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Casa Santiago Hotel Boutique

3.5 star property

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Photo gallery for Casa Santiago Hotel Boutique

Guests can sit and relax on the benches, surrounded by lush greenery and a modern chandelier.
Front of property
Relax in this stylish living room with a sofa, side tables, and a vase of flowers.
Relax in this serene bedroom with a large bed, two bedside tables, and a beautiful window.
Terrace/patio

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
Independencia #28, Col. Centro, Querétaro, QUE, 7600
  • Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪19 min walk‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Business Room

Business Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • 102 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Standard Room

9.2 out of 10
Wonderful
(10 reviews)
  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room

Luxury Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Luxury Room

10.0 out of 10
Exceptional
(5 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Enjoy the modern space with a balcony offering a view, featuring a checkered floor, large windows, and potted plants.

Hotel Patio Santiago

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (327)
$155 nightly
The price is $155 total
includes taxes & fees
Hotel Patio Santiago

About this property

Casa Santiago Hotel Boutique

3.5-star hotel in Downtown Querétaro
This smoke-free hotel features a full-service spa, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, spa services, 24-hour room service, and a meeting room are onsite.
Casa Santiago Hotel Boutique offers 19 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Smart televisions come with satellite channels and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages. The spa is open daily.
Casa Santiago Hotel Boutique features a full-service spa. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Querétaro hotel also offers spa services, a terrace, and tour/ticket assistance.

Casa Santiago Hotel Boutique is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Casa Santiago Hotel Boutique has a restaurant on site.
24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 310 for adults and MXN 280 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Full-service spa

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Netflix
  • Smart TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 850 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 310 for adults and MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Querétaro
Casa Santiago Hotel Boutique Hotel Querétaro

Casa Santiago Hotel Boutique Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 138 out of 176 reviews
Rating 8 - Good. 25 out of 176 reviews
Rating 6 - Okay. 6 out of 176 reviews
Rating 4 - Poor. 3 out of 176 reviews
Rating 2 - Terrible. 4 out of 176 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025

8/10 Good

SERGIO

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE HOTEL WAS EXCELLENT, LOVED THE DEOXRATOIN. THE ROOM TOO SMALL.
Stayed 1 night in Mar 2025

8/10 Good

Sandra, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are well appointed with nice linens and towels and very comfortable bed and shower. A little noise coming from the restaurant in the hotel was a bit annoying but not bad. But the downside was the room had no windows. Made it a bit dark and sad. Have to park in a nearby parking. Not a big deal but not as convenient as on site parking.
Stayed 2 nights in Mar 2025

8/10 Good

Rosa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Martha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Receptionists friendly and courteous, as well as the restaurant personnel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Pablo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star all around

5 star all around.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Kirit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a quiet location. Several eating places within walking distance. Restaurant in the property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Luis, Colorado Springs

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice, the staff was also very nice and helpful. The rooms are of good size with all the amenities you need, comfortable bed, functional restroom, everything was great. The only difficulty is parking. The hotel does not have their own parking lot, you will have to find public parking, pay and get reimbursed. Other than that, the hotel was great!
Stayed 1 night in Nov 2024

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and attentive to details
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Diego David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024

2/10 Terrible

David

Stayed 2 nights in Jun 2024

10/10 Excellent

Blanca

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice property in the middle of everything. Would love to come back.
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely hotel

This has got to be one of the best hotels we’ve stayed at. Wonderful staff, super clean, I’m not just talking about the room, but the whole hotel itself. It was also peaceful and slept like bears. If we go back to Queretaro, we’ll stay here.
Stayed 1 night in Jun 2024

10/10 Excellent

Patricia

Stayed 1 night in Jun 2024

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good option for the historic center Bed and pillos not very comfortable Everything else very nice
Stayed 2 nights in Jun 2024

10/10 Excellent

Elizabeth, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and bed was comfortable. Hotel offers free parking located about 10min walk away. Only complaint would be that a party was going on somewhere near the hotel one night and we could hear the music well past midnight. Not the hotels fault, but though I would mention it, in case you book a weekend stay. Restaurant Carola is located within the hotel…eat there. Food is awesome. Overall, we enjoyed our stay.
Stayed 2 nights in Apr 2024

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024