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Casa Oxa Hotel

3.5 star property

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Photo gallery for Casa Oxa Hotel

Terrace/patio
Reception
Breakfast area
Front of property
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Spa
  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
45 José María Arteaga Centro, Querétaro, QUE, 76000
  • Santa Rosa de Viterbo Temple
    ‪4 min walk‬
  • Querétaro Cathedral
    ‪6 min walk‬
  • Zenea Garden
    ‪7 min walk‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe

Suite Deluxe | In-room safe, desk, laptop workspace, soundproofing

Suite Deluxe

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, soundproofing

Deluxe Room

  • Sleeps 3
  • 1 King Bed

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About this property

Casa Oxa Hotel

3.5-star hotel in Downtown Querétaro
Along with an outdoor pool, this smoke-free hotel has spa services and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Casa Oxa Hotel offers 9 air-conditioned accommodations with laptop-compatible safes and espresso makers. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers with rainfall showerheads, and hair dryers. This Querétaro hotel provides complimentary wireless Internet access. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.
Casa Oxa Hotel features an outdoor pool, spa services, and a terrace. Public areas are equipped with complimentary wireless Internet access. This Querétaro hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance.

Casa Oxa Hotel is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available from 7:00 AM to 11:00 PM (MXN 200 per day)
  • Street parking available

Things to do

  • Art gallery
  • Bicycle rentals
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 500 per pet, per night, plus a deposit of MXN 1500 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 200 per day (984 ft away; open 7:00 AM to 11:00 PM)
  • Pet deposit: MXN 1500 per stay
  • Pet fee: MXN 500 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
Children 18 years old and younger are not permitted at this property

Property is also known as

Casa Oxa Hotel Hotel
Casa Oxa Hotel Querétaro
Casa Oxa Hotel Hotel Querétaro

Casa Oxa Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 118 out of 128 reviews
Rating 8 - Good. 5 out of 128 reviews
Rating 6 - Okay. 4 out of 128 reviews
Rating 4 - Poor. 1 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This area is very nice, quiet, safe & local. The staff here has been very pleasant & helpful. We even got to know one of them personally which was unexpected, & looked forward to our visits with her personally!
Stayed 4 nights in Nov 2024

10/10 Excellent

Guilebaldo, El Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at three different hotels in Querétaro and enjoyed this the most. Daniela the host was very helpful and even offered me a complimentary soda while I was at the pool. I’ll be staying here again the next time I’m in town.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Yashua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and very friendly and helpful staff!
Stayed 3 nights in Oct 2024

10/10 Excellent

ALICE, san jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our time at the hotel, so we decided to extend our stay for two more nights. The hotel offered a simple continental breakfast and was close to the historic town, which was awesome. The amenities were excellent, and I definitely recommend this place. It's also very affordable, so I would love to return.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jacqueline

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable facility. Excellent front desk service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Aug 2024

10/10 Excellent

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful front door which was locked since we got there at 9pm both nights. The front reception was very kind, she directed us to some good tacos. (There was lots of movement in the area at about 10pm). The receptist offer to call a taxi if needed one. The hotel has (3) loaner bicycles. Its a adults only hotel so very quiet. Our room was a little small but it worked for us since we were just showering and sleeping there.
Stayed 1 night in Aug 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio. Ubicación excelente y personal muy amable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Stayed 2 nights in Jul 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service front desk girls are super nice 😊
Stayed 2 nights in Jul 2024

10/10 Excellent

Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy lindo, muy bien cuidado.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is sort of hidden on the Main Street you don’t see any signs. So after walking up and down I found a glass door that is a formal entrance to inside the property. Only the door bell for gaining access has a name of the hotel on it. Just a note maybe to look along the left side of street and look for a big glass metal door to find the lobby.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephanie

Traveled with family and small children, Traveled with family
Great experience and very nice and friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

phani krishna

Liked: Cleanliness
Stayed 5 nights in May 2024

10/10 Excellent

Leslie, garland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, effective and quiet air conditioner, helpful staff, close to Historical Centro. Excellent for a single female traveler.
Stayed 7 nights in May 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at this hotel. Despite the small size room I had, my room was functional, exceptionally clean, and included a cozy king-size bed. It’s a tight fit if you’re with your significant other. I traveled alone and was just tight for me. A major perk was the peacefulness at night, allowing for a restful sleep after a full day and night out. Conveniently located, there were some great local eateries nearby, including a couple of tamale stores, and Peonia Cafe, just a short 7 to 10-minute walk away, offered delicious pancakes and other tasty options. Plus, it was within easy distance of the main downtown area, with its variety of restaurants.
Stayed 3 nights in Apr 2024

10/10 Excellent

Jose Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calidad de alojamiento
Excelente lugar con una atención muy esmerada. Recomendable
Stayed 3 nights in Apr 2024

10/10 Excellent

Claudia, Longwood

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe hotel dor women traveling solo. Reception ladies are super nice, friendly and efficient!
Stayed 3 nights in Apr 2024

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo y seguro
Excelente hotel, se preocupan por la comodidad y seguridad del huésped, el único detalle fue el aire acondicionado, nos encantó el pequeño desayuno y el área de alberca muy cómoda
Stayed 3 nights in Mar 2024