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Casa Inn Premium Hotel Queretaro

4.0 star property

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Photo gallery for Casa Inn Premium Hotel Queretaro

Lobby sitting area
Indoor pool
Front of property
Lobby sitting area
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Paseo de Miranda Ote. No. 2, Fracc. Monte Miranda, El Marques, QUE, 76240
  • Querétaro Convention Center
    ‪5 min drive‬
  • Aqueduct of Santiago de Querétaro
    ‪6 min drive‬
  • Corregidora Stadium
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, down comforters, Select Comfort beds, in-room safe

Superior Room, 1 King Bed

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Premium bedding, down comforters, Select Comfort beds, in-room safe

Junior Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Casa Inn Premium Hotel Queretaro

4-star El Marques hotel connected to the convention center, close to Querétaro Convention Center
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Casa Inn Premium Hotel Queretaro offers 195 accommodations with iPod docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 32-inch plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers.

This El Marques hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
In addition to an indoor pool, Casa Inn Premium Hotel Queretaro provides a sauna and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 861 square feet (80 square meters) include a conference center. This Art Deco hotel also offers a library, a terrace, and tour/ticket assistance. For a surcharge, an airport shuttle during limited hours is offered to guests. Onsite self parking is complimentary.

Casa Inn Premium Hotel Queretaro has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11:30 AM.
La Terraza - This family restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to 11:30 PM
  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: MXN 284 for adults and MXN 155 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Terraza

Things to do

  • Gym
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (861 square feet of space)
  • Meeting rooms

Outdoors

  • Beach towels
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2000.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MXN 284 for adults and MXN 155 for children
  • Airport shuttle fee: MXN 754.00 per vehicle (one-way, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Casa Inn Premium Hotel
Casa Inn Premium Hotel Queretaro
Casa Premium
Casa Premium Queretaro
Premium Casa
Queretaro Casa
Casa Queretaro El Marques
Casa Inn Premium Hotel Queretaro Hotel
Casa Inn Premium Hotel Queretaro El Marques
Casa Inn Premium Hotel Queretaro Hotel El Marques

Casa Inn Premium Hotel Queretaro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 39 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Efrain

Stayed 2 nights in Nov 2024

4/10 Poor

Fernando

Stayed 2 nights in Nov 2024

6/10 Okay

Patrick

Stayed 4 nights in Nov 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and GREAT breakfast
Stayed 1 night in Nov 2024

10/10 Excellent

Juan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Ac unit struggled during the day to keep room cold, but other than that ok
Stayed 6 nights in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean place, staff was kind and friendly. The only inconvenience was that I asked for a shower cap and they did not have any.
Stayed 1 night in Nov 2024

10/10 Excellent

Yoselyn

Stayed 1 night in Oct 2024

4/10 Poor

CARLOS

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks nice as design, but terrible maintenance , doesn't looks in good condition , not going to stay there again
Stayed 2 nights in Oct 2024

2/10 Terrible

Fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Esther

Stayed 1 night in Sep 2024

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service, property conditions & facilities
Easy access from the highway. Moe growing in the shower walls. Couldn't order room service because they never answered the phone or WhatsApp.
Stayed 1 night in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Fernando

Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia

Stayed 2 nights in Sep 2024

4/10 Poor

Fernando

Stayed 1 night in Sep 2024

8/10 Good

Isamar

Stayed 1 night in Aug 2024

8/10 Good

Ramon, San Ysidro

Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent place
Stayed 2 nights in Aug 2024

10/10 Excellent

Anne

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a last minute stay since my flight was delayed. Everyone was respectful and tremendously helpful and very polite.
Stayed 1 night in Aug 2024

10/10 Excellent

Mariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo deben ser más cuidadosos con las toallas. Una de las que use estaba sucia de negro. Gracias
Stayed 1 night in Aug 2024

10/10 Excellent

Edward

Stayed 2 nights in Aug 2024

10/10 Excellent

Imogene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I’m already missing this beautiful city! I stayed here with 2 other family members. The hotel was beyond clean safe spot very close to nearby restaurants in a Uber of course. I loved the daily breakfast buffet. Room was clean with beautiful view I can’t wait to come back! Thank you staff you all were gracious!
Stayed 3 nights in Aug 2024

6/10 Okay

Amber

Liked: Cleanliness
Disliked: Staff & service
Staff needs better training
First they asked me to pay and I was so tired I forgot I had already paid, so i paid for the room. When we got to our room we found two men laying on the beds and had to turn around and go back down to reception. They they said, oh sorry our mistake, and it took them 20 minutes to get us a new room. Then the gal says oh I under charged you for the room so then i paid a couple hundred more pesos. The manager said he would discount our dinner at the restaurant there by 20% as compensation for our trouble. Then we got to our room ( without people ) , dropped bags, when we sat down to eat the same reception gal came and told me she charged me for a room already paid for and now had to reimburse me !
Stayed 1 night in Aug 2024

8/10 Good

Rosa

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good enjoyable stay good food 5* good amenities and nice views and safe place to stay. Close to Bus Station and the Centro de congresos. 👍✅
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Casa inn en Queretaro fue EXCELENTE! Agradezco especialmente a las chicas de Recepcion, tan amables y serviciales! Especialmente a Arielle, gracias por tu ayuda y atenciones.
Stayed 1 night in Jul 2024