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Holiday Inn Queretaro Zona Diamante, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Queretaro Zona Diamante, an IHG Hotel

Bar (on property)
Outdoor pool, open 8 AM to 8 PM, sun loungers
Exterior
Exterior
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Gym
  • Breakfast available
  • Laundry

Explore the area

Map
Anillo Vial Fr Junipero Serra, Querétaro, QUE, 76140
  • Plaza Boulevares Shopping Mall
    ‪18 min walk‬
  • Plaza del Parque Shopping Mall
    ‪2 min drive‬
  • Aqueduct of Santiago de Querétaro
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪37 min drive‬

Room options

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Bath Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Bath Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath Shower Combination)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed (Bath Shower Combination)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

Exterior

Hilton Queretaro

Pool
Pet friendly
Kids pool
Parking included
4.1 out of 5, Very Good, (237)
The price is $176
per night
$211 total
includes taxes & fees
Feb 5 - Feb 6
Hilton Queretaro

About this property

Holiday Inn Queretaro Zona Diamante, an IHG Hotel

3.5-star Querétaro hotel with restaurant
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Queretaro Zona Diamante, an IHG Hotel offers 148 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Queretaro Zona Diamante, an IHG Hotel features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

Business amenities at this 3.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 4626 square feet (416 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. A shuttle from the hotel to the airport is complimentary to guests (available on request). Complimentary self parking is available on site.

Holiday Inn Queretaro Zona Diamante, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and noon.
Stellaris - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from 24-hour room service.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free airport drop-off shuttle from 4:00 AM to 4:30 AM at scheduled times and on request
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 295 to 395 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Stellaris

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting
  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 4,626 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 6 2025 to February 8 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 295 to 395 for adults, and MXN 0 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 8 PM
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Queretaro
Holiday Inn Queretaro Diamante
Holiday Inn Queretaro Zona Diamante
Holiday Inn Zona Diamante
Holiday Inn Zona Diamante Hotel
Holiday Inn Zona Diamante Hotel Queretaro
Queretaro Holiday Inn
Queretaro Holiday Inn Zona Diamante
Zona Diamante
Zona Diamante Queretaro
Holiday Inn Queretaro Zona Diamante Hotel
Holiday Inn Queretaro Zona Diamante Hotel Queretaro

Holiday Inn Queretaro Zona Diamante, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 503 out of 880 reviews" "
Rating 8 - Good. 253 out of 880 reviews" "
Rating 6 - Okay. 68 out of 880 reviews" "
Rating 4 - Poor. 31 out of 880 reviews" "
Rating 2 - Terrible. 25 out of 880 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Stayed 1 night in Sep 2024

10/10 Excellent

Maricela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything
Stayed 3 nights in Sep 2024

8/10 Good

Nicolas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as described. Extremely friendly staff.
Stayed 1 night in Sep 2024

6/10 Okay

Eugenio

Stayed 1 night in Sep 2024

6/10 Okay

Alfredo

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The website on Expedia said free transportation from the airport. They wanted to charge me. Breakfast was supposed to be included.
Stayed 1 night in Aug 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

VICTOR

Stayed 2 nights in Aug 2024

10/10 Excellent

Samuel

Stayed 2 nights in Aug 2024

8/10 Good

Todd

Liked: Staff & service, property conditions & facilities
I like the nice view of the property. What I dint like was there was no shuttle to and from the airport as describe on their website. It was two times they only went so they sucker you into staying at the place so ended up needing a cab both ways.
Stayed 1 night in Aug 2024

10/10 Excellent

Rapheal

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility
Stayed 5 nights in Jul 2024

10/10 Excellent

CARLOS, BELL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff, and amenities,are excellent! Keep up the good work!
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Cristina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish there was airport transportation for all flight hours.
Stayed 1 night in Jul 2024

10/10 Excellent

Raquel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. First time in Queretaro. Location is great. Friendly and excellent staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

8/10 Good

Geoffrey G

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view of the city!
Stayed 3 nights in Jun 2024

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Stayed 2 nights in May 2024

10/10 Excellent

Steven, Lewiston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We experienced a nice 1 day stay. Property and rooms are very nice, quiet and close to malls, etc. The 24 hour front desk staff was extremely nice, spoke English and setup up a 3AM taxi pickup shuttle to the airport for us. Airport was 30 min away with no traffic this time of the morning. We would definitely stay here again.
Stayed 1 night in May 2024

10/10 Excellent

Benoit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Sara

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Queretaro!
Our stay at Holiday Inn Queretaro Zona Diamante was absolutely incredible. The whole hotel was extremely clean, the rooms very comfortable and the staff were excellent and helpful. The city views were amazing and the recently renovated pool was so relaxing and perfect.
Stayed 2 nights in Mar 2024

2/10 Terrible

linda

Traveled with group, Traveled with partner, Traveled with family
Disliked: Amenities
We travelled from out of town to a wedding supposedly close by. Front desk called us a car to drive us. We drove in circles for an hour and asked to return to the hotel. Not the drivers fault but no one had good directions despite the wedding planner providing an address. So our night was ruined, we never made the wedding and disappointed our familia. Our cab did not charge us but it was a nightmare.. The hotel s
Stayed 1 night in Mar 2024

6/10 Okay

Stephen, Sugar Hill

Liked: Cleanliness, staff & service
Room was lacking in amenities. No refrigerator or ice bucket. Decor was aged.
Stayed 1 night in Nov 2023