This smoke-free bed & breakfast features a rooftop terrace, spa services, and free use of bicycles. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
El Serafin Hotel Boutique offers 13 air-conditioned accommodations with safes and bathrobes. Each accommodation is individually decorated. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the bed & breakfast include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages and facials.
El Serafin Hotel Boutique features a rooftop terrace, spa services, and tour/ticket assistance. Wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Colonial bed & breakfast also offers room service (during limited hours) and express check-out.
El Serafin Hotel Boutique is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour airport drop-off shuttle on request for a surcharge
Food and drink
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: MXN 95 per person
Things to do
Free bicycle rentals
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Rooftop terrace
Spa
Couples treatment rooms
Facials
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
2 floors
Built in 1800
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Premium bedding
Bathroom
Bathrobes
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Limited room service
More
Air conditioning
Free local calls
Individual decor
Iron/ironing board on request
Laptop workspace
Mobile key entry
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children 18 and younger are not allowed at this property; All guests older than 18 are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately MXN 95 per person
Airport shuttle fee: MXN 550 per vehicle (maximum occupancy 4)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 18 years old and younger are not permitted at this property
No pets and no service animals are allowed at this property
Property is also known as
El Serafin Boutique
El Serafin Boutique Queretaro
El Serafin Hotel Boutique
El Serafin Hotel Boutique Queretaro
El Serafin Boutique Queretaro
El Serafin Hotel Boutique Querétaro
El Serafin Hotel Boutique Bed & breakfast
El Serafin Hotel Boutique Bed & breakfast Querétaro
El Serafin Hotel Boutique Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Cons: The night guy is cranky, and their system of having us all leave our room keys at the front desk when we leave lead me to have to go back down the stairs to get mine almost every time I left and returned (because who even thinks of picking up a key one normally already has?).
Pros: Everything else. The room, even if a bit small, was beautiful and comfortable; the main-shift desk attendant is a lady with a wonderful and helpful disposition; the mattress was just right for me; the free apples to grab on the way in was very convenient; the hotel is full of rustic/traditional beauty and is located in the most appealing and walkable area of the city.
Great overall! Petra checked us in and was wonderful! So welcoming and helpful. The breakfast was perfect for us before we headed out for the day. Rooms were clean and quiet. We were surrounded by beautiful gardens. Only downside is street parking, but there are parking garages close by.
This was the sweetest place! The hotel was an oasis, with interior outdoor spaces built to enjoy.
Our hostess was INCREDIBLE. Queretaro is a joy to visit and way less touristy than other places on the regular beat. The breakfast delivery was dependable and the furnishings were lovely. Definitely recommend.
It was a pleasant stay, however, wouldn't I wouldn't stay again. We were placed in a room on 1st floor towards the back near kitchen. Ask for a room on the 2nd floor which I what I should have done. Bed could use more pillows and water takes too long to get hot. About 5-10 minutes. Many more options for next time.
Pros: cute property, very well located, friendly staff, lovely terrace
Cons: the building and furnishings are old and haven't been maintained well. For example, there was a bad smell from the drain in thee room we were first assigned. We requested a room change. Also, the facility was poorly staffed (or under-staffed) during the week, but the service improved markedly over the weekend.
I enjoyed every aspect of El Serafín. The location was ideal for an urban trekker being in the heart of the city. The staff were friendly, provide good service and everything was well kept. The historic nature throughout premise created the perfect ambience.