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Casa Dona Mercedes

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa Dona Mercedes

Dining room
Interior
Hallway
Quadruple Room, Private Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi
Shower, free toiletries, hair dryer, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
6a Calle y 14 Avenida 13-42, Zona 1, Quetzaltenango, Quetzaltenango
  • Quetzaltenango Central Park
    2 min walk
  • Quetzaltenango Cathedral
    3 min walk
  • Cafe Lounge
    1 min walk
  • Quetzaltenango (AAZ-Los Altos)
    17 min drive

Room options

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Quadruple Room, Shared Bathroom

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Quadruple Room, Private Bathroom

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Double Room, Shared Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Private Bathroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Double Room, Private Bathroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Shared Bathroom

Twin Room, 2 Twin Beds, Shared Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Twin Room, 2 Twin Beds, Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed, Shared Bathroom

Single Room, 1 Twin Bed, Shared Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Twin Bed, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Triple Room, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Triple Room, 3 Twin Beds, Private Bathroom

Triple Room, 3 Twin Beds, Private Bathroom | In-room safe, soundproofing, iron/ironing board, free WiFi

Triple Room, 3 Twin Beds, Private Bathroom

  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, 1 Double Bed, Private Bathroom

In-room safe, soundproofing, iron/ironing board, free WiFi

Single Room, 1 Double Bed, Private Bathroom

  • Sleeps 1
  • 1 Double Bed

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About this property

Casa Dona Mercedes

Quetzaltenango guest house steps from Quetzaltenango Central Park
Concierge services, dry cleaning, and laundry facilities are available at this smoke-free guesthouse. WiFi in public areas is free. Additionally, a library, tour/ticket assistance, and a garden are onsite.
Casa Dona Mercedes offers 9 accommodations with safes and shared/communal kitchens. Flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Casa Dona Mercedes features a library, a terrace, and tour/ticket assistance. Public areas are equipped with complimentary wired and wireless Internet access. This Quetzaltenango guesthouse also offers a garden, concierge services, and laundry facilities.

Casa Dona Mercedes is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (USD 3 per night); reservations required
  • Roundtrip airport shuttle (surcharge)

Things to do

  • Library

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Shared kitchen access

More

  • Iron/ironing board
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 3 per night (33 ft away)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators

Property is also known as

CASA DONA MERCEDES Hotel Quetzaltenango
CASA DONA MERCEDES Hotel
CASA DONA MERCEDES Quetzaltenango
Hotel CASA DONA MERCEDES Quetzaltenango
Quetzaltenango CASA DONA MERCEDES Hotel
Casa Dona Mercedes Guesthouse
Casa Dona Mercedes Quetzaltenango
Casa Dona Mercedes Guesthouse Quetzaltenango
Casa Dona Mercedes Guesthouse Quetzaltenango
Casa Dona Mercedes Guesthouse
Casa Dona Mercedes Quetzaltenango
Guesthouse Casa Dona Mercedes Quetzaltenango
Quetzaltenango Casa Dona Mercedes Guesthouse
Guesthouse Casa Dona Mercedes

Casa Dona Mercedes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 9 out of 14 reviews" "
Rating 8 - Good. 3 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

6.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love Xela
Fue una maravilla quedarme aquí. Del momento en que llegué hasta que me fui, las personas del hotel me trataron de forma increíble. Muy atentos con el esguince que tenía, muy amigables, y pacientes con todas las preguntas que les hacía (era mi primera vez en Xela). El hotel es muy limpio, la cama cómoda, y es tiene un ambiente bastante calmadito. Descansé muy bien. Y por la cercanía al parque central, pude ver varias cosas, aún con mi pie malito. Next time I am in the city, I will stay here.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities
Great room, clean, good bed, good value. Only problem was frosted window that let light from hallway in, making sleep challenging.
Stayed 1 night in Apr 2024

10/10 Excellent

William

Traveled with family
Great Bargain in Xela
Very conveniently located, well-kept, and well-run. The bar in the corner made for some inevitable late-night racket. Gabby, who tended to things, was extremely helpful and pleasant and even helped us wrestle our luggage a block to our shuttle. Be sure to visit the Fuentes Georgina’s outside of Xela and go to the less developed pools downstream.
Stayed 3 nights in Mar 2024

10/10 Excellent

Manuel, Pacoima

Traveled with family
Liked: Property conditions & facilities
It’s was excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, property conditions & facilities
Small, good value, safe, clean and quiet! Steps away from the Central parque and two large markets.
Stayed 1 night in Feb 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Xela
great location (two blocks away from the central parc and Cathedral and close to the market). Excellent service. Very spacious room and nice ambiance at the lobby level. Use of a kitchen possible. The receptionist was very nice and helpful.
Stayed 1 night in Jun 2023

6/10 Okay

Mr Edoardo

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful hostel in Xela! Very nice location, two blocks from the park. The neighborhood was safe and it had easy access to parking. My friends and I were very satisfied with our experience during our stay.
Stayed 1 night in Mar 2023

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Juan Isaias Soto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023