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Hotel Boutique La Casa del Naranjo

3.0 star property

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Photo gallery for Hotel Boutique La Casa del Naranjo

Terrace/patio
Bar (on property)
Staircase
El Naranjo | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi
32-inch LED TV with cable channels, TV

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
Hidalgo 21, Querétaro, QUE, 76000
  • Theater of the Republic
    ‪3 min walk‬
  • Teatro de la Ciudad
    ‪3 min walk‬
  • Zenea Garden
    ‪4 min walk‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪40 min drive‬

Room options

View all photos for El Limon

El Limon | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

El Limon

  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for El Ciruelo

El Ciruelo | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

El Ciruelo

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for El Manzano

El Manzano | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

El Manzano

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for El Naranjo

El Naranjo | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

El Naranjo

  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for El Durazno

El Durazno | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

El Durazno

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for La Vid

La Vid | Egyptian cotton sheets, premium bedding, in-room safe, free WiFi

La Vid

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Boutique La Casa del Naranjo

3-star hotel in Downtown Querétaro
This hotel features a full-service spa, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include spa services, concierge services, and dry cleaning.
Hotel Boutique La Casa del Naranjo offers 6 air-conditioned accommodations with safes and bathrobes. Beds feature Egyptian cotton sheets and premium bedding. 32-inch LED televisions come with cable channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has couples treatment room(s). Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Hotel Boutique La Casa del Naranjo features a full-service spa. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Querétaro hotel also offers spa services, a terrace, and multilingual staff. For a surcharge, the property provides an airport shuttle (available 24 hours) and a shopping center shuttle.

Hotel Boutique La Casa del Naranjo has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Shopping center shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to 11:00 AM on weekends; MXN 150 per person
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 250 per pet, per stay, plus a deposit of MXN 500 per stay
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MXN 150.00 per person
  • Airport shuttle fee: MXN 550 per room
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 250 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 13 years old are not allowed in the hot tub

Property is also known as

Casa Naranjo
Casa Naranjo Hotel
Casa Naranjo Hotel Queretaro
Casa Naranjo Queretaro
La Casa Del Naranjo Queretaro
Hotel Boutique La Casa del Naranjo Hotel
Hotel Boutique La Casa del Naranjo Querétaro
Hotel Boutique La Casa del Naranjo Hotel Querétaro

Hotel Boutique La Casa del Naranjo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 20 out of 41 reviews
Rating 8 - Good. 13 out of 41 reviews
Rating 6 - Okay. 6 out of 41 reviews
Rating 4 - Poor. 0 out of 41 reviews
Rating 2 - Terrible. 2 out of 41 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Noya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a wonderful hotel. The courtyard and rooms were beautiful and the staff was very helpful and nice.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location. The jacuzzi tub and the spacious shower were awesome. Friendly staff.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location and friendly staff! Needs up keeping, not even tissues in room, old uncomfortable bed, guests may stay in the patio till 3-4 in the morning and you can’t sleep, run down towels and linens. Breakfast is just ok
Stayed 2 nights in Dec 2019

8/10 Good

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Charming, but live music on the weekends-noisy.
the hotel was well situated 4 blocks from the center of Queretaro which is a lovely colonial town. It is a small quirky hotel with all basic amenities finished with stylish flair. We were in a lovely large ground floor room but it was beside the traffic thorough fare and 5 meters from the breakfast/ bar area and as it turns ,out the stage for live music on a Fri and Sat night. The music was good but if you are a light sleeper or want uninterrupted sleep , this is not the place. Music went till around 1-2am and chatty staff were up and around at 7am.
Stayed 2 nights in Oct 2018

8/10 Good

Marion & Dave, Cincinnati, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming
We were graciously helped by staff throughout our stay. We loved the location and the lovely terrace atop the first floor. Our bed and bedding was very comfortable and the room was clean. The only drawback was the base sound coming from the cafe next to the hotel.
Stayed 6 nights in Nov 2017

8/10 Good

miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

10/10 Excellent

carlos, plano texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel in the hart of down town friendly staff confortable beds

8/10 Good

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a great hotel, very nicely located. If they were to improve the quality of the sheets, blankets and rugs, I would rate it five stars without a doubt. Great location and the owner gives you personal attention.

6/10 Okay

Amy P, Toronto, CA

Disliked: Cleanliness
Nice hotel too far from town with terrible restaur
Thankfully Uber service is available from this location. Staff were very helpful but it is at least a 20 min cab ride to town. Leave your car in underground parking at the hotel as parking in Guanajuato is impossible.

10/10 Excellent

caridad e, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel La Casa del Naranjo is a hidden gem, just steps from the main square. From the moment you get inside you feel comfortable and welcome. The place is beautiful with only six rooms, mine was El Limon, on the top, and in the mornings I could hear the birds and the bells from the church. The breakfast was delicious and the place was more than right. I will definitely go back.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location and yummy breakfast
La Casa del Naranjo is a cute boutique hotel located in downtown Queretaro. Our room was clean, the staff at all times was super helpful and friendly!

8/10 Good

Fernando Mendy, Austin, TX

Liked: Cleanliness, staff & service, room comfort
The personnel has an outstanding vocation for service!

6/10 Okay

Brenda, San Miguel de Allende

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good and not so good
We loved the location and staff at this hotel. It's charming, but our room was very stuffy. Very small windows and no fans for better air circulation. Also, at night there was some generator going on it seemed every 30 minutes for 20 minutes. it was very hard to sleep. I'm sorry to not give the place glowing reviews. The staff was excellent and it's an easy walk to all the main spots of Historical Queretaro.

10/10 Excellent

Carlos Alberto Martinez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 3 nights in Feb 2022

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está en pleno centro, puedes caminar y encontrarte cerca muy buenos restaurantes. El servicio y la atención fueron muy buenos. Buen internet para trabajar desde su terraza o en los cuartos.
Stayed 2 nights in Jul 2021

8/10 Good

Ana Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy tranquilo, fresco y lindo. Excelente atención. La ubicación muy buena, pues aunque está cerca de los jardines del centro la calle es muy tranquila.
Stayed 1 night in Apr 2019

6/10 Okay

MATIAS, CDMX

Liked: Cleanliness, staff & service
NO HAY LAMPARAS PARA LEER EN LA NOCHE, NI TV NO HAY SERVICIO.
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cero recomendable. Me cambié de hotel.
Pesimo servicio. No vuelvo. El hotel no cuenta con estacionamiento a pesar de estar en su publicidad, esto engaña al cliente. Y el area no se ve segura para dejar el carro y si tienes suerte encuentras un lugar a varias cuadras del hotel. Cero profesional desde la persona de recepción que te hace un favor con atenderte. Intente cancelar por qué las condiciones no corresponden a las fotos, sin embargo el hotel se apegó a la política de no cancelación. El precio no corresponde para nada lo que recibes. Muy decepcionado. Termine cambiándome a otro hotel aunque pierda dinero. Busquen otro lugar para hospedarse.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019

8/10 Good

Diana Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente alojamiento
¡El servicio es excelente! Un lugar muy acogedor, limpio, con excelente ubicación y decoración.
Stayed 2 nights in Feb 2019

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y comodidad
Muy buena ubicación.Camas muy cómodas.Buen desayuno.Muy buena atención.Ruido del bar.Limpio
Stayed 3 nights in Oct 2018

8/10 Good

Agustin, ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente trato, muy buena localización.
Estuvimos muy a gusto en este pequeño hotel, creemos que tuvimos suerte pues nos tocó el cuarto con mejores instalaciones.
Stayed 1 night in Sep 2018