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Hotel Criol

3.5 star property

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Terrace/patio
Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated
Front of property - evening/night
Exterior detail
Exterior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
$80
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
Doctor Leopoldo Río de la Loza 6 Norte, Santiago de Queretaro, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪14 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪17 min walk‬
  • Corregidora Stadium
    ‪4 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪28 min drive‬

Room options

View all photos for Estándar 1 cama queen

Estándar 1 cama queen | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama queen

9.2 out of 10
Wonderful
(10 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite con tapanco y jacuzzi interior

Suite con tapanco y jacuzzi interior | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con tapanco y jacuzzi interior

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite con jacuzzi (interior o exterior)

Suite con jacuzzi (interior o exterior) | 1 bedroom, premium bedding, in-room safe, individually decorated

Suite con jacuzzi (interior o exterior)

9.8 out of 10
Exceptional
(12 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Doble superior

Doble superior | 1 bedroom, premium bedding, in-room safe, individually decorated

Doble superior

9.2 out of 10
Wonderful
(24 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Estándar 1 cama King

Estándar 1 cama King | 1 bedroom, premium bedding, in-room safe, individually decorated

Estándar 1 cama King

9.6 out of 10
Exceptional
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Criol

3.5-star hotel in Downtown Querétaro
Along with an outdoor pool, this hotel has a restaurant and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Criol offers 24 air-conditioned accommodations with laptop-compatible safes and complimentary toiletries. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to a business center. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Querétaro hotel also offers an outdoor pool, a library, and a terrace.

Hotel Criol has designated areas for smoking.

Full breakfasts are available for a surcharge on weekdays between 8:00 AM and noon and on weekends between 9:00 AM and 1:00 PM.
Hotel Criol has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (MXN 290 per day), from 7:00 AM to 10:00 PM
  • Street parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Full breakfast available for a fee 8:00 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; MXN 225 to 450 for adults and MXN 225 to 450 for children
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Built in 2016
  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 225 to 450 for adults, and MXN 225 to 450 for children
  • Airport shuttle fee: MXN 800 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 290 per day (2907 ft away; open 7:00 AM to 10:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Criol Queretaro
Criol Queretaro
Criol
Hotel Criol Hotel
Hotel Criol Querétaro
Hotel Criol Hotel Querétaro

Hotel Criol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 746 out of 1010 reviews
Rating 8 - Good. 174 out of 1010 reviews
Rating 6 - Okay. 42 out of 1010 reviews
Rating 4 - Poor. 17 out of 1010 reviews
Rating 2 - Terrible. 31 out of 1010 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property, close to multiple dining options. Nice room, no mini refrigerator though. Easy Uber access. Very hard mattress.
Stayed 4 nights in Apr 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel in a beautiful Mexican area
Stayed 2 nights in May 2025

10/10 Excellent

Jacqlene Nicole Barsich

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The property was modern, quiet and well kept. Their staff was beyond kind and helpful (no fork delivered with your food via uber eats? No problem - they came to my rescue). Weekend brunch was lovely, and loved having someone at the front desk at all hours.
Stayed 4 nights in May 2025

4/10 Poor

Almazan Morales

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2025

10/10 Excellent

Elba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the historic center with modern amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Gene

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel, outstanding service happily reset the AC and quickly fixed the drain to the tub (both our own fault)
Stayed 3 nights in Apr 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Justin

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely property, needs some upkeep

The property design is truly beautiful but some maintenance issues are of concern. Many tiles in the pool are missing or broken, several lanterns in the courtyard tree are burned out, and we had a leak in our bathroom sink. There was also no soap in one of the shower dispensers. When we told the front desk about it thwy said they would swnd someone to check on it but it was never addressed.
Stayed 1 night in Apr 2025

10/10 Excellent

monica

Thank for help me; my sister has great day.
Stayed 1 night in Apr 2025

10/10 Excellent

Jean Francois, St Eustache

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, well located, walking distance from old city center . Nice area
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Luis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Huseyin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly beautiful property.

Amazingly beautiful property. The people are very nice and kind. Personally, I had two issues: When we went for breakfast; we were informed that it was brunch only for around MXN$ 400 per person. On a Thursday. No smoking even outdoors far from the rooms... The hotel needs to put forward more transparency about rules and regulations.
Stayed 1 night in Apr 2025

10/10 Excellent

Monica Graciela

Stayed 1 night in Jan 2025

10/10 Excellent

HUEMAC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good

6/10 Okay

William

Traveled with group, Traveled with family
Disliked: Property conditions & facilities
Like the location. The owners have spent a great deal of money on the areas surrounding the rooms, but the bathrooms have been neglected. The lavatory in our room could not be used without washing down the counter and floor. The sinks are far too small and the faucet too large and oddly hangs over most of the sink. Hot water and water pressure were poor.
Stayed 4 nights in Apr 2025

10/10 Excellent

Ana, HOUSTON

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service,Family friendly, clean, comfortable and would recommend to family.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms had A/C which is necessary for me to sleep well in the heat (though it did cool down at night). Great shower. Great staff--kind & helpful. Awesome Sunday brunch too!
Stayed 3 nights in Apr 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Gran ubicación, bien limpio y decorado
Stayed 1 night in Apr 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, confortable and fresh. I loved the library and the swimming pool. There is not an included valet parking so you would need to be lucky to find a spot in the block or pay for a parking lot 1 block away (there is a discount for Hotel guests)

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

graham, Westtown

The details and architecture of this hotel are spectacular. The rooms are large lean and well appointed
Stayed 1 night in Mar 2025

2/10 Terrible

Alfredo

Stayed 1 night in Mar 2025

10/10 Excellent

MICHAEL

Stayed 1 night in Mar 2025