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Hotel Hércules

4.0 star property

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Photo gallery for Hotel Hércules

Front of property
Exterior
Tasting room
Exterior
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Laundry
  • Air conditioning

Explore the area

Map
1 Av. Hércules Ote. Hercules, Querétaro, QUE, 76209
  • Aqueduct of Santiago de Querétaro
    ‪18 min walk‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪5 min drive‬
  • Corregidora Stadium
    ‪7 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Garden View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Garden View

Standard Room, 2 Double Beds, Garden View | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View | In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, Garden View

Luxury Room, 1 King Bed, Garden View | In-room safe, blackout drapes, free WiFi, bed sheets

Luxury Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds (Master)

Suite, 2 Double Beds (Master) | In-room safe, blackout drapes, free WiFi, bed sheets

Suite, 2 Double Beds (Master)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master) | In-room safe, blackout drapes, free WiFi, bed sheets

Suite, 1 King Bed (Master)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds (Balcony or Terrace)

Luxury Room, 2 Double Beds (Balcony or Terrace) | In-room safe, blackout drapes, free WiFi, bed sheets

Luxury Room, 2 Double Beds (Balcony or Terrace)

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Luxury Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 2 Double Beds, Garden View

Luxury Room, 2 Double Beds, Garden View | In-room safe, blackout drapes, free WiFi, bed sheets

Luxury Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Luxury Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed (Balcony or Terrace)

Junior Suite, 1 King Bed (Balcony or Terrace) | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite, 1 King Bed (Balcony or Terrace)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Junior Suite, 1 King Bed, Garden View | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Hércules

4-star hotel in Hércules
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a coffee shop/cafe, and concierge services are onsite.
Hotel Hércules offers 40 air-conditioned accommodations with safes and complimentary bottled water. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Recreational amenities at the hotel include an outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Hércules features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This Querétaro hotel also offers a garden, concierge services, and dry cleaning/laundry services. Complimentary valet parking is available on site.

Hotel Hércules is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Hotel Hércules has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 200 to 350 for adults and MXN 200 to 350 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 350 for adults, and MXN 200 to 350 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 95850336

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hotel Hércules Hotel
Hotel Hércules Querétaro
Hotel Hércules Hotel Querétaro

Hotel Hércules Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 86 reviews
Rating 8 - Good. 10 out of 86 reviews
Rating 6 - Okay. 4 out of 86 reviews
Rating 4 - Poor. 1 out of 86 reviews
Rating 2 - Terrible. 2 out of 86 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service orientation. Unique property. I loved it. Marjorie and staff are doing great things here.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew, Box Elder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great unique property.
Stayed 1 night in Oct 2024

10/10 Excellent

Lyndsay

Stayed 1 night in Sep 2024

8/10 Good

Juan Carlos

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel is a real nice renovated property ,love the concept , an old factory converted to a Hotel ! staff is great , the only drawback will be the area , is in the middle of a populous “ neighborhood, lots of traffic , and a bit noisy , Another thing , if you don’t mind not having a TV or cable , then this is definitely a must stay place in Queretaro . Will gladly comeback for a stay
Stayed 4 nights in Aug 2024

6/10 Okay

JORGE ALBERTO

Liked: Staff & service, property conditions & facilities
Bien
Stayed 1 night in Aug 2024

10/10 Excellent

Ekaterina

Problemas con agua caliente
Stayed 1 night in Jul 2024

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable if a bit spartan. The restaurant was having an off-night.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New, great interesting concept of a hotel spa brewery beer garden restaurant. Very interesting conversion of and old factory. Beautiful!
Stayed 1 night in May 2024

10/10 Excellent

Timothy

Stayed 4 nights in Mar 2024

8/10 Good

Joel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Love the decor. Very relaxing. Food and beer are amazing. Just a lot of traffic to get to and from the hotel. I was traveling for work. If it was a vacation this location would be ideal.
Stayed 3 nights in Nov 2023

10/10 Excellent

Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cómodo y súper bien diseñad9
Stayed 2 nights in Nov 2023

10/10 Excellent

Marley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a jewel in México and Querétaro. Worth many visits!
Stayed 2 nights in Oct 2023

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo es muy hermoso.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Ian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor location and service, not reccomend!
My stay at Hotel Hércules was quite disappointing. First, the location is very inconvenient. It was far removed from the centro area and the surrounding neighbourhood does not offer any amenities. If you stay here it's likely you will need rely on taxis or some other transportation to get anywhere. Also, the rooms are quite noisy due to the major roads and trains next to the hotel, they keep ear plugs at reception for the issue. There is also a major construction project on site as well that was bothersome. The hotel is not well maintained, several of the spa amenities were not functioning during my stay and my own room did not have hot water the first night. I was eventually moved to another room with hot water however it was directly next to a busy road, the room would shake if a bus or truck drove by. There are plenty of staff at the hotel but they were not helpful during my stay. I would not reccomend this hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Bernardo

Stayed 1 night in Aug 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente, inmejorable, la pasamos divino!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Norma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lugar excepcional para descansar, para fiesta, para comer. Todo fabuloso!!
Stayed 1 night in Nov 2024

10/10 Excellent

AVRIL M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia perfecta, todos muy amables, el lugar increíble y con muchas alternativas para comer
Stayed 1 night in Nov 2024

10/10 Excellent

SOFIA ALEJANDRA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel muy lindo
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente, comida, atención, seguridad, limpieza, instalaciones, amenidades y restaurantes. Solo como sugerencia, diríamos que el lugar es muy tranquilo y muy mágico y sería mejor sí fuera adults only.
Stayed 1 night in Nov 2024

6/10 Okay

Timothy John

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Not sure why they called the room "Luxury" its not
Luxury this is not, the bed is the hardest ever, very uncomfortable. The room is small and very basic, no TV (In any room) no mini bar, no coffee machine, all you get are ear plugs because the clock outside chimes all night. As the GM told me the next morning "We are like a resort, and the owners will never allow TVs" The restaurant is very poor, menu limited and uninspired. Coffee was excellent.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Full of kids, mediocre service, warm beer
We were expecting a relaxing weekend and when arrived we were told there was a tournament in town and the hotel was full of CHILDREN. Our relaxing weekend turned into a really loud one. At the pool don´t expect good service, no one will approach to offer you any drinks, we spent about 10min trying to get the attention of a waiter, and in multiple times the drinks we ordered never came. I was also surprised that being this hotel a beer factory we couldn´t get in the hole weekend a decent cold beer, they were all warm. We had to take refuge at the spa since that was the only place that children weren´t allowed, the massages were good. At the room you can hear a lot of outside noise and makes it difficult to sleep.
Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel
Stayed 1 night in Oct 2024