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NH Queretaro

3.5 star property

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Photo gallery for NH Queretaro

Down comforters, minibar, in-room safe, desk
Safe
International cuisine
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Gym
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. 5 de Febrero 1303, Querétaro, QUE, 76138
  • Autonomous University of Querétaro
    ‪3 min drive‬
  • Plaza Galerias Shopping Center
    ‪5 min drive‬
  • Aqueduct of Santiago de Querétaro
    ‪6 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪41 min drive‬

Room options

View all photos for Superior Room

Down comforters, minibar, in-room safe, desk

Superior Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Down comforters, minibar, in-room safe, desk

Junior Suite

  • 484 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 3 adults)

Down comforters, minibar, in-room safe, desk

Standard Room (Extra Bed 3 adults)

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 2 adults + 1 child)

Down comforters, minibar, in-room safe, desk

Junior Suite (Extra Bed 2 adults + 1 child)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Extra Bed 3 adults)

Down comforters, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 adults)

  • 484 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Extra Bed 4 adults)

Down comforters, minibar, in-room safe, desk

Standard Room (Extra Bed 4 adults)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

NH Queretaro

3.5-star Querétaro hotel with restaurant
A restaurant, a 24-hour fitness center, and a business center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
NH Queretaro offers 140 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This Querétaro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

NH Queretaro has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
NH Restaurant - This restaurant specializes in international cuisine. Guests can enjoy drinks at the bar.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 297 to 396 per person
  • A restaurant

Restaurants on site

  • NH Restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 600

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: MXN 600 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Nh Queretaro
NH Queretaro Hotel
NH Queretaro Querétaro
NH Queretaro Hotel Querétaro

NH Queretaro Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 321 out of 785 reviews
Rating 8 - Good. 290 out of 785 reviews
Rating 6 - Okay. 93 out of 785 reviews
Rating 4 - Poor. 43 out of 785 reviews
Rating 2 - Terrible. 38 out of 785 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Fernando

Stayed 1 night in Nov 2024

10/10 Excellent

Miguel

Stayed 2 nights in Nov 2024

8/10 Good

carlos

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, price and service
Stayed 1 night in Nov 2024

10/10 Excellent

ALDA

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent, clean, good located perfect recommend
Stayed 1 night in Nov 2024

2/10 Terrible

Fernando

Stayed 1 night in Oct 2024

10/10 Excellent

Yousuf

Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Stayed 1 night in Oct 2024

8/10 Good

Jorge Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ana

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, people were very nice and amicable, we travelled with my dog and they made her feel super special.
Stayed 2 nights in Sep 2024

8/10 Good

Viviana, Lima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jaime

Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

2/10 Terrible

Jaime

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Sauna room
The air conditioning wasn’t working the room was hot and when I talk to front desk about it they told me that there was nothing they can do to fix the issue.
Stayed 3 nights in Aug 2024

6/10 Okay

Family

Business traveler
Disliked: Amenities
Lack of dining options, no swimming pool, the construction outside was loud and kept us awake throughout the night
Stayed 1 night in Jul 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Luis Alberto

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jul 2024

10/10 Excellent

John

breakfast, gym and staff excellent
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast, gym, location
Stayed 1 night in May 2024

10/10 Excellent

Giselle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, except for the construction outside the hotel
Stayed 7 nights in Nov 2023

10/10 Excellent

Josue

Stayed 1 night in Oct 2023

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time ive stayed at this location, was amazing brealfast is definitely worth the add on. Great location for those using the local bus transportation to get to small towns in the surrounding area. Would recommend 10/10
Stayed 3 nights in Oct 2023

6/10 Okay

Francisco Javier

Stayed 1 night in Mar 2023

10/10 Excellent

Efren

Stayed 1 night in Feb 2023

4/10 Poor

Braulio

Liked: Staff & service
Disliked: Cleanliness
The toilets next to the restaurant were filthy, they do not provide blankets unless you ask for them and the heater did not work properly.