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Riad

3.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Riad

Lobby sitting area
Deluxe Room, Jetted Tub | In-room safe, desk, bed sheets, wheelchair access
Standard Room | In-room safe, desk, bed sheets, wheelchair access
Property entrance
Terrace/patio

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Independencia 131, Barrio de la Cruz, Centro, Querétaro, QUE, 76020
  • Templo y Convento de la Santa Cruz
    1 min walk
  • Arches Viewpoint
    5 min walk
  • Plaza de Armas
    7 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    37 min drive

Room options

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, bed sheets, wheelchair access

Standard Triple Room

  • 126 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, desk, bed sheets, wheelchair access

Superior Room

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, bed sheets, wheelchair access

Standard Room

  • 132 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Jetted Tub

Deluxe Room, Jetted Tub | In-room safe, desk, bed sheets, wheelchair access

Deluxe Room, Jetted Tub

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Hotel Úrsula Concept

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (9)
The price is $97
per night
$116 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Úrsula Concept

About this property

Riad

3-star hotel in Downtown Querétaro
A restaurant, a bar/lounge, and dry cleaning are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Riad offers 10 accommodations with laptop-compatible safes and fans. Rooms open to patios. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Querétaro hotel also offers a terrace, tour/ticket assistance, and dry cleaning/laundry services.

Riad is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:00 AM and noon.
Kasbah - This diner specializes in Moroccan cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Kasbah

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Riad Hotel
Riad Querétaro
Capital O Riad
Riad Hotel Querétaro

Riad Reviews

Reviews

6.8
Rating 10 - Excellent. 4 out of 25 reviews" "
Rating 8 - Good. 10 out of 25 reviews" "
Rating 6 - Okay. 4 out of 25 reviews" "
Rating 4 - Poor. 6 out of 25 reviews" "
Rating 2 - Terrible. 1 out of 25 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not good
Only a sheet on the bed—no blankets, bathroom smell pervaded the room on arrival, no hot water, insufficient soap, no shampoo, a large insect roaming the room, staff very difficult to find in the evening. Noise either in hotel or just outside made it harder to sleep. Location was father from the historial center than I had thought it would be.
Stayed 1 night in Mar 2020

8/10 Good

Rod, Seattle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is my favorite in Queretaro - "Artsy" district, very calm yet a ten minute walk to the main square(s). The furniture is very basic, wifi can be a bit spotty at times, but it is very clean. The price is great for a hotel that is more than adequate. The owner is from Morocco and has a very nice restaurant as well which is part of the hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nate, Seattle

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and fun place to stay. Relaxing patio with pleasant and atmosphere. Restaurant was very good - Mexican / Moroccan fusion. Belly dancing and entertainment over the weekend. Hookahs and tea. Great stay, especially for the price.
Stayed 3 nights in Oct 2019

8/10 Good

Maria, Leon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the hotel was closer to historic district but it is possible to take city bus I liked the pool area
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
El chico de recepción poco servicial, el desayuno muy malo, únicamente fue un pan y un cafe que no sabía tan bueno, esperamos mucho tiempo y nunca regresaron a checar si necesitabamos algo mas, nos tuvimos que retirar del restaurante para hacer checkin puesto que esperamos mucho. Las mesas muy sucias, tuve que limpiarla yo así como las tazas del café sucias. En general la mala experiencia fue en el desayuno.
Stayed 1 night in Apr 2020

8/10 Good

Sergio

Stayed 2 nights in Mar 2020

4/10 Poor

Fernando

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Malo
Desde que llegamos, muy mala atención del receptor, que por cierto, no sabía español, asi que atendió en inglés, dos toallas para tres personas, mal aseado el cuarto y para acabar mi esposa e hija terminaron con piquetes de bichos,no sabemos qué tipo... Mala experiencia, no volvemos ahí. 😟
Stayed 1 night in Mar 2020

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Stayed 1 night in Feb 2020

4/10 Poor

Manuel Roberto

Disliked: Staff & service, property conditions & facilities, room comfort
Muy mal servicio y no recibi lo que pague
No me sieron la habitacion que habia pagado, pague una queen y me dieron matrimonial, el desayuno incluido solo es pan tostado y cafe, sin ninguna facilidad el cuarto
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
El lugar tiene una excelente ubicacion, es cómodo y agradable, la atención es buena. El primer dia no hubo agua caliente y el tipo de cama que se ofrecia en la publicación no fue la de la habitación que nos asignaron.
Stayed 2 nights in Jan 2020

8/10 Good

Fátima Patricia

Liked: Cleanliness, staff & service, room comfort
👍
Muy bien de acuerdo a lo Planeado
Stayed 1 night in Dec 2019

10/10 Excellent

Marco Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
El lugar está muy céntrico y está bien respecto precio y calidad, lo único que no me gusto es que todo estaba limpio excepto las toallas de baño tenían un olor raro pero en general si lo recomiendo
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio
Todo estuvo muy bien, solo 1 dia tuvimos inconveniente con el agua no habia, de lo demas excelente servicio
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service
La atención fue buena. El baño no tiene nada de privacidad, si viajas acompañado inclusive ya con tu pareja o cónyuge, tendrá que escuchar todos los ruidos que puedas generar en el baño. El agua de la regadera estaba fría
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy lindo, la atención del dueño es inmejorable, es muy amable y esta siempre al pendiente. El lugar cuenta con restaurante y con show cultural de bailes árabes. Lo que no me gustó es que por el costo que pagamos las amenidades fueron mínimas. No hay agua en las habitaciones, el desayuno fue café y pan, había la mitad de un rollo de papel. Sin embargo como en todo, siempre la amabilidad rescata la experiencia.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción a buen precio, las habitaciones son muy sencillas pero estan limpias y cómodas.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicacion, la puerta del baño deberia tener cuando menos una cortina, y deberian tener letreros de no molestar en la habitacion, me quede tres noches y no necesitaba limpieza diario.
Stayed 3 nights in Nov 2019

4/10 Poor

Luís, Chihuahua, chih

Traveled with partner
Disliked: Cleanliness
Me hizo hicieron el cobro doble al hacer el check inn y su error lo dejaron a la suerte, no me regresaron el depósito cobrado
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos gustó el ambiente marroquí, la comida, la música, decoración, el personal, etc.
Stayed 1 night in Nov 2019

6/10 Okay

Gerardo

Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Oct 2019