*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to an outdoor pool, Grand Fiesta Americana Queretaro provides a spa tub and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.
Grand Fiesta Americana Queretaro is a smoke-free property.
- Number of outdoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Covered parking
- Conference space
- Business center
- Porter/bellhop
- Express check-out
- Meeting rooms
- Year Built - 2003
- Electric car charging station
- Covered parking
- Free self parking
- Secured parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- Smoke-free property
- Number of coffee shops/cafes - 1
- Food and water bowls
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Laundry facilities
- Total number of rooms - 173
- Television in common areas
- Number of floors - 5
- Number of buildings/towers - 1
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Room Amenities
Grand Fiesta Americana Queretaro offers 173 air-conditioned accommodations with minibars and laptop-compatible safes. This Querétaro hotel provides complimentary wireless Internet access. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Room service (24 hours)
- Desk
- Turndown service
- Free bottled water
- Wireless internet access
- Separate bathtub and shower
- In-room safe (laptop compatible)
- Free WiFi
- Free cribs/infant beds
- Rollaway/extra beds (free)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Grab bar - in bathtub
- Grab bar - in shower
- Roll-in shower
- Accessible bathtub
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 12:30 PM.
La Distral - This family restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Stelaris Cocktail Lounge - Onsite bar. Open daily.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately MXN 420 for adults and MXN 210 for children
- Pet fee: MXN 1600 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-in fee for check-in between 1:00 AM and 2:30 PM
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at midnight
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Pets allowed in specific rooms only
Security system
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of MXN 1600 per pet, per night
- Dogs only
- 2 total (up to 44 lbs per pet)
- Pets cannot be left unattended
- Food and water bowls are available
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Fiesta Americana Hotel Queretaro
- Grand Fiesta Americana Queretaro Hotel
- Fiesta Queretaro
- Queretaro Fiesta Americana
- Fiesta Americana Queretaro Hotel Queretaro
- Fiesta Americana Queretaro Hotel
- Fiesta Americana Queretaro
- Fiesta Americana Queretaro
- Grand Fiesta Americana Queretaro Hotel
- Grand Fiesta Americana Queretaro Querétaro
- Grand Fiesta Americana Queretaro Hotel Querétaro
Awards & Affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Green Key (Foundation for Environmental Education)
Hotel Reviews
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