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Hotel Casa Real

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Real

Standard Triple Room, Mountain View | Mountain view
Standard Triple Room, Mountain View | 4 bedrooms, down comforters, blackout drapes, iron/ironing board
Reception
Front of property
Shower, towels, soap, shampoo

Reviews

4.0 out of 10

Popular amenities

  • Gym
  • Breakfast available
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Calle Rodolfo Robles 15-44 Zona 3, Quetzaltenango, Quetzaltenango, 09001
  • La Democracia Market
    4 min walk
  • Municipal Theater
    6 min walk
  • Al Azado Criollo
    4 min walk
  • Quetzaltenango (AAZ-Los Altos)
    14 min drive

Room options

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | 4 bedrooms, down comforters, blackout drapes, iron/ironing board

Standard Single Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room, Mountain View

Standard Triple Room, Mountain View | 4 bedrooms, down comforters, blackout drapes, iron/ironing board

Standard Triple Room, Mountain View

  • 42 sq ft
  • Mountain view
  • Sleeps 5
  • 2 Double Beds and 1 Large Twin Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds | 4 bedrooms, down comforters, blackout drapes, iron/ironing board

Standard Double Room, Multiple Beds

  • 42 sq ft
  • Sleeps 4
  • 2 Large Twin Beds

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About this property

Hotel Casa Real

Quetzaltenango hotel close to Quetzaltenango Central Park
A restaurant, a fitness center, and express check-out are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided.
Hotel Casa Real offers 21 accommodations with blackout drapes/curtains. Beds feature down comforters. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Quetzaltenango hotel also offers a fitness center, a terrace, and express check-out. Complimentary covered self parking is available on site.

Hotel Casa Real is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Hotel Casa Real has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 25 for adults and GTQ 25 for children
  • A restaurant

Things to do

  • Gym

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Renovations and closures

The following facilities are closed on Sunday and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
6 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GTQ 25 for adults and GTQ 25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Real Hotel
Hotel Casa Real Quetzaltenango
Hotel Casa Real Hotel Quetzaltenango

Hotel Casa Real Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 2 out of 5 reviews" "
Rating 4 - Poor. 1 out of 5 reviews" "
Rating 2 - Terrible. 2 out of 5 reviews" "

5.0/10

Cleanliness

4.8/10

Staff & service

5.0/10

Amenities

3.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Erika Barr

Traveled with family
Disliked: Staff & service, property conditions & facilities
This hotel is listed as recommended for families but it is completely inappropriate for families. Our room was right over a main road and we can hear noise from the traffic from the passing cars and trucks all night long and partially between 8-11pm. There is a window between the bathroom and the bedroom so the light needs to remain off in the middle of the night and there are two windows from our room to the hallway so anyone in the hallway can see shadows and lights in our room and the lights in the hallway have to remain off because they shine into the bedrooms.
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Traveled with partner
It was in a good location. markets and lovely locals. Beautiful indigenous people.
Stayed 5 nights in Apr 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Oct 2019

6/10 Okay

Roberto

Traveled with family
Disliked: Property conditions & facilities, room comfort
Hotel céntrico en mal estado
La recepción está en una como jaula, los calentadores no sirven, en ves de toallas te dan un pedazo de una bata de baño, los colchones ya están viejos, cómo está en calle principal es un ruido de noche y madrugada, el televisor es pequeño, lo único bueno es que a la par está Xelapan, por el precio creo que es una estafa, me hospedé con mi esposa y un niño de 5 y otro de 10, nos cobraron 115 dólares por dos noches, entrar y salir del parqueo es peligroso, la pendiente es como de 60 grados de inclinación, en general no lo recomiendo, tienen que trabajar en muchos aspectos. Relación precio calidad MALO
Supuesta toalla
Calentador se baja la palanca
Lavamanos
Stayed 2 nights in Jan 2022

2/10 Terrible

Jose Antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019