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Fiesta Americana Hacienda Galindo Resort & Spa

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fiesta Americana Hacienda Galindo Resort & Spa

Minibar, in-room safe, desk, iron/ironing board
Minibar, in-room safe, desk, iron/ironing board
Outdoor pool, pool umbrellas, sun loungers
Minibar, in-room safe, desk, iron/ironing board
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Spa
  • Gym
  • Laundry

Explore the area

Map
Carretera A Amealco- Galindo Km 5.5, San Juan del Río, QUE, 76820
  • San Gil Golf Club
    11 min drive
  • Gran Operadora Posadas
    2 min walk
  • Querétaro Bus Terminal
    34 min drive
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    46 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Minibar, in-room safe, desk, iron/ironing board

Deluxe Room, 2 Double Beds

  • 531 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 King Bed (Master)

  • 1350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds

  • 531 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Double Beds (Dog Friendly)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Double Beds (Dog Friendly)

  • 531 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Dog Friendly)

Minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 King Bed (Dog Friendly)

  • 531 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite familiar, 2 camas matrimoniales y 1 Individual

Minibar, in-room safe, desk, iron/ironing board

Suite familiar, 2 camas matrimoniales y 1 Individual

  • 1020 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Family Room, 2 Double Beds & 1 Single Bed

Family Room, 2 Double Beds & 1 Single Bed | Minibar, in-room safe, desk, iron/ironing board

Family Room, 2 Double Beds & 1 Single Bed

  • 531 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

  • 1020 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite 2 camas matrimoniales

Junior Suite 2 camas matrimoniales | Minibar, in-room safe, desk, iron/ironing board

Junior Suite 2 camas matrimoniales

  • 1020 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Fiesta Americana Hacienda Galindo Resort & Spa

4-star San Juan del Río hotel with coffee shop/cafe
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
Fiesta Americana Hacienda Galindo Resort & Spa offers 169 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, MISAYA SPA. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Fiesta Americana Hacienda Galindo Resort & Spa features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This family-friendly hotel also offers a children's pool, spa services, and a terrace. Complimentary self parking and valet parking are available on site, along with a car charging station.

El Florentino - This restaurant specializes in local and international cuisine.
El Italiano - This theme restaurant specializes in Italian cuisine. Open select days.
EL RINCON DE DON ROBERTO - Onsite coffee shop. Open daily.
Caballito - Onsite karaoke bar. Open daily.
La Pérgola - This bar is located by the pool. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Caballito
  • El Florentino
  • El Italiano
  • EL RINCON DE DON ROBERTO
  • La Pérgola

Things to do

  • Air hockey
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Foosball table
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Horseback riding/rentals
  • Outdoor pool
  • Playground
  • Shopping
  • Table tennis
  • Tennis
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 2000 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 44 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 495 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: MXN 2000 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 495 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Americana Galindo
Fiesta Americana Hacienda Galindo
Fiesta Americana Hacienda Galindo Hotel
Fiesta Americana Hacienda Galindo Hotel San Juan del Rio
Fiesta Americana Hacienda Galindo San Juan del Rio
Galindo Fiesta Americana
Hacienda Fiesta Americana
Hacienda Fiesta Americana Galindo
Hacienda Galindo
Hacienda Galindo Fiesta Americana
Fiesta Americana Hacienda Galindo Resort San Juan del Rio
Fiesta Americana Hacienda Galindo Resort
Fiesta Americana Hacienda Galindo Resort Spa
Fiesta Americana Hacienda Galindo Resort & Spa Hotel
Fiesta Americana Hacienda Galindo Resort & Spa San Juan del Río

Fiesta Americana Hacienda Galindo Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 498 out of 792 reviews" "
Rating 8 - Good. 212 out of 792 reviews" "
Rating 6 - Okay. 43 out of 792 reviews" "
Rating 4 - Poor. 19 out of 792 reviews" "
Rating 2 - Terrible. 20 out of 792 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have two restaurants, and one of them, the Italian restaurant, closes most of the week. The main dining area is very nice looking, but expensive. They do not like to offer breakfast menus, even saying that "it will take a long time" and forcing you to get the buffet. Compared to other restaurants, the buffet is also very expensive for what is typically served in other restaurants in hotels in Queretaro. The quality of the food was okay; the tortillas de maiz were old and stale. Once, I ordered from the menu, and I spent two and a half hours for lunch, waiting for my bill for 40 minutes. The grounds are beautifully kept, and the pool area is excellent. The vineyard is also a nice place to see. Unfortunately, there are not a lot of options for eating in the area, forcing you to eat at their restaurant.
Stayed 1 night in Jul 2024

6/10 Okay

Luis

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Near the Rooms Was smelling really bad The check in was terrible more than 40 minutes traing to finde my reservation even I give them the number of confirmation
Stayed 2 nights in Jul 2024

10/10 Excellent

Aron

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gardens aré beautiful
Stayed 2 nights in Jul 2024

10/10 Excellent

Nely

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and amenities, we stayed one night and planning the next visit already. The food was delicious in the Mexican restaurant (we have pending the Italian restaurant), but enjoyed our stay! Thank you!
Stayed 1 night in Jun 2024

2/10 Terrible

Carlos

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property is nice as well as the pool. Reception is extremely slow, most of the workers there seemed new they didn’t really know what they were doing. Check out took close to 45 min, unsure why it took so long as I was only told sorry for the wait but not why I was waiting for so long. The waiters and people working in the hotel are nice however so that was a plus. Service around the pool was lacking as there were too many people for 2 waiters. Breakfast buffet was amazing, probably the best thing of the property. Overall I would only go back here for the breakfast buffet but would not recommend this place to stay. For the price you pay, which is not cheap, this place needs major improvement.
Stayed 1 night in May 2024

6/10 Okay

Luis Alonso

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful hacienda well equipped and in very good condition, the pool is climatized, the food was so so and kind of expensive. The vineyard is beautiful and it has dedicated areas. It’s also great for families traveling with Kids lots of activities for them.
Stayed 1 night in May 2024

4/10 Poor

Nora

Traveled with family and small children, Business traveler
Disliked: Staff & service
Ugly welcome staff, the room wasn’t ready at 4pm, an was incomplete They charge for everything, room for 4 peoples and they left only 1 coffe set. Ugly policy’s and administrative staff. The waitress are the best. Don’t go there
Stayed 1 night in May 2024

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and ver large property built in the 1500 and the legend says that it was Hernan Cortez hacienda. Property and art work is beautifully maintained
Stayed 2 nights in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic infrastructure and very attentive service
Stayed 3 nights in Apr 2024

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NIce
Stayed 2 nights in Apr 2024

10/10 Excellent

Yi, sugar land

Stayed 1 night in Mar 2024

10/10 Excellent

Jose Miguel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is nice
Stayed 1 night in Jan 2024

8/10 Good

Daniela

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel. I rather 4 only cause of cleanliness for the bathroom.
Stayed 2 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 1 night in Dec 2023

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Wonderful and relaxing stay.
Stayed 1 night in Oct 2023

8/10 Good

Irene

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This is a gorgeous property with many activities. The food is delicious and most of the staff are friendly. The negative ... we had three rooms, one of our rooms did not have a welcome fruit basket, in another room we found two dead cockroaches, and finally, if you wanted coffee pods you had to go to the registration desk to pick them up.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tony

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
And Oasis only two hours from Mexico City. We travelled with a 1 and 4 year old, and it was perfect. Food, service, and facilities are all 10/10
Stayed 2 nights in Oct 2023

10/10 Excellent

Manuel, HOUSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel..!
Stayed 1 night in Oct 2023

8/10 Good

Jesus

Stayed 1 night in Sep 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and installations
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional management and staff
exceptional management and staff, but I regret not reserving directly with the hotel. hotels.com rate was not competitive with the fiesta inn website.
Stayed 3 nights in Jun 2023

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People everyone was so friendly
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveler

Liked: Staff & service
So so stay!
Whenever I see the words “resort and spa” I have a certain expectationand the resort did not meet that definition at all, in my opinion. Although the staff is very friendly, and helpful, they don’t speak English so it was a very big challenge for us. One person at the desk spoke some decent English but when she was not there, we were so lost. Secondly, Hotels.com advertised that this is a VIP silver hotel; but there was nothing special about the VIP silver rated… so Hotels.com needs to get rid of that label. Third, we reserved 2 suites and both hot tub spas outside the 2 rooms were not clean, and one of them even had a dead roach in it. Fourth, none of us could figure out how to turn on the fan even when we tried to pull the cord. We even had the maintenance guy come up to help fix the sink and turn on the fan. He couldn’t figure out how to turn it on. Fifth, when they served the buffet brunch on Saturday morning, there were bees sitting on the fruit trays and sweet pastries trays….none of the fruit & pastries trays had a cover on it. There were also flies as well, but more bees than flies on the sweets… The only nice things that I saw were the historic views of the hotels and the courtyard, and the friendly staff. This is not a spot for a vacation! And it is not a place that deserves a score above 7.
Stayed 3 nights in May 2023