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Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Double Beds, Kitchenette

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Amenities

Renovations + Closures

This property is closed from November 7 2024 to November 12 2024 (dates subject to change).

Property Features

Hotel Crown Victoria features a spa tub and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite covered self parking is complimentary.

Hotel Crown Victoria has designated areas for smoking.

  • Number of hot tubs - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Covered parking
  • Business center
  • Uncovered parking
  • Secured parking
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Computer station
  • Number of coffee shops/cafes - 1
  • Safe-deposit box at front desk
  • Area shuttle (surcharge)
  • Number of meeting rooms - 3
  • Terrace
  • Luggage storage
  • Wheelchair accessible – no
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Banquet hall
  • Hosted evening meal
  • Laundry facilities
  • Vending machine
  • Total number of rooms - 172
  • Television in common areas
  • No accessible airport shuttle
  • Wedding services
  • Airport transportation (surcharge)

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Room Amenities

Hotel Crown Victoria offers 172 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Shower only
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size measurement: inch
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 2
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A hosted evening meal is available for a surcharge daily.

Hotel Crown Victoria has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a spa tub and a fitness center.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 265.00 for adults and MXN 200.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time ends at midnight

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Security system

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)

Property follows sanitization practices of Safe Travels (WTTC - Global)

Staffed front desk

Smoke detector

Guest accommodation is not sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Masks are compulsory at the property

Contactless food service / room service is available

Reservation might be required for some facilities onsite

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Children stay free - maximum age 12

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Hotel Names

  • Occidental Querétaro-Barceló Hotel Group Queretaro
  • Occidental Querétaro-Barceló Group Queretaro
  • Occidental Querétaro Hotel Queretaro
  • Occidental Querétaro-Barceló Group
  • Occidental Querétaro Hotel
  • Occidental Querétaro Queretaro
  • Occidental Querétaro Barceló Hotel Group

Hotel Reviews

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