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Casa Brunella Hotel Boutique

3.5 star property

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Photo gallery for Casa Brunella Hotel Boutique

Hallway
Master Suite | Minibar, in-room safe, blackout drapes, free WiFi
Master Suite | Minibar, in-room safe, blackout drapes, free WiFi
Double Room | Minibar, in-room safe, blackout drapes, free WiFi
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Spa
  • Air conditioning
  • 24/7 front desk
$85
includes taxes & fees
Nov 17 - Nov 18

Explore the area

View in a map
Calle Venustiano Carranza No. 37, Colonia Centro, Querétaro, QUE, 76000
  • Place, Aqueduct of Santiago de Querétaro
    ‪10 min walk‬
  • Place, Alameda Hidalgo Park
    ‪10 min walk‬
  • Place, Josefa Ortiz de Domínguez Auditorium
    ‪14 min walk‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪38 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, blackout drapes, free WiFi

Single Room

8.8 out of 10
Excellent
(3 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, blackout drapes, free WiFi

Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Suite

Master Suite | Minibar, in-room safe, blackout drapes, free WiFi

Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Casa Brunella Hotel Boutique

3.5-star hotel in Downtown Querétaro
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, spa services, a 24-hour front desk, and tour/ticket assistance are onsite.
Casa Brunella Hotel Boutique offers 6 accommodations with minibars and safes. Flat-screen televisions come with premium digital channels. Bathrooms include showers with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This Colonial hotel also offers spa services, tour/ticket assistance, and a front-desk safe.

Casa Brunella Hotel Boutique is a smoke-free property.

A complimentary continental breakfast is served each morning between 9:00 AM and noon.
BiteBox - This restaurant serves breakfast only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free continental breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BiteBox

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Hot stone massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 18 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 500 per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Nena Querétaro Queretaro
Nena Querétaro Queretaro
Nena Querétaro
Hotel Nena Querétaro
Casa Brunella Queretaro
Casa Brunella Hotel Boutique Hotel
Casa Brunella Hotel Boutique Querétaro
Casa Brunella Hotel Boutique Hotel Querétaro

Reviews

Casa Brunella Hotel Boutique Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 164 out of 226 reviews
Rating 8 - Good. 39 out of 226 reviews
Rating 6 - Okay. 17 out of 226 reviews
Rating 4 - Poor. 2 out of 226 reviews
Rating 2 - Terrible. 4 out of 226 reviews

Reviews

8/10 Good

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK.

Stayed 7 nights in Jul 2025

10/10 Excellent

Rosio, West Covina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small boutique hotel with a lot of charm. Room was big and spacious and super clean. Room included free breakfast which was really good. Right in the middle of town and walking distance to pretty much everything.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have been staying here at least twice a year for four years. We have noticed a bit of a decline, maybe a change of ownership. We didn’t have hit water in the room for some time although they did remedy it and we arrived later than usual and had no parking nearby. We love that it is pet friendly. We are disappointed in the change of restaurant. We were there when they built the first one and it was so beautiful and classy and the food was delicious and now it is garish orange and basically a fast food burger joint but the area is safe beautiful and convenient. The staff is always very nice
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
No cuenta con estacionamiento
Stayed 1 night in Jul 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely amazing Hotel!

We absolutely love this hotel! From the friendliness of the people working there, to the amazing comfort and size and cleanliness of the rooms, to the amazing free breakfast every morning, it was all wonderful! We loved every second, and will stay there again. Thank you, thank you thank you! Highly recommend this hotel. A+++!
Stayed 3 nights in Jun 2025

8/10 Good

Jonathan

Traveled with family
Nice small hotel, great water pressure , but the hydro massage was basically useless, but the room was very comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Martin, Lovettsville

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo el staff muy atentos, el lugar bonito, limpio y super céntrico
Stayed 2 nights in Apr 2025

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Edmundo, SANTA CRUZ

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful. Location is excellent, short walk to center of town and great dining options.
Stayed 1 night in Mar 2025

8/10 Good

Rocío

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

6/10 Okay

Perry

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a problem not being able to get hot water in shower.
Stayed 2 nights in Mar 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Tyler

Stayed 1 night in Feb 2025

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Martin, Lovettsville

Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful city and excellent restaurants. This hotel is perfectly located for walking and site seeing.
Stayed 3 nights in Feb 2025

10/10 Excellent

Zaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet! They go above and beyond for the guest!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

gerardo g.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great location friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Marianne

Stayed 2 nights in Nov 2024

10/10 Excellent

Violeta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can always come back here!
Stayed 3 nights in Nov 2024

8/10 Good

Arturo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was good
Stayed 2 nights in Nov 2024