La Casa del Atrio

3.5 star property

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Photo gallery for La Casa del Atrio

Courtyard
Couples treatment rooms, hot tub, steam room, body treatments
Deluxe Room, 2 Queen Beds | Bathroom sink
Exterior
Interior detail

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
José María Pino Suárez 14, Querétaro, QUE, 76000
  • Zenea Garden
    ‪4 min walk‬
  • Teatro de la Ciudad
    ‪4 min walk‬
  • Querétaro Cathedral
    ‪5 min walk‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪39 min drive‬

Room options

Deluxe Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Master Suite

  • 420 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

La Casa del Atrio

3.5-star hotel in Downtown Querétaro
Along with a full-service spa, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a sauna, massage/treatment rooms, and concierge services.
La Casa del Atrio offers 18 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and DVD players. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets. LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, designer toiletries, and complimentary toiletries.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, irons/ironing boards, and hair dryers can be requested. Housekeeping is provided daily.

2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

La Casa del Atrio features 2 hot tubs and a sauna. The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This Beaux Arts hotel also offers spa services, a terrace, and multilingual staff.

La Casa del Atrio has designated areas for smoking.

Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Snack bar/deli

Things to do

  • 2 spa tubs
  • Full-service spa
  • Sauna
  • Shopping
  • Steam room

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Beaux Arts architecture
  • Built in 1798
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Tempur-Pedic mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • iPod dock
  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 15 are not allowed at this adults-only property; all guests 15 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 19 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 15 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Atrio
Casa Atrio B&B
Casa Atrio B&B Queretaro
Casa Atrio Queretaro
Casa Atrio Hotel Queretaro
Casa Atrio Hotel
La Casa del Atrio Hotel
La Casa del Atrio Querétaro
La Casa del Atrio Hotel Querétaro

La Casa del Atrio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 351 out of 441 reviews
Rating 8 - Good. 72 out of 441 reviews
Rating 6 - Okay. 8 out of 441 reviews
Rating 4 - Poor. 5 out of 441 reviews
Rating 2 - Terrible. 5 out of 441 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

juan, Peoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property peaceful, clean and tons of dining and shopping nearby. Staff is very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 nights at this hotel and it was surprisingly amazing! We were not expecting that much beauty! This is a true gem hidden in downtown Queretaro. The staff was super friendly and helpful. They have a cute bar and restaurant that you cannot miss. We definitely are coming back when we return to Queretaro, super recommended!
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eclectic charm in the historic center of Querétaro
We have been staying here for the past 8 years whenever we’re in Querétaro. Every room is uniquely decorated, all the staff are very friendly and speak English, and the atmosphere is very relaxed.
Stayed 1 night in Sep 2024

8/10 Good

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff was kind and accommodating. The hotel itself is lovely and charming and we loved the very high ceilinged rooms. It was difficult to cool it down (took most of the day) but the biggest issue was the shower: it took 10 minutes for the hot water to get hot for me and it stopped being hot after 15 minutes. We waited for at least 5 hours until my friend showered but it *never* got hot for her. And the square-shaped rain shower only put water out of about 1/3 of it's available holes. Other than the shower, we loved this place.
Stayed 1 night in Sep 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome! Beautiful spaces, wonderful people and staff. Outstanding service. Very nice surroundings and very safe to walkaround. Very good restaurant next door (Tikua).
Stayed 3 nights in Jul 2024

10/10 Excellent

Rafael, Bogota

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is beautiful and clean. The staff was great and kind to us at all times. It doesn’t have parking but there’s a public parking just 100 mt away and is not expensive
Stayed 2 nights in Jul 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Selene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Raj

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another excellent stay at Atrio
I have now stayed at the Atrio three times in the past 5 years. This was my first visit since Jan 2020 (just before the pandemic). The people, the location, and the service is outstanding (as always). I would stay here again for just those reasons. I do feel the this hotel might have suffered economically during the COVID years. The rooms are getting just a bit dated.
Stayed 3 nights in May 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Amenities, property conditions & facilities
The staff is amazing. The are helpful, knowledgeable of the area, and very pleasant. The hotel is clean and has a lovely atmosphere. We didn't have time to take advantage of the spa... next time. The amenities were great with an ice machine, water, and snacks (you pay for) available 24/7. There is a cool museum and church across the street, a good restaurant next door, and a coffee shop across the street. Ours was an overnight stay, but we enjoyed it.
Stayed 1 night in May 2024

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ location & ambiance
Absolutely amazing place to stay near the center of Queretaro. I've stayed here a couple times now for work trips and plan to continue staying at La Casa del Atrio each time I visit.
Stayed 3 nights in May 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024

10/10 Excellent

Kristin

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful find. This property was clean, quiet, filled with the nicest staff. Pepe has done a great job running this hotel. We highly recommend staying here and don’t worry, you won’t go thirsty… they have a wonderful honor bar!
Stayed 2 nights in Mar 2024

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Maria, West Covina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 word. EXCELLENT!! Everyone very nice great place to stay. From the reception to the cook and cleaning personnel. Perfect location, great breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Maria, West Covina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay. I highly recommended. Staff very attentive, breakfast excellent. I am going back before flying back home LA
Stayed 3 nights in Feb 2024

10/10 Excellent

Amerimex

Stayed 1 night in Feb 2024

10/10 Excellent

Arturo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a homey ambience with lush gardens
Stayed 1 night in Jan 2024

10/10 Excellent

Florencio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, super professional and friendly, they really made us feel like we were home. Highly recommended hotel!
Stayed 2 nights in Jan 2024

10/10 Excellent

Laurie

Stayed 1 night in Jan 2024

10/10 Excellent

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Ole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Abraham

Traveled with family
Liked: Staff & service, property conditions & facilities
Great place to stay
Stayed 3 nights in Dec 2023