Hacienda el Salitre Hotel & Spa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hacienda el Salitre Hotel & Spa

50-inch Smart TV with digital channels, TV, Netflix
Single Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Front of property
Hallway
Shower, free toiletries, hair dryer, bathrobes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Rafael Ozuna s/n Raquet Club, Entre Calle Manatial y Arroyo Seco, Querétaro, QUE, 76127
  • Querétaro General Hospital
    8 min walk
  • HILVANA Shoe & Fashion Outlet
    13 min walk
  • Plaza Galerias Shopping Center
    14 min walk
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    38 min drive

Room options

Double Room, 2 Queen Beds

  • 355 sq ft
  • Sleeps 2
  • 2 Queen Beds

Single Room, 1 King Bed

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hacienda el Salitre Hotel & Spa

3.5-star hotel in Downtown Querétaro
A full-service spa, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and a meeting room. Change of towels is available on request.
Hacienda el Salitre Hotel & Spa offers 16 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels and Netflix.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a spa tub. The spa is open daily.
Hacienda el Salitre Hotel & Spa features a full-service spa and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. Complimentary secured self parking is available on site. A total renovation of this property was completed in March 2022.

Hacienda el Salitre Hotel & Spa is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
EL Salitre - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 250 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • EL Salitre

Things to do

  • Full-service spa
  • Health club

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1850
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 250 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
There is limited hot water on site
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Hacienda el Salitre Queretaro
Hacienda el Salitre
Hacienda El Salitre
Hotel Hacienda el Salitre

Hacienda el Salitre Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 89 reviews" "
Rating 8 - Good. 24 out of 89 reviews" "
Rating 6 - Okay. 5 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 4 out of 89 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

federico

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it very much, everything was very good and we hope to return soon
Stayed 1 night in Feb 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
History at its best, 17 century gem, 5 star restaurant, great menu And staff fit for the attention of a King and Queen
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Las regaderas no funcionan bien. La limpieza de los baños y habitaciones puede mejorar. Los ganchos para ropa no son prácticos.
Stayed 1 night in Dec 2019

10/10 Excellent

Burgess

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Valet Parking did not take my car.
Stayed 1 night in Aug 2019

10/10 Excellent

Ivette, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Hacienda El Salitre was impecable in hopitality. The staff was friendly, professional and provided with attention at all times. The restaurant and hotel grounds provided me with inspiration and delite. Breakfast at their courtyard was wonderful. It is a full culinary experience and attention to service. I look forward to coming back
Stayed 2 nights in Sep 2018

10/10 Excellent

AlexSan, dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, awesome hacienda
Great price, good location, compleatelly renovated
Stayed 1 night in Nov 2017

6/10 Okay

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

José

Stayed 1 night in Sep 2024

10/10 Excellent

Jacinto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una hacienda muy tranquila, con excelente servicio del personal
Stayed 1 night in Aug 2024

8/10 Good

Carlos Alberto

Stayed 1 night in Jul 2024

8/10 Good

José

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Indolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poca atención al detalle.
La habitación está en mal estado por deterioro. Había plaga en la viguería (encontramos termitas adultas en las sábanas, y huevecillos en las toallas. el cortinero se desprendió de la puerta al abrir para ventilar. Ambos días nos tocó ruido inmediatamente fuera de nuestra ventana, lo cual es poco pertinente para un hotel spa a las 8 de la mañana. Adicionalmente, el restaurante cierra temprano los domingos. Es evidente que el servicio de hospedaje es accesorio (en especial para eventos sociales), y la fortaleza de este sitio es el servicio de restaurante en fines de semana. La atención al cliente es buena, y estéticamente es agradable, sin embargo no lo recomiendo, ni coincido en las calificaciones que le dan a este lugar.
Stayed 2 nights in Jun 2024

10/10 Excellent

José

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

LUIS OSWALDO GUTIERREZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Mauricio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 cosas importantes a mi manera de ver, la habitación, sobre todo el baño, muy obscuros, esto sabiendo que es hacienda. Lo segundo, la basura que genera el hotel se aprecia porque está expuesta a un costado del estacionamiento.
Stayed 2 nights in Apr 2024

8/10 Good

Guillermo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy tranquilo buen lugar para dormir y restaurant excelente
Stayed 1 night in Apr 2024

8/10 Good

Oscar

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Las habitaciones muy bien , no hay personal la persona de la recepción era la misma que le hacía de bellboy , nadie te ayuda muy mal en cuanto a personal la recepción muy mal
Stayed 2 nights in Apr 2024

10/10 Excellent

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran Hacienda cerca de la ciudad!
Muy bonita la hacienda, mucho mejor que los hoteles de ciudad. Muy cerca y el restaurante es buenísimo.
Stayed 1 night in Mar 2024

10/10 Excellent

NORMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar muy tranquilo y cómodo
Stayed 1 night in Feb 2024

10/10 Excellent

Mar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y habitaciones super comodas
Stayed 1 night in Feb 2024

10/10 Excellent

Eduardo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, servicio de todo el personal muy bien, comida extraordinaria
Stayed 2 nights in Jan 2024