recommend the hotel to anyone seeking a high quality and very friendly base to explore this vibrant city.

We had a wonderful one night stay at this hotel. Our room was clean, comfortable, and very well maintained. The reception team were very welcoming, friendly, and helpful throughout our stay. The hotel is ideally located in the old quarter. We enjoyed our experience so much that we decided to book another stay for when we return to Hanoi at the end of our trip.

Great location, amazing staff

Clean room. Good location. Staff friendly and helpful.

Bob and Rosie were both amazing really took care of us yet again!