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Hotel Mercury Inn

Property class: 3.5

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Photo gallery for Hotel Mercury Inn

A modern building with a pool area, including two swimming pools and lounge chairs.
A buffet with various fruits and vegetables, a vase with dried plants, and a view of palm trees outside.
A hotel room with two beds, a desk, a chair, a lamp, and a television.
A bar area with various liquor bottles and glasses on shelves.
A Mercury Inn reception area with a wooden reception desk, a digital screen, and a luggage cart.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is $90
includes taxes & fees
Nov 22 - Nov 23

Explore the area

View in a map
Lateral Autopista Mexico, Queretaro 2105, Estrella, Querétaro, QUE, 76030
  • Place, Alameda Hidalgo Park
    ‪15 min walk‬
  • Place, Galerías Querétaro Shopping Center
    ‪4 min drive‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪4 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

A modern hotel room with a geometric-patterned wall, a wooden headboard, a large bed with multiple pillows, bedside lamps, a bedside table with a phone, and a seating area with a chair and a lamp.

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(20 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a nightstand with a lamp, and a telephone.

Standard Room, 2 Double Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Mercury Inn

3.5-star Querétaro hotel, connected to a shopping center in Downtown Querétaro
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a conference center, and a business center.
Hotel Mercury Inn offers 82 accommodations with laptop-compatible safes and hair dryers. 43-inch Smart televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Hotel Mercury Inn features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and 2 meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite uncovered self parking is complimentary.

Hotel Mercury Inn is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 12:30 PM.
Children aged 9 and younger eat free breakfast.
Mercury - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 12:30 PM for a fee: MXN 335 for adults and MXN 225 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Mercury

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 9 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 335 for adults and MXN 225 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Mercury Inn Queretaro
Mercury Queretaro
Hotel Mercury Inn Hotel
Hotel Mercury Inn Querétaro
Hotel Mercury Inn Hotel Querétaro

Hotel Mercury Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 358 out of 571 reviews
Rating 8 - Good. 156 out of 571 reviews
Rating 6 - Okay. 37 out of 571 reviews
Rating 4 - Poor. 11 out of 571 reviews
Rating 2 - Terrible. 9 out of 571 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very good hotel with excellent location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente buffet
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything Washington good enough
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The room was spotless and cozy. The staff was friendly and helpful
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great Staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic hotel. Rooms comfortable. Very good restaurant.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location and service. Very friendly
Stayed 2 nights in Nov 2022
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Room are dated Towels are horrible Restaurant food we great
Stayed 3 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean room. Bed was very comfortable, but the towels were very rough…it seems they don’t use laundry softener when washing!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendable
Stayed 1 night in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, average food on restaurant, not a friendly neighbor, limited dinning and leisure options.
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
I have stayed in this hotel many times, the elevator wasnt working for 3 days, so we had to use the stairs, i travel with a family member thats 67, after a long day of work those stairs felt eternal, hotel room service was not up to par as the other times, ordered a Arrachera Taco order, got in the shower, came out order was there but with no tortillas, who sends tacos with no tortillas ? ... order was cold by the time they went up with the tortillas up the stairs, not the best visit
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is fine, total cost was 30 usd higher than the price booked in expedia Next time i will try a new hotel, with more accurate pricing
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
.
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación. Muy buena limpieza. Camas cómodas .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
no tengo comentarios de momento, gracias
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia, personal atento, solo se escucha ruido de lo carros de la avenida
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El restaurante muy limpio y cómoda excelente los meseros buenisima atención
Stayed 3 nights in Jul 2026