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Hotel Madero

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Madero

Property entrance
Exterior detail
Junior Studio Suite, 1 King Bed | Private kitchen
Interior detail
Elite Double Room, 2 Double Beds | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Spa
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Madero No 69, Col. Centro, Querétaro, QUE, 76000
  • Aqueduct of Santiago de Querétaro
    ‪3 min drive‬
  • Plaza Santa Maria Bullring
    ‪3 min drive‬
  • Corregidora Stadium
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪39 min drive‬

Room options

View all photos for Premium Double Room, 2 Queen Beds

Premium Double Room, 2 Queen Beds | Down comforters, in-room safe, desk, iron/ironing board

Premium Double Room, 2 Queen Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Comfort Room, 1 King Bed

Comfort Room, 1 King Bed | Room amenity

Comfort Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Down comforters, in-room safe, desk, iron/ironing board

Grand Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Down comforters, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room, 2 Double Beds

Down comforters, in-room safe, desk, iron/ironing board

Executive Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | Down comforters, in-room safe, desk, iron/ironing board

Deluxe Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | Down comforters, in-room safe, desk, iron/ironing board

Junior Studio Suite, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio Suite, 2 Queen Beds

Superior Studio Suite, 2 Queen Beds | Down comforters, in-room safe, desk, iron/ironing board

Superior Studio Suite, 2 Queen Beds

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Double Room, 1 Queen Bed

Senior Double Room, 1 Queen Bed | Down comforters, in-room safe, desk, iron/ironing board

Senior Double Room, 1 Queen Bed

  • 172 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Elite Double Room, 2 Double Beds

Elite Double Room, 2 Double Beds | Down comforters, in-room safe, desk, iron/ironing board

Elite Double Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

Down comforters, in-room safe, desk, iron/ironing board

Room Standard

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Superior With Street View

Down comforters, in-room safe, desk, iron/ironing board

Double Room Superior With Street View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Executive

Down comforters, in-room safe, desk, iron/ironing board

Room Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Superior

Down comforters, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior

Down comforters, in-room safe, desk, iron/ironing board

Double Room Superior

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room Superior

Down comforters, in-room safe, desk, iron/ironing board

Room Superior

  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Executive

Down comforters, in-room safe, desk, iron/ironing board

Double Room Executive

  • Sleeps 2
  • 2 Double Beds

View all photos for Room Superior

Down comforters, in-room safe, desk, iron/ironing board

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Junior

Down comforters, in-room safe, desk, iron/ironing board

Suite Junior

  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Master

Down comforters, in-room safe, desk, iron/ironing board

Double Suite Master

  • Sleeps 2
  • 2 Queen Beds

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About this property

Hotel Madero

3.5-star hotel in Downtown Querétaro
This smoke-free hotel features spa services, dry cleaning, and laundry facilities. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Hotel Madero offers 44 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters. 34-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Hotel Madero features spa services, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers laundry facilities, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking and valet parking are available on site.

Hotel Madero is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 11:00 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 8:30 AM to noon on weekends; MXN 200 to 200 for adults and MXN 200 to 200 for children

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 200 for adults, and MXN 200 to 200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Madero Queretaro
Madero Queretaro
Hotel Madero Hotel
Hotel Madero Querétaro
Hotel Madero Hotel Querétaro

Hotel Madero Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 337 out of 496 reviews
Rating 8 - Good. 128 out of 496 reviews
Rating 6 - Okay. 21 out of 496 reviews
Rating 4 - Poor. 6 out of 496 reviews
Rating 2 - Terrible. 4 out of 496 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

thomas, N chesterfield

Liked: Staff & service, amenities, property conditions & facilities
Excellent room an staff
Stayed 5 nights in Dec 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean comfortable room, only thing I didn’t like was that it didn’t have a window it felt a bit claustrophobic and the TV didn’t work other than that it’s a nice hotel with friendly staff and located within walking distance of many restaurants and shops
Stayed 5 nights in Dec 2024

8/10 Good

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Property location can't be beat. Parking is a hassle as a valet needs to meet you on the street and takes your car from there. The hotel is only a few doors down from here, but you're on a busy, busy street and the ability to park and swap with the valet could be dicey. I ended up waiting over 15minutes before a valet showed up even though i had communicated with the desk 30min before arriving and provided an exact eta. You will need to give the desk a 15-20min heads up to get your car... that said, i never used or needed the car once while staying at this location. And other than the initial delay in getting a valet to take the car, the staff here is excellent and very accomodating.
Stayed 3 nights in Nov 2024

10/10 Excellent

ELVA, DUNCANVILLE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and felt safe during our stay. Shopping and dining at your fingertips. Staff was very courteous and attentive. Booked our tours with hotel. Will be back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is ideal for visiting the centro area and is quiet at night because of the pedestrian only section of Madero street.
Stayed 5 nights in Dec 2024

10/10 Excellent

Javier

Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

erika

Stayed 1 night in Nov 2024

10/10 Excellent

Claudia, Inglewood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is very nice and cozy, walking distance to restaurants, stores, and lots of sight seeing.
Stayed 4 nights in Nov 2024

10/10 Excellent

Rafael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Great stay ! Clean room, comfortable bed, and the customer service was outstanding, I asked for early check in and they where able to accommodate ! I asked for a wheelchair for my loved one and immediately they found one which we where able to use while I stayed there ! Highly recommend this beautiful hotel !
Stayed 4 nights in Nov 2024

4/10 Poor

John

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
No elevator as advertised, which was a problem with my recent foot surgery. Had to walk down stairs to the basement to use service elevator to our second floor room. The AC did not work well. No hot water in the shower, The valves just Spun. The registration said could cancel with 24 hour notice. Late check in so agreed to pay for 1 night, they charged all 4.Next morning after reaching off duty mgr he agreed to refund the 3 remaining nites but couldn’t say when I’d see the credit. “Maybe a month or more….”
Stayed 4 nights in Nov 2024

2/10 Terrible

Dina, San Clemente

Traveled with family
Disliked: Staff & service, amenities
We rented 2 rooms with double beds for 4 days total. Our first night was a separate reservation. Price was $50 per room per night. We were put in the correct rooms as they were superior doubles. We stopped at the front desk the next day and we are told my daughter will move to a double room with balcony but the other room is a king room way at the back of the hotel with no windows and our room rate is $30 more! We went back and forth with them but they said it was the only room they could offer us cause they were sold out. I made these reservations in February for Dia de Los Muertos which happens to fall on my daughters birthday. We were previous guests of this hotel and stayed for over a week during COVID in 2021. Very disappointed in their front desk staff and Yasmine was rude and condescending. We won’t be returning to Hotel Madero again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Beautiful! It seems small from outside. Very friend staff and excellent location.
Stayed 1 night in Oct 2024

10/10 Excellent

Irma Teresita Mendez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

8/10 Good

Jesús

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is a good place
Stayed 1 night in Oct 2024

10/10 Excellent

Lourdes, Chula Vista

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a beautiful property within walking distance of Querétaro ‘s downtown. I highly recommend it!
Stayed 2 nights in Oct 2024

6/10 Okay

alma

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

carlos alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, a bit noisy from the people staying next door but overall is a very nice and clean hotel. I only didn't like the fact that you have to valet every time you want to use your car.
Stayed 6 nights in Apr 2024

10/10 Excellent

Nelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in the center of historic area. We felt safe walking at night, plenty of places to eat and worship.
Stayed 3 nights in Apr 2024

10/10 Excellent

Oscar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely recommend to friends and family
Stayed 3 nights in Apr 2024

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new rooms, a little bit small no seating area But nicely decorated and clean Definitely come back to this hotel again
Stayed 2 nights in Mar 2024

10/10 Excellent

William

Traveled with partner
This was a perfect hotel for us. Great location, very clean, comfortable rooms, great staff and very quiet.
Stayed 7 nights in Feb 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay, the property and service were top notch.
Stayed 4 nights in Jan 2024

4/10 Poor

Javier

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
The Hotel is beautiful and very decent in terms of confort, except for the beds that are not two confortable. The staff was very friendly and helpful. In terms of location you cannot ask for a better location to visit Queretaro.
Stayed 2 nights in Jan 2024