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Hotel Zidada and Chalets

4.0 star property

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Photo gallery for Hotel Zidada and Chalets

Grand Chalet, 1 Bedroom, Kitchenette | Premium bedding, down comforters, in-room safe, individually decorated
Premier Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated
Superior Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated
Executive Chalet | Premium bedding, down comforters, in-room safe, individually decorated
Panoramic Cabin, Mountain View | Private spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Parking included
$128
includes taxes & fees
Nov 3 - Nov 4

Explore the area

View in a map
Calle la Mora S/N, El Gallito, Ezequiel Montes, QUE, 76680
  • Place, Museo del Dulce
    ‪12 min walk‬
  • Place, Pena de Bernal
    ‪4 min drive‬
  • Place, Viñedos Donato
    ‪22 min drive‬
  • Airport, Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪73 min drive‬

Room options

View all photos for Grand Chalet, 1 Bedroom, Kitchenette

Grand Chalet, 1 Bedroom, Kitchenette | Premium bedding, down comforters, in-room safe, individually decorated

Grand Chalet, 1 Bedroom, Kitchenette

  • 700 sq ft
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed, 1 Queen Sofa Bed and 2 Twin Beds

View all photos for Deluxe Cabin

Deluxe Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Cabin

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Cabin, Mountain View

Panoramic Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Panoramic Cabin, Mountain View

10.0 out of 10
Exceptional
(2 reviews)
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Cabin, Mountain View

Superior Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Superior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Cabin, Mountain View

Elite Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Elite Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Cabin, Mountain View

Comfort Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Comfort Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Cabin, Mountain View

Premier Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Premier Cabin, Mountain View

  • 700 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Cabin

Family Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Family Cabin

  • 800 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Premium Cabin

Premium Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Premium Cabin

  • 700 sq ft
  • Mountain view
  • Sleeps 6
  • 1 King Bed OR 2 Queen Beds

View all photos for Signature Cabin

Signature Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Signature Cabin

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 1 Queen Bed

View all photos for Executive Cabin

Executive Cabin | Premium bedding, down comforters, in-room safe, individually decorated

Executive Cabin

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Cabin, 1 Double Bed

Traditional Cabin, 1 Double Bed | Premium bedding, down comforters, in-room safe, individually decorated

Traditional Cabin, 1 Double Bed

  • 400 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Cabin, Mountain View

Junior Cabin, Mountain View | Premium bedding, down comforters, in-room safe, individually decorated

Junior Cabin, Mountain View

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Zidada and Chalets

4-star Ezequiel Montes hotel close to Pena de Bernal
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and a garden. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite.
Hotel Zidada and Chalets offers 23 accommodations, which are accessible via exterior corridors and feature safes and bathrobes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 43-inch Smart televisions come with premium cable channels.

Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This Ezequiel Montes hotel also offers barbecue grills, multilingual staff, and tour/ticket assistance. Onsite self parking is complimentary.

Hotel Zidada and Chalets is a smoke-free property.

A complimentary full breakfast is served each morning between 8:30 AM and 11:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 8:30 AM to 11:30 AM

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Thin carpet in public areas
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 23 buildings
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium cable channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 800 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet fee: MXN 800 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Firewood fee: MXN 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Hotel Zidada Chalets
Hotel Zidada and Chalets Hotel
Hotel Zidada and Chalets Ezequiel Montes
Hotel Zidada and Chalets Hotel Ezequiel Montes

Hotel Zidada and Chalets Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 82 reviews
Rating 8 - Good. 18 out of 82 reviews
Rating 6 - Okay. 6 out of 82 reviews
Rating 4 - Poor. 4 out of 82 reviews
Rating 2 - Terrible. 4 out of 82 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited from the States, and we really enjoyed our stay! I loved that it was higher on the hill above the other hotels and had the perfect view of the Peña de Bernal. The staff was very helpful, and someone was always at the gate to make sure we could enter, whether we were driving in or walking in. Downtown was maybe a five-minute walk down the hill, which was perfect (but you need to be okay with walking up and down a hill on somewhat uneven roads). The wineries were only about 20 minutes away, which was where we visited for an entire afternoon. The breakfast was convenient and delicious as well- there was cereal, chilaquiles, eggs, yogurt, and fruit every morning. We would stay here again!
Stayed 2 nights in Jul 2025

6/10 Okay

Enrique

Traveled with family and small children, Traveled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The room I got had a great view of the monolith. However there were a lot of flies in the property which didn’t seem hygienic. The included breakfast does not have many options. Also they charge me twice, once for confirming the booking and second one when checking in. The booking one is cancelled on the spot however the refund does not happen immediately, it can take weeks so be prepared for that. Overall I feel the prices are not justified
Stayed 2 nights in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top notch hotel. Book it.

Stayed 1 night in Jun 2025

8/10 Good

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Luis Alfredo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing Stay – Lacking Basics and Comfort

Sure! Here’s a naturally worded, native-style review in English: ⸻ Unfortunately, I wouldn’t recommend this hotel. The room didn’t have air conditioning, which made the stay really uncomfortable. The beds were of very poor quality—hard to sleep on—and the bedding felt cheap and worn out. They also didn’t provide basic amenities like body soap, which is really surprising for any hotel. To top it off, checkout was incredibly slow. They insisted on checking each room manually before letting guests leave, which felt disorganised and unnecessary. Definitely not worth the price.
Stayed 1 night in Apr 2025

10/10 Excellent

Elmer

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Apr 2025

4/10 Poor

Mario, SAN DIEGO

Disliked: Staff & service, property conditions & facilities
this property has a very nice location, but the service is terrible starting at the gate, lack of services as well as extremely poor food service, never received information about amenities or other services. The water for the shower is extremely hot or cold, not able to regulate. Pictures of the property are beautiful but once get there everything was deceiving.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hebatalla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel with great views of Piña de Bernal. Staff is super super helpful, would love to come back
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por todo y en especial a Héctor por tomarse el tiempo de explicarnos todo.
Stayed 1 night in Feb 2025

10/10 Excellent

Moises

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alguien estuvo cortando leña en la noche. Hacía mucho ruido
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered a lot of options in Bernal but I'm glad I chose this hotel. I felt very safe and cozy. The view of the monolith was unbeatable! The staff were welcoming and breakfast delicious outdoors. My room and the grounds were like a fairy tale!
Stayed 2 nights in Dec 2024

10/10 Excellent

Guillermo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar. Excelentes vistas. Bonito ambiente. Hacen falta cafeteras y un restaurante.
Stayed 2 nights in Feb 2024

2/10 Terrible

Stephanie

Stayed 1 night in Jul 2025

10/10 Excellent

Moroni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

maria

Stayed 1 night in Jun 2025

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lucero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico hospedaje, vistas increíbles, céntrico, excelente atención
Stayed 2 nights in May 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien
Stayed 2 nights in May 2025

10/10 Excellent

Carla

Stayed 1 night in Apr 2025

10/10 Excellent

Rosalio

Stayed 1 night in Apr 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Stephanie Araceli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place ! Unbelievable!
Stayed 1 night in Apr 2025

10/10 Excellent

Marco Antonio

Stayed 1 night in Mar 2025

10/10 Excellent

eduardo

Muy bien todo
Stayed 1 night in Mar 2025