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Hotel Crown Victoria

4.0 star property

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Photo gallery for Hotel Crown Victoria

City view from property
Premium bedding, minibar, in-room safe, desk
Lobby sitting area
Indoor pool
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Autopista Querétaro - México #2100, Querétaro, QUE, 76080
  • Alameda Hidalgo Park
    ‪2 min drive‬
  • Josefa Ortiz de Domínguez Auditorium
    ‪3 min drive‬
  • Plaza Galerias Shopping Center
    ‪3 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪30 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Kitchenette

  • 453 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Kitchenette

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Double Beds, Kitchenette

  • 453 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Crown Victoria

4-star Querétaro hotel, connected to the convention center in Downtown Querétaro
This hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hotel Crown Victoria offers 172 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include a hot tub and a fitness center.
Hotel Crown Victoria features a hot tub and a fitness center. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite covered self parking is complimentary.

Hotel Crown Victoria has designated areas for smoking.

A hosted evening meal is available for a surcharge daily.
Hotel Crown Victoria has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 330 for adults and MXN 230 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of MXN 300
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 200.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 330.00 for adults and MXN 230.00 for children
  • Airport shuttle fee: MXN 450.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in fee: MXN 200.00 (subject to availability)
  • Late check-out fee: MXN 300.00 (subject to availability)
  • Hosted evening meal: MXN 300.00

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Occidental Querétaro-Barceló Hotel Group Queretaro
Occidental Querétaro-Barceló Group Queretaro
Occidental Querétaro Hotel Queretaro
Occidental Querétaro-Barceló Group
Occidental Querétaro Hotel
Occidental Querétaro Queretaro
Occidental Querétaro Barceló Hotel Group

Hotel Crown Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 707 out of 1184 reviews
Rating 8 - Good. 293 out of 1184 reviews
Rating 6 - Okay. 93 out of 1184 reviews
Rating 4 - Poor. 52 out of 1184 reviews
Rating 2 - Terrible. 39 out of 1184 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Laura Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked the most was the location it was very convenient and the staff kindness; what I didn't like the room had a cigarette odor
Stayed 1 night in Nov 2024

10/10 Excellent

CARLOS

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy to get to
Stayed 1 night in Nov 2024

10/10 Excellent

Lizette, Rio Rancho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Hugo

Stayed 2 nights in Oct 2024

8/10 Good

FRANCISCO, Austin

Liked: Amenities
Nice hotel good service clean rooms very good!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lizette

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property management and the full staff including the hotel it's excellent and they are very helpful
Stayed 5 nights in Oct 2024

8/10 Good

Lizette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff that works here at really good it the best part that did everything that was perfect for r stay to b perfectly great
Stayed 2 nights in Oct 2024

8/10 Good

Lizette

Liked: Cleanliness, staff & service, property conditions & facilities
I really like the employees the employees were real helpful they're real kind they're generous they I really like them they were really good
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre limpio
Stayed 1 night in Jun 2024

10/10 Excellent

Jesús

Stayed 1 night in Sep 2024

10/10 Excellent

Fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siempre una buena experiencia
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fermin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tan tranquilo y callado como siempre
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 3 nights in Jul 2024

10/10 Excellent

Jonathan Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

NIEVES

Liked: Cleanliness
Stayed 3 nights in Jul 2024

10/10 Excellent

NIEVES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jul 2024

4/10 Poor

Zachary

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is rude
Stayed 1 night in Jul 2024

10/10 Excellent

Fermin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia en el Hotel siempre es agradable
Stayed 1 night in Jul 2024

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 4 nights in Jul 2024